IT Field Technician
Information technology/support technician job in Novi, MI
Job title: IT Field Technician
Duration: 12+ months
Location: Novi, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital.
Note: Must live within a 30-minute commute to Novi, MI
Principal Duties and Responsibilities:
Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
The IT Technician performs semi-complex work within technical or paraprofessional area.
Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
Must have 2-3+ years of IT Field Support experience (Client/customer facing)
One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required.
Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms.
Preferred Skills & Experience:
Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred.
ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred
Education:
HS Diploma or equivalent.
Preferred education:
Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
IT Contract Specialist
Information technology/support technician job in Rochester, MI
Job Description - IT Contract Specialist
Contract Length: 5 months (with possible extension)
Schedule: Monday-Friday
Hours: 8:00 AM - 5:00 PM
Position Overview-
We are seeking an experienced IT Contract Specialist to support a healthcare system's contract mapping and negotiation process for 700-800 applications. This remote position requires local candidates who can attend occasional onsite meetings in Southeast Michigan.
Key Responsibilities -
Review, amend, and negotiate contracts related to IT applications used by Ascension Health
Map and manage contract data for 700-800 software and application vendors
Collaborate with legal, IT, and procurement teams to ensure accurate documentation and compliance
Interpret and apply medical and technical terminology within contracts
Track contract lifecycles, renewals, and updates as needed
Required Skills And Experience -
2-3 years of experience in contract review and negotiation
Proficiency in medical and technical acronyms/terminology
Strong attention to detail and organizational skills
Excellent communication and stakeholder management
Required Education -
Bachelor's degree in Business Administration, Information Systems or Supply Chain Management required.
Preferred Qualifications -
5+ years of contracts experience
Prior experience with IT contracts or healthcare technology vendors
Desk side Support
Information technology/support technician job in Detroit, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Desk side Support Representative Distributed Client Services
Location: DETROIT,MI-48243
Duration: 1 Year (with possible extension)
Client: IBM- AT&T
Job Description:
· End user trouble shooting skills
· Experience with working with tickets
· Proficient with windows 7
· Audio video support
· Good customer facing skills
· This job is 35-40 hours a week.
· Must have a valid driving license
Qualifications
share response
Additional Information
If you are interested, Please contact
Shubham
************
***************************
Easy ApplyComputer Field Tech Position- Flint MI
Information technology/support technician job in Flint, MI
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
IT User Support Technician (It)
Information technology/support technician job in Flint, MI
Starting Pay: $30.1808 Hourly ($62,776) Step A: $32.6096 Hourly ($67,828) Step B: $33.7048 Hourly ($70,106) Step C: $34.8409 Hourly ($72,469) Step D: $36.0125 Hourly ($74,906)
MINIMUM QUALIFICATIONS (Must meet at least one each of A and B):
A. At least one of the following:
Sixty (60) semester hours with at least twenty (20) semester hours in the field of computer science, information sciences or a related field -AND-three (3) years' current IT work experience supporting specific systems currently in use;
-OR-
Five (5) years current IT work experience supporting specific systems currently in use;
-AND-
B. Obtain Comptia A+ certification within 6 months of employment.
SPECIAL REQUIREMENTS:
Certifications and other job-related trainings will be required and will change from time to time as determined by the CIO.
Must be available to respond 24/7 to address systems issues on an as needed basis when required.
PHYSICAL REQUIREMENTS:
Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations.
JOB SUMMARY: Performs technical tasks that encompass the installation, administration, maintenance, documentation and optimization of technology devices and software for users and departments; ensures the physical security, integrity, and safety of all technology solutions; performs the installation, monitoring, maintenance, support and optimization of all hardware, software and communication links; works under the supervision of the Chief Information Officer or designated staff member.
ESSENTIAL JOB DUTIES AND FUNCTIONS:
• Answers Help Desk line and interfaces with County IT consumers.
• Receive, review, research and resolve all assigned incidents and service requests.
• Ensure all incident and service request documentation is created, updated and complete.
• Configures, documents, deploys and maintains end user computing devices and peripherals including the installation and support of department level application software.
• Supports security solutions and ensures security policy compliance for all supported systems.
• Responsible to create, document, test and maintain department specific installation packages and instructions for assigned department applications.
• Monitor the operation and performance of department specific equipment and applications including the investigation and resolution of issues.
• Ensure the thorough investigation and documentation of all issues that require escalation.
• Provide documentation and training for department personnel, customers, vendors, management, and others as necessary.
• Communicate consistently and effectively with supervision and ensure awareness of status, problems and issues.
• Attend training (computer based, seminars, conferences, trade shows, or other ongoing education) to improve skill levels and achieve certifications as required, to maintain currency with new and emerging technologies and trends in IT.
• Follow all County and department policies and procedures.
Please see the attached job description for more details.
Help Desk Support
Information technology/support technician job in Ann Arbor, MI
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Duration: 4 Months
• Provide exemplary client support and technical issue resolution via phone and email.
• Provide exemplary client support and technical issue resolution via email as needed
• Maintain strong knowledge on supported products
• Meet performance objectives in call quality, customer satisfaction surveys, and call handling
• Provide timely follow up on outstanding client issues
• Effectively communicate and interact with staff assigned to assist in resolving client issues
• Facilitate general web-based sessions to aid new customers in implementing CS software
• Assist with Customer Service queues and Service Reception as needed
• Strong call handling soft skills
• Strong software and hardware troubleshooting skills
• Ability to self manage and work as a contributing member of a team
• Ability to stay motivated in a fast paced, high pressure environment
• Strong research and problem solving skills
• Ability to quickly learn and master technical or complex information
Additional Job Requirements
• 1 Year of customer service experience required
• Associates or bachelor's degree a plus
• Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must.
Additional Information
To schedule an interview, please contact;
Rakhi Sharma
************
Customer Technical Support Specialist - Electrical Power Systems
Information technology/support technician job in Troy, MI
Trystar's team members are our most important asset, and this position plays a critical role in achieving our strategic objectives. As a Customer Technical Support Specialist, you will serve as the primary technical support interface between customers and Trystar. Supporting the Customer Experience and Sales teams, you will be responsible for receiving, evaluating, and responding to customer technical inquiries. For both the Customer Experience and Sales team, you will act as an escalation point to resolve customer technical inquiries for products that are currently in the field and determine when a field service technician is needed to be dispatched to resolve a customer issue. You will have the opportunity to support all product lines that Trystar offers and grow your knowledge as our product offerings expand. This is a fantastic opportunity for a talented and motivated individual who is eager to share their knowledge with others and take the next step in their career.
We are looking for people who believe in our guiding principles and values of:
Safety - We believe everyone should leave Trystar facilities in the same or better condition than when they arrived.
Integrity - We're honest, transparent, and committed to doing what's right.
Customer focus - We have relentless focus on our customers and their success.
Right with speed - We use good judgement, make thoughtful decisions quickly, and execute them with purpose and intensity.
Play for each other - We're a team. We show up for each other and we know that through teamwork we achieve greatness.
Champion change - We know adaptation and improvement are requirements to survive and to thrive.
Enjoy the journey - We create an environment where our team feels appreciated and has fun along the way.
In this role you will get to:
Receive and respond to calls, web submissions, and emails regarding technical questions on Trystar's products
Manage field services for commissioning, start-up, preventive maintenance, troubleshooting, and repair
Work directly with customers on replacement part identification, quoting and ordering
Work directly with customers to respond to service calls and determine best path to resolve customer issue
Coordinate with both direct and 3
rd
party technicians to schedule and coordinate execution of field service calls
Provide real-time support for customers, installers, and technicians in the field via phone or video calls
Intake, update and respond to customer inquiries via a case management system, such as SalesForce
Enter and manage Quotes, Sales Orders, RMA, and Service Tickets within the company ERP system, such as Epicor
Coordinate RMA activities
Gather technician test reports, checklists, and site feedback, used to close out service tickets and sales orders
Support the technical training of both direct and 3
rd
party technicians and internal customer facing team members
Develop FAQ's for technical inquiries
Maintain up to date technical data on all products and offerings
Collect and analyze customer request data to identify opportunities for continuous improvement
Occasionally support customers or technicians after hours or on weekends due to site access limitations
Job Requirements:
Basic Qualifications
5+ years of experience in related electrical product, back-up power, or power distribution industries
Experience working directly with customers in a technical support role
Basic electrical power systems working knowledge
Basic understanding of equipment start-up processes, Preventive Maintenance, and troubleshooting
Ability to use digital tools to capture and respond to customer requests
Ability to become familiar with the rectifier, power inverter, power conditioners and UPS product series
Self-starter mentality with strong technical, analytical, and problem-solving skills
Preferred Qualifications
Highly motivated, passionate, with exceptional written and verbal communications skills
Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment
High comfort level establishing and growing relationships with customers, partners and internally
Continuous improvement mindset
Auto-ApplyIn person interview for a IT Tech Support in Augusta MI (Security+ certification must)
Information technology/support technician job in Augusta, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Skill
Experience with Polycom and Tandberg video and audio conferencing equipment
Candidates must have active Security+ certification
Candidates must have ability to work autonomously - independent of direct supervision
Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers.
Qualifications
Skill
Experience with Polycom and Tandberg video and audio conferencing equipment
Candidates must have active Security+ certification
Candidates must have ability to work autonomously - independent of direct supervision
Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers.
Additional Information
Thanks and Regards,
Karan Sharma
510-254-3300 ext. 150
Technical Support Specialist
Information technology/support technician job in Troy, MI
Are you a seasoned IT professional looking for a career change? Are you looking for an innovative organization that fosters teamwork and supports your professional and personal development?
We are currently looking for a professional and experienced full-time Technical Support Specialist to join our team. This position helps identify opportunities and deploy technical solutions that enable improvements to our clients' business operations.
Perks
• Competitive salary based on qualifications
• Bonuses
• Commissions
• Mileage reimbursement
• Paid time off
• Certification education reimbursement
• Room for advancement in the company
• 401k with company match
• Health Insurance with company contribution
• Life insurance
• Long term disability
Responsibilities
• Respond to help desk tickets
• Participate in planning and implementing projects
• Assist with new customer onboarding process
• Utilize help desk ticketing and workflows
• Complete all assigned projects, reports, and documentation
The ideal candidate will possess the following:
• Industry certifications related to networking and security from Microsoft and Cisco
• Expertise in security best practices
• Three years' experience working for a managed IT services company
• An in depth understanding of common operating systems and business applications
• Bachelor's degree in Information Technology or related field preferred
• Experience with ConnectWise solutions preferred
About Our Company
Hyperion Managed Services is a Managed IT Services Provider for small to mid-sized organizations located in Michigan. We provide Managed IT Services, Support and Consulting where we act as the IT department for our clients and assist larger organizations with IT projects. To learn more about our company visit our website at: *******************
Auto-ApplyIT Support Analyst - Corporate
Information technology/support technician job in Southfield, MI
Job Description
IT Support Analyst
Under the supervision of the Sr. Director - Operational Support, Innovation & Rehab and/or Manager - PACE IT Services, the IT Support Analyst is responsible for technical and hardware support of PACE Southeast Michigan (PACE SEMI) staff and facilities. This includes but is not limited to hardware procurement and assignment/inventory, upgrades, equipment set-up, detection and resolution of technical problems, and training of users for basic tasks and functions. Will require ongoing communication and collaboration with Henry Ford Health System (HFHS) IT technical support team and related areas for issues of system integration, email and ID assignment, and other client management functions related to system being hosted on their servers. Collaborates with other team members including EMR Administrator, IT Application Specialist, training specialists, human resources, and other key leaders.
SPECIFIC DUTIES AND FUNCTIONS
1. Act as liaison between PACE and HFHS IT, attending required meetings at each for seamless integration of operation functions to include:
a. Account/email set-up
b. Hardware ordering/procurement
c. HFHS IT system updates/changes
2. Explore and provide solutions to customer IT problems, performing diagnostic tests and troubleshooting where needed. This includes phone, virtual, email, and on-site support.
3. Develop and implement downtime procedures where needed, providing education to key staff for processes to be followed.
4. Order, install, and track IT assets assigned to PACE locations and users; provide hardware maintenance and updates when needed to ensure efficient operations.
5. Make recommendations for hardware and software updates/upgrades as appropriate in a proactive manner.
6. Use helpdesk/IT ticketing system to track and complete all requests and provide reports as requested to ensure resolution of issues, trending of problems, and other data as needed.
7. Recommend, install, and maintain related peripherals including but not limited to docking stations, printers, external storage devices, and diagnostic tools.
8. Maintain applications/websites for clients.
9. Communicate with users/customers in a manner that ensures understanding and problem resolution.
10. Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
1. Ability to collaborate with other IT team members both within company and affiliated health systems.
2. Ability to function with limited supervision, prioritizing multiple demands and achieving deadlines.
3. Able to teach staff of different levels basic computer skills including account and email access.
4. Adept at IT problem-solving, technical support, and resolution of related issues for all user levels.
5. Keeps current with IT equipment trends, software including MS Office and other relate technical issues.
QUALIFICATIONS & EXPERIENCE
1. Associate degree in computer science, networking, programming, or related technical degree. May consider extensive equivalent experience with documentation and technical certifications.
2. 2+ years healthcare IT experience.
3. Knowledge of help-desk operations/processes.
WORKING CONDITIONS
1. Primary office environment with long periods off sitting/computer use.
2. Participant care environments at multiple sites with potential exposure to communicable diseases.
3. Limited noise, temperature fluctuation and dust are possible.
4. Reliable transportation for work on-site at all PACE SEMI locations.
5. Frequent bending, lifting, walking, and other physical demands associated with set-up of IT equipment and user workstations up to fifty (50) pounds.
Technical Support Specialist
Information technology/support technician job in Detroit, MI
Job Description
Employment Type: Contract Role (1099)
About Us
Were a fast-growing startup working in specialized alternative markets, where precision and reliability are everything. Our team is lean, collaborative, and resourceful. We build systems that run smoothly by paying attention to details most people overlook. Were looking for someone who enjoys solving practical problems, thrives in structured environments, and takes pride in being the person others rely on when things need to be done right.
About the Role
As a Technical Support Specialist, youll be the steady hand that ensures our operations run without disruption. Youll manage daily workflows, troubleshoot minor technical issues, and step in to complete in-person verification tasks when needed. This role is ideal for someone whos highly detail-oriented, enjoys working with established processes, and can stay calm and focused under time-sensitive conditions.
Key Responsibilities
Follow structured procedures and checklists with accuracy and consistency
Monitor accounts, balances, and system statuses to confirm successful execution
Troubleshoot routine technical problems and escalate complex cases when necessary
Keep precise, auditable records of all actions and outcomes
Complete occasional on-site verification or setup tasks (requires local travel)
Who You Are
Detail-Oriented & Thorough: You notice small discrepancies and fix them before they cause issues.
Reliable & Structured: You follow through on tasks, keep processes clean, and maintain strong discipline.
Calm Under Pressure: You handle live or time-sensitive workflows without losing focus.
Tech-Savvy: Youre comfortable navigating online platforms, tools, and browser-based systems.
Locally Available: Youre based in the Detroit metro area (or open to relocating) and can handle daily in-person requirements.
Bonus Points
Experience in support, operations, or process-heavy roles (QA, compliance, lab work, customer operations)
Familiarity with structured SOP-driven environments
Comfort with balancing technical and client-facing tasks
Achievement in competitive video games or strategy games
New grads and new workers welcome
Why Join Us
Competitive hourly pay with performance incentives
Flexible schedule with reliable, repeatable workflows
Opportunity to be part of the core engine of a fast-growing startup
Clear processes and strong team support so you can perform with confidence
IT Technician
Information technology/support technician job in Saline, MI
The Opportunity We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow.
Location
You will work from a project location in Saline, MI
Responsibilities
Your key responsibilities
* Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems.
* Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications.
* Onboarding & Workstation Setup: Onboarding, setting up workstations for users.
* Network Support: Install and assist with basic network troubleshooting and connectivity issues.
* IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities.
* User Training: Provide training to internal users on hardware and software usage.
Qualifications
To qualify for the role, you must have
* Completed a minimum of High School Diploma or equivalent, and technical training or professional experience.
* 3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools.
* Proficiency using Microsoft Office suite and Windows operating system software.
* Experience steadfastly documenting all works performed in ticketing system.
* User Data Transfer to New laptops.
* Thorough understanding of hardware technical specifications and General Network experience.
* Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment.
* Ability and willingness to learn new skills quickly.
* Ability to safely lift up to 40 lbs.
* Able to frequently work beyond forty hours per week.
* Able to travel out of state, sometimes on short notice, and stay overnight as needed.
Ideally, you'll also have
* CompTIA A+ certification
* Networking knowledge, including router/firewall configuration and management.
* Direct end-user support experience
Excited to make an impact? Apply now by clicking the "Apply" button below! We can't wait to hear from you!
EEO/AA Employer M/F/D/V
Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.
Auto-ApplyOn-Site AV Support Technician
Information technology/support technician job in Dearborn, MI
IGI provides large-scale, high-resolution audio-visual systems for advanced visualization applications and world-class corporate AV solutions to top companies across the USA. All IGI solutions are the culmination of our vast industry experience in delivering cutting-edge technologies and our unwavering reliability, quality, and attentive service. We incorporate innovative technologies from manufacturers such as Samsung, Planar, Sony, Barco, Crestron, NVIDIA, Christie Digital, Crestron, Poly, and Microsoft Teams in our systems.
Job Description
We have an immediate opening for an On-Site AV Support Technician based in Dearborn, Michigan. We seek individuals with technical aptitude and a great attitude. Ideal candidates will have relevant experience in the audio-visual industry.
The On-Site AV Support Technician and ALL our employees are the most important assets driving our continued success and our culture places great value in hard work, moral integrity, and mutual respect. We offer a professionally rewarding and collaborative workplace environment with many opportunities to learn new things, grow, and contribute while respecting work-life balance.
Please visit our website to find out more about us and this job at *************** A satisfying and rewarding career with commensurate pay and generous benefits package including medical, dental and life insurance, Simple IRA, paid holidays, and more could be awaiting you.
All applications will be held with strict confidence. IGI is an Equal Opportunity and Affirmative Action Employer.
Primary Role
Support all existing audiovisual systems including 4K PowerWalls and 4K DesignViews (dv LED Walls), and VR Room / CAVE installations at a customer site in Dearborn, MI.
Detailed Activities
Assist in the installation of AV systems.
Complete administrative tasks associated with field work, such as time tracking, punch lists, and submitting project status reports.
Professionally communicate with customers and company management regarding project status.
Perform preventative maintenance services, routine testing, and problem diagnosis of integrated systems.
Ensure that all spaces are left neat, clean, and presentable for use.
Maintain IGI quality expectations.
Ability to balance multiple tasks and changing priorities.
Exercise appropriate judgement when dealing with customers and planning/executing tasks.
Complete tasks within the allotted time or faster, making effective use of time.
Effective communication with clients and colleagues.
Accountable for ensuring that all job tasks are performed in accordance with IGI standards.
Take the initiative to improve personal and professional skills and knowledge.
Qualifications
Minimum of 3 years comprehensive, on-site AV system support in corporate settings with a broad range of commercial audio-visual components.
Experience with Samsung dv LED (direct view LED) video walls PREFERRED
Experience with Windows PC and Apple/Mac OS platforms PREFERRED
Basic knowledge of BYOD and Microsoft Teams operation and configuration PREFERRED
Ability to read and follow system design drawings and layouts.
Efficiently troubleshoot system issues.
Attention to detail and willingness to take ownership of work.
Strong mechanical skills and experience working with power tools and on ladders/lifts.
Must be a self-starting, proactive, and goal-oriented team player who strives for excellence.
Excellent interpersonal and communication skills as well as professional appearance.
Experience with Microsoft Office applications, e.g. Outlook, Excel, and Word.
Ethics, accountability, and integrity must be of the highest caliber.
Clean driving record.
Minimum high school diploma or equivalent.
Must be authorized to work in the United States on a full-time basis.
Preferred Certifications
Extron AV Associates (for On-Site AV Support) PREFERRED
Travel
No travel requirements.
Work Hours
Normal work hours for the On-Site AV Support Technician job are Monday-Friday 8am-5pm.
Pay
Salary range is $45,000 - $65,000 depending on experience.
Additional Information
IGI focuses primarily on three key segments of the AV space: 1) Advanced Visualization, 2) Advanced Audio-Visual Integration, and 3) Corporate AV Integration.
Advanced Visualization projects involve the design, engineering, fabrication and building of large scale, high-resolution visualization systems for the Fortune 50 and U.S. Military. These technology solutions include PowerWalls, virtual reality (VR) Rooms, and immersive stereo/3D technologies including motion capture labs.
Advanced Audio-Visual Integrations projects consist of large dv LED and other LED video wall solutions, control rooms, and other complex, sophisticated solutions.
IGI's Corporate AV systems provide users with the collaboration tools necessary to succeed in today's ever evolving technological environment. Our presentation, video conferencing, and digital signage systems help customers use the right technology in board, conference, VTC, collaboration rooms, and huddle spaces to share information, meet goals, and communicate more effectively.
To get an in depth look at what we do, see our website at *************** We are IGI.
IT Support Analyst
Information technology/support technician job in Pontiac, MI
Piston Group is looking for an IT Support Analyst (Pontiac, MI) to be responsible for supporting, troubleshooting, and delivering personal computer system solutions and initial support for IT infrastructure for the enterprise. The candidate will also participate in projects pertaining to hardware / software implementation, security initiatives and the continuous improvement of processes and systems.
Piston Group wasn't just founded to make things. It was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience, expertise, and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar.
Why Piston Group?
Competitive Wages, Paid Holidays & Vacation, Medical & Rx Plans, Dental & Vision Plans, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Life & Disability Coverage, 401K with Company Match, Tuition Reimbursement , Vehicle and Product Discounts
Responsibilities
Provide technical support to end users to maintain business operations and minimize downtime.
Execute and implement all personal computer software and hardware implementation plans.
Provide testing and implementation of all personal computer components.
Communicate / escalate issues and needs with the Senior IT Specialist in a timely manner.
Where personal computer software and hardware components are deficient, implement changes to bring personal computer components into conformance.
Provide direction for the development of flexible, integrated, easily maintained and operationally effective personal computer components.
Maintain personal computer hardware and software in area of responsibility. Keeps current on new technologies and staff productivity tools.
Responsible for maintaining incidents, change requests and CMDB CIs in ServiceNow.
Assist in the installation, configuration, and management of server infrastructure (VMWare, Rubrik, etc), all Local and Wide Area Network systems such as Cisco switches and routers along with the full Meraki stack (Security appliance, Switches, Wireless, cameras).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Bachelor Degree in Computer or Technology-related field is preferred.
A minimum of 4 years of related experience in the following areas is required:
Windows Client OS deployment and support
Device support (PC, mobile device, printer, desk phone, etc)
Office 365 (Entra AD, Outlook, Teams, OneDrive, Sharepoint, etc)
Active Directory (Users / Groups / Computers, DNS, DHCP, SCCM Remote Control, etc)
Server management (patching, maintenance, etc)
Equipment inventory, ordering and asset management
Experience in the following areas is not required but recommended:
MS Teams video conference / collaboration room systems
ServiceNow (Incident Management, Change Management, CMDB)
Cisco Call Manager / Unity Voicemail
Must be able to occasionally lift and/or move up to 20 pounds.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
EEO Statement:
Piston Group is proud to be an Equal Opportunity and Affirmative Action Employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Auto-ApplyIT Intern
Information technology/support technician job in Novi, MI
Duration: Minimum 12 weeks Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.
By joining Rolls-Royce in an Emerging Talent program, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.
Position summary:
Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.
We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.
The IT Intern will support the local IT Department with various IT tasks and special projects. This temporary assignment provides hands-on experience across all aspects of IT support. Responsibilities include assisting with computer setup, IT onboarding, projects, reporting, and general IT support.
What you'll be doing:
* Observing all areas of IT Help Desk
* Be introduced to the various software systems used within the department
* Becoming familiar with and supporting Rolls-Royce and mtu on-site energy IT processes
* Assisting with IT help desk tickets as well as answering employee inquiries regarding computer IT issues
Who we're looking for:
* Knowledge of basic IT principles
* Proficient in Microsoft Office Suite Good command of the English language, oral and written
* Ability to organize and manage multiple tasks and to prioritize accordingly
* Must possess the ability to maintain a high degree of professionalism
* Must be able to maintain a very high level of confidentiality
Our behaviors drive us - we put safety first, do the right thing, keep it simple and make a difference. We'll expect that of you, too.
Relevant majors:
Attending an accredited college/university and will be continuing your education after the internship. You must be working towards a minimum of a bachelor's degree in Information Systems or Computer Science.
Minimum GPA: 3.0
Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.
Rolls-Royce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.
Closing Date: 12/19/2025
#EmergingTalent
Job Posting Date
12 Dec 2025; 00:12
Pay Range
$18.50-$39.00-Hourly
Location
Novi, MI
Benefits
Interns are eligible for Paid Time Off; and a housing stipend.
Auto-ApplyAny IT Roles
Information technology/support technician job in Pontiac, MI
Job Description
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi
Responsibilities
We will go over Career Opportunities.
Qualifications
Your Referral's Resume
This position requires on-site attendance.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information technology/support technician job in Southfield, MI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Security Specialist
Information technology/support technician job in Detroit, MI
Job Title: IT Security Specialist Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, pleas e visit our website at *****************
RESPONSIBILITIES:
Engagement Description:
* The EIS Compliance/Governance Analyst will be responsible for assisting in the responsibilities of executing the security framework compliance/governance activities and requirements for Our Client.
* Day-to-day responsibilities will also include documenting adherence to governance requirements across policies/standards, procedures, controls, compliance, training and awareness, and preparing metrics/KPIs and reporting materials.
This role will report to the EIS ESF Manager:
* Evaluate the design and operation effectiveness of Business/IT operations against the HITRUST CSF and identify areas of improvement
* Interview SMEs, examine evidence documentation, analyze and perform testing
* Learn the company functions/processes by conducting process walk throughs
* Analyze root cause of issues, provide recommendations for process improvements and risk mitigation based on assessment findings
* Collaborate with cross-functional teams to mitigate risks and ensure compliance with HITRUST CSF
* Deliver effective and concise documentation that meets HITRUST quality standards
* Prepare and provide reporting such as dashboards and metrics, on various areas of performance, issue analysis and assessment statuses
* Utilize GRC tools to effectively manage assessment remediation plans and documentation
* Serve as a HITRUST subject matter expert
* Participate and provide support during audits, assessments, or other required third-party reviews
* Support initiatives/projects
* Build relationships internally to foster a culture of teamwork and collaboration
QUALIFICATIONS:
Top 3 Required Skills/Experience:
* At least 3-5 years of work experience in IT compliance, IT Assessments and/or IT audit experience as well as knowledge and understanding of governance, risk, compliance
* Knowledge of security and risk frameworks, standards, best practices (e.g., HITRUST CSF, NIST CSF, ISO/IEC 27001, COBIT)
* Self-starter with effective written and verbal communication skills along with strong critical thinking skill
Required Skills/Experience:
* Effective written and verbal communication skills and the ability to tailor communication style to the audience at hand
* Experience in coordination and execution of the audit lifecycle, including evidence collection, review, observation tracking, management response collection and auditor relations and communication
* Strong demonstration of problem-solving and decision-making ability
* Experience working on testing of IT controls across systems, databases, applications and operating systems
* Strong ability to frame and deliver messages based on experience and level of the listener
* Strong critical thinking skills to actively pursue opportunities to develop and implement solutions to solve work problems
* Must be able to solve problems, handle conflict, and make effective decisions under pressure with a highly professional demeanor
* Strong organizational skills
* Strong ability to adjust to changing priorities while multitasking effectively
* Self-directed and works with minimal guidance
* Proactively seeks guidance when needed
Education/Certifications - Include:
* Undergraduate university degree (4-year) preferred but not required
* Masters (e.g., MBA, MSIS, MIS, etc.) degree preferred but not required
* Five (5) years of combined IT experience to include two (2) years IT security work
* Experience in Information Security, IT general controls, IT compliance, IT assessments and/or IT audit experience
* Certified Information Systems Security Professional (CISSP), CISA, CPA/CA, CISM or other equivalent professional certification preferred but not required
IT Patch and Vulnerability Specialist
Information technology/support technician job in Farmington Hills, MI
IT Patching Specialist
At Community Choice Credit Union, we believe in helping our neighbors achieve the life they desire. To support this mission, we're looking for an IT Patching Specialist to join our Technology team. In this role, you'll take ownership of ensuring that our systems remain secure, compliant, and resilient by managing the timely patching of operating systems, applications, and firmware across servers and workstations.
This is an exciting opportunity for a highly motivated professional who is passionate about cybersecurity, thrives in a collaborative environment, and has the technical expertise to keep our infrastructure safe and up to date.
📄 Formal Application:
The formal application can be found attached to this posting. Please review and complete it to take the next step toward joining our team!
What You'll Do
Manage the full patch management lifecycle, including planning, testing, deployment, and validation.
Patch Windows operating systems (desktop and server) and common third-party applications (e.g., Adobe, Chrome, Zoom).
Partner with infrastructure, cybersecurity, and application teams to assess patch impact and schedule rollouts.
Maintain patching policies, procedures, and documentation in line with compliance, audit, and regulatory standards (NCUA, FFIEC).
Optimize tools such as Microsoft Intune (or equivalent) for patch distribution, reporting, and automation.
Integrate patching practices into change management and vulnerability management programs.
Monitor vendor announcements and threat intelligence sources to stay ahead of vulnerabilities.
Provide timely reporting on compliance, exceptions, and risk posture to leadership and auditors.
Support incident response and remediation efforts related to patch failures or vulnerabilities.
Participate in after-hours maintenance windows to minimize business disruption.
Assist with IT audits and ensure corrective actions meet state and federal compliance standards.
What We're Looking For
Education & Experience
Associate's or bachelor's degree (preferred).
Microsoft certifications are a plus, but not required.
5+ years in a technical role with deep knowledge of Windows Server and Windows 10/11 patching.
Strong experience with WSUS, SCCM, Intune, or similar patch management tools.
Familiarity with vulnerability scanners such as Tenable, Rapid7, or Qualys.
Scripting experience (PowerShell, Bash) for automation and validation.
Skills & Abilities
Strong understanding of cybersecurity principles and vulnerabilities (CVE, CVSS).
Hands-on experience with Windows Server, Active Directory, and Group Policy.
Ability to communicate complex technical details to both technical and non-technical audiences.
Exceptional organizational skills, attention to detail, and documentation discipline.
Strong problem-solving and analytical skills.
Team-oriented mindset with excellent collaboration and customer service skills.
Why Join Us?
At Community Choice, we don't just fill positions-we invest in people. When you join our team, you'll have opportunities to grow your career, contribute to meaningful projects, and make a real impact on the security and success of our organization.
We offer:
Competitive compensation and benefits package
Ongoing professional development and certification opportunities
A collaborative and supportive work environment
Opportunities to serve the Michigan community and live out our core values: Committed, Charitable, Credible, United
Ready to keep our systems safe and secure?
Apply today and help us protect the technology foundation that supports our members every day.
Auto-ApplySite Support Technician
Information technology/support technician job in Allen Park, MI
Onsite technical support role in Ford's emissions laboratory, providing routine maintenance and repair of lab equipment and test systems to ensure optimal operation and compliance. Primary Responsibilities: * Perform scheduled maintenance and repairs on emissions lab equipment
* Troubleshoot mechanical, electrical, and control system faults
* Collaborate with testing engineers to resolve equipment issues
* Maintain documentation of maintenance tasks and equipment performance
* Ensure calibration standards and safety compliance protocols are met
Qualifications:
* Experience in maintenance and repair of testing or calibration lab systems
* Strong mechanical and electrical troubleshooting skills
* Knowledge of emissions test equipment and instrumentation
* Ability to follow detailed procedures and maintain documentation
Job Type & Location
This is a Contract position based out of Allen Park, MI.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Allen Park,MI.
Application Deadline
This position is anticipated to close on Jan 2, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.