End User Support Analyst
Information technology/support technician job in Houston, TX
Clarksons is the world's leading provider of integrated shipping and offshore services, bringing our connections and experience to an international client base. Our intelligence adds value by enabling clients to make more efficient and informed decisions. Our global reach, local knowledge and expertise is what makes us unique.
To understand more about Clarksons and what you can expect, visit us at *****************
Role Summary
We have a fantastic opportunity for an End User Support Analyst to join our Global IT Operations team. The person in this role will work as part of the IT Support team and will be a key point of contact for the End User community. Alongside the team, the role will support the activities of desktop services.
This position would be great for someone with experience in a support role who is keen to develop their technical skills further. The ideal candidate will be passionate about delivering the highest standard of IT support, with a genuine interest in technology, its application and use in the business. A key skill we require from the candidate is for them to be customer centric with a desire to learn and develop a career in technical service delivery.
Given the focus and importance of service delivery this is an office-based role. There is a requirement for on call on a rotational basis, of which typically falls 1 week every 3. This role also requires out of hours work (evenings and weekends)
What you will be doing
Working within the End User Support team, you will be a key point of contact for the end user for incidents & service requests. Providing IT support for desktops, Laptops, printers, peripherals, telephone systems, and mobile devices.
Triage, taking ownership, troubleshooting and liaising with other IT teams in order to resolve and manage user expectations. This will be done via Telephone support, Service Now, email as well as walk ups.
Creating and maintaining accurate knowledge documentation on a quarterly basis
Execute all tickets and requests utilising best practise, adoption and utilisation of technology incl automation, applications, and services.
Working with the EUS Lead to identify trends and spot potential problems.
Improving and iterate on service support provision to the office.
Ensuring computers, printers and other peripherals are operational and current
Providing support with hardware and software maintenance.
Basic hardware break fix replacement
Hardware Inventory management
Managing system access, security, and spam/anti-virus controls
Customer site visits
Proactive trend analysis calls to the end user
Full JML process covering, Joiners, Movers and Leavers
Proactive room checks
Device management, including building devices.
Desk moves/ Desk set ups
To fulfil additional / ad hoc duties as needed to meet the needs of the business.
What we are looking for
Experience & Knowledge
Previous experience within an IT Support role.
Customer oriented, with a passion for delivering excellent service and for continuous improvement of services.
Excellent communication skills, able to provide technical support over the telephone, chat or face to face.
Professional manner with a strong work ethic.
Good problem-solving skills, with a solution focused approach.
Ability to adapt and handle a constantly changing flow of support calls and walk-up technical assistance.
Ability to multitask effectively during busy times and remain calm during stressful situations.
A team player who can work within a framework of procedure and policies.
Self-motivated and able to use initiative.
Knowledge and some experience of products within the Microsoft Office 365 suite.
Good working knowledge of Productivity and collaboration applications such as Teams, SharePoint, OneDrive and Exchange would be advantageous.
Knowledge and experience of Active Directory & MS Entra administration, including user maintenance, configuring PCs and groups.
Able to learn quickly and work within a fast-paced environment.
Desire to learn and to undertake on-the-job training and continuous personal development.
Flexible and willing to work outside of the core hours if necessary.
History of automating repetitive tasks and scripting with PowerShell
Skills
Knowledge/experience of the following are required:
Active Directory, Entra & Intune administration
Exchange recipient and group administration (both on-prem and O365)
Experience of supporting VDI solutions
Core understanding of network fundamentals
MS Office
Apple hardware & OS (iOS, iPadOS, MacOS)
HP Hardware
Multi Factor Auth setup (MS MFA, DUO)
Collaboration tooling such as Webex, Team Viewer, Zoom and MS Teams
Solid technical understanding of Microsoft desktop Operations Systems incl Windows 10 & 11
Knowledge/experience of the following are advantageous:
ServiceNow ITSM tool
VMware Horizon
Cisco CUCM
ITIL V3 or Above
Help Desk Technician
Information technology/support technician job in Houston, TX
Remote, but must come to Houston office for meetings. No one more than 100 miles of Houston will be considered.
The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and applications. The ideal candidate should possess strong technical knowledge, effective communication skills, and the ability to multitask. They must be customer-oriented and patient when dealing with challenging situations.
Essential Duties/Responsibilities:
• Serve as the first point of contact for all computer hardware, software, and telecommunications issues and requests.
• Utilize remote capabilities to assist with troubleshooting.
• Provide customer service, help desk, and technical support, including migration, MS Office, and desktop configuration.
• Offer desktop site support by determining the best solutions based on customer-provided details.
• Resolve issues related to installed computer software.
• Troubleshoot printer connection problems.
• Maintain support materials by editing, updating, and generating documents for Service Now, JIRA Knowledge Article, and IT Service Desk knowledgebase.
• Administer Active Directory/Azure, including account creation, shared mailbox creation, security group creation, and file share access.
• Perform password resets for various websites and applications.
• Document and log incident tickets using the Service Now tracking tool.
• Provide support for mobile iOS/Android phones and tablets.
• Assist with VPN software connection issues.
• Create Cisco ISE Vendor VPN accounts.
• Manage OKTA accounts and groups.
• Support Citrix DaaS/VDI on company-issued and customer-owned devices.
Working Conditions:
• Some overtime may be required for special projects.
• Travel up to 10%.
Minimum Requirements:
• Possess multi-tasking skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure while maintaining a customer service attitude.
• Experience in troubleshooting hardware, software, and network connectivity issues.
• Understanding of technical support practices such as ticket documentation, service level agreements, statistics, and escalation processes.
• Self-motivated with attention to detail.
• Ability to organize workload, set priorities, and meet deadlines.
• Effective communication and interpersonal skills.
• Ability to maintain confidentiality of information.
• Flexibility to work rotating on-call schedules and backfill for peers when needed.
• Willing to work overtime mornings, afternoons and weekends.
Preferred Qualifications:
• On-prem ADAC/ADUC administration knowledge.
• Knowledge of Azure Entra ID, MEM, MIM, and Exchange Admin.
• Experience with OKTA support and administration.
• Proficiency in Microsoft O365 support.
• Familiarity with Service Now and JIRA ticketing systems.
• SAP support and administration knowledge.
• Citrix cloud support and administration expertise.
• Support for Windows and Mac operating systems.
• Knowledge of iOS and Android.
• Cisco ISE support and administration skills.
• Mobile Iron MDM knowledge.
• Understanding of Windows registry and environment variables.
• Experience with Oracle ODBC data source troubleshooting and DSN entry.
Additional Knowledge, Skills, and Abilities:
• Multi-tasking skills.
• Strong communication skills.
• Ability to work under pressure.
• Attention to detail.
• Decision-making capabilities.
• Time management skills.
• Ability to identify process improvements.
• Self-motivation.
• Conflict resolution skills.
• Ability to redirect problems to appropriate resources.
• Leadership qualities.
• Adaptability.
Support Analyst
Information technology/support technician job in Houston, TX
Support Analyst
Compensation: $25 - $30 /hour, depending on experience
Inceed has partnered with a great company to help find a skilled Support Analyst to join their team!
Join a dynamic environment where you'll oversee escalations from the help desk, acting as a pivotal infrastructure support expert. This opportunity arises as the company seeks to backfill a crucial role, ensuring seamless support for their technical operations. Dive into a role that offers growth and a chance to make a significant impact.
Key Responsibilities & Duties:
Manage escalations from the help desk efficiently
Provide support for VM and physical machines
Handle DNS entries and Active Directory tasks
Set up and configure Fortinet systems
Conduct Level 1 networking tasks
Troubleshoot and maintain Kubernetes deployments
Ensure smooth operation of V Center
Collaborate with team members for problem-solving
Required Qualifications & Experience:
Minimum 1-year experience with V Center
Proficient in storage solutions: Pure, Vast, or Net App
Basic knowledge of Kubernetes troubleshooting
Fundamental understanding of Linux systems
Nice to Have Skills & Experience:
Experience with advanced networking solutions
Familiarity with DevOps practices
Exposure to advanced Linux configurations
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
Other Information:
100% onsite position with a focus on team collaboration
Two-round interview process for a swift hiring decision
Immediate start date for the right candidate
If you are interested in learning more about the Support Analyst opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
#IND
IT Support Specialist (Bilingual)
Information technology/support technician job in Houston, TX
About Us
We are a fast-growing software development company serving the restaurant, hospitality, and small business retail industries. Our platform provides Point of Sale (POS) and business solutions tailored to our merchants. We are looking for L1 IT Support Specialists to deliver front-line POS support and help ensure exceptional customer experiences.
Why This Role Matters
As the first point of contact for technical issues, you play a critical role in keeping businesses operational. Your work directly impacts merchant uptime, support satisfaction, and the overall reliability of our POS ecosystem.
A Day in the Life
Answer inbound support calls and resolve issues in real time.
Troubleshoot POS terminals, printers, kitchen devices, tablets, scanners, and peripherals.
Diagnose network issues (IP conflicts, offline devices, router/switch connectivity).
Review basic logs or SQL-based data points for troubleshooting.
Document tickets clearly and completely.
Collaborate with Support Specialists on escalated or complex cases.
If you're someone who enjoys problem-solving, learning new systems, and helping customers succeed, this role is a strong fit.
Position Overview
The L1 IT Support Specialist provides technical troubleshooting for restaurant and retail POS systems. This role works closely with other Support Specialists to resolve incidents quickly and effectively.
Responsibilities
Technical Support & Troubleshooting
Provide front-line POS support for restaurants, retail, and small business clients.
Diagnose and troubleshoot hardware/software issues, including POS terminals, printers, scanners, tablets, and peripherals.
Identify and resolve networking/broadband issues (LAN/WAN, device connectivity, IP configuration).
Perform basic SQL-related checks and assist with database incident troubleshooting.
Conduct technical research and collaborate with partners or internal teams for escalated resolution.
Documentation & Collaboration
Maintain and update troubleshooting documentation, SOPs, and FAQs.
Log accurate, detailed ticket notes for all interactions.
Report recurring issues and contribute to long-term process improvements.
Work with Support Specialists to ensure timely resolution of all cases.
What Success Looks Like (First 90 Days)
Responds quickly and professionally to all incoming support requests.
Resolves the majority of L1-level issues independently.
Demonstrates accurate troubleshooting and proper escalation judgment.
Maintains clean, complete, and consistent ticket documentation.
Receives positive merchant feedback regarding communication and clarity.
Qualification & Requirement
Technical Skills
1+ years of IT experience; POS experience in the restaurant industry is a strong plus.
Experience with Linux, Windows, and Android operating systems.
Understanding of Active Directory environments.
Basic knowledge of SQL Server/database environments.
Knowledge of computer networking (IP addressing, routing basics, switches, DHCP).
Experience with POS systems or payment hardware is preferred.
Professional Skills
Customer service, help desk, or remote support experience preferred.
Strong analytical and problem-solving abilities.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Excellent verbal and written communication skills.
Restaurant industry experience is a plus.
Additional
Bilingual is a plus (English + Spanish, Chinese, or Vietnamese).
Must be organized, detail-oriented, and capable of working in a fast-paced environment.
Why Join Us?
Opportunity to grow within a rapidly expanding tech company.
Work directly with real-world restaurant and retail operations.
Supportive, collaborative team environment.
Direct impact on customer operations and system reliability.
Tier 1 Support Technician
Information technology/support technician job in Houston, TX
Job Title: Tier 1 IT Support Technician
Schedule: Monday-Friday, 8:00 AM - 5:00 PM CST
6 months contract before converting to fulltime.
Full time Target Salary: $55,000-65,000
Overview
We're looking for a resourceful and detail-focused Tier 1 IT Support Technician to join our client's technology team. Our client is in Oil & Gas.
Primary Duties
Monitor, prioritize, and resolve incoming technical support requests.
Create accounts for new team members and deprovision access for departing users.
Maintain user records, groups, and organizational structure within directory services.
Prepare, image, and distribute new hardware; set up workstations, monitors, and docking stations.
Use PowerShell or similar scripting tools-as well as modern AI utilities-to streamline workflows and automate recurring tasks.
Support senior IT staff with more advanced projects when workload permits.
Take on additional responsibilities as automation efficiencies increase.
Qualifications
Solid understanding of core IT support concepts and troubleshooting techniques.
Experience managing user accounts within directory or identity management systems.
Familiarity with cloud-based identity and productivity platforms such as Azure, Entra, and Microsoft 365.
Knowledge of PowerShell or other scripting languages (a plus).
Willingness to learn and adopt automation and AI-driven tools.
Strong organizational habits and attention to detail.
Effective communication skills and comfort collaborating across different time zones.
Please apply with an up-to-date resume
Customer Support and Electronics Technician
Information technology/support technician job in Spring, TX
Technical Support Specialist I
Spring, TX | Full-Time | In-Office | Some Travel
Sneed Coding Solutions, Inc. is growing, and we're looking for a hands-on, energetic Technical Support Specialist I to help customers keep their thermal inkjet (TIJ) printers running smoothly on production lines across the U.S. If you enjoy solving problems, talking with people, and working with your hands, this is an opportunity to build a technical career - and we will train you.
What You'll Do
Help customers by phone, email, chat, and video with TIJ printer setup and troubleshooting
Perform bench testing and light repairs in our Spring, TX facility
Support occasional onsite installations and operator training
Learn packaging equipment support over time (we train you)
Document customer cases and provide clear resolutions
What You Bring
Mechanical or technical aptitude (you like to figure out how things work)
Great communication and patience with customers
Basic computer skills and willingness to learn
Positive attitude and team-player mindset
Valid driver's license (some travel required)
Why You'll Love It Here
We invest in your growth
Clear path to Level 2 and Field Technician roles
Monday-Friday, 8am-5pm schedule
Supportive, friendly team environment
Compensation & Benefits
$45,000-$55,000 base salary
Paid holidays, PTO, benefits, and travel reimbursement
Desktop Engineer
Information technology/support technician job in Houston, TX
Our client is a global technology-driven organization recognized for its cutting-edge platforms and commitment to operational excellence. They are currently seeking an IT Engineer to join their dynamic team. This role is primarily focused on providing first-line support to both internal and external users, ensuring every interaction delivers an exceptional experience.
This company is known for hiring top talent and fostering long-term career growth. The environment emphasizes collaboration, innovation, and professional development, with many internal promotion opportunities.
Position Summary
Responsible for identifying, diagnosing, and resolving technical issues, while managing and monitoring incident response, change management, and recovery procedures.
Collaborate closely with global and local teams, other infrastructure groups, and IT business partners to maintain seamless operations.
Manage relationships with external vendors and coordinate technical support when needed.
Deploy, manage, and document a wide range of systems, applications, and devices, using ServiceNow (or similar) for reporting and ticket tracking.
Maintain flexibility to adjust work hours as needed and adapt quickly to evolving business priorities.
Minimum Experience
Bachelor's degree in Computer Science or related field preferred (or equivalent experience).
Hands-on experience in technical support, vendor coordination, or field technician roles.
Strong understanding of systems, network, and infrastructure operations.
Experience troubleshooting issues related to network, storage, and databases.
Familiarity with scripting and automation (Bash, Python, Shell).
Excellent communication, analytical, and problem-solving skills with meticulous documentation habits.
Ability to work independently and collaboratively in a fast-paced environment.
Must be able to pass standard background checks.
MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.
Quorum Software Support Analyst
Information technology/support technician job in Houston, TX
Houston, TX
Hybrid Schedule
About the Role
We are seeking a Software Support Analyst (Contract-to-Hire) to join our IT Business Applications team. This role will focus on supporting key energy applications and related modules, ensuring smooth operations and assisting with new projects across the business.
You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support.
Key Responsibilities
Provide day-to-day support for core energy applications and related modules
Troubleshoot and resolve user issues efficiently
Partner with IT and business stakeholders to support new initiatives
Assist in streamlining processes and improving user experience
Contribute to overall application stability and performance
Qualifications
Experience supporting energy software applications and related modules
Strong background in application support and IT business systems
Excellent problem-solving and communication skills
Ability to work in a hybrid environment and collaborate across teams
IT Consulting & Staffing Sales
Information technology/support technician job in Houston, TX
Do you have a passion for driving growth, fostering strategic partnerships, and connecting businesses with exceptional talent? If so, why haven't you joined iSphere yet?
We're currently seeking a Business Development Professional who is ready to jump into the fray and help us build relationships with organizations across industries, exhibiting how the right technologies and IT talent can reshape how they do business for the better.
If you don't know iSphere, here's our story in a nutshell. For over 24 years, we've offer a wide variety of IT staffing and consulting solutions, driving innovation for businesses and tech professionals alike. We're a crew of supercharged problem-solvers, armed with leading-edge technology and a passion for delivering exceptional results. Plus, we bring a personal touch to everything we do, whether it's finding talent, building careers, or driving innovation.
What's in it for you? Take a look at our compensation package and benefits:
· Uncapped earning potential, including a competitive base salary + commission
· Medical coverage
· 401K and profit sharing
· 20 days of PTO per year
· Cell phone reimbursement
· Expense and travel reimbursement
What do we expect from you?
Required Experience and Skills:
· Experience in selling IT solutions, professional services, or staff augmentation as an account manager or recruiter
· Excellent cold calling skills
· Experience working with large enterprise or government accounts
· Proven track record of meeting and exceeding sales goals
· Competitive mindset with a persistent nature
· Strong organizational, interpersonal, and communication skills
· Ability to work efficiently and effectively in a fast-paced environment and remain calm under pressure
· Bachelor's Degree
Job Description:
· Conduct extensive market research to identify prospective clients and maintain a target client list
· Leverage your existing network and prospect new clients to identify client needs and propose suitable technology and staffing solutions
· Generate sales leads, set client meetings, and establish relationships to close viable business opportunities
· Conduct cold calling and prospecting to identify opportunities for information technology staffing and solutions
· Manage client relationships, recognize key client issues, and ensure consistent client satisfaction through regular follow-ups
· Attend networking events, sporting events, dinners, and more to build and nurture client relationships
· Manage end-to-end staffing services from job sourcing to fulfillment
· Drive the submittal process by presenting well-suited candidates to clients for interviews, job offers, and placements
· Serve as a key point-of-contact for clients, prepping, debriefing, and coaching clients throughout the interview process
· Negotiate client contracts
Goals:
· Meet at least 5 clients in person weekly
· Generate and maintain $4-5 million in annual revenue
· Maintain a minimum of 5 billing customers
A Note about Our Work Environment:
Although we have an office in North Houston, the team is 90% off-site, either from their home offices or on-site with clients for sales meetings. As a result, we will only be considering candidates who reside in major Texas metro areas. You may also be asked to come into the office 1-2 times weekly for group meetings or as needed/required.
Working in a virtual environment presents unique challenges, but it also provides those with the traits described above a great deal of flexibility and the opportunity to largely create their own schedule. Simply put, those who produce tangible results, displaying purposeful activity and generating revenue, will receive freedom and leeway in how they do their jobs.
Apply today to embark on a rewarding career journey with iSphere!
Technical Support Engineer-Houston
Information technology/support technician job in Houston, TX
Responsibilities
Responsible for product technical support for customers in the North America region including remote assistance and on-site support.
Answer various technical questions raised by customers during equipment installation, configuration, debugging and operation.
Track and solve problems that occur during product use, and collaborate with the R&D or quality team at the headquarters to ensure problem closure.
Assist the sales and project teams in providing pre-sales technical support, introducing solutions and conducting technical exchanges with customers.
Provide regular product training and technical guidance to customers.
Write technical documents, case summaries and problem analysis reports.
Assist in the implementation of projects in this region, including the implementation of technical solutions and delivery support.
Participate in technical upgrade testing and provide feedback on product localization adaptation suggestions as needed.
Qualifications
Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred.
Proficient in English, with fluent written and oral communication skills (advantage if you can read and write chinese)
Familiar with Linux systems, basic network knowledge, remote debugging tools and other technologies.
Excellent customer communication skills and problem analysis abilities, with strong stress resistance and service awareness.
Able to adapt to long-term overseas business trips. Able to be away from home for extended period.
职位描述
负责北美区域客户的产品技术支持,包括远程协助和现场支持
解答客户在设备安装,配置,调试,运行过程中的各类技术问题
跟踪并解决产品使用中出现的问题,与总部研发或质量团队协作推动问题闭环
协助销售及项目团队开展售前技术支持,方案介绍及客户技术交流
为客户提供定期的产品培训和技术指导
撰写技术文档,案例总结及问题分析报告
协助完成本区域的项目实施工作,包括技术方案落地和交付支持
根据需要参与技术升级测试与产品本地化适配建议的反馈
任职要求:
本科及以上学历,计算机,电子,通信,车辆工程等相关专业优先
熟练掌握英语,具备流利的英语书面和口语表达能力 (中文读写能力是优势)
熟悉Linux系统,网络基础知识,远程调试工具等技术
优秀的客户沟通能力与问题分析能力,具备较强的抗压能力和服务意识
能适应长期海外出差
Support Specialist [L2] - Solumina
Information technology/support technician job in Houston, TX
At Tech Mahindra (
Tech Mahindra | Connected World, Connected Experiences
), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest.
Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.
The pay range for this role is $110,000- $120,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
Role Overview:
The Solumina L2 Support Specialist will focus on operational support and system sustainment activities for existing Solumina implementations. This role ensures system stability, manages upgrades, and resolves operational issues to maintain high availability and performance. Unlike implementation-focused roles, this position emphasizes post-deployment support, configuration management, and continuous improvement.
Required Qualifications:
Configuration Management: Maintain and update system configurations in alignment with business requirements and compliance standards.
SQL/Data Management: Perform data analysis, troubleshoot database issues, and support integrations between Solumina and other enterprise systems.
System Adoption & Operations Support: Address user issues, provide guidance for system usage, and ensure smooth day-to-day operations.
Version & Release Management: Plan, coordinate, and execute upgrades, patches, and release deployments with minimal disruption.
Incident & Problem Resolution: Investigate and resolve L2-level incidents, escalating to L3 or vendor support when necessary.
Performance Monitoring: Track system health, identify bottlenecks, and implement corrective actions.
Documentation & Knowledge Base: Maintain detailed documentation for configurations, processes, and troubleshooting guides.
Collaboration: Work closely with internal teams and vendors (including iBase-t) for escalations and enhancements.
Role Pre-Requisites:
Bachelor's degree in Computer Science, Information Systems, or related field.
5-7 years of experience in application support or L2 roles for enterprise systems (MES, ERP, PLM preferred).
Strong knowledge of SQL, data analysis, and system integrations.
Familiarity with version control, release management, and configuration tools.
Excellent troubleshooting and problem-solving skills.
Ability to work under pressure and manage multiple priorities.
Strong communication and documentation skills.
Preferred Experience:
Exposure to Solumina or similar MES platforms.
Understanding of ITIL processes for incident, problem, and change management.
Experience with scripting or automation for system maintenance.
Knowledge of manufacturing or aerospace industry processes is a plus.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at
ADA_******************************
.
Electroneurodiagnostic-EEG- Technology Specialist
Information technology/support technician job in Houston, TX
We are searching for a Electroneurodiagnostic Technologist Specialist - someone who works well in a fast-paced setting. In this high level senior position in the neurodiagnostic unit, you will perform one or more; EEGs/Long term video monitoring; Evoked Potentials or Polysomnography; procedures according to facility policy and procedures. You will maintain patient safety during clinically significant events, and other related duties, provide findings, results, and a descriptive analysis according to facility policy and procedures. You also perform procedures appropriate to their competence and credentials held under general technical supervision. You'll take call on a rotating basis, performing stat neurodiagnostic testing after hours and on weekends.
Think you've got what it takes?
Job Duties & Responsibilities
• Demonstrate a mastery of technical and procedural requirements to consistently produce high quality neurologic testing records; and be able to adapt all procedures to clinical circumstances.
• Maintain the patient's safety through communication
• Provide training, coaching, and mentoring to other technology personnel in proper neurodiagnostic procedures
• Assist other technology personnel in preparation for registry or certification credentials
• Document patient information in patient's electronic medical record according to hospital and departmental guidelines
• Inform manager or designee of all patient/personal injury or unsafe situations, anticipated problems and unusual situations;
• Complete appropriate related documentation according to departmental and hospital guidelines
• Work with departmental staff and other health care professionals by volunteering regularly to help others when time allows
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Skills & Requirements
• H.S. Diploma or GED Required
• REEGT Required Along With One Of The Following Licenses Or Certs:
o CLTM - Cert Exam Long Term Monitoring
o CNIM - Cert Neurophy Intropa Monitor
o RPSGT - Reg Polysomnographic Technology
o RRT CERT - Cert-Reg Respiratory Therapist
o X REPT - Evoked Potentials
• 3 Years Of Experience In Electroneurodiagnostic Technology Inclusive Of Clinical Rotations Required
ABOUT US
Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.
Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston; and Texas Children's Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children's Health Plan, the nation's first HMO focused on children; Texas Children's Pediatrics, the largest pediatric primary care network in the country; Texas Children's Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Intern/Co-op - Information Technology (Summer 2026)
Information technology/support technician job in Galveston, TX
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line.
Responsibilities:
A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions.
MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions:
Business Systems Analysis Intern:
Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties.
Cloud Engineering Intern:
Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions.
Cybersecurity Intern:
Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks.
Infrastructure Engineering & Operations Intern:
Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements.
Software Development Intern:
Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment.
Qualifications:
* Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines
* Strong academic performance
* Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future.
* Concurrent enrollment in a degree seeking program throughout duration of experience
* Military experience a plus
* Min - $24.95 per hour/Max - $31.19 per hour
* We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA
Learn more about Marathon Petroleum's benefits at *********************
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Findlay, Ohio
Additional locations:
Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas
Job Requisition ID:
00018342
Location Address:
539 S Main St
Education:
Employee Group:
Full time
Employee Subgroup:
Intern
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here.
If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at ***************************************. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ***************************** hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
Auto-ApplyIT - Data & Analytics
Information technology/support technician job in Houston, TX
IT - Data & Analytics Internship (The Woodlands, Texas)
Huntsman is now searching for a IT - Data & Analytics Intern located at our global headquarters in The Woodlands, TX. This internship is for Summer 2026.
Our summer intern program is tailored to individuals who are currently enrolled full-time students at an accredited four-year college or university. The internship runs from May to August - dependent on the school calendar. The goal of the Huntsman Intern Program is to provide a structured program that will equip interns with the skills and experience to help prepare for a successful career.
As an IT - Data & Analytics Intern, you will:
Support the team in providing, timely, accurate, and insightful reporting as well as maintaining hardware, software, and other systems
Assist with troubleshooting issues and perform analysis to understand user needs and requirements
Organize and maintain IT resources, such as databases, networks, and servers
Assist in the development and improvement of software applications and systems
Excellent computer skills; especially proficient in Excel and PowerPoint are required to assist with day-to-day business functions
Knowledge of building dashboards in Power BI is a plus and will be utilized for reporting and analysis
Work cross-functionally with other functional team members on pricing excellence and profit improvement projects
What are we looking for in the ideal Candidate?
A full-time college student at the Sophomore, Junior, Senior or Master level by the end of Spring 2026
Must be currently enrolled at an accredited university seeking a bachelor's or master's degree
Must have a 3.0 or higher GPA
Must be Authorized to work in the U.S. without sponsorship
Independent self-starter with high level of confidence and energy
Strong analytical and conceptual thinking skills
Additional Locations:
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information technology/support technician job in Houston, TX
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Compliance Administrator
Information technology/support technician job in Houston, TX
Brief Description:
The Compliance Administrator will be responsible for Coordination and supporting the processes, methods, practices and controls required to plan, manage, and execute IT supported tools and applications. This is a business facing role that manages the portfolio of projects identified to optimize business processes through technology solutions.
This position will report to the Senior IT Compliance Manager.
Detailed Description:
Assist the Sr. IT Compliance Manager in the governance of IT, including the Executive IT Steering Committee to ensure prioritization and funding of technology and automation strategies that align to and support the Company's business strategies.
Assist in developing and monitoring the IT operational and capital project budgets, help identify changes in the business environment that affect budgets and recommend corrective actions.
Review, monitor, and audit IT projects and change management standards and processes, encompassing common system development lifecycle methods.
Facilitate communication between IT and business units, including but not limited to business analysis, coordination and development of project business cases, charters resource allocations, project inter-dependence, project QA, and project status reporting.
Maintain and regularly update the portfolio of IT projects and initiatives.
Review and coordinate ITs compliance requirements, including the facilitation of IT's annual risk assessment, SOX/ITGC controls, policies, standards and procedures, and related documentation.
Serve as a liaison with Internal/External Audit teams, IT, and business units to manage annual SOX compliance and similar processes.
Promote a diverse and inclusive work environment where employees of all backgrounds feel included, and their contributions are valued.
Perform other duties as necessary.
Job Requirements
Excellent interpersonal and communication skills with the ability to develop and sustain effective working relationships with employees at all levels within the Company.
Strong written/verbal communication, presentation, and interpersonal skills with the ability to establish effective rapport with all levels of employees and provide professional customer services.
Ability to clearly communicate business and technology direction to various levels of management and stakeholders.
Demonstrate experience supporting management activities through all levels of the Company.
Strong organizational, coordination, and basic program/project support skills, including planning, tracking, and follow-through, with the ability to rapidly assess risk and escalate or help resolve issues.
Ability to work in a time sensitive, high visibility role while maintaining a calm and professional demeanor when faced with adversity.
Demonstrated ability to work independently with minimal supervision, while also collaborating effectively in a team environment.
Must be available to travel as needed (within and outside of Houston area).
Minimum Qualifications:
Bachelor's degree in computer science, Management Information Systems, Engineering, or other relevant field; or 5+ years of equivalent experience.
3+ years of experience in a technical role with understanding of project management and system lifecycle development.
3+ years of experience managing SOX compliance efforts and implementing change management processes.
2+ years of experience managing contractors and/or managed service providers.
Preferred Qualifications:
PMP certification.
Experience establishing an IT Project Management Organization (PMO).
Experience with ITIL and/or PMBOK methods and processes.
Oil and gas or energy services industry experience.
Prior experience supporting global companies.
Additional Details:
Work is primarily in a climate controlled / office environment with minimal safety / health hazard potential. The employee is regularly required to sit, stand, or walk with occasional lifting (overhead, waist level) from floor, bending and frequent near vision use for reading and use of computer, telephone, and other office equipment.
Auto-ApplyLead IT Network Administrator
Information technology/support technician job in Houston, TX
THE ROLE
The Lead IT Network Administrator will help us modernize, standardize, maintain, and continuously improve the technology ecosystem of our growing, geographically distributed network of offices. This role will be responsible for supporting our growing team and for the execution and continuous refinement of our strategic information technology and cybersecurity plans. Role responsibilities include infrastructure support and maintenance, end-user support, product deployment, product integration, as well as selection and oversight of outsourced service providers. This position requires strong project execution skills, excellent cybersecurity acumen, and vast experience with traditional and cloud technologies common to enterprise environments. To succeed in this role, candidates must possess extensive experience with on-prem and cloud technologies from Microsoft, virtualization products, disaster recovery solutions, and network architecture.
SKILLS REQUIRED
MANAGEMENT - Leadership & Organization:
Excellent verbal and written communication skills.
Exceptional ability to organize and manage complex multi-phase projects.
Exceptional ability to multitask, prioritize, and manage time and resources effectively.
TECHNOLOGIES - Experience Required:
Enterprise Firewall, Wireless and Network Switching products.
Enterprise Backup, Replication and Disaster Recovery products.
Microsoft Exchange Online, Defender for Office 365.
Microsoft Active Directory and Group Policy.
Microsoft Hyper-V or VMware Virtualization.
Cloud Management.
Cisco Meraki Wired & Wireless Networking products.
Microsoft Defender for Endpoint or similar EDR products.
VPN and other enterprise Remote Access solutions.
Microsoft Azure AD, Azure AD Domain Services.
Microsoft Endpoint Manager, Intune and Windows Autopilot.
PRIMARY ROLE RESPONSIBILITIES:
Manage and continuously improve our hybrid-cloud Microsoft infrastructure.
Document systems and processes, track and document ongoing changes.
Support geographically distributed offices and employees.
Execute infrastructure improvement and migration projects.
Respond to infrastructure outages.
Assist with response to security incidents and alerts.
Purchase equipment and services.
Evaluate and validate new services, software and equipment.
Monitor systems for optimum performance and availability.
Stay up to date with current technologies and technical developments.
ADDITIONAL RESPONSIBILITIES
Ensure timely system and software patching.
Ensure data storage, transfer, and handling procedures comply with regulatory requirements.
Ensure all critical systems are monitored for optimum performance and availability.
Help curate a company security awareness training and phishing simulation program (KnowBe4).
Help enforce device security policies for servers, workstations, laptops and mobile devices (Microsoft Group Policy, Intune).
Help define and maintain device enrollment and onboarding procedures (Microsoft Endpoint Manager and Windows Autopilot).
Help define and maintain secure user access and SSO policies and procedures (Azure AD).
Help develop and enforce policies and procedures to protect data and IT assets.
Help make continuous improvements to company security posture and infrastructure resilience.
Help maintain and test internal incident response and business continuity plans.
The above list of activities is not all inclusive but a general representation of the requirements of an RMS Inc. Lead IT Network Administrator. This list is subject to change based on the needs of the company.
REQUIRED EXPERIENCE & QUALIFICATIONS
5+ years of Microsoft server, client and cloud administration experience, preferably in an enterprise environment.
Extensive experience managing geographically distributed environments with Azure and On-Prem Active Directory, Microsoft Group Policy, Microsoft Endpoint Manager, and Microsoft Intune.
Extensive experience deploying and managing enterprise backup, disaster recovery, and business continuity products.
Extensive experience deploying and managing enterprise network infrastructures and network security policies.
Must have at least one of the following exams and certifications:
Microsoft 365 Identity and Services (Exam MS-100)
Microsoft 365 Mobility and Security (Exam MS-101)
Microsoft Certified: Identity and Access Administrator Associate (Exam SC-300)
Microsoft Certified: Security, Compliance, and Identity Fundamentals (Exam SC-900)
Microsoft 365 Certified: Fundamentals (Exam MS-900)
Microsoft Certified: Azure Administrator Associate (Exam AZ-104)
Applicants without Microsoft Azure Active Directory or Microsoft Endpoint Manager certifications will not be considered.
REQUIRED EDUCATION
Bachelor's degree or higher, preferably in Computer Science or a related subject.
Microsoft 365 Enterprise Administrator Expert certification (or equivalent experience).
Other applicable industry standard certifications (preferred).
ADDITIONAL REQUIREMENTS
Ability to travel when necessary.
This position will be based full-time at our Northchase office.
This is a full-time position, with a minimum expectation of 40 hours per week. Additional hours, including evenings or weekends, may be required based on project needs.
Ability and willingness to lift objects weighing up to 30 lbs., 50 ls with assistance.
While performing the duties of this position the employee will be required to stand, sit, bend and walk for significant portions of the shift
This position can be required to participate in the company random or customer specific drug and alcohol screening and background check.
Able to understand, read, write, and speak English.
Authorized to work in the United States.
RMS Inc. may have government contracts that impose specific requirements on employees working on those projects. If an employee does not meet these requirements, they may be reassigned to a different location or be ineligible to work on certain assignments.
Work Environment:
While performing the duties of this position, the employee may work/enter a shop with exposure to moving mechanical parts. While the work area may be described as generally clean, safe, and "not loud", there will be machining operations that generate moderate noise.
WHAT WE OFFER
Competitive Pay
Paid Time Off
Medical / Dental / Vision
401k
Employee Incentive Programs
Employee Reimbursement Programs
Come Join Rotating Machinery Services Inc. and watch your Career go TURBO! Visit ************************* to learn more about who we are and what we do.
ABOUT RMS
Rotating Machinery Services (RMS Inc.) was established in 1998 with the vision to reinvent the concept of an aftermarket turbomachinery business. The goal was to provide turbomachinery operators with unparalleled service based on established relationships, solid engineering, and technical expertise-all backed by responsiveness in competitive prices and lead times. RMS' commitment to quality penetrates every aspect of the organization and in the guiding force for all decision making. With an equal blend of cutting-edge technology, engineering experience, and the work of skilled crafts people, RMS continuously delivers the best possible results to customers. RMS is a nimble organization with a collaborative culture of individuals who come to work every day with a desire to improve upon their craft and further the rotating machinery industry.
RMS Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyQuorum Software Support Analyst
Information technology/support technician job in Houston, TX
Houston, TX
Hybrid - Onsite Monday-Wednesday.
Contract to Hire
About the Role
We are seeking a Software Support Analyst to join our IT Business Applications team. This role will focus on supporting key business applications, ensuring smooth operations and assisting with new projects across the business.
You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support.
Key Responsibilities
Provide day-to-day support for business applications
Troubleshoot and resolve user issues efficiently
Partner with IT and business stakeholders to support new initiatives
Assist in streamlining processes and improving user experience
Contribute to overall application stability and performance
Qualifications
Experience supporting business software and related applications
Strong background in application support and IT business systems
Excellent problem-solving and communication skills
Ability to work in a hybrid environment and collaborate across teams
IT Analyst ERP
Information technology/support technician job in Houston, TX
IT Analyst ERP
Compensation: $120,000 - $140,000 annually, depending on experience
Inceed has partnered with a great company to help find a skilled IT Analyst ERP to join their team!
Are you ready to make a significant impact in the energy sector? This is your chance to join a dynamic team where your expertise in Quorum applications will drive innovation and operational excellence. This role was created to enhance the efficiency and accuracy of the company's revenue and land systems. As an IT Analyst ERP, you'll be the go-to expert, bridging the gap between technology and business needs. Join now and be part of a team that values continuous improvement and proactive problem-solving.
Key Responsibilities & Duties:
Support Quorum ERP business users across various departments
Troubleshoot and resolve operational issues in Quorum
Develop technical relationships to explain concepts in business terms
Participate in change management for Quorum ERP applications
Monitor and create automated jobs and data transformations in Quorum
Translate business requirements into technology solutions
Prepare updates and document Quorum ERP processes
Required Qualifications & Experience:
3+ years of IT support for Quorum applications
Bachelor's Degree in Computer Science or related field
Proficiency in user security configuration and administration in Quorum
Hands-on experience with SQL, Spotfire, and Power BI
Solid understanding of oil & gas upstream business processes
Nice to Have Skills & Experience:
5 years of progressive IT experience with Quorum applications
Experience with Spotfire is a plus
Perks & Benefits:
This opportunity includes a comprehensive and competitive benefits package-details will be shared during later stages of the hiring process.
If you are interested in learning more about the IT Analyst ERP opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
#INDHOU
Lead IT Network Administrator
Information technology/support technician job in Houston, TX
Job Description
THE ROLE
The Lead IT Network Administrator will help us modernize, standardize, maintain, and continuously improve the technology ecosystem of our growing, geographically distributed network of offices. This role will be responsible for supporting our growing team and for the execution and continuous refinement of our strategic information technology and cybersecurity plans. Role responsibilities include infrastructure support and maintenance, end-user support, product deployment, product integration, as well as selection and oversight of outsourced service providers. This position requires strong project execution skills, excellent cybersecurity acumen, and vast experience with traditional and cloud technologies common to enterprise environments. To succeed in this role, candidates must possess extensive experience with on-prem and cloud technologies from Microsoft, virtualization products, disaster recovery solutions, and network architecture.
SKILLS REQUIRED
MANAGEMENT - Leadership & Organization:
Excellent verbal and written communication skills.
Exceptional ability to organize and manage complex multi-phase projects.
Exceptional ability to multitask, prioritize, and manage time and resources effectively.
TECHNOLOGIES - Experience Required:
Enterprise Firewall, Wireless and Network Switching products.
Enterprise Backup, Replication and Disaster Recovery products.
Microsoft Exchange Online, Defender for Office 365.
Microsoft Active Directory and Group Policy.
Microsoft Hyper-V or VMware Virtualization.
Cloud Management.
Cisco Meraki Wired & Wireless Networking products.
Microsoft Defender for Endpoint or similar EDR products.
VPN and other enterprise Remote Access solutions.
Microsoft Azure AD, Azure AD Domain Services.
Microsoft Endpoint Manager, Intune and Windows Autopilot.
PRIMARY ROLE RESPONSIBILITIES:
Manage and continuously improve our hybrid-cloud Microsoft infrastructure.
Document systems and processes, track and document ongoing changes.
Support geographically distributed offices and employees.
Execute infrastructure improvement and migration projects.
Respond to infrastructure outages.
Assist with response to security incidents and alerts.
Purchase equipment and services.
Evaluate and validate new services, software and equipment.
Monitor systems for optimum performance and availability.
Stay up to date with current technologies and technical developments.
ADDITIONAL RESPONSIBILITIES
Ensure timely system and software patching.
Ensure data storage, transfer, and handling procedures comply with regulatory requirements.
Ensure all critical systems are monitored for optimum performance and availability.
Help curate a company security awareness training and phishing simulation program (KnowBe4).
Help enforce device security policies for servers, workstations, laptops and mobile devices (Microsoft Group Policy, Intune).
Help define and maintain device enrollment and onboarding procedures (Microsoft Endpoint Manager and Windows Autopilot).
Help define and maintain secure user access and SSO policies and procedures (Azure AD).
Help develop and enforce policies and procedures to protect data and IT assets.
Help make continuous improvements to company security posture and infrastructure resilience.
Help maintain and test internal incident response and business continuity plans.
The above list of activities is not all inclusive but a general representation of the requirements of an RMS Inc. Lead IT Network Administrator. This list is subject to change based on the needs of the company.
REQUIRED EXPERIENCE & QUALIFICATIONS
5+ years of Microsoft server, client and cloud administration experience, preferably in an enterprise environment.
Extensive experience managing geographically distributed environments with Azure and On-Prem Active Directory, Microsoft Group Policy, Microsoft Endpoint Manager, and Microsoft Intune.
Extensive experience deploying and managing enterprise backup, disaster recovery, and business continuity products.
Extensive experience deploying and managing enterprise network infrastructures and network security policies.
Must have at least one of the following exams and certifications:
Microsoft 365 Identity and Services (Exam MS-100)
Microsoft 365 Mobility and Security (Exam MS-101)
Microsoft Certified: Identity and Access Administrator Associate (Exam SC-300)
Microsoft Certified: Security, Compliance, and Identity Fundamentals (Exam SC-900)
Microsoft 365 Certified: Fundamentals (Exam MS-900)
Microsoft Certified: Azure Administrator Associate (Exam AZ-104)
Applicants without Microsoft Azure Active Directory or Microsoft Endpoint Manager certifications will not be considered.
REQUIRED EDUCATION
Bachelor's degree or higher, preferably in Computer Science or a related subject.
Microsoft 365 Enterprise Administrator Expert certification (or equivalent experience).
Other applicable industry standard certifications (preferred).
ADDITIONAL REQUIREMENTS
Ability to travel when necessary.
This position will be based full-time at our Northchase office.
This is a full-time position, with a minimum expectation of 40 hours per week. Additional hours, including evenings or weekends, may be required based on project needs.
Ability and willingness to lift objects weighing up to 30 lbs., 50 ls with assistance.
While performing the duties of this position the employee will be required to stand, sit, bend and walk for significant portions of the shift
This position can be required to participate in the company random or customer specific drug and alcohol screening and background check.
Able to understand, read, write, and speak English.
Authorized to work in the United States.
RMS Inc. may have government contracts that impose specific requirements on employees working on those projects. If an employee does not meet these requirements, they may be reassigned to a different location or be ineligible to work on certain assignments.
Work Environment:
While performing the duties of this position, the employee may work/enter a shop with exposure to moving mechanical parts. While the work area may be described as generally clean, safe, and "not loud", there will be machining operations that generate moderate noise.
WHAT WE OFFER
Competitive Pay
Paid Time Off
Medical / Dental / Vision
401k
Employee Incentive Programs
Employee Reimbursement Programs
Come Join Rotating Machinery Services Inc. and watch your Career go TURBO! Visit ************************* to learn more about who we are and what we do.
ABOUT RMS
Rotating Machinery Services (RMS Inc.) was established in 1998 with the vision to reinvent the concept of an aftermarket turbomachinery business. The goal was to provide turbomachinery operators with unparalleled service based on established relationships, solid engineering, and technical expertise-all backed by responsiveness in competitive prices and lead times. RMS' commitment to quality penetrates every aspect of the organization and in the guiding force for all decision making. With an equal blend of cutting-edge technology, engineering experience, and the work of skilled crafts people, RMS continuously delivers the best possible results to customers. RMS is a nimble organization with a collaborative culture of individuals who come to work every day with a desire to improve upon their craft and further the rotating machinery industry.
RMS Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.