Information technology/support technician jobs in Carnot-Moon, PA - 544 jobs

ARDEX Americas has been setting the standard in high-performance building materials for over 75 years. From advanced flooring systems to innovative tile and stone installation solutions, we deliver products that shape the future of construction. Join a global leader where innovation meets sustainability-and where our people are the foundation of everything we do. POSITION: IT HELP DESK ANALYST We are immediately hiring an IT HELP DESK ANALYST to provide technical support and assistance to users across the ARDEX Americas business (U.S., Canada, Mexico and Latin America), troubleshoot and resolve hardware, software, and network issues, ensuring minimal downtime and helping users stay productive. This role is ideal for someone who enjoys engaging with people, thrives in a collaborative environment, and is naturally curious about IT technology and how it can improve the workplace. If you're energized by solving problems and helping others succeed through technology, we'd love to meet you. Reporting to the Manager of Customer Service and IT, this position is full-time based out of our Corporate offices, 20 minutes North of Pittsburgh International airport. What you will do: * Respond to IT support requests from employees. * Troubleshoot and fix hardware and software problems. * Provide excellent customer service and quick resolutions. * Escalate complex issues to senior IT staff when needed. * Set up and configure computers and other devices. * Keep track of PCs, Laptops, cell phones, and other IT assets. * Share updates and solutions with users and teams. * Stay current on IT tools and systems. * Prioritize and manage multiple support requests. * Document issues and resolutions clearly. Experience and Skills: What you will bring to ARDEX: * Experience in IT support and using ticketing systems (Freshdesk is a plus). * Familiarity with Windows, Office 365, iOS, and remote support tools like Teams or LogMeIn Rescue. * Basic knowledge of digital marketing, social media, and CRM tools is helpful. * Strong problem-solving and communication skills. * Understanding of networking basics (Wi-Fi, VPN, IP addresses) * Ability to manage multiple tasks and prioritize based on urgency. * Team player with a proactive attitude. * Comfortable with change and eager to learn. * German language skills are a plus. * Willingness to travel occasionally to other ARDEX locations to provide support. Education * Associate's degree in information technology and/or relevant work experience. Benefits * Generous Paid Time Off (PTO) and 11 Paid Holidays * Paid Parental Leave to support growing families. * 401(k) with Company Match to help you save for retirement. * Medical, Dental, and Vision Insurance (effective the 1st of the month after hire) * Company-paid Disability, Life, and AD&D Insurance and Travel Assistance * Wellness Programs, including Telehealth and an Employee Assistance Program (EAP) * Tuition Assistance for associate and bachelor's degrees * Discounted Gym Memberships to support your fitness goals * Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more! * Scenic corporate offices with free parking and woodland walking trails! Be part of the team that's Building Tomorrow at ********************* ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

We are seeking a knowledgeable and motivated IT Technician to join our growing IT team. The IT Technician will provide technical support to end users, assist with the deployment and maintenance of hardware and software, and help manage key systems including networking infrastructure, VoIP, IP cameras, workstations and mobile devices. This role will serve as an escalation point for end-user support and will play a key role in maintaining and improving our IT infrastructure. The ideal candidate should be comfortable working in a fast-paced environment, have strong communication skills, and deliver excellent customer service to both technical and non-technical users Key Responsibilities Provide technical support for end users via phone, email, or in person Troubleshoot and resolve hardware and software issues in a Windows environment Deploy and configure hardware for end users including desktops, laptops, mobile devices, and printers Assist in maintaining and troubleshooting network infrastructure including routers, switches, access points, and firewalls Maintain asset inventory and ensure compliance with IT policies and procedures Support and manage communication and surveillance systems, including VoIP phone systems, IP camera systems, and mobile device management (MDM) platforms Creating and maintaining user accounts in Microsoft 365/Active Directory Document technical procedures, system configurations, and best practices Assist in the administration and support of the company's ERP system Collaborate with other IT staff to implement system upgrades and improvements Qualifications Bachelor of Science in Information Systems, Information Technology, Cybersecurity, or related field Relevant certifications may substitute for formal education such as CompTIA A+, CompTIA Network+, CompTIA Security+, Cisco CCNA 2-5 years of experience in an IT support role or similar Strong knowledge of networking concepts (OSI Model, TCP/IP, DNS, DHCP, VLANs, routing, switching) Experience working with Microsoft 365 including Exchange, SharePoint, and Teams Familiarity working with ERP systems (e.g., SAP, Deacom, NetSuite, Microsoft Dynamics) Excellent troubleshooting, problem-solving, and analytical thinking skills Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users Ability to work independently, perform research, and manage multiple priorities Self-motivated with a strong desire for continuous learning and professional growth in the IT field Tandem Foods is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.RequiredPreferredJob Industries Warehouse & Production

A Few Words About Us - Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Job Description CSS PC Technician - Pittsburgh, PA Duration: 6 Months • High School Diploma with 3 to 5 years experience. • Main Responsibilities: • Provides basic troubleshooting assistance and ticket resolution for personal computer users. • Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs. • Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors. Recommends hardware solutions regarding personal computers in assigned areas. • Assists with computer studies, projects, and implementation of policies throughout area of assignment. • Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems. • Experience working with personal computer hardware, software, systems, local area networks and terminology. • Good organizational and problem solving skills. • Ability to operate computer peripherals including monitors, printers and scanners. Qualifications High School Diploma with 3 to 5 years experience. Additional Information Harshad Bahekar Technical Recruiter Integrated Resources Inc. IT REHAB CLINICAL NURSING Inc. 5000 - 2007-2014 (8th Year) Certified MBE I GSA - Schedule 66 I GSA - Schedule 621I I GSA - Schedule 70 (Direct) 732-429-1922

) is a Fortune 500 company and one of the largest manufacturers of interconnect products in the world. We design, manufacture, and market electrical, electronic, and fiber optic connectors, coaxial and flat-ribbon cable, and interconnect systems. The primary end markets for our products include communications and information processing, aerospace, military electronics, automotive, and other industrial applications. Job Description: The IT Specialist provides day-to-day technical support to employees, assists with system administration tasks, deploys new hardware, and supports core IT infrastructure operations. This role requires excellent customer service skills, strong troubleshooting abilities, and a willingness to collaborate with global IT teams, including Infrastructure, Network Engineering, Cybersecurity, and ERP. The ideal candidate is highly reliable, proactive, and able to work independently at the site while following corporate IT standards and ITSM processes. Roles & Responsibilities: End-User Support & Troubleshooting Provide hands-on Level 1/2 support for hardware, software, and network issues. Troubleshoot Windows 10/11 laptops, Office 365 applications, printers, VPN connectivity, mobile devices, and peripherals. Support MS Teams calling/phone system issues. Manage tickets using a modern ITSM platform (Freshservice or ServiceNow). Deliver exceptional customer service and maintain clear communication with end users. Hardware Deployment & Site Support Image, configure, and deploy new laptops, desktops, and mobile devices. Provision and support iPhones/Android devices and manage carrier activations. Maintain and support onsite printers, scanners, and shared devices. Assist with conference room setups, AV testing, and workstation installations. Systems Administration Support Assist with user and device management in Intune, ensuring compliance with corporate security standards. Perform basic administration tasks in Active Directory and Microsoft Entra ID (account creation, group membership, password resets, access changes). Help administer Microsoft 365 licensing, applications, and SharePoint permissions. Support patching, monitoring, and remote management via NinjaOne. Infrastructure & Network Assistance Work with the Network Engineering team to support basic network tasks. Troubleshoot local connectivity issues and assist with switch and Wi-Fi troubleshooting as directed. Support VPN connectivity using FortiClient. Assist Cybersecurity and Infrastructure teams with remediation tasks when required. ITSM, Documentation & Process Adherence Follow ITIL-aligned ITSM processes (incident, request, change). Maintain accurate documentation for assets, procedures, and user guides. Ensure best practices are followed for security, compliance, and operational standards. Provide feedback to improve workflows and help optimize the user experience. Required Qualifications 2+ years of IT support experience in a corporate environment. Strong troubleshooting skills across hardware, Windows OS, Microsoft 365, and network basics. Hands-on experience with: Microsoft Intune Active Directory Microsoft Entra ID Office 365 administration SharePoint (permissions, sites, basic troubleshooting) VPN technologies (FortiClient strongly preferred) Ticketing systems such as Freshservice or ServiceNow Monitoring and remote management tools (NinjaOne preferred) Experience supporting printers, mobile phones, and onsite equipment. Strong communication skills and a customer-focused mindset. Ability to work independently at the site. Preferred Qualifications CompTIA A+, Network+, or equivalent certifications. Experience in manufacturing or multi-site environments. Familiarity with ITIL or formal ITSM frameworks. Basic knowledge of networking (LAN/Wi-Fi), cabling, and switch connections. Experience supporting Teams calling/telephony.

Job Type: Full Time / Contract to Hire Work Authorization: No Sponsorship The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5 -10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm -7am). Responsibilities Operations team provides 24X7X365 on-site support Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified Perform equipment/network/fiber/copper installs and decommissions Handle production changes and system turnovers Third shift (11pm - 7am) Tuesday - Saturday Qualifications Education: Bachelor's degree - Preferred Experience Required: IT Service Desk or Operations support - 5 -10 years Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 5+ years Installation and decommissioning of equipment/network/routers/servers - 1+ years Documentation experience - able to provide detailed write up of problem and resolution - 5+ years

On behalf of VetJobs/MilitarySpouseJobs, thank you for your interest. We are assisting our partnering company, listed below, with this position. It is open to Veterans, Transitioning Military, National Guard Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow for next steps. Location: Pittsburgh, PA and surrounding Tri-State area Schedule: Primarily 9:00 AM - 5:00 PM (varies by customer needs) On-Call: Every 3-4 weeks (minimal call-outs) About Alpha Scanlon Alpha Scanlon is a Pittsburgh-based technology services company with over 30 years of experience in telecom, IT, cabling, surveillance, access control, and carrier services. We proudly serve municipalities, first responders, schools, healthcare, manufacturing, and commercial clients across Western PA, Eastern OH, WV, and MD. Our team delivers 24/7/365 support with a focus on professionalism, pride, and performance. Position Overview We are seeking a Telecom & IT Field Technician to join our growing team. The ideal candidate is versatile, punctual, and comfortable working both independently and as part of a team. This role involves installing and servicing telecom systems (hosted and premise- based), cabling infrastructure, carrier services, and network equipment (switches, firewalls, PCs) for a wide range of customers. Responsibilities - Install, program, and service hosted and premise-based telecom systems - Perform structured cabling installations (voice, data, and fiber) - Deploy and maintain carrier service connections (SIP, VoIP, broadband, etc.) - Configure and troubleshoot network equipment (switches, firewalls, PCs) - Conduct site surveys, document work, and ensure compliance with standards - Provide exceptional customer service while representing Alpha Scanlon - Participate in rotating on-call schedule (every 3-4 weeks, minimal calls) Requirements - Reliable vehicle and clean driving record (travel to customer sites required) - Punctuality and ability to adapt to varying customer schedules - Comfortable working on ladders and lifts - Experience operating a bucket truck is a bonus - Must have basic hand tools and standard telecom tools - Experience with telecom and IT systems strongly preferred - Ability to read wiring diagrams and follow installation standards Compensation & Benefits - Competitive pay based on experience - Paid time off (PTO) - Medical and dental insurance - Opportunities for professional growth and certifications - Company-provided training on cutting-edge technology How to Apply If you're ready to join a company where every day brings new challenges and opportunities, we'd love to hear from you.

e&e is seeking a Lab Tech Coordinator for an on-site opportunity in Pittsburgh, PA! The IT Lab Coordinator will work in coordination with the Director, other lab coordinators, and classroom teachers to provide authentic, project-based, in-person and remote learning opportunities for our K-12 students. In this role, the Coordinator will help learners acquire the knowledge and skills necessary for career success in the Computer Science (CS), Information Technology (IT) and/or Cybersecurity fields. S/He will also develop and coordinate learning modules and oversee independent study opportunities. Specific Responsibilities: Plan and implement high-quality, engaging, computer science lessons and activities that are differentiated to meet the learning needs of the students and that include general knowledge in computing & the internet, app and web design, designing & analyzing algorithms, coding, cybersecurity, and hands-on performance tasks/labs/projects. Develop computer programming offerings for students using industrial technology equipment such as robotic arms and quadruped robots. Empower students to take charge of their learning by providing all necessary scaffolding, modeling, materials, and resources, and consistently maintain a high level of expectation for student success. Engage students in making and designing their own independent learning. Collaborate with other faculty and staff members to plan and facilitate cross-curricular, inquiry-based projects and integrated activities into lessons. Work with students on individual or small group projects and independent studies within the lab. Further develop, build, and define the lab space-particularly in the areas of computer science, coding, IT, and cybersecurity. Work to keep lab organized, well-stocked, and equipment up to date and maintained. Develop safety and maintenance guidelines for teachers, students, and guests. Provide technical expertise to students and lab guests regarding best use of the technology. Actively co-create a culture that is committed to being at the leading edge of K-12 education. Facilitate summer camps and other outreach opportunities Create opportunities for learners to build skills needed to enter the workforce directly upon graduation Establish active partnerships with local industry to stay abreast of current and improved techniques, trends, and products. Participate in training as required to maintain knowledge and stay informed of industry trends Perform other duties as assigned. Competencies: Ability to instruct coding and programming opportunities for students in a hands-on, skilled- based, software development learning lab Commitment to professional development and a growth mindset about learning for children Motivated, hardworking, meticulous, organized, and reliable with a steadfast focus on safety Passion and interest in design, engineering, and making across multiple technology domains Self-initiative to learn new tools and software to implement in the lab Sense of humor and connects with students who may have difficulties connecting in other academic areas. Enjoys helping to build and inspire a growing community of thinkers, designers, problem-solvers Customer-focused approach with a high degree of flexibility Demonstrated ability to work well in fast-paced environment with a team player record of accomplishment Willingness to model professional and ethical standards when working with students, teachers, and families. Strong verbal and written communication skills and an ability to effectively discuss the lab program with the larger community. Ability to work effectively both with and without supervision. Ability to work remotely, if necessary Ability to work occasional evening or weekend hours, as needed Work Environment: This job operates in an indoor lab facility. The employee will be working directly with staff and with students/staff/community members in the field. They will be working with equipment, machines, technology, computers, and networking equipment, etc. Physical Demands: This job operates in a professional office environment which primarily requires the ability to sit and/or stand for extended periods of time while online. However, this can be a physical role, which requires the ability to lift, squat, or bend when working with equipment in the lab. Ability to travel to other sites/locations as needed. Preferred Education and Experience: Minimum of an Associate degree in an IT or computer-related major and a minimum of 2 years of experience in performing duties as indicated below or equivalent combination of training, certification, and/or experience Strong background in Object-Oriented Programming, including Python, Java, JS, .NET, HTML, etc. Must understand SDLC (software development life cycle) Must have solid understanding of TCP/IP subnetting & OSI model Ability to work independently with little management or direction Ability to lift/move computers and IT equipment for setup One year teaching or instructing experience Additional Eligibility Qualifications Valid PA Driver's License Appropriate Automobile Insurance Coverage Clear background as determined by State required background checks

TekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client's requirements and span the services spectrum from Application Development/Maintenance, testing, IT Consulting & staffing for IT Infrastructure Management through strategic consulting and industry oriented Business Process. Our end-to-end Business Process as a Service (BPaaS) solutions support complex, high-value, knowledge-based work. Combining applications, platforms, infrastructure, knowledge processes, and domain expertise allows us to deliver greater efficiency and innovative business capabilities. You should have positive, constructive attitude and the ability to work both independently and in a team environment. Hi , I am Santhosh (associate recruiter ) always look for a potential candidates like you Below is the requirement with our direct client.Let me know if you interested and available for the project. Job Details: Title:IT-Field Service Technician/Computer Driving Technician. Location: Pittsburgh, PA( We hire for many locations in US) Type of Job: Long term Contract/Contract to permanent Job Description: Candidate will be taking PC hardware break fix calls at various locations. Must have reliable transportation. Must be able to pass drug and background screening. Must be able to complete required product training. Required Skills: DELL Desktop PC, Install/Support, Expert Education and experience: Must be able to pass drug and background screening. Must be able to complete required product training Qualifications A+ certification Additional Information santhosh

We're seeking an experienced IT support specialist to provide our team with top-notch assistance! You'll resolve any technical issues efficiently so our operations run smoothly. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If this sounds like an exciting opportunity, start your application today! Administer new user accounts, work email addresses, and access levels to client new employees to ensure they have everything they need to work efficiently. Respond quickly to technical issues so problems can be resolved, and our customer employees can continue to work efficiently. Review security checks on managed systems to protect us from cybersecurity threats. Maintain client documentation and processes as systems and tickets are completed. Implement new technology, such as desktops, computer hardware, operating systems, software programs, and applications. Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently. Perform regular maintenance for our phone systems, computer systems, computers, printers, network systems, and any other technical equipment. Save all files to a computer backup to make sure files are not lost in case the system crashes. Respond quickly to technical issues so problems can be resolved, and our employees can continue to work efficiently. Has worked with a variety of operating systems, including Windows, Mac, iOS, and Android. Top-notch customer service skills and driven to make our business succeed. Familiarity with multiple computer operating systems, such as Windows, Mac, and Linux. Skilled in communication, time management, and organization. Must have a high school diploma or equivalent; an associate degree in a tech-related field is highly valued but not required. Expert-level Microsoft Office skills. Driver's License Required.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

The Desktop Support Technician provides first-level IT support, ticket monitoring, and incident documentation for staff and faculty across the organization. This role is responsible for quickly assisting users, resolving common technical issues, and escalating more complex incidents to higher tiers when needed. Technicians must follow established procedures, maintain excellent communication, and deliver a positive customer service experience. General Requirements Associate's Degree required; Bachelor's Degree preferred or equivalent experience 1-2 years of experience in a service desk, call center, or IT support environment Experience supporting Apple devices is a plus CompTIA A+, Network+, Microsoft certifications, HDI, or ITIL preferred Experience with RMM tools such as N‑Able or PRTG is a plus Strong customer service or help desk background is beneficial Core Responsibilities Provide first-contact support via phone, email, and remote support tools Monitor the ITSM queue and respond to incoming tickets and alerts in a timely manner Document all incidents accurately and thoroughly in the ticketing system Troubleshoot common issues with desktops, laptops, tablets, peripherals, and software Use knowledge base articles to perform consistent, repeatable fixes Escalate incidents to Tier 2/3 when appropriate and provide necessary details Assist in meeting team goals for ticket response, resolution time, and customer satisfaction Communicate effectively with users of all technical backgrounds Maintain a positive, service-oriented attitude and represent the support team professionally Participate in ongoing learning, training, and skill development Qualifications Ability to diagnose basic desktop, laptop, tablet, and peripheral issues Basic understanding of networking concepts, including wireless connectivity Ability to follow documented procedures and troubleshooting steps Strong verbal and written communication skills Ability to think logically, ask questions, and gather information from users Ability to work independently and as part of a team Strong attention to detail, especially when documenting tickets

ATTENTION! $1,000 SIGN-ON BONUS! Gateway Rehab has an outstanding opportunity for a Treatment Support Technician 2 in our , PA location. Our Technician facilitates programming and assures the integrity of the therapeutic milieu. This position receives frequent supervision and instruction. Responsibilities Facilitates discussion groups and activities. Monitors patient behavior. Conducts handbook orientation. Conducts searches of patient belongings, rooms and person. Acts as a liaison between clinical staff and patients. Assists patients in completion of patient assessment forms. Assists with phone calls to family members/friends and referral sources. Assists with crises intervention. Transports patients to meetings, if applicable. Documents involvement with patients in progress notes. Collects urine and completes paperwork for drug screening as necessary. Provides post-discharge contacts/referrals under therapist direction. Monitors medication taken by clients and documents accordingly, if applicable. Works in the gift shop, if applicable. Manages menu and nutrition needs if applicable. Manages donation and patient requests, if applicable to the location. Monitors smoke breaks in the hospital setting, if applicable. Completes intake paperwork as needed. Monitors clients' ADLs - including chores, behaviors, and grooming issues. Remains on duty until relieved. Attends mandatory GRC trainings and in-services. Other duties as assigned. Knowledge, Skills, and Abilities Knowledge of 12 step programs and/or other recovery support and/or addictions preferred. Ability to adhere to ethical guidelines and maintain confidentiality and professionalism. Ability to convey information in a clear and concise manner. Ability to listen to patients without judgement. Ability to show empathy and understanding to patients. Requirements High school diploma or GED. Preferred Requirements Some college preferred. Additional Requirements Valid driver's license and a clean driving record which allows the ability to drive patients to and from appointments, support groups, activities or other travel as assigned. Pass a PA Criminal History Record Check. Obtain PA or a State Child Abuse and FBI fingerprinting clearances. Obtain CPR/First Aid training. Pass Drug Screen TB Testing This position requires mandatory staffing coverage when necessary to provide a safe treatment environment for Gateway residents. Required to remain awake and alert while on duty. If living a life of recovery, must attest to at least 18 months in recovery from substance use disorder. Work Conditions Drug and Alcohol Rehabilitation Center Favorable working conditions. Minimal physical demand. Moderate mental demands to respond to patients' simultaneous requests. Gateway Rehab is an equal opportunity employer. M/F/D/V

New World. New Problems. New Solutions. Edgeworth Security is a full-service security firm, specializing in Interactive Video Surveillance, Security System Integration, Executive Protection and Security Consulting Services. Our security solutions and suite of managed services leverage modern technology and automation to significantly lower theft and crime, as well as improve overall operations for our customers. Edgeworth Security takes a proactive stance on crime prevention and operational enhancement by applying artificial intelligence and military grade analytics used in our Command Center. We combine people, processes, and technology to actively secure, protect and improve the operations of our clients' people, property, and assets. Overview: As a Support Specialist, you will be a crucial part of our technical support operations, working to ensure the security and integrity of our digital infrastructure. You will monitor our systems, identify system faults, detect potential threats, and assist in incident response, playing a pivotal role in maintaining our networking infrastructure and safeguarding our technological ecosystem. Position: Support Specialist Location: Pittsburgh, Pennsylvania. All candidates must currently reside within a commutable distance to Robinson, PA. No relocation is offered. Travel: None. This position is onsite, in-office. Hours: This position requires a rotating shift to support a 24/7/365 operation. Job Type: Full-time Essential Job Function and Responsibilities: Investigate and troubleshoot networking, security equipment, and operating system errors. Monitor traffic, security alerts, and event logs to detect suspicious or anomalous activities. Utilize tools to investigate and categorize events based on their severity/impact. Analyze alerts and reports to identify potential incidents and vulnerabilities. Prepare and maintain detailed reports, documentation, and notation of actions performed. Collaborate to Identify opportunities to enhance monitoring and response processes. Contributes to the development of playbooks, procedures, training, and documentation. What's in it for you? Why work for Edgeworth: We are growing! We want all candidates and employees to know that we are excited about the positive improvements we're making and our ongoing efforts to enhance our culture and provide an environment that promotes both professional growth and work-life balance. Our expansion brings exciting opportunities for progress and innovation as we adapt to new challenges. By embracing change, implementing effective processes, and exploring new technologies, we're continually improving. Together, with a shared focus on our goals, we're building a successful, dynamic company where everyone can thrive. We value our employees and are invested in personal and professional growth, learning new skills, challenging yourself, and growing your career while doing meaningful work. Benefits: Top-tier compensation Full-time, non-exempt hourly with full benefits (medical, dental, vision, life insurance/AD&D/short-term and long-term disability, 401(k) matching) Training & Education Assistance Paid Time Off (PTO) Salary Description $27/hour We look forward to the possibility of you joining our team. Employees are our greatest asset. Here at Edgeworth Security, we embrace diversity, equity, and inclusion, and always strive to be better than we were yesterday. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Edgeworth Security is an Equal Opportunity Employer committed to hiring a diverse workforce. Edgeworth Security utilizes e-Verify to check employment authorization. Requirements Technical Knowledge & Skills This candidate will be expected to diagnose and resolve technical issues across a variety of hardware, software, and networking topics including but not limited to: Required Skill(s): 2+ years of experience in technical support and/or network support position. Network protocols (TCP/IP, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls) Windows & Linux Operating Systems Strong technical background with specific knowledge in servers or networking Strong analytical skills, initiative, and the ability to work under pressure Detail oriented and organized approach while working in a ticketing system Preferred Skill(s): Virtualization technologies (VMWare, Hyper-V, etc.) Security Applications (SentinelOne, Ironscales, Sublime, etc) Storage, Disaster recovery & Backup solutions (Datto, Veeam, etc.) Scripting knowledge and syntax (PowerShell, Python, SQL) Identity Provider/Multi-Factor Authentication (Duo Security, Entra ID, Okta) Preferred certifications include MCSA, CCNA, Security+, and/or Network+ Bachelor's degree in computer science, Information Security, or a related field is valued but not required Salary Description $27/hour

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

HWI has a fantastic opportunity to join our Marketing team as an Application and Technical Support Specialist III. The Application and Technical Support Specialist III promotes the use of HarbisonWalker International refractory products and supports customer relationships through their expert product knowledge and providing technical advice and support to solve for customer inquiries, problems, and needs. This role is also responsible for developing and executing market growth strategies within their areas of responsibility. Responsibilities • Be an expert on HarbisonWalker Internationals products and applications; providing expert technical advice and support to solve for customer inquiries, problems, and needs; providing internal and external training on HarbisonWalker International products and applications; collaborating with internal R&D department on complaint investigations and failure analysis to ensure information share and goal alignments • Performing analysis of complex application needs and proposing, altering or refining/defining lining designs and installation methods in support of customer balancing business need • Developing business cases for new product development; creating, executing and tracking new product launch plans • Creating and executing product promotions and technical marketing strategies; maintaining expert knowledge on industry trends, training opportunities, and forecasts; attending and presenting at industry tradeshows and seminars • Performing market analysis and assisting in product portfolio analysis that aligns with market segment plan initiatives • Assisting in product rationalization, product portfolio modifications and shape standardization Requirements • The Application Specialist III requires four (4) - six (6) years of experience in refractory technical marketing, research, quality assurance, or sales. • Requires B.S. degree in Engineering, Ceramics, Metallurgy, Chemical, Materials Science or related field • Requires knowledge of refractory products, installation methods, construction skills and customer applications • Requires computer operation skills including, proficiency in Microsoft Office Suite and advanced excel and PowerPoint expertise • Requires excellent written and verbal communication and presentation skills, including presentation planning and delivery skills; ability to communicate across all levels of the organization • Requires the ability to work effectively in a team environment • Requires strong analytical, strategic thinking and business problem solving skills • Requires project management skills and the ability to coordinate multi-department projects Physical and Environmental Requirements • Physical Activity: Requires more than 2/3 of time sitting, speaking/hearing; and less than 1/3 of time standing, walking, using hands and fingers, reaching, climbing/balancing, and/or tasting/smelling. stooping/kneeling/crouching/crawling • Lifting: Requires lifting up to 50 pounds less than 1/3 of time. • Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception, and the ability to focus • Environment: Requires more than 2/3 of time in an office setting; and less than 1/3 of time working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, extreme heat, fumes or airborne particles, toxic/caustic chemicals, and/or vibration. Noise: Requires exposure to moderate noise.

Job Description Ergon - West Virginia, Inc. in Newell, WV currently has an opening for an Information Systems Support Technician. We are a great company with great pay and great benefits. Ergon is a relationship-driven company that values each employee's willingness to learn and contribute to the team. We are family owned and we pride ourselves on maintaining a small company feel. The Information Systems Support Technician provides end user support for hardware, software and technology systems. Information Systems Support Technician Responsibilities: Keep safe work habits as the highest priority at all times Develop good working relationships with all co-workers, customers, and associates. Respond to user support requests via phone, email and through a ticketing system. Support PC deployment, imaging, system updates, and asset tracking. Maintain technical documentation in help desk and asset management systems. Provide informal user technical training and support. Assist with A/V equipment, office setups and departmental admin tasks. Collaborate on escalated IT issues and projects. Support IT security and data protection protocols. Respond to call out duties as assigned. Demonstrate purposeful growth to develop new skills and identify and execute continuous improvement projects. Information Systems Support Technician Requirements: Requires a high school diploma or equivalent required; Associate degree or higher in a relevant field is preferred. Relevant technical certifications (e.g., Comp TIA A+, Microsoft Fundamentals, ITIL Foundation, CCNA). Experience in help desk, technical support, or administrative support. Knowledge of Microsoft Windows OS and desktop application maintenance. Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint, Visio, Teams) Experience with help desk ticketing and job tracking systems. Familiarity with SAP or enterprise software systems. Experience with data visualization tools such as Tableau or Power BI. Strong communication, organization, and time management skills. Ability to work independently and within a team. Customer service mindset. Professionalism and discretion in handling confidential information. Basic administrative skills. Must meet physical requirements of the position. Applicants must submit a resume to ********************* and include wage requirements. Must be able to pass a pre-employment drug screen and background check. A clean MVR is required. Ergon offers a competitive benefits package: 401(k) with company match, Health, Life, Dental, Vision, Paid Holidays, Vacation, Sick Leave, Tuition Assistance and Profit Sharing. Ergon - West Virginia, Inc. is an EEO/AAP employer Employment offer contingent upon pre-employment drug test, background check, and MVR. Job Posted by ApplicantPro

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Distributed Client Services Location: WASHINGTON,PA Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support. Troubleshooting Office 2003/2007/2010 support end user trouble shooting skills Installation, configuration and maintanence of windows, hardwares and softwares. Desktop and laptop installation ,configuration and upgradation Support and troubleshoot windows XP and windows 7/Migrations Qualifications SHARE ASAP Additional Information For more information, Please contact Shubham ************