Information technology/support technician jobs in Beech Grove, IN

**IDEAL CANDIDATE WILL RESIDE WITHIN 25 MILES OF ANDERSON, IN** The IT Support Specialist II is the second level of contact for providing technical assistance, maintaining computer equipment, support issues with hardware and software and network troubleshooting. Also, to aid in tracking and organizing equipment and accessories in inventory. This position is responsible for answering queries and addressing system and user issues in timely and professional manner and be part of an on-call rotation. ESSENTIAL DUTIES and RESPONSIBILITIES: Troubleshoot problems with software, hardware, user profiles, networking, phones, printers and working with external support Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise Ability to deploy, configure, and support operating systems on desktops, laptops, and tablets Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks and time Experience with Windows 10 Pro in an enterprise environment Microsoft Office 365 account provisioning, de-provisioning, and maintenance Act as an escalation point for advanced help requests to Tier 3 EDUCATION: High School Diploma or GED required. 2+ years working with some of the technologies EXPERIENCE: Must have strong written (documentation) and verbal communication abilities as well as excellent troubleshooting skills SUPERVISORY RESPONSIBILITIES: None OTHER REQUIREMENTS: Solid work history and willingness to successfully function in a team environment. This position will be a part of an on-call rotation WORK ENVIRONMENT: This position is on-site. At Carter Express, INC/Carter Logistics LLC, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Carter Express, INC/Carter Logistics LLC hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process

Job Title: System Support Analyst Duration: 12+ Months Contract Pay Range: $35- $43/hr on W2 (Max) Responsibilities: As a System Support Analyst within the Magnol.Ai team, you will be responsible for managing service operations that support digital health software and data systems. This includes monitoring and completing CAPA (Corrective and Preventive Action) items, coordinating access management and account secret rotations, supporting operational needs, initiating change requests, generating usage and change metrics, and maintaining validation documentation. You will also utilize Jira tools to track tasks, , ensure requirements, tasks are accurately captures, and use ServiceNow to capture and timely resolution of service-related issues. The role requires a detail-oriented and proactive approach to ensure compliance, service continuity, and audit readiness. Monitor and complete CAPA items, including: Access management and periodic access reviews Coordination of account secret rotations Maintain and update validation documentation to ensure alignment with regulatory and quality standards. Provide operational support to the Magno.ai team across service workflows. Create and manage change requests for system updates and improvements. Generate and analyze usage and change metrics to support service performance and reporting. Use Jira /ServiceNow tools to manage service tasks, track CAPA progress, and coordinate change requests. Collaborate with internal teams to support compliance, security, and continuous improvement initiatives. Qualifications: 1-3 years of experience required. Bachelor's degree in Information Technology, Computer Science, or a related field. Experience in service management within regulated or enterprise environments. Familiarity with CAPA processes, access control, and change management. Knowledge of validation documentation practices and audit requirements. Proficiency in Jira or similar task management tools. Strong analytical skills and experience with metric reporting tools. Excellent communication and coordination abilities. Ability to work independently and collaboratively across technical and operational teams.

Provide day-to-day technical support for Mac laptops and desktops. Assist users with login issues, software errors, and basic troubleshooting. Install and update mac OS and standard software applications. Set up and configure new Mac devices for employees. Support basic network connectivity (Wi-Fi, VPN) and printing issues. Log and track user requests using IT ticketing tools. Perform regular checks to ensure Mac devices are compliant with company policies. Help manage user accounts and access permissions. Maintain records of assigned devices and accessories. Follow guidance from senior technicians and escalate issues as needed.

Job Title: Helpdesk Analyst Work Arrangements: Hybrid Interview: Webcam only The Immunization Helpdesk Analyst provides technical and customer support for immunization information systems (IIS), focusing on data integrity issues such as de-duplication and bad merges. This role ensures accurate immunization records and supports healthcare providers, public health staff, and end-users in resolving data discrepancies and system-related issues. Essential Duties/Responsibilities: • Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality. • Investigate and resolve duplicate patient records and bad merges in the immunization registry. • Use data tools and matching algorithms to identify and correct data integrity issues. • Escalate complex data issues to technical teams or data stewards as needed. • Document all support interactions in the ticketing system and maintain accurate logs. • Provide guidance to users on best practices for data entry and record management. • Collaborate with IT and data quality teams to improve deduplication processes and system performance. • Collaborate with internal and external teams and assist on improving Data Quality metrics. • Assist in testing system updates and enhancements. • Generate reports on data quality trends and help develop training materials. Skills: • Associate's or Bachelor's degree in Health Informatics, Information Technology, Public Health, or a related field • Experience in a helpdesk, data quality, or healthcare IT support role • Experience with deduplication tools, data matching, or record linkage techniques • Familiarity with immunization information systems • Strong analytical and problem-solving skills • Excellent communication and customer service abilities • Proficiency in using ticketing systems (e.g., ServiceNow) and Microsoft Office Suite • Knowledge of HL7 messaging and public health data standards • Experience working with state or local public health departments • Understanding of HIPAA and data privacy regulations

Must have 1+ years of IT Support experience. We're looking for an IT Support Technician to provide desk-side and remote support for about 900 users. This role handles daily tickets, troubleshooting, and setups while maintaining excellent customer service. Key Responsibilities: Support end users v Troubleshoot hardware/software issues on Dell desktops and iOS devices Set up new systems and install software Manage accounts in O365 and Active Directory Provide printer and telecom support Resolve email and iPhone issues Skills & Experience: Strong knowledge of O365, Active Directory, and Windows Experience with Dell hardware, iOS, and general break/fix support Familiar with ticketing systems Excellent customer service and communication skills 1-3 years of IT support experience preferred Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Pinnacle Partners is assisting our client in the search for a Deployment Technician to join their team in the Bloomington, IN area. This successful resource will be responsible for supporting a large-scale hardware refresh project. RESPONSIBILITIES: Provide deskside, phone, and email support to end users Assist with PC deployments including unpacking, imaging, and deploying new machines Support hardware, software, Office 365 and general desktop technologies Provide excellent customer service to users at all levels Assist with hardware refresh projects Support deployments as needed REQUIREMENTS: IT Experience in helpdesk or desktop support role Strong customer service skills PREFERRED SKILLS: Experience supporting a hardware refresh or large deployment project TERMS: This is a contract opportunity with a wage up to $24/hr based on experience. Benefits will be offered by Pinnacle while on contract.

About the Company At ERS Wireless, we pride ourselves on delivering the finest wireless voice, video security, and data solutions in the industry, empowering our customers to enhance efficiency and bolster safety through our expertly designed systems. Serving a diverse clientele, including police officers, firefighters, healthcare professionals, educators, and skilled tradespeople, we provide reliable wireless technologies that facilitate clear communication, whether in everyday situations or emergencies. As a third-generation, family-owned company, ERS Wireless deeply values the importance of family while providing the stability and resources of a large organization. About the Role We're looking for a detail-oriented and technically skilled IT professional to join our team as an IT Network Specialist. In this role, you'll ensure our network infrastructure remains secure, reliable, and optimized to support both internal operations and customer-facing systems. Responsibilities Manage and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. Troubleshoot and resolve networking issues to ensure minimal downtime and optimal performance. Assist with network design, implementation, and upgrades to meet evolving business needs. Configure, monitor, and maintain network security systems, including firewalls, VPNs, and related security devices. Ensure network data integrity and security through best practices and compliance with industry standards. Perform system backups, updates, and patches for network devices on a regular schedule. Provide support for internal and remote users, including troubleshooting connectivity issues. Collaborate with internal IT teams to integrate new technologies into existing systems. Maintain accurate network documentation, including diagrams, IP address assignments, and configuration records. Qualifications Proven experience in network administration or IT support with a focus on networking. Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.) and troubleshooting tools. Hands-on experience with routers, switches, firewalls, and VPN technologies. Familiarity with network monitoring and management tools. Understanding of network security best practices and policies. Excellent problem-solving skills and clear communication abilities. Ability to work independently and collaboratively. Preferred Skills Networking certifications such as JNCIA, CCNA, CompTIA Network+, or equivalent. Experience with Juniper Networks products. Pay range and compensation package Competitive compensation and comprehensive benefits package. Equal Opportunity Statement ERS Wireless is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected status. If you are passionate about networking, technology, and making a real impact, apply today to join the ERS Wireless team!

: - available Working schedule: 7.00 AM to 4.00 PM Regional Support. The Selected Resource will be open to travel for about 2 hrs. Regional resources are preferred to be located in the following offices: Midwest Region - Avon, IN 24/7 on-call support The Deskside support member should have strong technical knowledge and hands-on experience in the following technologies: ITIL & Ticketing System Familiarity Microsoft Client OS (Win10, 11) Basic network configuration and troubleshooting (static IP, DHCP, DNS) Microsoft 365 Support Print and File share services Hardware Break-fix/Replacement Patch Management Application installation and troubleshooting Imaging & Device Provisioning Detailed Job Description Over 5 years of hands-on experience in desktop support and end-user computing. Skilled in Microsoft Windows OS (Windows 10/11) administration, deployment, and troubleshooting. Proficient in Microsoft 365 support (Outlook, Teams, OneDrive, SharePoint, Office apps). Strong experience with endpoint security tools like Defender for Endpoint, CrowdStrike, BitLocker, and secure boot. Experienced in using tools like SCCM, Intune, Workspace ONE, and ManageEngine for system management and remote support. End-to-end knowledge of desktop/laptop lifecycle - from build and deployment to maintenance and decommissioning. Provide support for hardware (PCs, printers, scanners, smartphones) and software issues, including VPN troubleshooting. Comfortable with remote support tools such as RDP, TeamViewer, AnyDesk, and enterprise solutions. Capable of documenting solutions and creating user-friendly knowledge base articles. Work collaboratively with IT teams to maintain a stable and efficient desktop environment. Experienced in working in a global delivery model with strong communication, analytical, and time management skills. Proactive, detail-oriented, and passionate about improving end-user experience through reliable IT support. Primary Job Duties: General support and troubleshooting for all CSX technology devices Remote and/or onsite end-user support for all technology-related items Assist with device install, replacement, and refresh as needed (including desktops, laptops, tablets, mobile devices, scanners, and printers) Document ServiceNow incidents assigned to the support team Coordinate and assist with field-focused technology app/tool testing and implementations, which may include end-user training Mobile Operations Command Center (MOCC) Support o Assist TFO Team with quarterly maintenance on MOCC o Provide onsite end-user support when MOCC is deployed Site surveys o Regular walkthrough at field locations o Perform checks of technology devices and connectivity o Identify unused and/or underutilized devices for possible reclaim o Documented inventory of technology devices at each location Device reclamation o Removal of unused devices from field locations o Retrieve RMA'd (damaged) devices from end users o Recover devices from terminated employees o Document all reclaimed devices before shipping to the warehouse Desirable (not mandatory): Relevant technical & process certifications: ITIL V4 Foundations MD-102: Endpoint Administrator Microsoft 365 Certified: Fundamentals - MS-900

Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment. Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance. Instructs customers in the operation and maintenance of systems/equipment. Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting. Acts as a liaison with customers on administrative and technical matters for assigned projects. Performs analysis and prepares reports on system problem trends and issues. Troubleshoot user accounts Understanding of SCCM, VPN, Azure, O365, Windows 10 & 11

Onsite role Virtual Interviews SaaS Application Support Specialist Duration: 24 Months with EXT We are seeking a skilled HSE Application Support Specialist to provide technical and functional support for SaaS-based HSE applications within a regulated pharmaceutical environment. The ideal candidate will have strong experience in managing enterprise applications, collaborating with vendors, and ensuring compliance with system qualification standards. Key Responsibilities: Provide end-to-end support for HSE SaaS applications in an enterprise environment. Manage user requests, incidents, and enhancements, coordinating closely with the vendor to implement changes. Evaluate and understand the technical impact of vendor-proposed updates or modifications. Configure and qualify SaaS applications in accordance with defined IT & Cyber Security Policy - this is a mandatory requirement. Ensure compliance with organisational and regulatory standards in all system changes and support activities. Collaborate with cross-functional teams, including Solution Architects, Cyber Security, IT, Quality, and HSE departments, to deploy a third-party solution. Support integration and basic configuration involving tools such as PowerApps and SharePoint. Qualifications & Skills: Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. Proven experience supporting applications in an enterprise environment. Hands-on experience working with SaaS applications, preferably within the pharma or life sciences domain. Understanding of CSV (Computer System Validation) principles and regulatory compliance requirements is an added advantage (Good to have) Experience with PowerApps, SharePoint, and general IT application configuration. Knowledge of HSE (Health, Safety, and Environment) applications or processes is a strong advantage. Excellent communication, coordination, and problem-solving skills. Preferred Experience: Previous experience supporting or implementing applications in the HSE domain within a pharma or GxP environment. Familiarity with vendor management and SaaS operations in a regulated setup. Experience in working with applications such as ServiceNow, Intelex, and Veeva QualityOne is an added advantage

The role will focus on process, system support and administration for key GBS applications and IT solutions. Responsible for providing end user support to key systems such as SAP ECC, Ivalua, Coupa and DocuSign software applications, ensuring data safeguarding and security measures are being adhered to. Responsible for reducing end user queries from global business users by identifying common issues and implementing solutions that encourage self-service support. Systems Support Specialist IT Professional U.S Global Grade 8 System Support Lead Work with IT and external partners to ensure all system issues are resolved in a timely manner whilst communicating the status effectively with the business Knowledge and experience in Procurement and Supply Chain functions Has excellent knowledge in key systems and one or more of the following areas: Sourcing, Contract Management, Spend Management, Spend Analytics Excellent IT skills with the ability to manage and interrogate large data sets effectively Excellent problem management technical skills Inter-personal skills with an ability to quickly establish effective working relationships across geographical and cultural borders Resourceful, self-managed, and goal driven with the ability to work effectively in teams Small. Medium size project delivery 3 years industry experience in IT or business area Technical/business degree or equivalent Identify and lead improvement ideas resulting in working efficiencies

```html About the Company Seeking an experienced Computer Network Support Specialist to join our customer's Information Technology team. This is a critical IT role supporting enterprise users, infrastructure, and technical operations. The ideal candidate will have strong troubleshooting skills, experience in fast-paced environments, and the ability to serve as an escalation point for complex issues. About the Role This role involves providing advanced support for various IT systems and ensuring smooth technical operations. Responsibilities Provide advanced support for desktops, laptops, mobile devices, software, and network systems. Serve as an escalation resource for complex technical problems, including hardware and network troubleshooting. Monitor, maintain, and improve IT systems including servers, network devices, and communications infrastructure. Install, configure, and support network cabling, including Ethernet and fiber optics. Participate in IT projects such as system upgrades, migrations, and security initiatives. Assist with backups, disaster recovery procedures, and IT asset management. Respond to help-desk tickets and provide exceptional customer service to internal users. Document technical procedures, troubleshooting steps, and process improvements. Maintain security standards through patching, updates, and best practices. Participate in on-call rotation and support occasional after-hours maintenance or emergency needs. Qualifications 3+ years of experience in IT support within an enterprise or multi-site environment. Strong knowledge of Windows OS, networking fundamentals, and troubleshooting methodologies. Experience supporting mobile devices, printers, peripherals, and remote users. Ability to diagnose recurring issues and perform root cause analysis. Strong communication and customer service skills. Ability to work independently as well as part of a team in a fast-paced setting. Required Skills Strong troubleshooting skills. Experience in fast-paced environments. Ability to serve as an escalation point for complex issues. Preferred Skills CompTIA A+, Network+, or Security+. Microsoft Certified Desktop Support Technician (MCDST). CCNA or equivalent networking certification. ITIL Foundation. Experience with Microsoft 365 or cloud-based systems. On-site role with interaction across multiple departments. Must be able to lift up to 40 lbs when handling IT equipment. Ability to work in server rooms, wiring closets, and similar environments. Reliable transportation required. ```

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the direction of the Manager IS Technical Support, the Specialist IS Technical Support provides first level support to remote and on-site users for IS services, including software, hardware, telecom, and peripherals, in a timely manner and in keeping with the department's quality standards. Promotes the department's values, guiding principles and customer service philosophy. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Resolves incidents and service requests in keeping with departmental quality standards and SLAs. Logs calls and resolves first-level support calls. Triages/escalates issues, where applicable. Provides remote and on-site support of environments and applications, including trouble shooting problematic situations. Uses all available resources necessary to obtain full knowledge of a user's environment while systemically resolving issues, including knowledge base searches. Practices open and transparent communications by providing status updates to users on progress towards issue resolution, as well as peers. Sets up new user environment, including phone, computer equipment, shared drives, email and printing. Assists in new employee orientation regarding technical issues. Deploys pre-authorized packaged applications. Completes back-up using legacy systems (tape) and escalates issues, when encountered. Monitors IS environment for systems status and events and generates appropriate actions. Updates the knowledge base and shares tips/tricks with colleagues. Proposes articles to the End User Computing team for development and posting on the Versiti intranet. Provides blood drive support Provides conferencing support Provides file recovery Provides role and access management Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education Associate's Degree in computer field preferred or equivalent experience. required Experience 1-3 years experience in customer service environment preferred Knowledge, Skills and Abilities Familiarity with individual or end-user computing environment. Ability to coordinate user requests, through to resolution. Ability to adhere to Versiti IS standards and work in a regulated environment. Excellent oral and written communication skills. Excellent interpersonal skills. Demonstrated organizational skills. Ability to work with minimal supervision. Familiarity with standard business desktop applications. Tools and Technology Desktop computers, laptops, and handheld personal devices (tablets, mobile devices and other wireless equipment). required Network printers and multi-function devices. required Service Desk ticketing systems. required All Microsoft office products including Office 365 and Sharepoint. required All Adobe products. required VMWare. required Not ready to apply? Connect with us for general consideration.

IMMI is seeking a skilled Help Desk Technician to provide front-line technical support to team members worldwide while ensuring the stability, integrity, and efficient operation of our technology systems. In this role, you will work closely with the Senior Help Desk Administrator to monitor, maintain, and troubleshoot networks, hardware, software, and end-user devices. Success requires strong communication, analytical, and problem-solving skills to quickly resolve issues, optimize performance, and maximize the value of IMMI's technology investments all while delivering exceptional customer service IMMI is the trusted, global leader of safety solutions, helping to protect millions of lives every day. For almost sixty years, IMMI has led the way in developing, designing, testing and manufacturing innovative safety restraints and systems. IMMI's safety products are found worldwide on car seats, heavy trucks, school buses, recreational/off road, military, fire/EMS, motor coach, and construction vehicles. Privately owned, headquartered in Westfield, Indiana and operating eight additional global facilities, IMMI is also home to IMMI VIP steering wheels and CAPE , the world's leading state-of-the-art testing facility. RESPONSIBILITIES: Serve as the first point of contact for end users, providing technical support for IT networks, hardware, software, and related equipment. Manage and resolve Help Desk tickets and assigned projects promptly, ensuring compliance with Service Level Agreements (SLAs) while recording, tracking and documenting progress through resolution. Perform regular maintenance on local and remote IT equipment, including PC imaging, deployment, phone system upkeep, and software upgrades. Monitor and test system performance, preparing and delivering performance statistics and reports as needed. . Work with IT infrastructure vendors (e.g., ISPs, support agencies) to troubleshoot and resolve issues effectively. Create and maintain IT system documentation, user guides, and support procedures; assist in developing and implementing standards and processes to support Information Technology projects and initiatives. Contribute to IT projects across IMMI locations as directed by IT leadership and provide occasional after-hours or on-call support for critical issues, outages, or global business needs as part of a rotating schedule QUALIFICATIONS: Required: Associate's or Bachelor's degree in IT, Enterprise Technology, or a related field. 1-3 years of experience in IT support or related roles. Strong problem-solving, analytical, and troubleshooting skills with exceptional attention to detail. . Experience with Microsoft Windows operating systems, Microsoft 365 applications, Active Directory, user account management, Help Desk ticketing systems, and phone-based support for global remote users. Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical users. Superior customer service skills, demonstrating professionalism, patience, and responsiveness. Ability to manage multiple tasks, processes, and projects simultaneously while adhering to IT processes, documentation standards, and corporate/legal responsibilities. Demonstrated technical knowledge supported by relevant certifications (or ability to obtain). Preferred Qualifications: Knowledge of networking fundamentals, wireless technology, and computer hardware fundamentals. Familiarity with barcode scanners, label/LaserJet printers, IoT devices, and related troubleshooting. Prior experience working in a manufacturing environment and understanding of production concepts and principles. Industry-recognized certifications such as ITIL Foundation, CompTIA A+, or equivalent credentials. BENEFITS: Team Member Ownership/ESOP Healthcare, vision, dental options Long and short-term Disability insurance Ten (10) paid holidays. Two (2) IMMI Serves volunteer days per year. Onsite Wellness Clinic Generous Paid Time Off 401k Tuition Assistance

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Are you currently enrolled in a postsecondary education program (an education or training program after completing a diploma or GED)? Are you eager to make a meaningful impact in communities across the nation and gain practical experience at the same time? Join Strada Education Foundation's summer internship program and be part of a national philanthropic organization focused on better connecting education after high school to meaningful employment and economic opportunity in the U.S. Information Technology Intern: This internship offers a unique opportunity to gain high-impact experience and exposure across key areas that advance Strada's mission and operations. The Information Technology Intern will contribute to the team's goals by supporting efforts in helpdesk support, cybersecurity, cloud engineering, relationship management, and project and communications work. About StradaStrada Education Foundation is a national nonprofit social impact organization that supports programs, policies, and organizations that strengthen connections between education and employment in the U.S., with a special focus on helping those who have faced the greatest challenges securing economic opportunity through postsecondary education or training (PSET). Our strategic plan focuses on five focus areas: clear outcomes, quality coaching, affordable PSET, work-based learning, and employer alignment. Strada works with partners in education and training, nonprofit organizations, industry, startups, and public policy. We leverage strategic philanthropy, investments, research, communications, advocacy, and collaborating organizations as tools to help advance equitable pathways to opportunity. Strada aspires to be a nonprofit partner of choice working with education and training providers and leaders, policymakers, and peer organizations. Strada offers a dynamic, collaborative, and inspiring professional environment that provides learning and professional development opportunities, both within the organization and with external partners. Internship Overview:Duration: May 19, 2026 - August 14, 2026Hours: Minimum of 30 hours per week (seasonal employee) Pay: $22.75/hour undergrad; $25/hour grad Location: (Hybrid) Indianapolis, IN (in-office on Tuesdays + department-specific day and other days as needed for special events) Travel: Up to 15% for Professional Development The Strada summer internship program offers a paid, 13-week, hands-on learning experience for students who are at least one year post-high school. This opportunity is ideal for those seeking to gain experience in social impact while engaging in meaningful functional work. As part of this cohort-based program, interns will gain exposure to nonprofit operations, engage with leadership, and build a network that spans both nonprofit and for-profit sectors. Interns will work on impactful projects, participate in skill-building activities, and attend professional development events such as speaker series and informational interviews. The internship program will run from May 19, 2026, to August 14, 2026, and interns must be based in Central Indiana and available for the entire duration of the internship. Interns will work out of the office at least two days per week (Tuesdays and one other department-specific day). There will be times when additional days may be required for professional development workshops and special guests. There may also be an opportunity to travel to conferences and workshops throughout the program.What You'll Gain: Exposure to Nonprofit, Postsecondary Education, and Workforce Development Sectors: Participate in leadership speaker series, lunch-and-learns, and industry interviews. High-Impact Work Experiences: Gain functional skills through rotational work and real-world projects with colleagues across diverse teams. Coaching, Mentorship, and Professional Networking: Receive quality mentorship and coaching from supervisors and executives. Build your professional network through community events and leadership exposure. Qualifications: At least one year out of high school and currently enrolled in or accepted into a postsecondary education or training program (college, apprenticeship, boot camp, etc.). Demonstrated ability to learn quickly and contribute in a collaborative environment. Strong communication skills, both written and verbal. Excellent attention to detail, time management, and problem-solving abilities. Proficiency with Google Workspace; familiarity with Zoom, Slack, and Microsoft Office is a plus. Self-motivated and able to work independently while being open to feedback. Passionate about promoting equitable opportunities in education and employment. Positive attitude with a strong willingness to collaborate, contribute, and enhance the experience of the entire internship cohort. To apply for the Strada Education Foundation Summer Internship Program, please: Attach Your Resume Submit a Cover Letter detailing your interest in the internship. Submit a Loom video (instructions attached) Next Steps: Your Application SubmissionWe believe in a hands-on approach, and your application process starts with getting to know the team and the task at hand! Watch the Introduction: Get a personal introduction and overview of the role's vision from the Hiring Manager in this short video: Introduction Video Review the Instructions: Follow the step-by-step guidance provided via Loom to complete the required application task: Link to Loom Instructions We are excited to review your materials and potentially welcome you to the team!

GENEWIZ LLCAt Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and IntegrityJob TitleInformation Technology AdministratorJob Description Company Overview At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally. How You'll Add Value… This position will provide IT desktop support to internal customers. As part of the Corporate IT team, responsible for handling support of on-site needs, and may handle remote support and projects as requested. Provides a high level of responsive and quality support for internal user community, while adhering to corporate processes & procedures. Handles moderate to complex assignments and participates on team projects as needed. What You'll Do… Provides support services to employees with technical problems and information technology issues involving desktop, laptop, or network services and equipment from local personnel or from employees using network remote access. Coordinates, diagnoses, and troubleshoots using IT ticketing system Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel; provides case status updates. Documents, and implements standard operating procedures and customer service guidelines relating to support. May participate in development of information technology and infrastructure projects. May conduct training programs designed to educate an organization's computer users about basic and specialized applications. What you will Bring… Bachelors Degree or equivalent experience in Computer Science, Information Technology, related field. 2+ Years IT End User Support / Helpdesk experience Active Directory computers / user management / GPO experience Windows OS/Office 365 experience and troubleshooting Good analytical troubleshooting skills to isolate and resolve problems. A good team player with the ability to coordinate with other departments to see complete solutions delivered Strong communication skills with a heavily customer focused thought process. Experience working from a help desk management system Working Conditions/ Schedule Fully On site role at our Indianapolis site May be asked to travel occasionally (anticipated to be around 10%) EOE M/F/Disabled/VET If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. United States Base Compensation: $55,000.00 - $69,000.00 The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.