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Desktop Support Technician II
St. Lucie County, Fl 3.9
Information technology/support technician job in Fort Pierce, FL
POSITION OVERVIEW: The IT Desktop Support Technician II provides intermediate-level technical support, conducting independent field work and resolving more complex issues. This position supports County operations with troubleshooting, installations, and system updates, while mentoring Tier I staff and ensuring consistent documentation.
KEY RESPONSIBILITIES:
Technical Support & Troubleshooting:
* Independently resolve a broad range of user issues on-site and remotely.
* Accurately diagnose and document technical problems in Easy Vista.
* Identify patterns in routine issues to suggest resolutions.
Hardware & Software Deployment:
* Deploy and maintain a variety of devices including desktops, laptops, and AV equipment.
* Conduct hardware and software installations, upgrades, and repairs.
* Maintain inventory systems and assist in asset tracking.
Customer Service & Professional Development:
* Provide high-quality support with a customer-service focus.
* Stay current with IT trends and best practices through ongoing training.
* Contribute to the knowledgebase and mentor Tier I technicians.
COMPETENCIES: The following competencies are key to success in this role, enabling effective contribution, collaboration, and adaptability in a dynamic work environment.
* Proficient in desktop OS (Windows/mac OS/Linux), hardware, and networking basics.
* Demonstrated ability to handle complex support tasks independently.
* Strong organizational, problem-solving, and interpersonal skills.
* Knowledge of security and software patching standards.
PHYSICAL REQUIREMENTS: The position requires the ability to sit, stand, and walk for extended periods. It involves frequent use of hands and fingers for typing, writing, and operating office equipment. Occasional lifting of objects up to 25 pounds may be necessary. The role also requires the ability to communicate effectively both verbally and in writing and may involve attending evening and weekend meetings as required. Prolonged computer use may pose a risk for eye strain or repetitive motion injuries
ENVIRONMENTAL CONDITIONS AND WORK HAZARDS: The work environment is primarily office-based, with occasional field visits to various sites. Employees may be exposed to typical office conditions, including computers, printers, and office equipment. During site visits or meetings, there may be occasional exposure to outdoor environments. The role may involve stress due to project deadlines, public interactions, and complex problem-solving. Prolonged computer use can also lead to eye strain and repetitive motion injuries.
SUPPLEMENTAL INFORMATION:
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position.
EMERGENCY RESPONSE/RECOVERY ACTIVITIES:
County employees are considered essential personnel in providing and continuing services to our community during and following a disaster, such as a hurricane, or in other emergency situations. As a requirement of County employment, County employees are subject to being required to remain at work during an event, respond to a recall immediately following an event and/or immediately reporting to work when an all clear is declared by the County Administrator. During these types of events, County employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.
ADA STATEMENT:
A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.
EEO STATEMENT:
St. Lucie County BOCC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. We encourage all qualified candidates to apply.
Candidates should possess a solid foundational background that demonstrates their ability to engage with the responsibilities of the role effectively.
* High school diploma or equivalent (GED) required.
* Associate degree in Computer Science, Information Technology, or a related field preferred.
* CompTIA certifications preferred.
* Minimum of 3 years of technical support experience.
* Equivalent training, certifications, or experience may be considered in place of preferred degree.
* Ability to apply technical judgment and support peers in troubleshooting.
* Must be available during emergencies and natural disasters on short notice.
* This position may require evening and weekend work, sometimes with little advanced notice.
* Must have a valid Florida driver's license and maintain a good driving record or the ability to obtain within 30 days of employment.
Pay Grade G12
Driving Position - Operating County vehicles and/or equipment is a primary function of this position.
PRE-EMPLOYMENT SCREENING: This position requires a physical, drug testing, driver's license verification and level 2 background screening fingerprinting.
$33k-43k yearly est. 20d ago
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System Support Technical Specialist
Brunswick Boat Group
Information technology/support technician job in Stuart, FL
Are you ready for what's next?
Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.
Navico Group is a stand-alone division of Brunswick, the world's largest recreational marine business. We are seeking a System Support Technical Specialist to join our team.
The Field Service Technical Specialist is a critical team member of the Technical Support team. These team members have three primary roles within the Support Services team: Provide expert technical advice to Navico Group customers including OEMs, Manufacturers, dealership technicians and consumers; Help improve reliability and serviceability of Navico Group Connect/Integrated products; Author and maintain service information and solutions including knowledge and FAQs.
At Brunswick, we have passion for our work and a distinct ability to deliver.
Essential Functions:
Diagnose and troubleshoot technical issues regarding Navico Group Connect/Integrated systems on marine, RV and other vehicles, including:
Diagnosing systems using electronic test equipment
Interpretation of fault codes
Adjustments and setting for hydraulic, electrical and application performance.
Development of processes related to equipment repairs and preventative maintenance.
Answer escalated technical questions from internal and external NAVICO GROUP customers using personal knowledge, experience and available references while maintaining awareness of the cost of repair and vehicle uptime.
Document all technical questions and data into the contact management system for:
Future reference by other support team members
Creating new and improving upon current technical documents
Identifying emerging product or application issues and deliver this information to quality, engineering, manufacturing and product management to improve reliability and serviceability.
Maintain relationships with other internal teams including, quality, product management, engineering and manufacturing to provide regular informal feedback of current issues that customer and consumers are experiencing with Navico Group Connect/Integrated systems.
Support other Support Services initiatives as needed including field visits, periodic audits and training.
Provide “Project Brief” handoff and additional training to associated Service teams.
Support of PPC committee through Rapid Response Team
Provide OEM service specific trainings in relation to Navico Connect projects.
Skill Requirements:
Proven advanced troubleshooting skills and experience/ability to work through conflict and use effective problem-solving techniques.
Problem solving and analysis; interpersonal relations; verbal and written communications; organization and leadership
Proven ability to read and interpret documents such as safety rules, schematics, operation and maintenance manuals in English
Team player with good organizational skill and time management.
Comfortable in a lab to be able to setup and test a problem the customer might be having
Excellent communication skills (active listening, writing, speaking & telephone)
Excellent organizational, oral and written communication skills to effectively communicate with the team and customers.
Capability to read and understand technical documentation and vessel specifications.
Knowledge of and experience with marine and/or mobile AC electrical systems and marine and/or mobile DC electrical systems.
Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.
Required Qualifications:
Bachelor's Degree preferred
3+ years of technical experience on mobile equipment
Experience with Navico Group products
Electrical or Electronic experience on mobile equipment
Technical, Customer or dealership experience
Preferred Qualifications:
ABYC / RVIA Electrical Certification preferred
NMEA Certification preferred
Working Conditions:
Travel requirements 35% and above
The anticipated pay range for this position is $48,800 - $90,600 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus.
At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context.
This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here.
Why Brunswick:
Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more. In addition, we're proud of being recognized for making a splash with numerous awards!
Next is Now!
We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.
Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact ****************************** for support.
For more information about EEO laws, - click here
Brunswick and Workday Privacy Policies
Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: ****************************** or ************.
All job offers will come to you via the candidate portal you create when applying through a posted position through https:///************************** If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at ************ or ******************************.
#Brunswick Corporation
$48.8k-90.6k yearly Auto-Apply 6d ago
IT Support Technician II - Palm Beach Gardens, FL
Dedicated It
Information technology/support technician job in Palm Beach Gardens, FL
Dedicated IT
Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. Named #33 on CRN's 2022 Fast Growth 150 List, we are a household name in Healthcare IT. Our people-centric culture, amazing benefits and substantial year over year growth has positioned us as an employer of choice in the Managed Services space.
At Dedicated IT, we are invested in our employees. Their goals, growth, and success (both professional and personal) are a top priority. We offer career planning, career advancement opportunity, education/certification reimbursement, work/life balance, great benefits, and a people-focused culture.
We are searching for multiple Level 2 Support Technicians to augment our Mid-Market and SMB Service divisions and play a pivotal role in continued growth as we advance as to being a top 5 privately owned (non- private equity backed) MSPs in the United States.
If you would like to know more about Dedicated IT, click the links below:
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Position Summary
Location: West Palm Beach, FL
Schedule: 8 AM - 5 PM, 9 AM - 6 PM EST, other shifts potentially available. 3/2 Hybrid schedule available after 90 days
Salary: Up to $65,000
Support Technicians help our clients manage their technology, support their employees, and respond to day-to-day support needs. Working in the Dedicated IT Service Desk provides an experience of learning and managing systems of all shapes and sizes across the healthcare industry. Employees can expect to be equipped with modern hardware, tools that automate the ability to deliver an amazing experience, and systems that level up skills and experience.
Support Technician II's are customer-oriented individuals that provide technical support to users efficiently and accurately. They primarily focus on fielding all incoming calls and assisting with e-mailed tickets as needed, as well as assisting and mentoring ST1. Support Technician II's are considered DIT's core technical team that support a large variety of clients, solving their technical problems through creative problem solving.
We Are Looking for Candidates That Embody Our Core Values:
• Collaborate: Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients.
• Own: Take extreme ownership of your role and establish yourself as the go-to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL.
• Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day.
• Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear.
Functions of Support Technician - Level 2
• Handle support tickets and work to resolve client issues within SLA times
• Work with team, Service Delivery Manager, and Team Lead to provide top quality service
• Work on a variety of basic to complex issues requested by end users
• Create tickets, document detailed notes, and accurately tracking time
• Update technical documentation in system
• Own and work email tickets when not answering calls or when requested
• Escalate requests or tickets to Team Lead with detailed notes of attempted remediations and recommended solutions
• Train/Mentor and Assist Support Technician I's
• Identify possible Major Incidents and notify Team Lead/Service Delivery Manager immediately
• Find alternative workarounds to problems when established procedures fail
• Train users in supported software & hardware
• Assist clients with the installation of business line software and related services for infrastructure or end-user
• Vendor management for client related support ticket resolution
• Ensuring all cases are followed up on in a timely manner
• Provide timely updates to clients
• Assist in training new employees
Technical Skills Required
• Ability to solve problems without specific instructional guidance
• Observe daily activities to learn overall IT Infrastructure, methods, and industry standards
• Assist clients with the installation of business line software and related services
• Train users in supported software & hardware
• Work with vendor support contacts to resolve technical problems with Equipment & software
• Ability to explain technical information in simple terms
• Intermediate to advanced experience supporting/troubleshooting:
o Workstation hardware
o Windows/Mac OS
o Mobile devices
o MFA
o Desk phones and headsets
o Printers/Scanners
o SharePoint/OneDrive/365
o Active Directory
o DNS/DHCP
o NTFS/File permissions
o Firewall/VPN
o Network Infrastructure including R&S and APs/WAPs
• Understanding of support tools, techniques, and technology used to provide client services
• Typing skills to ensure quick and accurate entry of service ticket details
o 50 WPM
• Technical Writing and Documenting
Education/Experience Qualifications
• High School Diploma/GED required.
• Certifications: CompTIA A+, Network+, Security+, Cisco, Microsoft Certifications - multiple preferred + relevant experience
• At least 2-3 years in a previous help desk or relevant advanced role, required.
• Prior MSP experience required
• Prior Healthcare IT experience preferred
• ConnectWise experience preferred
• Experience supporting medical clients, EMR, and HIPAA understanding preferred
Perks:
• Comprehensive Benefits Package
• 401K plus company match
• 9 paid company holidays
• 3 weeks PTO + 1 week sick leave
• Opportunities for growth & development
Thanks for your interest in Dedicated IT!
Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, or any other characteristic protected by law.
$65k yearly Auto-Apply 60d+ ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Information technology/support technician job in Fort Pierce, FL
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$49k-68k yearly est. 11d ago
Dynamic PC Support
Worldwide Techservices 4.4
Information technology/support technician job in Port Saint Lucie, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-46k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Fort Pierce, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-46k yearly est. 3d ago
ITS Technician
Traffic Management Solutions, LLC 4.2
Information technology/support technician job in Fort Pierce, FL
Job Description
Role Description:
The ITS (Intelligent Transportation Systems) Technician is responsible for the installation, maintenance, and troubleshooting of low-voltage systems and equipment related to transportation infrastructure. This includes systems like traffic signals, dynamic message signs (DMS), cameras, sensors, and other related technologies used in traffic management and public safety. The technician will work closely with project managers, engineers, and other team members to ensure systems are installed and maintained to the highest standards.
Responsibilities:
1. Installation & Setup:
Install and configure low-voltage systems such as traffic control systems, surveillance cameras, sensors, and communication equipment.
Mount and secure devices, wiring, and components in accordance with safety standards.
Ensure systems are properly connected, calibrated, and operational.
2. Maintenance & Troubleshooting:
Perform routine inspections, maintenance, and repairs on ITS systems to ensure optimal functionality.
Diagnose and troubleshoot electrical and mechanical issues with low-voltage systems, components, and wiring.
Respond to service calls and emergency repairs in a timely and efficient manner.
3. System Testing & Calibration:
Conduct tests to ensure systems are functioning according to specifications.
Calibrate and fine-tune systems to optimize performance.
Perform software and hardware updates as required.
4. Documentation & Reporting:
Maintain accurate records of installations, maintenance activities, repairs, and system configurations.
Provide reports on project progress, maintenance schedules, and system performance.
Document any system malfunctions and repairs made.
5. Compliance & Safety:
Follow all relevant safety procedures and codes while working on low-voltage systems.
Ensure all work complies with local, state, and national electrical codes and regulations.
Maintain a clean and organized work area, ensuring safe handling of equipment.
Qualifications:
High school diploma or equivalent (Associate's degree or technical certification in a related field preferred).
Proven experience with low-voltage systems, electrical systems, or ITS technologies.
Knowledge of traffic control systems, surveillance systems, sensors, and other related equipment.
Familiarity with relevant electrical codes and safety standards.
Ability to read and understand blueprints, wiring diagrams, and technical manuals.
Strong troubleshooting and problem-solving skills.
Good communication skills and ability to work as part of a team.
Valid driver's license (for traveling between job sites).
Why us:
Competitive salary and benefits package including 401k matching; medical, dental, and vision insurance; company paid life insurance; company paid time off; company paid holidays; etc.
Opportunities for professional growth and development.
Chance to work on exciting and impactful projects.
A commitment to safety and innovation.
Supportive and experienced leadership team.
Traffic Management Solutions is an Equal Opportunity Employer by both policy and practice. We encourage candidates from all backgrounds to apply. It is the intent of Traffic Management Solutions employment and personnel practices to conform to all Federal, State and local laws and regulations regarding non-discrimination.
$35k-52k yearly est. 7d ago
Technical Services Analyst
Mycareer
Information technology/support technician job in Palm Beach, FL
Job Overview and Why Work Here We are seeking a self -motivated and energetic Technical Services Analyst to work on -site with clients across multiple locations, including within and outside of Orange County. The ideal candidate will bring a proven foundation of customer service experience, excellent communication skills, and strong technical problem -solving abilities in a fast -paced environment.
Responsibilities and Duties
Install, calibrate, and test IT equipment and peripherals
Monitor system operations to identify and resolve potential issues
Perform system and software integration as well as hardware troubleshooting
Support technical dress rehearsal efforts for IT projects
Conduct data analysis as required
Manage basic operating system functions (Windows 7 and above), including adding and removing users
Ensure optimal operation of technical equipment through monitoring and maintenance
Requirements
Strong customer service, organizational, and time management skills
Hands -on technical aptitude with willingness to learn new technologies
Background in desktop support, including peripherals and related processes
Fundamental knowledge of networking, hardware, and software
Understanding of network infrastructure and software applications is a plus
Excellent troubleshooting and critical thinking skills
Ability to prioritize, multitask, and meet deadlines with attention to detail
Proficiency with Microsoft Office Suite
Flexibility to travel within the United States for technical projects
RequirementsPreferred Qualifications
3+ years of experience with a B2B service provider
Relevant professional certifications (ITF+, A+, N+, S+ preferred)
Additional Information
A reliable personal vehicle is required for this role
Mileage reimbursement will be provided
$42k-66k yearly est. 60d+ ago
Technical Specialist
Progressive Recruitment
Information technology/support technician job in Juno Beach, FL
Renewables Restoration Specialist Responsible for responding to all wind turbine and PV Solar faults throughout the Company's portfolio.
The individual will have to figure out what caused the turbine to malfunction, and refer to fault handling procedures, and either restores the unit to service by remote reset or escalation to control center operator.
Qualifications
Must have high MS office experience, and basic understanding of networks, programming, and web building experience is a plus.
Ideal candidates have to be very motivated to work in a very repetitive, fast paced environment.
Top 3 Skills:
- Computer savvy/ability to learn new computer systems
- Must enjoy working in a high tech environment
- Ability to work in a highly repetitive, fast-paced role
Requirements:
- 2+ years' professional working experience or someone that's currently attending school obtaining a professional or technical degree - Someone that's comfortable handling large volumes of work in a fast-paced environment
Additional Information
All your information will be kept confidential according to EEO guidelines.
$65k-98k yearly est. 60d+ ago
Help Desk
Robert Half 4.5
Information technology/support technician job in Stuart, FL
IT Contractor Resources: Stardust Reporting Module Programmer
Prosidian Consulting
Information technology/support technician job in West Palm Beach, FL
@ProSidian is looking for “Great People Who Lead” at all levels in the organization.
Are you a detail oriented and highly organized executive who possesses a strong ability to manage multiple priorities? Would you like to be part of a company that has experienced sustained growth since its launch in 2008? We are ProSidian Consulting and we are looking for the next member to join our dynamic team!
ProSidian Consulting, LLC is an integrated consulting services firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian provides strategically diversified business and technical services focused on Risk Management, Energy & Sustainability, Compliance, Business Process, Program/Project Management, HR Talent Management and IT Effectiveness (Information Technology/Staff Augmentation).
Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.
Job Description
Seeking IT Contractor Resources -
Stardust Reporting Module Programmer
For South Florida Medical Products Company
JOB POSTING LINK:
**********************************************************************************************************************
A South Florida Subsidiary of a UK based Point-Of-Care Environment Medical Products company seeks Stardust Reporting Module Programmer. The Company focuses on the Primary Care market with niche diagnostic products for urology care, urology diagnostics research and a “systems approach” to product development. The UK parent company has won four prestigious Research and Technology awards for innovation from the British and European governments. The company has approvals in ISO13485, CE, CMDCAS and is compliant with FDA.
The company has developed a range of medical equipment for the diagnosis of a variety of clinical conditions and focuses it's design skills on unique diagnostic products that can be used with simplicity, across the medical profession, by healthcare providers with different levels of clinical expertise. The company's research and development strategy draws on extensive clinical knowledge with a seamless interface between the point-of-care and innovation with cutting-edge technology.
As a ProSidian Consulting client, the company seeks IT resources with capabilities with the following requirements:
JOB PURPOSE:
Participates in the requirements definition and analysis of business needs, and performs systems analysis, design, coding, testing, documentation and implementation for supporting application development software initiatives. Supports and enhances computer applications to enable the implementation of simple to moderately-difficult business requirements. Performs specific assignments as part of a project team or works independently on small enhancements and production support assignments.
Stardust Reporting Module Programmer
Stardust is an environment for parallel programming on networks of heterogeneous machines. Stardust runs on distributed memory multicomputer and networks of workstations. Applications using Stardust can communicate both through message-passing and distributed shared memory. Stardust includes a mechanism for application reconfiguration.
This mechanism is used for balancing the load of the machines hosting the application, as well as for tolerating machine restarts (anticipated or not). At reconfiguration time, application processes can migrate between heterogeneous machines, and the number of application processes can vary (increase or decrease) depending on the available resources. All of Stardust's reporting capabilities rely on Business Intelligence and Reporting Tools (BIRT).
MAJOR DUTIES:
A) DESIGN/PROGRAMMING
Interprets business requirements for small system enhancements and projects, translates them into detailed design system specifications including process and data flows, screen and report specifications, stored procedures, batch scripts, and batch scheduling specifications.
Develops system components based on business requirements and system specifications, codes, tests, and implements components in accordance with standards and procedures.
Responsible for unit testing components and supporting DEV and QA testing.
Performs design and code reviews for other team initiatives.
Participates and executes integration testing for development efforts.
Participates in providing implementation plans and supports migrations through the various environments.
Responsible for the coordination and implementation of small enhancements and production support fixes from end to end.
Prepares and maintains technical system documentation for system support and other needs.
B) ANALYSIS
Participates in the requirements definition and analysis of business needs and detailed system components, including input, process, and output requirements, and data and system flows.
Identifies root cause of problems, provides options for resolution and documents outcome of analysis.
Performs system maintenance services as required by business demands.
Troubleshoots all production problems.
C) RELATIONSHIPS
Interacts with both Business and IT partners to define, understand and evaluate business requirements and resolve production issues.
Provides support in a matrix-management fashion to other areas as needed.
D) PROJECT MANAGEMENT
Provides development estimates for planning purposes.
Provides project status and accurate time reporting.
Manages all technical aspects of small enhancements concurrently through the project lifecycle using the PMO process while managing to a budget, timeline and customer satisfaction and value.
E) LEADERSHIP
Provides knowledge transfer to other technical peers.
Provides technical leadership and expertise to peers on small enhancements and production support.
F) ENGAGEMENT DETAILS:
Available work: 24 hours per week min to 40 hours per week max.
LOCATION: West Palm Beach
PRICE RANGE: Submit Hourly Rate Requirements for this single project.
* Required Education, Experience and Skills:
Bachelor's degree required, and/or three (3) years of IT programming experience.
(In lieu of degree, additional work experience and/or trade school or applicable certifications required.)
Working knowledge and understanding of business processes and systems.
Good overall understanding of IT Technical Architecture, and knowledge of the capabilities and constraints of small to large-scale, multi-processing computer systems.
Experience with Relational Database Management Systems (RDBMS) that interact with web applications.
Good Communication Skills - ability to communicate clearly and concisely, both verbally and in writing, and to interact with both Business and IT partners to define, understand and evaluate business requirements and resolve production issues.
Good Customer Service Skills - ability to identify and anticipate customer requirements and needs, and respond to and influence customer expectations.
Good Analytical Skills - ability to gather and analyze information, and draw logical conclusions while identifying the root cause of problems and providing options for resolution.
Programming Skills - Knowledge of programming principles, techniques, standards and analytical ability to develop computer programs and systems.
Project Management Skills - Knowledge of project life cycle methodologies, estimating, and IT best practices with experience managing and implementing small size projects.
Ability to multi-task, juggle multiple projects, and function in a flexible matrix-management environment.
Good working knowledge of industry-standard desktop software (e.g., Windows, Office, eMail, SharePoint, etc).
G) OTHER
- Related key words: web developer, application developer, software developer, web programmer, application programmer, Stardust Reporting Module Programmer, web analyst, application analyst
- As key contributors to our success, our team members enjoy working in a business casual, collaborative environment that offers state-of-the-art resources, and advanced technologies.
Qualifications
As a ProSidian Consulting client, the company seeks IT resources with capabilities with the following requirements
Available work: 24 hours per week min to 40 hours per week max.
Office Plug-in languages preferably .NET
Know how to do office plugins 2003, 2007, 2010
GDI Plus drawing code development
DOCX open source file format - Embedded Data Storage
Reporting tools in general including PDF generation
Additional Information
GENERAL COMPETENCIES:
Organized
Strong verbal, written and listening communication skills
Multi-task Skill
Problem-solving Skill
Detail-Oriented
Timely
Creative
Able to work with people from diverse backgrounds
Initiative
Analytical Thinking
Strategic Thinking
Good Judgment
Cost/Budget Consciousness
Project Management
Customer-Focused
Team-Oriented
Integrity
Results-Driven
Financial Acumen
General Business Acumen
Self-Development
MUST HAVE SKILLS
Full Suite of MS Office expertise
Excellent written and oral communication skills
Leadership: Maintains a positive, achievement - oriented attitude and influences others to do the same. Demonstrates high ethical standards, personal integrity, and team leadership.
Communication Skills: Speaks and writes clearly and with sensitivity to diversity of audiences. Interacts effectively at various levels and with both internal and external customers. Can represent self and firm in a positive and professional manner.
Building Teamwork: Develops effective working relationships with peers, supervisors, and managers within and across organizational lines.
Adaptability: Ability to perform multiple tasks and prioritize. Deals effectively with ambiguity, stress, and uncertainty. Able to comply with direction but also stand firm or offer changes when necessary, and recognizes the need and place for both attitudes.
Management of Resources: Recognizes the need for bringing groups of people together to share knowledge. Reacts to new obstacles by bringing appropriate people and tools to bear.
Development of People: Constantly seeks to improve level of knowledge and ability. Inspires teammates and coworkers to strive for continuous improvements as well.
EDUCATION/EXPERIENCE
Adept with PowerPoint, Outlook, Word, Excel, and the Internet.
ADDITIONAL NOTES FROM HR: ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. At this time we are considering only local candidates who are able to work without employer sponsorship. No agencies or phone calls, please.
TRAVEL: N/A
RELOCATION: No relocation provided.
INTERVIEW TRAVEL: No Interview Travel provided.
$52k-93k yearly est. 60d+ ago
Desktop Support Technician
Ascension Federal Services
Information technology/support technician job in Fort Pierce, FL
Desktop Support Technician Location: Fort Pierce, FL, 34945 Job Description:
We are seeking a skilled Desktop Support Technician to provide technical support to our employees in Fort Pierce, FL. The ideal candidate will have a strong understanding of computer hardware and software, as well as excellent troubleshooting skills. The Desktop Support Technician will be responsible for installing, maintaining, and troubleshooting desktop systems, printers, and other peripherals. They will also assist with software installations, upgrades, and patches, and provide training and support to end users.
Responsibilities:
Install, configure, and maintain desktop systems, printers, and peripherals
Troubleshoot hardware and software issues
Provide technical support to end users
Assist with software installations, upgrades, and patches
Train end users on new technologies
Document technical procedures and solutions
Requirements:
2+ years of experience in desktop support or a related field
Strong knowledge of computer hardware and software
Excellent troubleshooting skills
Good communication and customer service skills
Ability to work independently and as part of a team
CompTIA A+ certification is a plus
$34k-46k yearly est. 60d+ ago
IT NETWORK ADMINISTRATOR (TEMPORARY CONTRACT POSITION)
International City Management 4.9
Information technology/support technician job in Fort Pierce, FL
THIS IS A TEMPORARY CONTRACT POSITION FOR APPROXIMATELY 1 YEAR. SUCCESSFUL CANDIDATE WILL BE A 1099 INDEPENDENT CONTRACT EMPLOYEE. The Network Administrator is responsible for the design, implementation, security, and ongoing administration of the City of Fort Pierce's enterprise network infrastructure. This position ensures reliable connectivity, secure access, and optimal performance across all City departments, facilities, and remote sites. The role requires deep technical expertise in networking and security systems as well as a strong commitment to compliance with municipal and law enforcement standards (CJIS).
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Administer, configure, and maintain all network systems, including switches, routers, firewalls, wireless access points, VPNs, and VoIP solutions.
* Manage network security infrastructure, including firewall rule sets, IDS/IPS, content filtering, and remote access controls.
* Monitor and optimize network performance, bandwidth utilization, and uptime to ensure service reliability.
* Develop and implement network-related disaster recovery strategies in coordination with Systems Administration.
* Maintain secure connections for City facilities, remote workers, and intergovernmental partners.
* Perform network capacity planning, upgrades, and lifecycle management in alignment with municipal budget cycles.
* Maintain accurate documentation of network architecture, diagrams, inventory, and procedures.
* Provide Tier III escalation support for complex networking issues.
* Ensure compliance with CJIS, state, and municipal security requirements.
* Collaborate with other City divisions to support technology initiatives requiring secure and reliable network connectivity.
Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
* Bachelor's degree in Information Technology, Computer Science, or related field; equivalent experience may be considered.
* Minimum of 5 years of progressive experience in network administration, preferably in the public sector.
* Strong knowledge of firewalls, routing, switching, VPNs, and wireless network technologies.
* Demonstrated expertise in network security, IDS/IPS, and firewall rule management.
* Experience with VoIP systems and quality of service (QoS) for voice and video.
* Familiarity with hybrid environments (on-prem and cloud) in support of municipal operations.
* Required: Ability to obtain CJIS certification within 90 days of employment.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a valid Florida Driver's License with an acceptable driving record.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Preferred certifications: Cisco CCNA/CCNP, CompTIA Network+, Security+, or Fortinet NSE.
RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT
Annual Budget: $0
SUPERVISORY RESPONSIBILITIES
This position will directly supervise 0 employees.
This position may indirectly supervise 2 employees.
If applicable, supervisory responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
ANALYTICAL ABILITY / PROBLEM SOLVING
DIRECTED. Supervisory and/or professional skills using structured practices or policies and directed as to execution and review.
PLANNING
With regard to general assignments in planning time, method, manner and/or sequence of performance of own work.
CONSIDERABLE RESPONSIBILITY; in addition, the work operations of a group of employees, all performing Basically the same type of work.
DECISION MAKING
Performs work operations which permit opportunity for decision-making of minor importance. FREQUENTLY;
Performs work operations which permit opportunity for decision-making of major importance. FREQUENTLY;
COMMUNICATION SKILLS
Ability to read, analyze, and understand the most complex documents; Ability to respond effectively to the most sensitive inquiries or complaints.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, and percent and to prepare and interpret bar graphs.
CRITICAL THINKING SKILLS
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
SUPERVISION RECEIVED
Under GENERAL SUPERVISON where standard practice enables the employee to PROCEED ALONE on routine work, referring all questionable cases to supervisor.
MENTAL DEMAND
INTENSE; Operation requiring sustained directed thinking to analyze, solve, or plan highly variable, administrative, professional, or technical tasks involving complex problems or mechanisms.
USE OF MACHINES, EQUIPMENT AND/OR COMPUTER
Highest level of network engineering, subject matter experts and telecom engineering and/or comprehensive information system management executive for Information Systems or Information Technology operations.
ACCURACY
Probable errors of internal scope should ordinarily be detected within the department or office in which they occur, but may affect the work of others within the unit, requiring additional expenditure of time to trace errors and make corrections.
PUBLIC CONTACT
Occasional routine contacts with persons outside the organization. This would include contacts with suppliers, mail service, etc.
EMPLOYEE CONTACT
Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May obtain, present or discuss data, but only as it pertains to an immediate and specific assignment.
SOFTWARE SKILLS REQUIRED
10-Key Mastery
Accounting Basic
Alphanumeric Data Entry Advanced
Contact Management Advanced
Database Advanced
Enterprise Resource Planning Basic
Human Resources Systems Basic
Payroll Systems Basic
Presentation/PowerPoint Intermediate
Programming Languages Intermediate
Spreadsheet Intermediate
Word Processing/Typing Intermediate
ADDITIONAL SOFTWARE SKILLS
NA
OTHER SKILLS
NA
PHYSICAL ACTIVITIES
While performing the functions of this job, the employee may be required to:
Stand Frequently
Walk Frequently
Sit Regularly
Use hands to handle or feel Regularly
Reach with hands and arms Frequently
Climb or balance Occasionally
Stoop, kneel, crouch or crawl Occasionally
Talk or hear Continuously
Taste or smell Never
WEIGHT LIFT REQUIREMENTS
The employee must occasionally lift and/or move:
Up to 25 pounds
VISION REQUIREMENT
Specific vision abilities required by this job may include:
Close vision (use of a computer, equipment, or any other work duties that require clear vision within two (2) feet or less).
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work near moving mechanical parts (spinning shafts, engines, lifts, etc.) Never
Work in high, precarious places (tall structures, bucket lifts, extension ladders, etc.) Never
Fumes or airborne particles (painting, sanding, solvents, flying lint or dust particles, etc.) Never
Toxic or caustic chemicals (including potential for chemical spills, etc.) Never
Outdoor weather conditions (exposure to outdoor heat, cold or inclement weather) Occasionally
Wet or humid conditions (not weather-related, such as greenhouse, carwash, etc.) Never
Risk of electrical shock (live electrical wires, equipment that retains power after shutoff) Occasionally
Vibration (jack hammer, soil compactor, equipment that creates high vibration, etc.) Never
The noise level in the work environment is usually
Moderate (business office with computers/printers, light traffic, etc.)
ADDITIONAL INFORMATION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).
$83k-101k yearly est. 32d ago
Technical Support Specialist
Smartx Technology Solutions
Information technology/support technician job in West Palm Beach, FL
SMArtX provides managed accounts technology that supports modern wealth management platforms. When our client success team runs into technical issues, the Technical Support Specialist helps identify the problem, work toward a solution, and keep everyone informed along the way.
This is a hands-on support role focused on troubleshooting, client communication, and working closely with our Product and Engineering teams when issues require deeper investigation.
What You'll Do
Serve as the first point of contact for technical issues from internal teams
Investigate and troubleshoot issues, including identifying root causes and assessing impact
Track and manage support tickets from start to resolution
Communicate clearly with clients, providing updates and explanations in plain language
Work with Product, Engineering, and Client Success teams to resolve complex issues
Help create and maintain troubleshooting guides and support documentation
Creating runbooks for repetitive tasks.
Work with our external monitoring team to pass runbooks for them to run.
Work towards automation of all manual & repetitive tasks.
What We're Looking For
2+ years of experience supporting clients in a SaaS or enterprise software environment
Experience in financial services preferred
Comfort reading and writing code, or deep experience in at least one language (C#, Java, or Python preferred)
Working knowledge of databases and SQL
Basic understanding of APIs, web services, and cloud-based systems
Strong problem-solving skills and attention to detail
Ability to communicate effectively with both technical and non-technical users
Organized, self-motivated, and able to manage multiple issues at once
Bachelor's degree in Computer Science or a related field preferred
About SmartX
Founded in 2013, SmartX Advisory Solutions is a growing financial technology firm focused on building innovative solutions for the wealth management industry. We offer a professional, collaborative, and flexible work environment.
$34k-57k yearly est. Auto-Apply 2d ago
RECOVERY SUPPORT TECHNICIAN-Screening Evening Shift
New Horizons of The Treasure Coast 4.0
Information technology/support technician job in Fort Pierce, FL
Full-time Description NEW HORIZONS OF THE TREASURE COAST
New Horizons of the Treasure Coast and Okeechobee is the region's most comprehensive mental health and substance use recovery agency, with nine facilities across four counties serving 14,000 children and adults annually, regardless of their ability to pay. New Horizons of the Treasure Coast was created in 1958 by community members who passionately believed that quality mental health services should be available to all in need on the Treasure Coast. From its first location in Ft. Pierce, New Horizons has expanded to serve residents in Indian River, Martin, Okeechobee, and St. Lucie Counties, with its main campus on Midway Road in Fort Pierce.
We are seeking dedicated and compassionate RECOVERY SUPPORT TECHNICIANS who are eager and ready to help individuals with behavioral health problems. Interested candidates will be fully trained and must be ready and willing to serve our population.
EXEMPTION STATUS: Hourly Non-Exempt / Non-Exempt employees are eligible to overtime every time is approved and needed.
REQUIREMENTS:
Individuals with High School Diploma willing to learn the Behavioral Healthcare system
Certified Nursing Assistant wanting to gain experience in the Behavioral Health Field (Preferred but not required)
Student in the Social Services field who are willing to gain more experience in a behavioral health setting due to their field of study. (Preferred but not required)
Must have a valid Florida Driver's License with 6 points or less in the last 5 years (Required)
Must work all units within New Horizons of the Treasure Coast (Adult & Children) (Required)
Must be willing to work a weekend during the month (Required)
ESSENTIAL JOB FUNCTIONS
Assists in daily course of treatment for new and existing clients, observation, and referral of clients presenting for services.
Takes direction from charge nurse and for Screening
Recognizes signs of aggressive behavior and responds promptly to crisis situations.
Appropriately utilizes verbal and physical intervention non-violent crisis intervention techniques to redirect and prompt clients to safe and appropriate behavior.
Completes all shift duties as assigned in an efficient manner and meets all time requirements (15 minutes checks, routine checks, or searches, etc).
Places clients in seclusion and or restraints in accordance with unit protocol and procedure as a last resort.
Guides and participates in client therapeutic milieu.
Effectively interacts with client's family and significant others.
Is familiar with assigned clients' individual treatment plan goals and assists and encourages clients in implementing and carrying out appropriate aspects of the plan.
Maintains an atmosphere of dignity and respect in all interactions.
Must be awake and alert at all times.
Prepares written documentation and record keeping for assigned clients.
All entries made in the client's medical record are in correct sequence and according to protocol and procedure.
Close observation check lists are completed in a timely and accurate manner and according to protocol and procedure.
Documentation is neat, legible, and in accordance with accepted charting standards.
Provides assistance for clients who present for services.
Obtains as much general information from the client and family as possible.
Client orientation to facility is completed in a timely manner according to protocol and procedure.
Valuables are secured and recorded according to protocol and procedures
Client's belongings are checked according to protocol and procedure.
Client rights and responsibilities are effectively communicated upon admission.
Maintains current driver's license.
Miscellaneous duties are performed according to instruction
NEW HORIZONS OFFERS A GREAT BENEFIT PACKET THAT INCLUDES:
Health insurance
Dental insurance
Vision insurance
Disability insurance
Paid time off
Paid holidays
Paid sick leave
Paid training
Employee Assistance Program
Employer Paid Life Insurance
Retirement Plan (403b)
Requirements PHYSICAL REQUIREMENTS
Must be able to apply Therapeutic Effective Aggression Management (CPI/CARE) Techniques without limitations.
Job Function requires extended Standing or walking-Standing is to remain on one's feet in an upright position at various times to assist clients or staff.
Lifting or carrying objects weighing 20-50 pounds
Ability to lift or move objects weighing 51 pounds to 100 pounds with the use of appropriate devices
The work requires visual acuity such as preparing and analyzing data and figures; to utilize computer systems; extensive reading. Must have the ability to effectively communicate in both written and oral form
Must pass Level 2 Background through DCF and AHCA Clearinghouse. For more information, click on the link: ********************************
$30k-39k yearly est. 60d+ ago
Computer Technician
Millenniumsoft 3.8
Information technology/support technician job in Stuart, FL
The IT Service Desk provides essential support for information technologies at Liberator Medical Supply, Inc. IT Service Desk provides direct support to Liberator's staff as they use information technologies to advance the businesses mission. Service Desk staff work in a dynamic, fast-paced call center that provides services over the phone, through e-mail, chat and in person.
Primary Duties and Responsibilities
1. Customer Service:
· Service Desk staff are responsible for ensuring customer satisfaction in every step of problem resolution. Staff members are required to track detailed information about each customer's service need in an incident management system. They then document their diagnostic steps and communications with the customer as they troubleshoot the reported problem.
· Investigation and use of a knowledgebase is required to find the correct solution. Staff follow-up with all customers to ensure a good experience is required. Ability to communicate effectively and professionally with members at all level across the Bard global community is essential.
· Keeping support services running smoothly and efficiently is a priority at the IT Service Desk, and all staff are required to perform other office work as necessary from time to time.
2. Computing Information and Referral:
· Service Desk staff provide general information about computing services at Liberator. This includes information about access to services provided by IT and other Liberator departments. Service Desk staff must be familiar with and abide by company policies associated with responsible use of information technologies.
· Service Desk staff must be able to recognize questions that go beyond the scope of services provided by the IT Service Desk, and make accurate referrals to other service providers as needed.
3. Problem Resolution:
· Service Desk staff work directly with customers to resolve their problems accessing Liberator networked services. Problem resolution involves gathering information, diagnosing the customers' needs, conducting research to find correct solutions, and confirming that the customers are able to access their required services or applications.
· Staff members work in teams that specialize in Windows computing.
4. Training:
· Information technology at Liberator is highly dynamic. Service Desk staff have the ability to acquire and maintain a working knowledge of a wide range of applications and services. Staff members must be continually aware of changes that directly affect members of the Liberator's community.
· In order to develop and maintain this knowledge, Service Desk staff are required to attend regular meetings and training activities.
II. Ancillary Duties and Responsibilities
· Performs other duties and tasks as assigned or directed
III. Reporting Relationship Responsibilities
· No supervisory responsibilities
· Provides work direction only
IV. Minimum Requirements or Qualifications (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
· High School Diploma or equivalent Information Technology training or degree in related field and/or 1 year IT work experience.
· Past work experience in a high-traffic customer service setting.
· Excellent verbal and written communication skills.
· Knowledge of commonly used concepts, practices, and procedures for end user technical support.
· Strong customer service experience.
· Excellent phone etiquette.
· Strong problem solving and research skills.
· Experience using Microsoft application and cloud services.
· Functional knowledge of Windows computing.
V. Physical Demands (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ) While performing the duties of this job, the employee is frequently required to reach, kneel, bend, stand, walk, sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 45 lbs.
VI. Work Environment (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ) While performing the duties of this position, the employee performs tasks in a temperature controlled office environment under normal office conditions. The noise level in the work environment is usually moderate. The work environment involves minimal exposure to hazards or physical risks, which require following basic safety precautions.
$37k-49k yearly est. 60d+ ago
INFORMATION TECHNOLOGY INTERNSHIP
State of Florida 4.3
Information technology/support technician job in Port Saint Lucie, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
Information technology/support technician job in Stuart, FL
Computer-Aided Inspection Technician (Entry Level)
UNEW, Inc., formerly ETS Power Group, Inc., is an ISO-certified provider of dimensional inspection services supporting aerospace, industrial gas turbine, and precision manufacturing industries. We use advanced optical scanning systems and Zeiss Inspect software to ensure the highest accuracy in component verification.
As a Computer-Aided Inspection Technician, you'll learn to perform dimensional inspections using Zeiss Inspect (formerly GOM Inspect) software and high-precision 3D scanning systems. This is a great opportunity for someone mechanically inclined who enjoys hands-on technical work and wants to grow into an advanced metrology or engineering role.
Key Responsibilities
Process scanned data and compare geometry to CAD models and blueprints using Zeiss Inspect.
Support creation of dimensional inspection reports following ISO17025 procedures.
Learn to interpret blueprints and GD&T to verify part conformance.
Maintain cleanliness, calibration, and operational readiness of scanning and computer equipment.
Work closely with senior engineers and technicians to improve workflows and gain proficiency.
Requirements
Basic understanding of mechanical concepts, measurement, or blueprint reading.
Strong attention to detail and willingness to learn new metrology technologies.
Basic computer proficiency (Microsoft Office, file management).
Prior experience with CAD, 3D printing, or machining a plus.
Ability to follow written procedures and work accurately with minimal supervision.
Must be a U.S. person (per ITAR regulations).
What We Offer
On-the-job training with Zeiss Inspect / GOM Inspect and 3D optical scanning systems.
Growth opportunity into advanced inspection or engineering roles.
Competitive pay, benefits, and a clean, technology-driven work environment.
Be part of an ISO17025-accredited team supporting world-class aerospace and power generation companies.
Information technology/support technician job in Stuart, FL
Job Description
Computer-Aided Inspection Technician (Entry Level)
UNEW, Inc., formerly ETS Power Group, Inc., is an ISO-certified provider of dimensional inspection services supporting aerospace, industrial gas turbine, and precision manufacturing industries. We use advanced optical scanning systems and Zeiss Inspect software to ensure the highest accuracy in component verification.
As a Computer-Aided Inspection Technician, you'll learn to perform dimensional inspections using Zeiss Inspect (formerly GOM Inspect) software and high-precision 3D scanning systems. This is a great opportunity for someone mechanically inclined who enjoys hands-on technical work and wants to grow into an advanced metrology or engineering role.
Key Responsibilities
Process scanned data and compare geometry to CAD models and blueprints using Zeiss Inspect.
Support creation of dimensional inspection reports following ISO17025 procedures.
Learn to interpret blueprints and GD&T to verify part conformance.
Maintain cleanliness, calibration, and operational readiness of scanning and computer equipment.
Work closely with senior engineers and technicians to improve workflows and gain proficiency.
Requirements
Basic understanding of mechanical concepts, measurement, or blueprint reading.
Strong attention to detail and willingness to learn new metrology technologies.
Basic computer proficiency (Microsoft Office, file management).
Prior experience with CAD, 3D printing, or machining a plus.
Ability to follow written procedures and work accurately with minimal supervision.
Must be a U.S. person (per ITAR regulations).
What We Offer
On-the-job training with Zeiss Inspect / GOM Inspect and 3D optical scanning systems.
Growth opportunity into advanced inspection or engineering roles.
Competitive pay, benefits, and a clean, technology-driven work environment.
Be part of an ISO17025-accredited team supporting world-class aerospace and power generation companies.
$32k-45k yearly est. 7d ago
Help Desk Administrator
National Oak Brand
Information technology/support technician job in West Palm Beach, FL
Company:
National Oak Distributors (NOD) has merged with Integrated Supply Network (ISN) combining the leader in automotive paint, body and equipment wholesale distribution with the leader in automotive tools and equipment distribution. This is a significant step forward in our vision to expand geographic reach, and to deliver value added services and solutions to both suppliers and customers. Our priority remains unchanged - to continue to deliver exceptional service and value to our suppliers and customers in a thriving and collaborative workplace for the industry's top talent.
Role Summary
As an IT Helpdesk Administrator, you will be an integral part of our IT service team, providing essential technical assistance to end-users following the ITSM methodology. This role is designed for individuals at the beginning of their IT career who are eager to apply their academic knowledge in a real-world setting, learn new skills, and grow within a collaborative and fast-paced environment. This is a Monday - Friday in office position. Benefits include competitive pay rate, 100% company paid health insurance for employee, 401k, over three weeks paid time off and more! The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this position successfully.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
· Provide technical support for both hardware and software issues our users encounter.
· Good understanding of Windows Operating Systems such as Windows 10/11.
· Good understanding of computer systems, mobile devices and other tech
· Microsoft Office 365 experience.
· Must be able to stay calm in stressful situations perform their work task in a very positive customer service manner.
· Respond to and resolve help desk requests.
· Review application logs, update, and document processes for knowledge base.
· Install and test computer-related equipment.
· Knowledgeable of network LAN/WAN topologies is a plus.
· Knowledge of OS deployment solutions such as MDT.
· Knowledge and ability to user Remote Access tools.
· Good understanding of Active Directory.
Education and/or Experience
Associate or higher degree in a related field; advanced knowledge of computer systems; understanding of IT best practices; ability to respond to help desk requests after hours on a limited basis.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision and peripheral vision.
Certificates, Licenses, Registrations
Microsoft/CompTIA certifications (MCP, A+, Network+ and Security+); any of these will be highly advantageous in resume consideration.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should have knowledge of Database software, Development software and Internet software.
$33k-48k yearly est. 17d ago
Learn more about information technology/support technician jobs
How much does an information technology/support technician earn in Jensen Beach, FL?
The average information technology/support technician in Jensen Beach, FL earns between $26,000 and $63,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.
Average information technology/support technician salary in Jensen Beach, FL
$41,000
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