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Information technology/support technician jobs in Columbia, TN - 74 jobs

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  • IT Field Support Technician

    Cellular Sales 4.5company rating

    Information technology/support technician job in Spring Hill, TN

    Summary/Objective Works under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support. Essential Functions Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person. Assist with identifying problems and providing potential resolutions. Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels. Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation. Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards. Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution. Regularly communicates with team and leadership of potential trends, significant problems and individual market requests. Maintains up to date knowledge of company software, hardware and approved documented procedures. Schedules preventative maintenance on company owned vehicle. Escalate and schedules vendor services as necessary. Installation and troubleshooting of WAN/LAN, Cat 6e cabling. Manage and track inventory stockroom(s) for designated territory according to team standards. Responsible for expense records and reports for company provided procurement card. Competencies Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job is in a store/retail environment. Physical Demands Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours. Travel 30-60% Required Education and Experience HS diploma Minimum 3 years verifiable technology support Preferred Education and Experience Two or four year degree Industry certifications a plus Understanding of ITIL Additional Eligibility Qualifications (Knowledge, Skills, Abilities) Ability to deal with stress and changing priorities. Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize. Excellent interpersonal skills with the ability to work both independently and as part of a team. Strong troubleshooting skills Must possess a valid US driver's license with a clean driving history for the past 3 years. AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. $23-$31 an hour #2024MG
    $23-31 hourly Auto-Apply 19d ago
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  • Computer Repair Technician

    Alorica 4.1company rating

    Information technology/support technician job in La Vergne, TN

    Computer Repair Technician** **Terms: Full-time** **Pay: Base Pay ranges from $19/hr-$19.50/hr with incentives totaling up to $240 a month** **Supporting: Computer Repair** **About Us** We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. **Here's What the Job Really Looks Like** + Regular work performed in a climate-controlled, warehouse environment + Ongoing usage of computer systems **How You'll Make an Impact ** As part of team Alorica, you'll support our warehouse operations and will be trained on multiple parts of the warehouse floor, ranging from scanning in shipments, picking/packing, assessing returns/damaged products, and diagnostic checks. **What'll Set You Up for Success ** **Requirements:** + High School Diploma or GED + Able to perform assigned duties with minimal supervision + Basic Math skills + Excellent written and verbal communication skills + Strong attention to detail + Independent worker with excellent organization skills + Reliable and dependable + Regular and on-time attendance is required **Physical Demands** + Must be able to lift 30-50 pounds, without assistance repetitively + Ability to make repetitive movements including but not limited to bending or squatting + Must be able to stand and walk for long periods of time unassisted **For Internal Candidates:** + Must not be on any corrective action or performance plans + Must have held your current position for 6+ months + Must have relevant industry/program experience **Location Note:** We are only considering candidates and hiring for this position in the La Vergne, Tennessee area. **Why Alorica?** Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. **TIDE** is our connection group built around real conversations, shared experiences, and genuine belonging. **MLBA (Making Lives Better at Alorica)** is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. **What We Offer: ** + Bonus incentives up to $240 a month + Health, dental, and vision coverage with HSA options + Paid time off + Flexible pay options: daily or weekly pay + 401(k) retirement plan + Leadership development programs that really grow your career + Open access courses through Alorica Academy + Paid training and tuition reimbursement + Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more + Employee assistance program for personal and professional support + Additional voluntary benefits to meet your individual needs **Our Values** **Bold** - We challenge conventions and take smart risks **Relentless** - We deliver results, no matter what it takes **Connected** - We work as One Alorica because we're stronger together **True** - We show up as our authentic selves, every single day **Ready to Join Us?** If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. **Apply Today!** **Equal Opportunity Employer - Veterans/Disabled ** _DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification._ \#AloricaJobs #LaVergneTN #Tennessee #JobSearch #Warehouse
    $26k-31k yearly est. 21d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Murfreesboro, TN

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $29k-39k yearly est. 5d ago
  • Inside Tech Support

    Protech Medical

    Information technology/support technician job in Columbia, TN

    Job title Inside Tech Support Reports to General Manager Supervises None Expectation of Work Hours/classification Full-time Hourly Non-exempt General Expectations Regular, dependable, and predictable on-site attendance Comply with all applicable company policies, procedures, and patient protocols. Comply with all current government regulations and professional standards respecting patient care. Develop and maintain working knowledge of current Speech Therapy products, and other services offered by the organization and all applicable insurance guidelines for coverage and reimbursement. Duties and responsibilities Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs. Maintains communication equipment by troubleshooting, reporting, and tracking problems. Maintains and improves quality results by following standards, recommending improved policies and procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. Installing and configuring computer hardware operating systems and applications Troubleshooting system and network problems and diagnosing and solving hardware or software faults Assist with implementation of quality improvement program to meet company and accreditation standards. Ability to receive equipment that is returned per accreditation standards and tag equipment appropriately at time of receiving while using universal precautions. Ability to greet all customers with a cheerful outlook when come into a facility and make sure you address all their needs prior to leaving. All other duties as assigned. Qualifications Experience & Qualifications include: High School Education required. Ability to work independently. Outstanding Communication and presentation skills - both written and oral Excellent analytical, reasoning, and critical thinking skills Courteous Customer Service (internally and externally) System Proficiency (Microsoft Office 365, Sharepoint, Azure, 10-key skills, AAC Software, and other needed software applications) Excellent computer skills Operating Systems including Windows 10, Apple iOS Linux, and Mac OS. Network management experience including using systems such as Cisco. Must love helping People (both internally and externally) Elevated level of attention to detail Positive influence on all employees Able to manage multiple priorities and close the loop when interrupted. Able to demonstrate a high degree of passion and energy whilst maintaining a positive outlook. Physical requirements While performing the duties of this position, the employee may be required to stand for extended periods of time and must talk and hear. Occasional stooping, bending, twisting, and crouching may be required. The employee sits, walks, kneels, and reaches with hands and arms. May be required to lift and/or move up to 50 lbs. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. This description is a summary of the functions of this position. Other duties may be assigned as needed. RM Speech LLC reserves the right to review and adjust this job description as business needs dictate.
    $30k-50k yearly est. 1d ago
  • IT Intern | Summer 2026

    Tractor Supply 4.2company rating

    Information technology/support technician job in Brentwood, TN

    Tractor Supply Company is currently hiring for our 2026 Information Technology (IT) Summer Internship Program at our Store Support Center located in Brentwood, TN! The SSC IT internship is designed for students interested in pursuing a career in information technology by providing them with hands-on experience in a specific area of our IT operations. In just 11 weeks, you will work within one focus area - such as technical support, software development, data analysis, infrastructure management, or cybersecurity - to make meaningful contributions that support our strategic technology initiatives. This internship offers the chance to gain valuable skills in your specific function while experiencing our organization's culture and learning how our technology teams drive innovation and efficiency at the nation's largest rural lifestyle retailer. What you can expect from us when you intern with Tractor Supply Company: * Competitive hourly rate of pay * Mentorship and guidance from experienced HR professionals * Networking and developmental opportunities to grow as a young professional * Exposure to a leading retail brand and HR operations * Relocation is available to eligible candidates * Potential for future career opportunities within Tractor Supply Co Essential Duties and Responsibilities (Min 5%) This listing provides all our IT Internship openings: * Technical Support: Provide technical support to end-users, troubleshoot hardware and software issues, and assist with resolving IT-related problems. * Software Development: Collaborate with IT professionals on software development projects, including coding, testing, and debugging. * Data Analysis: Assist in data analysis and reporting, utilizing tools and software to extract insights and trends. * Infrastructure Management: Gain exposure to network infrastructure and server administration tasks, including maintenance and monitoring. * Cybersecurity Awareness: Participate in cybersecurity awareness initiatives, helping to identify and mitigate potential security risks. * Documentation: Document IT processes, procedures, and configurations to ensure transparency and knowledge sharing. * Collaboration: Work closely with cross-functional teams to support various IT projects and initiatives. * Learning and Development: Actively seek opportunities for skill development and knowledge enhancement within the IT field. Required Qualifications * Currently pursuing a bachelor's or master's degree program in information technology, computer science, or a related field * Basic knowledge of hardware, software, and IT concepts * Excellent problem-solving and communication skills * Ability to work independently and as part of a team * Eagerness to learn and adapt to new technologies and tools Preferred knowledge, skills or abilities * Customer-orientation and desire to support a retail organization Working Conditions * Hybrid / Flexible working conditions Physical Requirements * Sitting * Standing (not walking) * Walking * Lifting up to 10 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
    $35k-43k yearly est. 60d+ ago
  • Consider It Done Specialist (Guest Experience)

    Southall

    Information technology/support technician job in Franklin, TN

    Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. At Southall, our Southall Consider it Done (CID) Specialists are a critical part of our Operations team. The ideal candidate will be self-motivated and consistent with an appetite for growth and a desire to learn. Responsibilities: Answering phones promptly, and directing incoming calls of prospective guests, in-house guests, vendors, team members, third parties and travel agents. Responsible for providing quick, personalized and proactive service that exceeds guest expectations. Understanding what action to take when an emergency call is required; monitoring automated systems including fire alarms, telephone equipment, etc.; full awareness of health, safety, fire, and bomb-threat procedures. This role acts as a go-to problem solver handling requests, resolving issues and coordinating with internal departments to ensure guests enjoy a seamless stay. Communicating with guests via chat, email, or phone, providing our guests with a 5-star experience and utilizing hotel systems to initiate service requests and ensure prompt follow-up. Booking Reservations for guests that will include accommodations, dining, transportation, spa and activities while maintaining the Southall standards. Monitor and review reservations prior to service to ensure proper flow of service utilizing reservation management system. Maintain and clearly communicate appropriate, site-specific knowledge regarding all resort dining outlets, spa, activities, events and room accommodations as part of the selling process. Daily tasks include, but are not limited to: Ensuring guest profiles and reservation details are complete. Charging deposits, cancelling reservations, entering amenities as needed. Identifying VIP guests and maintaining confidentiality for each guest. Communicate guest needs to housekeeping, maintenance, front desk, In Room dining and other departments. Follow up to confirm guest satisfaction after requests or incidents. Provide recommendations, directions and assistance with hotel services and local attractions. Track and document request to ensure timely completion. Answer In room Dining calls and take orders with accuracy, attention to detail and warm hospitality. Confirm dietary restrictions, special requests and delivery times to ensure accuracy. Input orders in the POS system and communicate with kitchen and service teams. Ensure room service standards and timing guidelines are followed. Maintain knowledge of hotel policies, features and emergency procedures Complete a thorough two-week training program and participate in monthly training sessions; being receptive to positive & constructive feedback designed to encourage growth and success. Meet or exceed monthly team and individual goals. Act as the point-of-contact for each guest, handling questions and concerns in a manner which promotes positive outcomes. Be aware of any promotional rates / packages. Skills and Experience: 1+ years of customer service or sales experience in a luxury hotel or resort environment preferred. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Ability to listen, speak and write English to ascertain and respond to client needs. Must be able to work evenings, weekends and holidays . Education & Requirements: High School degree or equivalent Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
    $60k-84k yearly est. 19d ago
  • Helpdesk Support Level II

    K2 Staffing

    Information technology/support technician job in Brentwood, TN

    Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) Monitor and manage Microsoft Windows 7/8/10 Operating Systems. Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a PLUS! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $53k-85k yearly est. 60d+ ago
  • Helpdesk Support Level II

    K2 Staffing, LLC

    Information technology/support technician job in Brentwood, TN

    Job DescriptionSummary Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) Monitor and manage Microsoft Windows 7/8/10 Operating Systems. Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a PLUS! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $53k-85k yearly est. 8d ago
  • Inside Tech Support

    Medical Necessities 4.0company rating

    Information technology/support technician job in Spring Hill, TN

    Job title Inside Tech Support Reports to General Manager Supervises None Expectation of Work Hours/classification Full-time Hourly Non-exempt General Expectations * Regular, dependable, and predictable on-site attendance * Comply with all applicable company policies, procedures, and patient protocols. Comply with all current government regulations and professional standards respecting patient care. * Develop and maintain working knowledge of current Speech Therapy products, and other services offered by the organization and all applicable insurance guidelines for coverage and reimbursement. Duties and responsibilities * Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs. * Maintains communication equipment by troubleshooting, reporting, and tracking problems. * Maintains and improves quality results by following standards, recommending improved policies and procedures. * Updates job knowledge by studying new product descriptions; participating in educational opportunities. * Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. * Installing and configuring computer hardware operating systems and applications * Troubleshooting system and network problems and diagnosing and solving hardware or software faults * Assist with implementation of quality improvement program to meet company and accreditation standards. * Ability to receive equipment that is returned per accreditation standards and tag equipment appropriately at time of receiving while using universal precautions. * Ability to greet all customers with a cheerful outlook when come into a facility and make sure you address all their needs prior to leaving. * All other duties as assigned.
    $30k-38k yearly est. 9d ago
  • IT System Administrator

    Nixon Power Services 3.2company rating

    Information technology/support technician job in Brentwood, TN

    With over 110 years of success, Nixon Power Services is the world's largest distributor of Rehlko Power generators (formerly Kohler Power). We operate in an environment where flexibility and a willingness to take on new responsibilities keep things interesting! We value team members who are passionate, down to earth and have a “can do” attitude, and enjoy providing premium services to customers. Are you a problem-solver who thrives on making technology work smarter, faster, and more efficiently? We're looking for an experienced IT Systems Administrator to join our growing technology team and play a key role in shaping how we support our people, systems, and operations across a wide geographic footprint. In this role, you'll be the go-to expert for keeping our systems running smoothly - from servers and networks to cloud platforms and mobile devices. You'll collaborate closely with the IT Director and other team members to design and implement innovative solutions, troubleshoot complex issues, and continually improve our technical environment. If you're passionate about technology, thrive on solving complex challenges, and want to be part of a forward-thinking organization - we'd love to meet you! What you'll be doing: Manage and monitor all IT operations, ensuring reliability and performance across systems and devices. Oversee our Microsoft 365 and Azure environments, including Teams, SharePoint, Intune, Exchange, Entra, and virtual machines. Maintain and support PC, server, and network infrastructure. Provide responsive, customer-focused technical support to team members company-wide. Support telecom systems, hardware, and software requests. Handle user setup, access control, and account management. Respond to system outages and implement long-term solutions. Evaluate and recommend new technologies to improve company efficiency. What we're looking for: Associate's degree or higher in CS, Information Technology or related field required. Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent Hyper-V/Windows Server certification preferred. 5+ years managing Wintel-based server-class hardware. 8+ years working with Wintel clients and Microsoft Office applications. Experience with M365, Azure Cloud Services, Intune MDM, DNS, and Hosted Phone Systems. Familiarity with AI tools like Microsoft Copilot a plus. Strong organizational and troubleshooting skills, with the ability to adapt quickly in a fast-paced environment. Excellent communication skills - both written and verbal. A collaborative, service-oriented mindset. Perform physical activities such as standing, walking, sitting, climbing, balancing, and kneeling as required. What's in it for you? Competitive compensation package Full Benefits: Medical, Vision, Dental, and more! Paid Time Off 401(k) matching Opportunity to get in with an industry leading organization Team-oriented culture
    $64k-86k yearly est. Auto-Apply 60d+ ago
  • Production/Installation Specialist

    Fastsigns 4.1company rating

    Information technology/support technician job in Franklin, TN

    Production/Installation Specialists work in a dynamic, creative and fast-paced environment to create and assemble sign and graphic products for many different business applications. Creative work is performed within the FASTSIGNS Center sign production area that is fully equipped with top-of-the-line sign-making equipment. Position requirements include cutting printed graphics using a variety of wall cutters, saws, and Exacto blades, as well as applying the product to substrates. The Production Specialist will also be required to work in the field performing installations to vehicles, building interiors and exteriors using a ladder or mechanical lift system. Careful attention to detail utilizing work orders that outline specifics for each custom order is paramount. The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply! Hourly rate is negotiable based on experience. Monthly Bonus based on completed jobs. Paid Holidays, Vacation. Monday through Friday schedule. 8:30 - 5:00. No weekends. Compensation: $15.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $15-20 hourly Auto-Apply 60d+ ago
  • Desktop Support Technician

    Axiom Software Solutions Limited 3.8company rating

    Information technology/support technician job in Dickson, TN

    Role: Desktop Support Technician Contract As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including Audio Visual, Network, and Servers. Job Description • As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: • Manage the reporting of SLAs, Adherence of SLA and contract • Manage shift and shift planning including on call roster • Manage Resource productivity • Enable the team with training and development • Ensure security compliance • Ensure sufficient inventory level is managed across locations • Ensure all service request and incidents are resolved before agreed service levels • Plan and execute any move request or project work • Lead the team by providing technical and process assistance to below activities • Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. • Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes and health checks • Perform onsite updates, Configuration changes, or Software installations. • Provide onsite technical assistance to end users by visiting their desk location • Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent • Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. • Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) • Perform end-user support related security and controls and compliance related tasks such as • Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs • Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. • Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support • Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. • Provide On-call support if required outside business hours on a rotational basis Desired Qualifications: • Experience with various desktop systems, operating systems, and diverse technical environments. • Excellent customer service orientation and verbal communication skills. • Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. • Ability to install software for and troubleshoot a wide range of applications. • Analytical thinking and problem-solving ability. • CompTIA A+ certification or equivalent certification • Flexible for travelling to remote sites or cluster • Should be able to lift weight up to 30lbs at waist level
    $34k-43k yearly est. Auto-Apply 60d+ ago
  • Assistive Technology Professional

    National Seating & Mobility 4.5company rating

    Information technology/support technician job in Franklin, TN

    An assistive technology professional (ATP) is a special service leader who analyzes the technology needs of people with disabilities and helps them select and use adaptive devices. ATPs facilitate the evaluation of the client's needs to appropriate rehabilitation products including manual and power wheelchairs, custom seating, and other adaptive equipment as directed by the client's therapist and/or physician. ATPs work in conjunction with the client, therapist, and physician to ensure that: the chosen product adequately meets the client's medical needs, medical justification is present before products are provided, and that insurance benefits and coverage are clearly expressed to clients prior to provision of the desired product. These products include, but are not limited to: wheelchairs, scooters, seating and positioning products, ambulatory aids, gait trainers, standers, hygiene, transferring, and various other assistive devices. Company Description: At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client's needs. Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disabiltiy, and tuition reimbursement. We are looking to grow our enthusiastic and engaged team at NSM. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives. Duties and Responsibilities / Essential Functions: 1. Develops new referral sources and clients through professional presentation to potential referral sources and medical personnel. Utilizes all appropriate, ethical, and legal avenues to create and maintain business. Completes proper evaluations to ensure appropriate recommendations for equipment that will best serve the client's specific need. 2. Ensures evaluations are completed and orders are entered in a timely manner and that all necessary client intake information is documented and forwarded to the correct branch administration. Responsible for assisting with the procurement of letters of medical necessity and/or appropriate medical documentation. 3. Assists in the timely completion of work orders which may involve, but is not limited to, research of components, calculation, and extension of equipment prices, responding to requests for additional information and preparation of quotes for clients, referral sources and insurance companies. Provides follow-up on work orders to ensure timely receipt and delivery. 4. Responsible for ensuring proper and timely delivery of equipment to the client. 5. Ensures necessary fitting adjustments and equipment modifications occur to guarantee the best possible product for the client. Ensures proper client education occurs regarding equipment use, safety, and financial considerations. 6. Ensure that proper client education occurs throughout the process and proper documentation and signatures are obtained. 7. Coordinates with the Technician and branch, as necessary to prepare equipment for delivery, schedule deliveries, and perform repairs and modifications. Follows up, as necessary, to ensure client satisfaction. 8. Maintains knowledge of products, services, techniques, and clinical skills necessary to complete responsibilities. 9. Maintains knowledge and adheres to NSM's policies and procedures including Infection Control and Equipment Management policies. 10. Provides support with quarterly physical inventory count as needed. 11. Must maintain regular and predictable attendance. 12. Continuing education credits may be required. 13. Assists patients in determining the appropriate complex equipment by conducting a comprehensive evaluation. 14. Establishes relationships with physicians and other health care providers to increase positive exposure to increase sales for National Seating & Mobility. Maintains relationship with Referral Sources. 15. Acts as a liaison between the company, the patient, and healthcare agencies. 16. Travels throughout assigned territory to call on regular and prospective customers. 17. Displays or demonstrates products using samples or brochures. 18. Support the Estimated date of delivery to patients. Required Education, Experience & Competencies: • ATP Certification from RESNA, or active pursuance of an ATP Certification • Previous durable medical equipment/medical device experience is preferred • Preferably with 1-3 years of experience in complex rehab Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee must be able to lift up to at least 75 pounds.
    $60k-77k yearly est. 60d+ ago
  • Assistive Technology Professional (ATP)

    Reliable Medical 4.3company rating

    Information technology/support technician job in Smyrna, TN

    Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family. Job Summary As an Assistive Technology Professional (ATP) at Reliable Medical, you will play a pivotal role in enhancing the quality of life for individuals with disabilities or medical conditions by evaluating, recommending, and customizing assistive technologies. Your expertise will directly contribute to enabling our clients to achieve greater independence and improved daily functioning. You will collaborate with interdisciplinary teams and leverage your technical and clinical knowledge to provide tailored solutions that meet our clients' unique needs. Essential Functions Assessment and Evaluation: Conduct comprehensive assessments of clients' functional abilities, limitations, and assistive technology needs. Collaborate with clients, their families, and healthcare professionals to gather relevant information and understand specific requirements. Utilize standardized assessment tools and clinical observations to identify suitable assistive technology solutions. Recommendation and Customization: Based on assessments, recommend appropriate assistive technology devices and solutions that align with clients' goals and capabilities. Customize and adapt existing technologies to ensure a precise fit and optimal functionality for each individual. Stay up-to-date with the latest advancements in assistive technology and integrate them into your recommendations. Technical Expertise: Possess a deep understanding of a wide range of assistive technologies, including mobility devices, communication aids, environmental control systems, adaptive computer software, and more. Configure, calibrate, and troubleshoot assistive technology devices to ensure seamless operation. Provide technical training to clients, caregivers, and healthcare professionals on the proper use and maintenance of assistive technology solutions. Documentation and Reporting: Maintain accurate and detailed records of client assessments, recommendations, and customization processes. Prepare comprehensive reports outlining assessment findings, recommended solutions, and rationale for each case. Collaborate with administrative teams to ensure timely documentation and billing procedures. Collaboration and Communication: Work closely with multidisciplinary teams, including occupational therapists, physical therapists, speech-language pathologists, and physicians, to create holistic care plans. Communicate effectively with clients, their families, and caregivers to explain the benefits and functionalities of recommended assistive technologies. Continuing Education and Training: Stay current with industry trends, advancements, and best practices in assistive technology through ongoing professional development. Attend conferences, workshops, and training sessions to expand your knowledge and skills. Minimum Requirements Certification as an Assistive Technology Professional (ATP) by the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) is a requirement. Proven experience in assessing, recommending, and customizing assistive technology solutions for individuals with disabilities or medical conditions. Strong technical aptitude and familiarity with a wide range of assistive technology devices and software. Excellent communication skills, both written and verbal, to interact with clients, families, and interdisciplinary teams. Problem-solving mindset with the ability to adapt solutions to meet individual needs. Empathy, patience, and a client-centered approach to deliver exceptional care. Our Commitment To You Comprehensive Health Coverage Unlimited Paid Time Off Professional Development Opportunities Retirement Savings Plan Wellness Programs Inclusive and Diverse Workplace Volunteer Opportunities Employee Recognition Programs Service Awards Parental and Childbirth Leave Join our team at Reliable Medical and make a meaningful impact on the lives of individuals who rely on assistive technology to enhance their independence and well-being. Apply your expertise to provide innovative solutions that transform lives and contribute to a more inclusive society. Apply today, and join a team that sincerely values your skills and dedication! All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
    $71k-97k yearly est. 60d+ ago
  • Information Technology Network Administrator

    Duck River Electric Membership Corporation 3.9company rating

    Information technology/support technician job in Shelbyville, TN

    Full-time Description DREMC is seeking a ROW Assistant Manager. BE A PART OF POWERING SOUTHERN MIDDLE TENNESSEE! Duck River Electric Membership Corporation (DREMC) is a member-owned electric cooperative, serving an area of approximately 2,500 square miles across 17 counties in southern middle Tennessee. Our amazing team at DREMC distributes safe and reliable electricity at the lowest possible cost, promotes and facilitates economic development, and enhances the quality of life over 85,000 members across 6,500 miles of line. REPORTS TO: IT Director POSITION PURPOSE: The IT Network Administrator is responsible for providing expert technical support for the Cooperative's networking solutions. This role involves installing, modifying, and maintaining both network hardware and software to ensure seamless business operations. JOB DIMENSIONS: Internal Responsibility - Works collaboratively with all DREMC departments to support the Cooperative's networking needs and promote business continuity. External Responsibility - Communicates and collaborates with external IT vendors regarding the maintenance and repair of DREMC's LAN and WAN networks. PRINCIPAL ACCOUNTABILITIES: Plan, design, implement, and maintain WAN/LAN network infrastructure. Ensure network availability, reliability, scalability, and security. Provide expert support and troubleshooting for Layer 2 (L2) and Layer 3 (L3) switches, routers, and next-generation firewalls; use analysis tools to improve performance. Maintain accurate and current technical documentation. Apply necessary patches to networking systems and software. Demonstrate familiarity with virtualization platforms such as VMware. Contribute to cybersecurity initiatives. Resolve IT support requests promptly, minimizing disruption. Possess knowledge of the NIST Cybersecurity Framework and Center for Internet Security Benchmarks. Implement and uphold data security, risk management, disaster recovery, and business continuity protocols. Evaluate new technology solutions in alignment with organizational objectives. Communicate effectively to minimize business interruptions. Special projects as assigned. Emergency response coverage as needed. MINIMUM REQUIREMENTS: Education/Experience: Bachelor's degree from an accredited college or university in computer science, information technology (IT), management information systems (MIS), or a related field and 5 years of experience. Experience (in lieu of degree): 13 years of experience. Certification/License, etc. -Industry certifications such as Cisco (CCNA, CCNP), ISC2 (CISSP), or equivalent are preferred. Must possess or be able to obtain a valid Tennessee Driver's License. Must be eligible and remain insured as a driver by the Cooperative's group liability policy for the automotive fleet. Knowledge/Skills/Abilities - Knowledge of current trends and developments in the information technology field. Extensive background in maintaining and troubleshooting TCP/IP networks. Extensive experience with network documentation. Knowledge of computer platforms, local area networks (LAN), web, cloud, and mobile-based systems. Ability to occasionally lift and carry 25-50 pounds. Ability to sit for long periods of time. Ability to stand, walk, sit, bend, stoop, squat, push and/or pull. Possess effective oral and written communication skills. Ability to prioritize, delegate and meet deadlines. Physical Requirements: Frequently required to sit for extended periods while working on a computer or reviewing financial and systems data. Regular use of hands and fingers for typing, using a calculator, and handling documents or technical tools. Visual acuity required to read and interpret complex spreadsheets, reports, and system dashboards. Must be able to communicate clearly and effectively in person, over the phone, and in written communications. Occasionally required to stand, walk, bend, or lift up to 25 pounds (such as laptops, binders, or presentation materials). May require extended focus and concentration when analyzing detailed financial or systems data. Work Environment: Work is primarily performed in a quiet, professional office environment with standard climate control and lighting. The position requires frequent use of computers, financial software systems, ERP platforms, phones, and office equipment. Occasional meetings with internal departments may take place in person or virtually gather system requirements or present findings. Limited travel may be required for training, vendor meetings, or collaboration with other office locations. Work may involve periods of increased pressure during reporting cycles, audits, or system implementation phases. EEOC: 2 - PROFESSIONAL Supervisory: No Effective Date: August 2025 Pay Grade: 11 Exempt Residency Requirement: No Signature: This is intended to identify the essential functions of a position and should not be interpreted as all-inclusive. An employee may be required to perform other reasonably related business duties as assigned by immediate supervisor and/or management as needed. DREMC reserves the right to revise or change the as the need arises, or work schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.
    $67k-75k yearly est. 5d ago
  • Level 1 Technical Support Engineer

    Stringfellow Technology Group

    Information technology/support technician job in Brentwood, TN

    We are looking for top notch techs to expand our growing team in providing high-quality IT support to our Clients. As part of the Stringfellow Service Delivery Team, you will interact with our Clients daily, resolving issues that may include workstation support and setups, printers, mobile devices, password resets, Office 365 and other cloud applications. If you enjoy going the extra mile to resolve client issues 100% of the time, have an innovative and proactive mindset, and would enjoy the challenge of learning something new every day, then this opportunity is a perfect fit for you. In addition to performing daily support for our clients you will be able to participate in cloud application deployment projects and get hands on experience with the latest and greatest technologies. Responsibilities: Communicate and provide remote login support for clients via inbound/outbound calls, email, and help desk tickets. Consistent documentation of end-user contact info, interactions, time entries, associated activity, and root cause resolutions. Ensure timeliness of ticket submissions, escalations, required actions, and associated notifications. Maintain a professional attitude and provide superior client service in all circumstances Configuration and troubleshooting of desktops, laptops, and mobile devices. Ideally you will also have: Proven experience in the implementation and support of enterprise systems, applications, and related products Working experience supporting all current Microsoft Server Operating Systems (Windows, Windows Server) Working knowledge of Office 365 configuration and support Ability to configure, support & troubleshoot connection settings for Microsoft Outlook users in a cloud environment Ability to communicate ideas in both technical and user-friendly language Ability to prioritize and execute tasks in a high-pressure environment Requirements: 1-2 years of experience in a support role in the technology industry Exceptional communication skills Microsoft certifications are a plus ITIL and Networking certifications a plus Hybrid Work Environment - Brentwood/Nashville, TN Office Benefits: Competitive salary based on experience Company paid health insurance and disability insurance Paid vacation and sick leave Certification and Training Reimbursement Retirement plan with company match To learn more about Stringfellow Technology Group, check out the links below: ****************************
    $55k-79k yearly est. 2d ago
  • IT Technician / Network Administrator / Help Desk Technician

    Logical Pros

    Information technology/support technician job in Brentwood, TN

    Logical, LLC, a growing IT consulting company with Christian values, is seeking proactive IT Consultants/Network Administrators/Help Desk Technicians to join our dedicated team. Primary Duties and Responsibilities: • Installation, control, and maintenance of PCs, servers, and peripherals on/off-site. • Manage and monitor customer WANs and LANs. • Install new and maintain existing hardware and software. • Respond to inquiries and requests for assistance from our customers regarding computer systems, telephones, and other electronic devices. Identify problems, troubleshoot, and provide miscellaneous support. • Consult with customers and recommend computer hardware and software to enhance their operations. • Assist with setting up backup hardware and software. • Oversee regularly scheduled maintenance of various customer IT assets, including PCs, servers, and printers. • Company vehicle, computer, and phone provided during work hours. Job Requirements: Knowledge of Microsoft Office, including Outlook, Word, and Excel. Working knowledge of computer hardware, including PCs, servers (all modern versions), printers, routers, etc. Familiarity with Microsoft Exchange and Microsoft 365, Active Directory, some Microsoft SQL Server, FTP protocols, QuickBooks, and other common software programs. Report IT problems and issues to central dispatch for follow-up scheduling when necessary. Provide complete details of all service calls, whether on or off-site, including hours worked, recommended changes, upgrades, and replacements. Possess excellent verbal and written communication skills and communicate effectively with customers and employees. Must maintain a neat appearance, be organized, and be able to multitask. Proactive in finding and implementing support resolutions for all customers efficiently and professionally, while also being able to work independently when required. Must be a team player, assisting other employees with troubleshooting and resolutions when necessary. Must pass a drug screening and background security check before employment - no exceptions Benefits: Friendly and productive work environment Paid time off Paid holidays Company-provided computer, cell phone, and tools vehicle (during work hours) Health insurance options Dental insurance options Vision insurance options Life insurance 401K
    $48k-66k yearly est. Auto-Apply 60d+ ago
  • Consider It Done Specialist (Guest Experience)

    Southall

    Information technology/support technician job in Franklin, TN

    Job Description Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. At Southall, our Southall Consider it Done (CID) Specialists are a critical part of our Operations team. The ideal candidate will be self-motivated and consistent with an appetite for growth and a desire to learn. Responsibilities: Answering phones promptly, and directing incoming calls of prospective guests, in-house guests, vendors, team members, third parties and travel agents. Responsible for providing quick, personalized and proactive service that exceeds guest expectations. Understanding what action to take when an emergency call is required; monitoring automated systems including fire alarms, telephone equipment, etc.; full awareness of health, safety, fire, and bomb-threat procedures. This role acts as a go-to problem solver - handling requests, resolving issues and coordinating with internal departments to ensure guests enjoy a seamless stay. Communicating with guests via chat, email, or phone, providing our guests with a 5-star experience and utilizing hotel systems to initiate service requests and ensure prompt follow-up. Booking Reservations for guests that will include accommodations, dining, transportation, spa and activities while maintaining the Southall standards. Monitor and review reservations prior to service to ensure proper flow of service utilizing reservation management system. Maintain and clearly communicate appropriate, site-specific knowledge regarding all resort dining outlets, spa, activities, events and room accommodations as part of the selling process. Daily tasks include, but are not limited to: Ensuring guest profiles and reservation details are complete. Charging deposits, cancelling reservations, entering amenities as needed. Identifying VIP guests and maintaining confidentiality for each guest. Communicate guest needs to housekeeping, maintenance, front desk, In Room dining and other departments. Follow up to confirm guest satisfaction after requests or incidents. Provide recommendations, directions and assistance with hotel services and local attractions. Track and document request to ensure timely completion. Answer In room Dining calls and take orders with accuracy, attention to detail and warm hospitality. Confirm dietary restrictions, special requests and delivery times to ensure accuracy. Input orders in the POS system and communicate with kitchen and service teams. Ensure room service standards and timing guidelines are followed. Maintain knowledge of hotel policies, features and emergency procedures Complete a thorough two-week training program and participate in monthly training sessions; being receptive to positive & constructive feedback designed to encourage growth and success. Meet or exceed monthly team and individual goals. Act as the point-of-contact for each guest, handling questions and concerns in a manner which promotes positive outcomes. Be aware of any promotional rates / packages. Skills and Experience: 1+ years of customer service or sales experience in a luxury hotel or resort environment preferred. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Ability to listen, speak and write English to ascertain and respond to client needs. Must be able to work evenings, weekends and holidays . Education & Requirements: High School degree or equivalent Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
    $60k-84k yearly est. 15d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Murfreesboro, TN

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $48k-65k yearly est. 5d ago
  • Desktop Support Technician

    Axiom Software Solutions Limited 3.8company rating

    Information technology/support technician job in Dickson, TN

    Role: Desktop Support Technician Contract As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including Audio Visual, Network, and Servers. Job Description •As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: •Manage the reporting of SLAs, Adherence of SLA and contract •Manage shift and shift planning including on call roster •Manage Resource productivity •Enable the team with training and development •Ensure security compliance •Ensure sufficient inventory level is managed across locations •Ensure all service request and incidents are resolved before agreed service levels •Plan and execute any move request or project work •Lead the team by providing technical and process assistance to below activities •Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. •Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes and health checks •Perform onsite updates, Configuration changes, or Software installations. •Provide onsite technical assistance to end users by visiting their desk location •Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent •Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. •Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) •Perform end-user support related security and controls and compliance related tasks such as •Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs •Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. •Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support •Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. •Provide On-call support if required outside business hours on a rotational basis Desired Qualifications: •Experience with various desktop systems, operating systems, and diverse technical environments. •Excellent customer service orientation and verbal communication skills. •Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. •Ability to install software for and troubleshoot a wide range of applications. •Analytical thinking and problem-solving ability. •CompTIA A+ certification or equivalent certification •Flexible for travelling to remote sites or cluster •Should be able to lift weight up to 30lbs at waist level
    $34k-43k yearly est. 18d ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in Columbia, TN?

The average information technology/support technician in Columbia, TN earns between $25,000 and $59,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in Columbia, TN

$38,000
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