Information technology/support technician jobs in Brown Deer, WI - 740 jobs
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Help Desk Support Specialist
Lutheran Social Services of Wi & Up Mi 3.7
Information technology/support technician job in Milwaukee, WI
Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer Support Specialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. Compensation for the role is targeted at $20-$22/hr.
IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI.
The role will work with a team of 4 IT Customer Support Specialists as well as the Systems Analyst and System Administrator. The position is located in our corporate office in West Allis with hours primarily Monday through Friday, 8 AM - 5 PM, no weekends or on-call.
This position requires colleagues to be onsite at the West Allis office for onboarding and training with the possibility to work from home on occasion once training is complete.
Under the direction of the Support Supervisor, the IT Customer Support Specialist is responsible for maintaining, analyzing, and troubleshooting computer systems, hardware, and computer peripherals for multiple locations in Wisconsin and Upper Michigan including networked and standalone equipment. The IT Customer Support Specialist is responsible for answering calls, emails, and returning voice mails resultant from customer contacts for support. This individual is responsible for assisting with any application, hardware, peripheral or other situations that require IT Customer Support Specialist input. The IT Customer Support Specialist collaborates closely with Sr. Customer Support Specialists and the Support Supervisor when issues arise to ensure they are resolved quickly and communications are being delivered to management and impacted users in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Receive and resolve IT trouble tickets logged through call tracking system
Provide IT support to all LSS offices throughout Wisconsin and Upper Michigan
Perform primary functions of answering phones, e-mails, and tracking issues
Resolve front line support issues and escalate as needed
Remotely install, upgrade, and maintain IT software for end users
Follows instructions and IT policies to perform functions
Work independently when required
Monitor outstanding tickets and resolve or update as required
Ability to travel on occasion
Other duties as assigned
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
LSS Clinical Managers (...@lsswis.org) and Human Capital employees can assist you in applying for this benefit.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
EDUCATION AND/OR EXPERIENCE:
This position requires a High School diploma; Associates Degree in Information Technology preferred. A minimum of 1 year of IT support experience; or a related combination of education and / or experience. Prefer strong experience providing end user IT support and customer service. Requires excellent problem solving and analysis skills. Strong organizational and planning skills. Detail oriented mindset is a must. Excellent customer service skills a must.
Requires various skills and abilities to include leadership skills, negotiation skills, problem solving skills, and the ability to interpret cause and effect. Ability to perform responsibilities within scheduled time frames and with a high degree of accuracy. Demonstrate strong analytical skills. Demonstrate resourcefulness in developing solutions. Ability to prioritize and handle multiple tasks concurrently.
Excellent customer service skills
Excellent verbal and written communication skills
Knowledge of support and troubleshooting techniques for the following:
Enterprise and standalone Windows 7 PCs
Peripherals (printer, scanner, etc.)
Small networks including DSL configurations, Broadband, and secure WiFi
Microsoft productivity software (Office 2010)
Basic Active Directory experience
Understanding of Exchange distribution groups and resources
Strong problem solving skills
Strong Organizational Skills
Ability to explain IT concepts to non-IT professionals, notably with end user training and coaching
Ability to handle several issues at the same time
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
TRAVEL: Ability to travel on day trips as required. Some overnight travel may be required.
Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
$20-22 hourly 8d ago
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Entry Level IT Support Specialist
Tech Nation
Information technology/support technician job in Plymouth, WI
We are looking for a young motivated entry level support specialist to work our night shift for Tech Nation / Johnsonville Sausage on site at the Johnsonville headquarters location in Sheboygan Falls, WI. Submit your CV and any additional required information after you have read this description by clicking on the application button.
***Salary range depending on experience and education xevrcyc
*** Onsite training will be provided for the right candidate willing to learn!
$36k-61k yearly est. 2d ago
End User Support Specialist
Teceze
Information technology/support technician job in Menomonee Falls, WI
Job Title: EUC Talent Required (L2/L3 Support)
Job Type: Onsite
Job Mode: Full Time
Teceze is seeking skilled End User Computing (EUC) professionals to support one of our key enterprise clients. The role involves providing L2/L3 onsite and remote support across manufacturing and plant environments, ensuring smooth operation of end-user systems, infrastructure services, and shop floor applications.
Key Responsibilities
Troubleshoot and resolve issues related to office systems, fabrication, and paint shop floor applications.
Provide end-user and system support across Syncreon, CLI, and other plant locations.
Deliver onsite support for network changes, hardware installations, and system upgrades.
Support and maintain the SCCM environment and assist with Microsoft Intune configurations.
Ensure security vulnerabilities are remediated for shop floor (SF) machines and workstations.
Manage hardware lifecycle activities, including asset tracking, shipments, replacements, and returns.
Configure, manage, and troubleshoot printers, scanners, and peripheral devices.
Provide L2/L3 support for:
Windows and mac OS operating systems
End-user devices
Core infrastructure services
Participate in plant leadership meetings and weekly change management calls.
Support patching and upgrade activities in line with organizational standards.
Adhere to defined operational standards, SLAs, processes, and service objectives.
Maintain accurate documentation for service desk procedures and end-user processes.
Escalate major incidents and service interruptions to Plant Leadership and the MIM team in a timely manner.
Coordinate with onsite hardware and service vendors for issue resolution and installations.
Required Skills & Qualifications
Strong experience in EUC / Desktop / IT Infrastructure Support (L2/L3).
Hands-on experience with Windows OS, mac OS, SCCM, and Intune.
Exposure to manufacturing or plant IT environments is highly preferred.
Knowledge of network troubleshooting, patch management, and security remediation.
Experience managing hardware assets, printers, and scanners.
Excellent communication, coordination, and documentation skills.
Ability to work independently in an onsite plant environment.
Preferred Experience
Prior experience supporting shop floor systems in automotive or manufacturing plants.
Familiarity with ITIL processes, incident management, and change management.
Experience working with multiple plant locations and stakeholders.
$36k-63k yearly est. 5d ago
Sr. Field Tech - Power Systems Tech II, III, or IV
Resa Power 4.0
Information technology/support technician job in Elm Grove, WI
Sr. Field Tech, Power Systems Technicians, or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment.
An ideal candidate will be experienced in many of the following skills:
Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 765kV) electrical systems.
Switchgear and circuit breaker testing
Inspection, maintenance, testing and/or repair of transformers, and all related equipment - 45 KVA to 1,120 MVA
Filling and working with SF6 filled GCBs and gas insulated switchgear
Testing and inspecting low and medium voltage cable installations
Operating high voltage test equipment including Doble M4000 series test sets
Commissioning, troubleshooting, and repair services on controls and transfer schemes
Note: All work and decisions shall be conducted in strict compliance of all regulatory laws.
Other duties as assigned by project leader
Required Experience and Qualifications for a Field Tech:
High School diploma/GED and minimum 1 year of experience in a related field.
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 765kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech II:
High School diploma/GED and minimum 2 years of experience in a related field.
NETA Level II Certification.
Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech III:
High School diploma/GED and minimum 5 years of experience in a related field.
NETA Level III Certification.
Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech IV:
Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience.
NETA Level IV Certification.
Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Sr. Field Tech:
* High School diploma/GED or equivalent experience and 5 years of experience in a related field.
Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA.
Strong background and experience in most types of high voltage equipment through the 230 kV class.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program)
Complete projects consistently on budget and at a reasonable contribution.
Ability to complete on-site job reports.
Who we are!
RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!
Our Mission
Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.
Our Vision
To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.
Core Cultural Competencies
We do it right
We pride ourselves on our integrity and expertise. We don't cut corners.
You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
You conduct yourself professionally, ethically, and honestly.
You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
You are on time and preplan time off.
You produce a quality product.
We are customer driven
Our number one concern is our customer and our long-term relationships with them prove our dedication.
You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
We focus on growth
We are dedicated to growing the company and our employees.
You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
You seek out new assignments and assume additional duties.
You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
We solve problems
Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
You efficiently and thoroughly complete assignments.
You perform work assignments independently.
You propose new ideas and find better ways of doing things.
We get it done
We are efficient, reliable and no nonsense. We work hard, but we also play hard.
You follow through on commitments in a timely way.
You produce easily understandable and accurate reports that meet customer and/or Company expectations.
You actively listen. You seek advice and help as appropriate.
You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
We build strong relationships
Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
You collaborate to create the best solutions for each other and our customers.
You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
Additional Information:
Job: Full-Time
Location: Nationwide - US
Travel: 75-80% travel.
Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $30 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work.
Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off.
Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.
Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.
RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
$32k-42k yearly est. 2d ago
Peer Support Specialist
La Causa, Inc. 3.8
Information technology/support technician job in Milwaukee, WI
La Causa Social Services is committed to empowering youth and young adults with complex mental health, developmental, and behavioral needs-as well as their families-through compassion, collaboration, and community-based support.
We are seeking a motivated and recovery-focused Certified Peer Specialist to join our Youth Coordinated Opportunities for Recovery & Empowerment (CORE) and Comprehensive Community Services (CCS) teams. In this role, you will use your own lived experience in recovery to inspire, guide, and support young people in achieving their personal goals and building a foundation for long-term wellness.
Why Join La Causa, Inc.?
Meaningful work that supports youth and families on their path to recovery
Collaboration with experienced and compassionate professionals
Opportunities for professional development and career advancement
Comprehensive benefits and paid leave-including a day off for your birthday!
Your Role:
As a Certified Peer Specialist, you will provide one-on-one support to youth and families engaged in recovery services. You will empower youth to identify their strengths, build coping skills, and access the community resources they need to thrive-all while fostering trust, self-advocacy, and independence.
What You'll Do:
Facilitate Individual Support - Engage youth in setting and achieving their recovery goals through strength-based, trauma-informed approaches.
Provide Community Connection - Link youth and families to community resources, supports, and networks that enhance recovery and independence.
Assist in Crisis Management - Support individuals in developing effective strategies to manage challenges and crises.
Promote Team Collaboration - Partner with clinicians, care coordinators, and families to support the youth's care plan and progress.
Empower Youth and Families - Encourage skill-building, problem-solving, and self-direction.
Ensure Compliance - Follow all agency, legal, and contractual requirements, including timely documentation and reporting.
Build Relationships - Maintain open communication and positive connections with youth, families, and team members.
Mandated Reporting - Carry out duties as a mandated reporter in alignment with laws and organizational policies.
Professional Development - Attend meetings, training, and supervision to continue learning and improving skills.
Be a Team Player - Collaborate with team members to ensure coordinated, high-quality services.
What We're Looking For:
Bachelor's degree in social work or a related field (Required)
Master's degree in social work or related field (Highly Preferred)
Valid Wisconsin Peer Specialist Certification, or ability to obtain certification within 12 months of hire
At least one (1) year of experience providing community-based support
Strong cultural competency and interpersonal skills
Bilingual (Spanish and English), spoken and written (Preferred)
Excellent verbal, written, and documentation skills
Strong critical thinking and organizational abilities; able to manage multiple priorities
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.)
Ability to work flexible hours, including evenings and weekends, as program needs dictate
Must successfully complete and pass all background checks, including an annual influenza vaccination
Transportation, valid Wisconsin driver's license, state minimum auto insurance, and must meet La Causa, Inc. driving standards
Skills & Competencies:
Strong cultural competency and interpersonal relationship skills.
Excellent written and verbal communication abilities across diverse audiences.
Critical thinking and problem-solving skills with sound judgment.
Highly organized with the ability to manage multiple priorities.
Proficient in Microsoft Office Suite.
Reliable transportation, valid Wisconsin driver's license, state minimum auto insurance, and ability to meet La Causa, Inc. driving standards.
Must successfully complete and pass all required background checks, including an annual influenza vaccination.
Flexible schedule availability, including evenings and weekends as needed
Work Environment:
Work takes place in both community and office settings (local travel required)
Flexible hours may include evenings or weekends
Regularly required to drive, stand, sit, reach, stoop, bend, and walk
Frequent talking, hearing, and seeing required, finger dexterity necessary
Infrequent lifting (such as files) may occur
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
About La Causa, Inc.:
La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee.
You can learn more about La Causa at
*****************************
Join Our Team-Apply Today!
Be part of something bigger. Join Familia La Causa and help us empower youth and families as a Certified Peer Specialist CORE/CCS-Youth Apply now and take the next step in your career!
$33k-41k yearly est. 1d ago
Computer Field Tech Position-Milwaukee WI
BC Tech Pro 4.2
Information technology/support technician job in Milwaukee, WI
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
IT Support Intern - Milwaukee Property and Casualty (onsite)
Milliman 4.6
Information technology/support technician job in Brookfield, WI
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman, now or in the future. Who We Are Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding, mortgage and healthcare financing, risk management and regulatory compliance, data analytics, and business transformation.
Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site (****************************************** to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability.
Milliman's Milwaukee-based Property and Casualty practice is one of the leading experts in property and casualty insurance matters. We advise clients on a wide range of issues - from estimating loss reserves to developing rating plans and evaluating mortgage collateral for government agencies, mortgage lenders, and investors. Our consulting work is supported by a powerful toolkit of analytics software solutions. As innovators in risk assessment, Milliman embraces technology and builds renowned data-driven tools that evaluate risk for a wide variety of applications.
The Opportunity
Milwaukee Casualty's IT Support team ensures that all of our technology is in seamless working order for everyone within the 80+ person practice. Our end-user systems include hardware, network storage, software, networking, and telecommunications. Just as important as your relevant technical knowledge will be your customer-oriented communication skills, as you'll be handling multiple tickets and resolving issues with attention to detail. Whether your day includes setting up equipment at a workstation, running diagnostics in a remote session, tackling challenging IT projects, IT audits, or answering an ambiguous help ticket, you'll provide solutions and expertise in response to a wide variety of requests.
This internship merges the fast pace of "break/fix" IT with exciting opportunities to find ways to enhance our existing solutions and introduce innovative technologies. This is a great opportunity for someone who wants to leverage their tech support experience and is ready to develop additional skills in a professional services environment.
The IT Support team works onsite in our office in Brookfield WI, providing IT support during Central Time business hours. The IT Support Intern will commit to a regular schedule, working at least 10 and up to 37.5 hours per week, all onsite.
Responsibilities and expectations:
* Respond swiftly to incoming tickets and ad hoc requests for help from local and remote users
* Resolve technical issues in a timely manner and research incidents with the utmost attention to detail
* Prioritize tickets based on urgency and/or priority with the information given
* Create, update, and review technical process documentation
* Contributing to IT knowledge base
* Solve technical problems on the fly
* Complete auditing tasks
* Physically install and configure new hardware, software, and systems
* Complete hardware refresh workflows
* Provide A/V support for in-office meetings
* Communicate clearly and kindly to end-users
* Follow internal approval workflows
* Provide orientation and guidance to users on how to operate new software and computer equipment
* Complete thorough research and exhaust all possible resources when investigating an issue
* Complete compliance standards for retired assets
* Responsible for physically relocating and configuring existing equipment based on user needs. Must be able to lift 30 lbs.
What We Are Looking For
Required:
* Some experience supporting and troubleshooting Windows 11 and Microsoft software solution technologies, as well as hardware (desktop, laptop, printer, conferencing equipment, mobile devices)
* Knowledge of Microsoft Windows 11 and O365 environment
* Basic knowledge of TCP/IP networking
* Willing to learn and expand personal knowledge base as technology needs evolve
* Equally comfortable taking initiative and self-direction to handle challenging tasks independently, and valuing collaboration as part of a team
* Organized approach to solving problems
* Professional demeanor in oral and written communication
* Receptive to constructive feedback
* Candidate must currently be pursuing a bachelor's or master's degree
* Able to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces; must be able to lift 30 lbs, climb stairs, balance, stoop, kneel, crouch, and/or crawl
Preferred:
* Experience with deploying or creating images
* Exceptional attention to detail
* Willing to learn and expand personal knowledge base as technology needs evolve
* Experience using Active Directory to manage resources
* Experience supporting non-Windows platform(s) e.g. Linux or Mac, operating systems
* Previous experience working in an office or professional services environment
Location
This position is based out of the Milliman office in Brookfield, WI. Candidates hired into this role must be willing to work onsite 3-5 days per week, on an agreed-upon schedule, with some flexibility. Candidates must already be local to the Milwaukee area. No paid relocation assistance will be provided. The expected application deadline for this job is February 27, 2026.
Benefits
We offer competitive benefits which include the following based on plan eligibility:
* Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.
* 401(k) Plan - When an employee reaches 1,000 hours worked within 12 consecutive months, they become eligible for a 401(k) plan that includes a company matching program and profit-sharing contributions.
* Paid Time Off (PTO) - Begins accruing on the first day of work; Interns, Temporary, and Seasonal Employees will earn PTO each pay period, based on 1 hour for every 30 hours worked.
* Transportation - Pre-tax savings for eligible transit and parking expenses.
Equal Opportunity
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman, now or in the future.
#LI-LS1
#LI-Onsite
$41k-52k yearly est. 23d ago
Precision Technical Support Specialist - Construction
CNH Industrial 4.7
Information technology/support technician job in Racine, WI
Job Location: New Holland - Pennsylvania - United States, Racine - Wisconsin - United States, Scottsdale - Arizona - United States, Wichita - Kansas - United States Job Family for Posting: Technical Training Apply now * Apply Now * Start applying with LinkedIn
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About Us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place.
Grow a Career. Build a Future!
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
Job Purpose
The Precision Technical Support Specialist for Construction Equipment is a team member within the Technical Support-Construction team. Team members have three primary roles:
* Provide expert technical advice to dealership service department personnel and Field Service team members,
* Provide input to improve reliability and serviceability of CNH Construction products, and
* Provide input to improve service information and technical training content based on experience with troubleshooting the product(s).
Key Responsibilities
Job duties include:
* Answering technical questions from CNH dealers or from CNH Field Service team members using personal knowledge, experience, and available reference sources, including Engineering.
* Structuring answers consistent with CNH objectives while being attentive to the cost and time of repairs to CNH, the dealership, and the customer.
* Striving to maximize customer uptime by providing the complete, correct response on first interaction.
* Documenting all technical questions and data into a contact management system for future reference by other Technical Support Specialists, Quality, and Engineering.
* Creating additional technical troubleshooting information in conjunction with Engineering and Technical Information.
* Maintaining relationships with Engineering, Quality, Technical Training, and Technical Support employees to provide regular feedback of current or emerging issues customers are experiencing with CNH construction equipment.
* Becoming a "product expert" on CNH-CE Precision, Digital, & Machine Control products.
Experience Required
* Associate's Degree and a minimum of one year of heavy equipment troubleshooting experience OR a High School Diploma with a minimum of three years of heavy equipment troubleshooting experience
* Technical experience relating to diagnostics of mobile mechanical, electrical (12 or 24 volt DC), Electric Propulsion, transmission, hydraulic, hydrostatic, engine, and/or exhaust aftertreatment systems.
* Experience working with Construction precision/machine control solutions
* Desire to support dealership and customer operations.
* Excellent written and oral communication skills.
* Excellent time management skills.
Preferred Qualifications
The preferred candidate will have:
* Experience with remote support.
* Experience with dealership service department activities.
* A working knowledge of construction products and applications.
* 3+ years direct experience installing or supporting Construction Machine Control solutions or brands: Leica, TopCon, Hemisphere, Trimble, or others.
Pay Transparency
The annual salary for this role is USD $72,750.00 - $111,550.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
What We Offer
We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:
* Flexible work arrangements
* Savings & Retirement benefits
* Tuition reimbursement
* Parental leave
* Adoption assistance
* Fertility & Family building support
* Employee Assistance Programs
* Charitable contribution matching and Volunteer Time Off
Click here to learn more about our benefits offerings! (US only)
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
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$72.8k-111.6k yearly 24d ago
BIM IT Support Specialist
Selectek, Inc.
Information technology/support technician job in Wauwatosa, WI
Selectek is looking for an IT Support Specialist to join our team and help power the technology backbone of our growing organization. In this role, you'll provide hands-on support for hardware, software, and BIM-related tools, including Autodesk products. This is an excellent opportunity for someone early in their career who's eager to learn, grow, and gain real-world IT experience in a tech-forward construction and engineering environment.
Key Responsibilities
Respond to and manage internal IT support tickets, providing timely assistance to team members.
Set up, configure, and maintain hardware for new and existing users (laptops, monitors, peripherals, etc.).
Troubleshoot issues related to Revit, Navisworks, and other Autodesk software used by design teams.
Support day-to-day IT needs, including software installations, updates, and license management.
Assist with Microsoft 365, Teams, and basic network troubleshooting.
Maintain accurate asset and configuration records, including inventory tracking.
Document troubleshooting steps and create internal knowledge base articles.
Escalate complex issues to senior IT staff or vendors when necessary.
Support remote employees and ensure their technology setups remain effective.
Help improve IT workflows and stay current with updates in Autodesk and BIM-related systems.
Required Qualifications
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience).
Solid understanding of hardware setup, operating systems (Windows/Mac), and software troubleshooting.
Strong communication and interpersonal skills - clear, patient, and team-focused.
Experience with Microsoft 365, Teams, and basic networking concepts.
Detail-oriented, organized, and able to manage time effectively across multiple support requests.
Eagerness to learn and contribute to a collaborative team environment.
Preferred / Bonus Experience
Familiarity with Autodesk tools such as Revit, Navisworks, AutoCAD, or BIM 360.
Experience supporting technology for construction, architecture, or engineering teams.
Pay: $28.85 - $33.65
Term: 6-months temp to perm
If you are qualified and interested in this opportunity, please send an updated resume to mKLankswert@selectek.net OR contact Kyle Lankswert directly by calling 470-203-9801.
$28.9-33.7 hourly 60d+ ago
IT Surveillance and Security Technician II - Brookfield, WI
Msccn
Information technology/support technician job in Brookfield, WI
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
We are seeking a skilled and reliable IT Surveillance & Security Technician II to join our Business Technology team. This position will manage and advance Silgan's surveillance and physical security systems, including CCTV, DVRs, and door access control technology. The role combines hands-on technical work with project management, ensuring our facilities remain secure and our systems operate efficiently.
What We Can Offer You
An inclusive and collaborative culture where every team member is valued and recognized.
Competitive salary and comprehensive benefits, including health, dental, vision, life, disability, and AD&D coverage.
Supplemental benefits such as pet insurance, telemedicine access, and employee perk programs.
401(k) plan with employer match (after eligibility period).
Paid time off and holiday schedule.
Tuition assistance for professional development and certifications.
Opportunity to work in a stable, growth-oriented environment.
What You Will Do
Provide leadership and direction for Silgan's surveillance and door access systems across multiple sites.
Plan, coordinate, and execute new installations, upgrades, and maintenance projects from start to completion.
Oversee operational performance of DVRs, cameras, monitors, multiplexers, switchers, and related components.
Configure, manage, and maintain access control systems across Silgan facilities.
Administer and support access control technologies, including Kantech-Entrapass, Virtual Keypad, Keri, CCure, Paxton, and Premisys.
Manage and maintain video surveillance platforms such as ExacqVision, Axis Communications, and Speco.
Interpret technical drawings and engineering plans to ensure system accuracy and efficiency.
Develop and maintain relationships with vendors for system maintenance, upgrades, and equipment procurement.
Perform hardware and software installations, updates, and system integrations.
Evaluate and monitor network and power infrastructure supporting surveillance and security systems.
Troubleshoot and resolve technical issues to maintain system uptime and reliability.
Maintain detailed documentation, drawings, and standards for system configuration and troubleshooting.
Track performance metrics, uptime standards, and compliance with internal policies and safety guidelines.
Additional Qualifications/Responsibilities
What You Need to Have
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
Five or more years of experience managing surveillance, CCTV, and door access control systems.
Hands-on experience with enterprise-grade surveillance and access control technologies.
Familiarity with leading platforms such as Kantech-Entrapass, Virtual Keypad, Keri, CCure, Paxton, Premisys, ExacqVision, Axis Communications, and Speco.
Proficiency with project management tools and methodologies.
Strong knowledge of electrical and video system installation, cabling, and hardware setup.
Experience with networking, system integration, and Windows environments (including virtual machines).
Knowledge of architectural and control requirements for door security systems.
Excellent troubleshooting and problem-solving skills.
Strong written and verbal communication abilities and a customer service mindset.
Who We Are
America's largest metal food packaging producer.
A company that strives toward sustainability by reducing our carbon footprint, selecting like-minded suppliers, and providing recyclable products.
$37k-69k yearly est. 23d ago
IT Help Desk Technician
Trace-A-Matic Corporation 3.4
Information technology/support technician job in Brookfield, WI
Ready to make an impact? Join a stable and growing organization where your career can flourish! If you're excited about new opportunities, keep reading!
At Trace-A-Matic, our people are our greatest assets! We offer a friendly, clean, and safe work environment where everyone can thrive. Our mission is to achieve excellence in complex precision machined components and ensure customer satisfaction. Plus, we have a fantastic Gainsharing program: when the company profits, we share 50% with our employees, paid out quarterly!
Trace-A-Matic offers:
10 Paid Holidays
Service-Based PTO
Medical, dental, vision insurance
401k with company contribution
Gainsharing
Exciting, fast-paced environment
On-site Fitness Center & Medical Clinic
Weekly Pay
Performance Merit Raises
Climate Controlled Environment
Position Overview:
The IT Help Desk Technician provides end user support for hardware, software, peripherals and networking.
Essential Duties and Responsibilities:
Provides technical support via in person, phone or email to corporate and remote users of computer applications and hardware (e.g., PCs, servers). Investigates and resolves user issues. Troubleshoots software, hardware, and network issues.
Assists users and provides support for personal computers/peripherals. Also completes ordering, tracking, imaging, and deployment for the IT department.
Maintains a troubleshooting tracking log ensuring timely resolution of problems. Also responsible for documentation for system maintenance and development.
Collaborates with other IT functions including network services, software systems and/or application development in order to restore service and/or identify problems.
Apply security, software, bios updates to company hardware and software.
Documents solutions to problems and recommends fundamental changes to systems configurations to prevent recurrences.
Provides feedback on problematic trends and patterns in technical support to team lead and/or supervisor.
Performs other duties and responsibilities as requested or required.
Requirements
Skills and Competencies:
Strong customer service skills and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the user without being prompted.
Proficient knowledge of printers, desktops, laptops and networking equipment.
Strong knowledge of Microsoft Office solutions (Word, Excel, PowerPoint, etc.).
Ability to problem solve, learn quickly, and multi-task.
Good verbal, written and interpersonal communication skills.
Solid organizational skills and the ability to handle multiple projects simultaneously.
Education: High School diploma required; Associate's degree or specialized training in IT field preferred.
Experience and/or Training: Minimum of one year of previous IT experience required
$37k-69k yearly est. 8d ago
Information Technology Intern - Summer 2025
Iewc Us 3.7
Information technology/support technician job in New Berlin, WI
The IT Intern is responsible for providing help desk support to end users across the organization as it relates to hardware, software and telephone system issues.
Responsibilities:
Serves as first and primary contact for users on hardware and software Help Desk issues. Receive and troubleshoot user help desk calls through to successful resolution.
Handles day-to-day user administration on all systems including the telephone system
Trouble shoots equipment problems and place service calls with the appropriate maintenance vendors when necessary. Coordinates outside vendor support for desktop and laptop computers.
Maintains pc images and updates/deploys them when necessary.
Makes recommendations regarding hardware and software to meet identified business needs.
Personally, keep current with application updates and industry trends in order to maximize IEWC's investment in computerized systems Performs and assumes other duties and responsibilities as may be required at the direction of the Director Information Services and Technology.
Perform other duties as assigned.
Qualifications:
Preferred college student actively pursuing a Bachelor's degree or an associate's degree in Information Technology.
The ideal candidate must be a highly motivated, self-directed individual capable of working under pressure within tight time frames.
Must possess a high level of initiative and energy, an enthusiasm for learning, the capability to work with minimal supervision and have a client service approach to supporting users.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Ability to interpret an extensive variety of technical and business information and deal with several abstract and concrete variables.
Ability to work in a Windows environment, to work with your department's business applications and with standard current computer applications.
$37k-47k yearly est. 60d+ ago
B-Level Technician
Rosti
Information technology/support technician job in Germantown, WI
The Quality Technician is responsible for inspecting, measuring, and verifying plastic injection molded products to ensure compliance with customer specifications, engineering drawings, and internal quality standards. This role performs dimensional and visual inspections using gauges and high-accuracy measurement equipment and supports production by identifying nonconformances, documenting results, and assisting with corrective actions.
Key Responsibilities
1. Inspection & Measurement
Perform in-process, first-article, setup, and final inspections on injection molded parts
Measure parts using high-accuracy inspection equipment, including but not limited to:
Digital and dial calipers
Micrometers
Height gauges
Pin, plug, and thread gauges
Optical comparator / vision system
CMM (where applicable)
Interpret engineering drawings, GD&T symbols, specifications, and control plans
Verify critical-to-quality (CTQ) dimensions and cosmetic requirements
2. Documentation & Reporting
Accurately record inspection results in inspection reports, SPC charts, and quality systems
Maintain inspection records in compliance with ISO / IATF / customer requirements
Identify, document, and escalate nonconforming material using NCRs or deviation reports
Support lot traceability and labeling requirements
3. Production & Quality Support
Work closely with Process Technicians, Operators, and Supervisors to resolve quality issues
Support root cause analysis activities (5-Why, Fishbone, basic 8D support)
Assist with containment activities and verification of corrective actions
Perform gauge verification and basic gauge care checks
4. Continuous Improvement & Compliance
Follow all quality procedures, work instructions, and safety requirements
Support audits (internal, customer, and third-party) as required
Participate in continuous improvement initiatives related to scrap reduction and defect prevention
1. Education & Experience
High school diploma or equivalent (technical or quality certification preferred)
2+ years of experience in a quality or inspection role within plastic injection molding or manufacturing
Experience measuring molded plastic components with tight tolerances
2. Technical Skills
Strong proficiency using precision measuring tools and gauges
Ability to read and interpret engineering drawings and GD&T
Basic knowledge of SPC and statistical inspection methods
Familiarity with quality standards such as ISO 9001, IATF 16949, or ISO 13485 (as applicable)
3. Soft Skills
High attention to detail and accuracy
Strong documentation and organizational skills
Ability to work independently and as part of a cross-functional team
Willingness to work in a fast-paced, high-volume manufacturing environment
4. Physical & Work Requirements
Ability to stand, walk, and inspect parts for extended periods
Ability to lift up to 30 lbs occasionally
Work may require shift flexibility and overtime
5. Preferred Qualifications (Nice to Have)
Experience with medical, automotive, or high-precision molded components
Experience with CMM programming or advanced measurement systems
Quality certifications (CQI, ASQ, internal auditor)
Compensation details: 20-21 Hourly Wage
PI160245f1f230-31181-39349029
$35k-50k yearly est. 7d ago
IT Intern in Brookfield, WI
Navistar 4.7
Information technology/support technician job in Brookfield, WI
International is not just building trucks - it's forging the future of mobility. As a global industry pioneer, International is assembling a team of makers, problem solvers, and future world builders. Together, we are not just imagining a better world - We're shaping it, one innovative solution at a time.
As the commercial vehicle industry undertakes its most significant transformation in a century, International is on a mission to redefine transportation and is ushering in a new era of complete and sustainable transport solutions.
The IT Infrastructure Internship in Brookfield Wisconsin will provide you with valuable experience and an opportunity to gain exposure to IT operations within a real-world business environment. At International, we offer a 12-week internship designed to give hands-on learning and professional growth opportunities.
This internship is a 12-week, full-time program. Start dates for this program are fixed and available on the following dates only:
* May 11
* May 18
* June 1
Candidates must be able to start on one of the dates listed above and commit to the full 12-week duration. This will be an on-site position in Brookfield, WI
Responsibilities
Project
The Brookfield Datacenter is coming up at 50 years of age, and a lot of systems have come and gone, but sometimes remnants remain, such as network cabling, power cables, rack systems, etc. that are often left in place when a server or other system has been removed.
This is a hands-on project, and applicants should have comfort or willingness to use power tools and get a little sweaty and dusty.
Responsibilities include, but are not limited to:
* Assisting Building Engineer in cleaning out outdated hardware and infrastructure.
* Assisting System Engineers in installing new systems.
* Diving into system administration and network tasks.
Minimum Requirements
* Pursuing a Bachelor's or Master's degree
OR
* For Legal Jobs: Pursuing a Juris Doctor degree or Doctor of Law degree (J.D.)
Additional Requirements
* Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. does not anticipate providing employment related work sponsorship for this position (e.g., H-1B or F-1 status)
Desired Skills
* At least Sophomore standing for undergrad at the time of application
* Able to work at least 12 weeks (starting the end of May or early June through August)
* Previous applicable internships
* Self-starter
* High level of computer skills (Microsoft Applications and Internet)
Benefits and Compensation
We provide a competitive total rewards package which ensures job satisfaction both on and off the job.
The expected compensation hourly pay ranges for hires into our campus intern openings is $27 - $32/hour. The hourly pay rate is based on year in school and is non-negotiable.
You can learn more about our comprehensive benefits package at ********************************************
Company Overview
ABOUT TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world's leading commercial vehicle manufacturers. The Group's product portfolio comprises trucks, buses, and light-duty commercial vehicles. "Transforming Transportation Together. For a sustainable world.": this intention underlines the Company's ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group's commercial growth.
ABOUT INTERNATIONAL
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International trucks and engines and IC Bus school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit **********************
* International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
EEO Statement
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email ********************* to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
$27-32 hourly Auto-Apply 30d ago
IT Helpdesk Technician - Level 1
Horizon Retail Construction 3.6
Information technology/support technician job in Sturtevant, WI
Job Description
Horizon Retail Construction, an established national general contractor, has an immediate opening for an
IT HELPDESK TECHNICIAN - L1
at our Corporate Headquarters in Sturtevant, Wisconsin.
Summary of Responsibilities:
Responsible for maintaining help desk tickets
Set-up and deploy equipment to new office and field employees
Provides support and triage incoming phone, voicemail, tickets, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies
Installing upgrades, repairs, movement and replacement of desktops, laptops, and peripherals
Identify hardware and software technical issues and malfunctions.
Provide training to end users as well as create and maintain training manuals
Perform physical inventory, minor hardware repair, equipment delivery, and testing
Assist with IT projects and business initiatives
Interview users to collect information about problems and lead user through diagnostic procedures to determine source of errors
Handle problem recognition, research, isolation, resolution, and follow-up for user problems, referring more complex problems to Systems Engineer
Basic server access to create/modify/terminate user accounts, phone management, etc.
Summary of Qualifications:
Bachelors or Associates Degree in Information Technology or a related field is OR Actively Pursuing Degree in Information Technology
Experience with Windows and Office products (Outlook, Excel, Word, PowerPoint)
Experience with Microsoft 365 products (SharePoint, Teams, Teams Voice, OneDrive)
Ability to work in a team environment to meet critical deadlines
Experience with Apple devices such as iPhones and iPads
Previous customer service experience
Summary of Preferred Skills:
Experience with Ticket and Asset Management software (e.g., Lansweeper)
Someone who has good written, oral, listening skills and customer service
Power Automate Experience
In addition to a casual atmosphere and a great company culture, Horizon offers a competitive benefit package including health, dental, vision, life, critical illness, and accident insurance, as well as a flex spending account and a 401(k) with company match.
Job Posted by ApplicantPro
$49k-62k yearly est. 25d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Milwaukee, WI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-36k yearly est. 24d ago
IT Support Specialist
Hultafors Group North America
Information technology/support technician job in Richfield, WI
Job DescriptionDescription:
As an IT Support Specialist, you'll be a key member of the IT team, providing day-to-day support to employees, maintaining desktops and devices, and assisting with the administration of core business platforms-including our ERP system and Shopify storefront(s). You'll be exposed to a wide range of technologies and processes, with opportunities to grow into systems administration, infrastructure, or application support. This is an on-site position, and the ability to work from our Richfield, WI office during normal business hours is required.
Key Responsibilities
Serve as the first point of contact for end-user IT support (onsite and remote)
Troubleshoot and resolve issues related to hardware, software, networking, and user access
Configure and deploy desktops, laptops, printers, and mobile devices
Support and maintain Microsoft 365 accounts, Active Directory, and device management tools
Assist with ERP administration: user setup, permissions, troubleshooting, and light data support
Provide Shopify and eCommerce platform support: plugin updates, access control, issue triage
Maintain IT documentation and asset inventory
Support onboarding/off-boarding processes, including provisioning and deprovisioning accounts
Collaborate with senior IT staff on projects and system improvements
Requirements:
Requirements
1-3 years of hands-on IT support experience in a help desk or desktop support role
Proficiency with Windows environments
Experience with Microsoft 365, Active Directory, and common remote support tools
Basic experience with ERP systems (e.g., Microsoft Dynamics 365 Business Central)
Familiarity with Shopify or comparable eCommerce platforms
Solid understanding of networking fundamentals (DNS, DHCP, VPN, IP addressing)
Excellent communication, troubleshooting, and problem-solving skills
Strong sense of ownership, attention to detail, and a customer-first mindset
Must be able to work on-site full-time at our Richfield, WI office
Nice to Have (Bonus Points)
Experience with IT ticketing systems
Knowledge of cybersecurity best practices and endpoint protection tools
Familiarity with remote support tools (ScreenConnect)
Certifications: CompTIA A+, Microsoft Certified, or similar
$35k-61k yearly est. 6d ago
Electrician Technical Support Specialist
AP Electric & Generators LLC 3.3
Information technology/support technician job in Pleasant Prairie, WI
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Health insurance
Paid time off
Training & development
About AP Electric & Generators AP Electric & Generators is a leading provider of standby and backup power solutions nationwide. For over 28 years, weve helped homeowners and businesses stay powered and protected with reliable generator systems. Our team is passionate about great service, expert advice, and keeping our customers confident when the power goes out.
Position Overview
Were looking for an Electrician to join our Customer Support Call Center team.
This unique role blends technical expertise with exceptional customer service helping customers diagnose generator issues, coordinate service, and provide expert guidance over the phone or email.
If youre an experienced electrician who enjoys helping people and solving problems, this is a great opportunity to apply your skills in a professional, customer-facing environment.
What Youll Do
Answer inbound calls and emails from customers about generator operation, installation, or service.
Perform remote troubleshooting and technical support for standby generator systems.
Schedule service appointments and coordinate with field technicians or service partners.
Log customer interactions, troubleshooting notes, and outcomes in our CRM system.
Guide customers through warranty claims, product registration, and preventive maintenance.
Educate customers on safe operation and upkeep of standby generators.
Support AP Electrics mission to provide fast, knowledgeable, and reliable customer care.
What Youll Bring
Active state electrician license (preferred but not required).
3+ years of experience working with standby or backup power systems.
Previous call center, help desk, or customer service experience preferred.
Strong communication skills both technical and customer-friendly.
Proficient with computers, email, and CRM systems.
Ability to stay calm, organized, and professional under pressure.
Bonus Points For
Experience with major generator brands: Generac, Kohler, Briggs & Stratton, or Cummins.
Background in residential or commercial electrical systems.
Bilingual (English/Spanish).
Why Join AP Electric
Competitive pay + annual performance bonus
Health insurance reimbursement
Paid time off and holidays
Training and career growth opportunities
Supportive, team-driven culture
Schedule
Full-time position (MondayFriday), no weekends
How to Apply
If youre a licensed electrician who enjoys helping customers and solving technical challenges, we want to hear from you!
Apply today and power your career with AP Electric & Generators.
$35k-67k yearly est. 12d ago
Siebel Specialist/Helpdesk
Designeers Midwest
Information technology/support technician job in Milwaukee, WI
USCAN CRM Triage and Remediation Key responsibilities/essential functions include: ? Support the Siebel CRM system ? Triage inbound CRM Support requests from Field Personnel ? Troubleshoot CRM Issues, Resolve or Initiate Help Desk Tickets for appropriate routing and follow through to resolution
? Guide Field Personnel end users through issues with on the job training
? Interact with US Service Field Team members to confirm next steps before applying data updates
? Will take task based data management update requests and operate independently to complete the tasks.
? Update Key System Data such as, but not limited to: Updating FE Assignment Skills, Contract Data, Hourly Billed Service & Service Part Pricing
? Responsibilities may not be limited to the above and are subject to change
Qualifications
Required Qualifications:
Process Thinking:
Ability to learn/understand Siebel 8.1 CRM System Views
Ability to understand different Service Business functions/processes in System Views
Ability to understand Data Flows
Computer skills
Siebel CRM, MS Excel, Windows 7, IE8+, Firefox, Google Chrome
Attention to detail, accuracy and record keeping of work performed
Ability to take direction, then work independently
Ability to take notes on requested Tasks
Ability to determine when to ask questions on unanticipated variations, vs work independently
Advanced Communication Skills
Ability to communicate in person and on the phone in an effective manner
Ability to collaborate
Ability to multi-task and record and self-audit day to day activities
Ability to manage & track multiple tasks and stay focused to close
Ability to adapt, shift focus if needed, but keep other tasks in mind for further work
General
Ability to be located at 9900 Innovation Drive, Wauwatosa
Minimum Bachelor?s degree
Minimum 3 year related job experience
Preferred Skills
Oracle, OBIEE, MS Access, ServiceNow
Previous Field service communication experience
Potential for some later evening hours to cover Pacific Time zone
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-42k yearly est. 3d ago
IT Intern
Twin Disc, Incorporated 4.3
Information technology/support technician job in Racine, WI
Job DescriptionTWIN DISC, Inc. has a proud history of engineered transmission and propulsion solutions for equipment that fuels the world, feeds the globe, and creates our societies' infrastructures. Through the ingenuity of our employees, we've built a strong company that is respected throughout the world and is a leader in the markets we serve.
The IT Intern will be responsible for implementing an IT service management solution (ITSM) to improve visibility and prioritization of IT work, as well as opportunities to automate or eliminate recurring requests. The scope of this work includes defining use cases, configuring business rules, user interface design and testing. In addition, the intern will create an implementation plan and develop user training documentation.
Requirements/Qualifications:
Must be enrolled in a Bachelor's degree program in Computer Science, or other related field.
Flexible, fast learner that is results oriented
Strong communication skills with a great team player mentality
Excellent time management, organization skills, and strong work habits
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$36k-43k yearly est. 6d ago
Learn more about information technology/support technician jobs
How much does an information technology/support technician earn in Brown Deer, WI?
The average information technology/support technician in Brown Deer, WI earns between $26,000 and $67,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.
Average information technology/support technician salary in Brown Deer, WI
$42,000
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