Information technology/support technician jobs in Patterson, NY - 732 jobs

*IT Support Specialist* *Location:* Carmel, NY *Schedule:* Monday-Friday, 8:00 AM-4:00 PM (On-site) *Pay:* $22-$25/hour (35-hour work week) As an IT Support Specialist, you will provide hands-on support for classroom technologies and district IT systems. Responsibilities include troubleshooting and maintaining devices such as Chromebooks, PCs, Windows devices, Smart Boards, iPads, and other educational technologies. You will work closely with district staff and leadership, including Directors of Technology, so strong communication and interpersonal skills are essential. *Key Responsibilities* * Troubleshoot and support classroom technologies (PCs, Chromebooks, Smart Boards, iPads) * Configure and manage user profiles (Active Directory or similar) * Perform workstation setups, installs, and basic network upgrades * Support virtual server environments and email troubleshooting * Configure and troubleshoot printers, routers, switches, and LAN/WAN connections * Assist with server hardware configuration and network operations *Required Skills & Experience* * *1-3 years* supporting Active Directory (user adds/removes, password resets) * *1-3 years* troubleshooting Microsoft network configurations (ping, IPconfig, VLAN, DHCP, DNS, LDAP, subnets) * Experience supporting mobile devices (iPads, Chromebooks) and Smart Boards * Strong knowledge of Windows 10 * Excellent communication and customer service skills *Soft Skills (Huge Plus)* * Strong interpersonal skills and ability to work well with end users and district leadership * Ability to explain technical concepts in simple terms * Problem-solving mindset and adaptability in a fast-paced environment * Professional demeanor and customer-first attitude *Employee Value Proposition* * Exposure to enterprise-level infrastructure technologies in an educational environment * Opportunity to grow networking skills and advance your IT career * Excellent benefits upon conversion: * 18 paid holidays * 3 weeks vacation * NY State pension after 1 year * Low-cost medical benefits * 35-hour work week for great work/life balance *Job Type & Location* This is a Contract to Hire position based out of Carmel, NY. *Pay and Benefits*The pay range for this position is $22.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Carmel,NY. *Application Deadline*This position is anticipated to close on Jan 22, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Contract Orangeburg, NY, Totowa, NJ, Dayton, NJ Responsibilities: Improve operational efficiency by championing standardization and innovation Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution Be ambitious, able to work independently & in a team environment under deadlines Be process-oriented and help develop runbooks and other technical documentation Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts Requirements: 2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Experience working with Salt or Ansible for orchestration (preferably Salt) Excellent written and verbal communications interpersonal and customer service skills Working knowledge of: Jira concepts and SDLC framework Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)

Job Summary The primary focus of the Data Support Analyst I representative is to provide proactive customer service to both our clients and internal teams. This position will troubleshoot, diagnose, and resolve problems with our aggregation systems. Job Responsibilities Provide Tier 2 level support via chat, email, and phone Interface with end user clients to help troubleshoot and resolve technical issues, procedural issues, and ensure data transfer efficiencies Interface with internal support teams on escalated issues - both customer and operations based Adhere to team and individual key performance indicators (KPIs) Stay up to date on system releases, new features, and bugs Make outbound calls help expedite resolution Provides a second level of support for account aggregation Perform other duties as assigned Requirements Bachelor's degree or equivalent work experience required; college degree preferred 2 years customer service experience preferred Team Player with the ability to work independently as needed Ability to work overtime, including evenings and weekends as needed Skills Exceptional communication skills (both written and verbal) Strong analytical and diagnostic skills Working knowledge of different aggregation methods(Screen Scraping,API's, and File Based) Understand the different types of financial accounts that can be aggregated Ability to read and interpretdifferent HTTPresponses (JSON, XML, HTML and others) Strong technical troubleshootingand critical thinking Ability to adapt in a fast-paced environment while multitasking Dependable, accountable, self-motivated, and drive to excel Detailed oriented Working knowledge of MS Office suite Strong organization skills and excellent time management skills The salary range for this position is $50,000 - $59,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off. At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it's the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors' value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients. At eMoney, we create and nurture a culture that values diversity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results. eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Gartner analysts are industry thought leaders who create must-have research, market predictions, and advice for the key decision makers in a broad range of world-leading organizations. A senior director possesses a keen eye for identifying gaps, problems, and solutions within the market they serve. Senior directors don't just report on the markets of functions they cover; they help shape the development of the technology industry and influencethe most critical decisions technology leaders face. In this role, the senior director analyst will contribute to Gartner's evolving research into cyber-physical systems (CPS) security. Gartner defines CPS as "Engineered systems that orchestrate sensing, computation, control, networking and analytics to interact with the physical world (including humans)." Often interchangeably referred to as OT/IoT/IIoT/IoMT or "Smart" assets, when secure, CPS enable safe, real-time, reliable, resilient and adaptable performance. What you will do: We are looking for a senior director analyst in Gartner's Applied Risk practice towriteand present cutting-edge research on CPS security. A senior director's insights both provide actional guidance to help cybersecurity leaders defend against emerging risks and provoke meaningful conversations that shape executive thinking. Gartner analysts can also expect to engage with senior decision makers every day, becoming indispensable sources of advice and inspiration. The senior director analyst will: Write high-quality, clear, actionable, "must-have research" based on proven Gartner methodologies. Deliver through thought leadership that offers compelling, actionable approaches to clients' needs and requests that accelerate the client's ability to act. Be an industry-recognized expert on the architecture and implementation of cyber-physical systems security both in traditional ICS/OT environments, and in a post-Purdue Model world where new CPS such as robots and autonomous systems increasingly deploy. Become an expert on the cyber-physical systems security industry, identifying and evaluating solutions vendors and understanding emerging trends in the market. Collaborate with a cross-disciplinary team of analysts and thought leaders to take strong research positions that challenge conventional thinking. Provide clients and prospects with actionable advice aligned to their designated content area. Create and deliver presentation materials for Gartner events, industry and professional association conferences, and client briefings. Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community. What you will need: At least 12 years of relevant field or industry experience.At least five years of experience securing cyber-physical systems in complex environments required. Must be able to think strategically across industry boundaries. The ideal candidate will take lessons learned from a key industry (Critical Infrastructure, Oil and Gas, Heavy Manufacturing,Aerospace and Defense, Automotive, Medical devices) and be able to apply them to any context. Must be familiar with key industry standards related to CPS security risks such as NERC-CIP, ISA/IEC 62443, NIST SP 800-82, and C2M2 Must be familiar with CPS security vendors and deployment best practices Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders Fully proficient in understanding and dealing with corporate issues like governance, ownership and organizational constructs and politics Demonstrate superior analytical skills, applying conceptual models, recognizing patterns while drawing and defending conclusions Skilled at distilling complex concepts into concise advice, and successful at developing and defending research positions Strong written and verbal proficiency; analytical and presentation skills; ability to engage clients and respond effectively to questions Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team Willingness and ability to travel up to 10% #LI-remote #LI-EH1 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 152,000 USD - 190,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email . Job Requisition ID:97111 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

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DTM Consulting is a computer consulting company that provides technology support to small businesses that do not have their own in-house IT staff. We are currently seeking a Technical Support person to join our team. The Technical Support/Network Administrator person is responsible for providing e-mail, phone and on-site support for our clients, mostly in the Northern NJ area. This position will offer daily challenges as well as exposure to various facets of IT outside of the position's responsibilities. The position is located in Montvale, NJ and requires frequent travel to client offices. Training will be provided on an ongoing basis. Essential Duties/Responsibilities: Assist with the administration of Office365 accounts as well as assist with performing migrations to Office365. Install, repair, and maintain Windows server and workstation operating systems. Apple/Mac knowledge a plus. Manage DNS, DHCP, firewalls, VPNs, VLANs and network switches. Administer new and existing user accounts in Active Directory and Office365. Knowledge of Microsoft Group Policies. Troubleshoot and repair hardware and software issues on workstations and laptops. Diagnose system failures and isolate faulty hardware or software. Coordinate and perform server installation, repair and maintenance. Research and implement permanent fixes for recurring issues. Analyze needs of the end users, solve problems and effectively communicate with clients and other employees. Effectively document network settings and solutions to problems for future reference. Qualifications: Five plus years related job experience preferred. Must have reliable transportation. Physically able to lift 50 lbs. Must be a self-starter, and work well independently with minimal guidance after training. Be able to troubleshoot problems, research independently and propose solutions to the team. Must be able to write and speak clearly and effectively and have excellent communication and follow-through skills. Must be able to work on multiple tasks concurrently. Must be able to troubleshoot remotely. Familiarity with Kaseya is a plus. Ideal candidate has an Associate's or Bachelor's degree in IT. Hours are either 9am to 5pm or 10am to 6pm depending upon operational needs Monday through Friday with occasional before/after hours and infrequent weekend work required. Salary range is 65-80k and will be based on experience. We offer a total compensation package which includes salary plus a full comprehensive benefits package. Package includes Paid Time Off Days, Paid Holidays, Retirement Plan with Employer Match, 100% Single Employer Paid Medical, Dental, Vision, Life Insurance, Education Assistance, Various Voluntary Benefits, Wellness Program Including Mental Health Support and an Employee Assistance Program (EAP) and More. Please submit resume, cover letter and salary range. Resumes without salary requirements will not be considered. Visit Us On LinkedIn: ************************************************* View All Openings: ************************************ Website: **************

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

The Desktop Support team ensures operational success for internal IT hardware, software, and assets. The Desktop Support Engineer Lead provides support to the company's end users and their use of technology. This role provides support to the company's business operations at the office in New Rochelle, and for remote employees. A strong skill set in supporting desktop, networking, and applications is required. Job Functions/Primary Responsibilities: Handle inbound service requests or incidents reported via phone, chat, e-mail, or ticket system. Properly record, classify, and provide initial support for all requests or incidents reported, per standard operating procedures. Performs research and follows troubleshooting steps to provide first contact resolution. Provides a positive user experience during the duration any engagements or interactions. Provides answers to end users by identifying problems; researching answers; guiding users through corrective steps. Ensures resolution confirmation and closure of incidents and service requests. Follows up with the end user to provide updates on open issues. Track and thoroughly detail technology issues in ticketing system. Deploy and set up end users with new equipment or replacement. Onboard new company employees with required assets and access. Work one on one with end users both in-person and remotely. Provision and deprovision accounts Escalate problems (when required) to the appropriate resolving team. Tracks and communicates customer issues through completion. Review vendor or third-party software updates, drivers, knowledge bases, and FAQ resources to stay up to date on known issues that may compromise systems' security or stability. Identify and learn appropriate software and hardware used and supported by the organization. Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. Develop documentation to support customers and end users. Provides training and guidance to junior members Defines/contributes to standard operating procedures for desktop engineers Occasional off-shift and weekend work, as required. After hours on-call scheduled rotation, as required. Job Requirements/Desired Skills and Experience: 3-5 years in IT customer support, technical support, help desk or service desk experience. 3-5 years providing IT infrastructure, application, PC and Mac desktop support. A Bachelor's degree in Computer Science, Information Technology, or a closely related degree required. Relevant industry or vendor certifications (i.e., CompTIA, Microsoft, Apple, Google, HDI, ITIL, etc.) desired. Experience with imaging software. Knowledge of network security practices and anti-virus programs. Experience with scripting (PowerShell, Python, etc.). Hands-on experience with Windows/Mac OS environments. Proficient with Mac JAMF Admin preferred Must have exceptional customer relations skills and a commitment to excellent customer service. Ability to work with non-technical customers to gather business requirements and translate into technical specifications. Excellent oral and written communication skills. Good analytical and troubleshooting skills with a demonstrated proficiency at problem solving/root cause analysis to identify issues and resolve. Key Competencies: Empathetic: Want to genuinely help other people. Have the willingness to understand another person's experience and see it through their eyes. Emotional Intelligence: Capability of recognizing, controlling, and expressing one's emotions and how to handle interpersonal engagements judiciously and empathetically. Problem Solver / Solution Provider: Strong analytical skills to assess a problem, determine the cause, and identify a clear path to a solution. Internet Savvy: Knowing how the Internet, Cloud, and IoT functions and the technology involved to make it work and keep it secure. Technologist: Has a love of all thing tech and typically the “go to” IT person for friends and family. Knows your way around desktop hardware, software applications, operating systems, and network connectivity. Knowledge-driven Mindset: Enjoys learning, growing, and continuously improving not only themselves, but looks to help improve their team, the customer experience, and ultimately the company through the supportive notion of people, processes, and technology. Strong Communicator: Both verbally and in writing, the ability to document, translate, and clearly articulate ideas and information in an authentic way. Active listening skills are also essential to effective communication. Master of Simplicity: The organizational skillset to quickly assess a problem, sort it all out, and then present to the customer the simplest answer possible to resolve their problem. Growth Mindset: The inner drive for learning and growing. As products, technology, and policies will change over time, the individual must be capable of growth and change as well. Salary Range: $80,000-$100,000 *The base salary range represents the low and high end of the expected salary range for the position. The base salary offered may depend on a variety of factors such as geographic location, experience, education, and skill level.

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development About Us: We are an MSP committed to delivering top-notch IT support and solutions to local businesses. Were looking for a skilled Bench Technician with 3-5 years of experience to help us keep our clients hardware running smoothly and efficiently. Job Description What Youll Do: Diagnose, repair, and refurbish IT equipment including desktops, laptops, servers, and networking hardware Troubleshoot hardware issues quickly and accurately to minimize client downtime Assemble and prepare equipment for deployment or return to clients Maintain detailed records of repairs, parts used, and test results Manage and organize repair bench workspace and inventory of spare parts and tools Work closely with help desk and field technicians to support client needs and share technical insights Assist in configuring and testing equipment before its delivered or deployed Stay up to date on the latest hardware technology and repair techniques relevant to MSP services Onsite work at Clients locations as needed. Including setups, pickups, drop-offs Manage incoming deliveries and inventory. Additional Duties and Responsibilities: Improve customer service, perception, and satisfaction. Fast turnaround of Customer Requests. Ability to multi-task Ability to work in a team and communicate effectively. Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently. Escalate service requests that require engineer level support, following ticket to resolution. Responsible for entering all time and expenses in ConnectWise as they occur. Enter all work as service tickets in ConnectWise. Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University. Who You Are: You have 3-5 years of solid experience as a Bench Technician or similar role within IT support or repair A Plus Certification Comfortable with a variety of IT hardware from desktops and laptops to networking devices and servers Detail-oriented and able to troubleshoot with patience and precision Able to handle multiple repair jobs efficiently in a fast-paced environment A good communicator who can work collaboratively with a small team and interface with clients when needed Reliable and proactive, taking ownership of your work from start to finish Advanced understanding of operating systems, business applications, printing systems, and network systems. Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. Diagnosis skills of technical issues. Familiarity with MSP workflows, ticketing systems, or IT service management is a plus Travel to clients locations as needed (Must have reliable transportation) Why Join Us? A friendly, supportive team atmosphere where your skills really make a difference Hands-on experience with a wide range of hardware in a growing MSP environment Opportunities to expand your technical knowledge and grow your career Competitive pay and flexible work arrangements tailored for work-life balance A chance to help local businesses stay productive and secure with your expertise If youre ready to bring your repair skills to a growing MSP where youll be valued and challenged, wed love to hear from you! Travel to clients locations as needed (Must have reliable transportation)

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Qualifications Provides phone and desktop support/consulting services and problem resolution. Images and Deploys computers for New Hires and Upgrades. Provides on-site desktop support services and problem resolution. Interfaces with other support groups to resolve problems. Troubleshoots routine to moderately complex desktop problems. Completes special projects and performs other duties as assigned. Additional Information To know more about this position or to schedule an interview, please contact: Sagar Rathore ************ ******************************

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job Summary: Hourly Contract Role with possible Contract to Hire option We are seeking a skilled IT Service Desk Technician (Level 2) to provide both IT and Operational Technology (OT) support to non-technical end-users in a fast-paced, manufacturing or industrial environment. This position involves delivering in-person and remote support, independently performing device setup, troubleshooting, maintenance, and upgrades across a range of hardware and software platforms. The technician will be responsible for resolving technical issues, fulfilling service requests, and answering user inquiries with a focus on quality, efficiency, and exceptional customer service. Adherence to company IT policies, especially those related to security protocols, is essential. The ideal candidate will have strong interpersonal skills, the ability to communicate clearly with end users, and a proactive approach to problem-solving. This role also serves as hands-on support for the infrastructure team, assisting with the physical deployment, troubleshooting, and maintenance of network equipment such as switches, access points, servers, printers, and cabling. The technician will ensure smooth operation and integration of systems across automation layers, factory IT environments, and enterprise infrastructure - both onsite and at remote locations. Success in this role requires strong collaboration with cross-functional teams including IT, Maintenance, and Engineering, with a focus on system reliability, uptime, and operational continuity. This is a 100% onsite position at the local facility. Essential Duties and Responsibilities: 40% Trouble shooting, Problem Solving and Support: Provide hands-on and remote troubleshooting for a wide range of systems, including servers, PCs, cameras, and network devices. Respond to escalated Service Desk tickets, ensuring timely resolution and communication with end users. Install, configure, and troubleshoot hardware and software on desktops, laptops, servers, and other IT equipment. Image PCs, install software, and set up peripheral devices to meet company standards. Maintain detailed and up-to-date documentation within the ticketing system, including current status, troubleshooting steps, and resolutions. Complete a minimum of five service tickets per day, maintaining a high level of accuracy and professionalism. Deliver exceptional customer service by assisting end users with technical issues in a clear, courteous, and professional manner. Build positive relationships with employees and team members to understand needs and provide effective IT solutions. 40% Hardware and Software Support: Support the implementation, maintenance, and troubleshooting of computer hardware and software as directed by the Infrastructure Team. Partner with Level 3 IT teams for network and infrastructure support, including remote troubleshooting and incident resolution. Assist in maintaining local IT assets and ensure they are compliant with security and operational standards. 20% OT Support: Collaborate with IT Level 3 and Engineering teams to support OT systems and ensure the reliable integration of OT and IT networks. Assist in the deployment, configuration, maintenance, and troubleshooting of OT systems including SCADA, PLCs, DCS, HMIs, and related industrial control equipment. Provide backup support for first-line OT issues, helping maintain uptime and continuity of operations. Contribute to cybersecurity efforts by adhering to OT/IT policies and assisting with compliance and security initiatives. Contribute to root cause analysis and support incident response for OT-related system failures. Work closely with cross-functional teams, including Infrastructure, Engineering, and Maintenance, to deliver integrated support solutions. Accurately gather and document user requirements to support technical resolutions or escalate appropriately. Job Qualifications: Required: Education: Bachelor's degree in computer science, Information Technology, or a related field. Equivalent experience in the industry may be considered in lieu of a degree. Preferred: Technical Experience: Familiarity with SCADA software (e.g., Wonderware, IBA, GE iFIX) and Manufacturing Execution Systems (MES) platforms (e.g., AVEVA). Understanding of Internet of Things (IoT) from a connectivity and data management perspective. Skills: Excellent problem-solving skills with the ability to work effectively under pressure. Strong communication and interpersonal skills to collaborate effectively with team members and stakeholders. Job Experience: Required: Minimum of 5 Years of Experience: At least 5 years of experience in IT operations and/or infrastructure management. Project Management and Leadership: Strong project management and leadership skills, with a proven ability to lead cross-functional teams. IT Infrastructure Operations: Demonstrated experience in IT infrastructure operations, including: Windows servers Azure cloud services Basic networking concepts Virtualization Technologies: Proficiency in virtualization technologies, including Azure HCI and Hyper-V. Backup Technologies: Experience with backup technologies and disaster recovery solutions. Operational Technology/IoT Devices: Familiarity with IT operational technology and Internet of Things (IoT) devices. Knowledge, Skills and Abilities: Required: Strong Understanding of Industrial Automation: In-depth knowledge of industrial automation and control systems. Problem-Solving and Analytical Skills: Excellent problem-solving and analytical abilities to address complex challenges. Project Management and Leadership: Proven project management and leadership skills to guide teams effectively. Communication and Collaboration: Effective communication and collaboration skills to work well with team members and stakeholders. Preferred: Cybersecurity Knowledge: Familiarity with cybersecurity principles, particularly in industrial environments, including risk assessment and mitigation strategies. Relevant Certifications: Certifications in relevant technologies (e.g., Cisco, Microsoft, CompTIA). *Environmental characteristics described are representative of those an employee encounters while performing essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above statements reflect the general details necessary to describe the principle functions of the occupation and should not be construed as a detailed description of all work requirements that may be inherent in the occupation. *M&S Consulting proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a protected veteran, or any other characteristic protected by law.

Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k The Help Desk Administrator position is primarily responsible to ensure all employees' help desk related concerns are attended to on a timely basis and to assist with the company's internal and external IT infrastructure and processes. She/he will interface with all departments and all levels of management on a daily basis. Duties & Responsibilities: Provide tier 1 and tier 2 support and troubleshooting for end-users, using internal ticketing system to track work and escalate when appropriate Provide internal end-user support and training for Windows-based desktops, software and peripherals Generate and update support documentation User on-boarding and off-boarding Diagnose and resolve basic network support requests, such as connecting an end user device to an SSID, checking for a valid IP address or ethernet connectivity. Ability to evaluate new technology for compatibility with current system, processes and procedures Workstation life-cycle management, including deployment, upgrades, maintenance and decommissioning Maintains asset tracking and IT inventory Basic system administration and monitoring of Windows workstations and Windows servers, both virtual and physical Assist with application, hardware or system rollouts as needed Qualifications/Experience: Strong technical skills with PC's Ability to explain technical concepts to non-technical users with approachability and empathy Experience with installing and troubleshooting hardware and software issues. Basic understanding of networking concepts and protocols (DHCP, DNS, TCP/IP) Strong knowledge of Microsoft Office products, Windows 7,8 and 10 Operating Systems. Experience and knowledge with email system fundamentals. Experience with Wi-Fi technology and standards. Excellent communication, time management and organizational skill with strong attention to detail. Ability to solve problems and interpret variables in situations where only limited standardization exists Ability to learn and support new applications Self-motivated and able to work without direct supervision or as part of a team. A+, Net+ or MCP certifications are a plus. Tools & Equipment: PC, printer, telephone, fax machine, copier, and other office equipment.

Provide timely and effective technical support to Child Welfare professionals for hardware, software, and network -related issues. Track, prioritize, and resolve IT incidents and service requests related to Child Welfare systems, adhering to established service level agreements (SLAs). Collaborate with Child Welfare teams to identify and implement software solutions that enhance casework efficiency, data accuracy, and reporting capabilities. Assist in the development and maintenance of databases and information systems that support Child Welfare operations, ensuring data integrity and security. Administer and provide technical support for specialized Child Welfare case management software or systems. Provide training and support to Child Welfare professionals on the effective use of technology tools and systems. Requirements Bachelor's degree in Information Technology, Computer Science, Social Work, or a related field (or equivalent experience). Minimum of 3 years of proven experience in providing IT support, particularly in a Child Welfare or similar social services setting. Familiarity with Child Welfare practices, regulations, and case management processes. Proficiency in Windows and/or mac OS operating systems. Familiarity with specialized Child Welfare software or case management systems is highly desirable. Basic networking knowledge (e.g., TCP/IP, DNS, DHCP). Strong customer service orientation with excellent communication and interpersonal skills, especially in working with Child Welfare professionals. Ability to work in a dynamic environment and quickly adapt to changing priorities.

Supervisor of Technology Support Services Please note: Interviews will begin in early April To directly supervise employees and manage technology resources in order to deliver the highest level of support to all technology users in the Cheshire Public Schools. Essential Performance Responsibilities: * Supervising a staff of five Technology Assistants (union) by assigning work, providing feedback, approving hours worked and managing absence requests. * Technical administration of all software applications: * Google Admin Console * Windows Active Directory and Policy Management * Mutualink automated emergency response solution * Mitel/Micollab phone system and server * Maintenance and IT Direct ticketing system * Food Service (Mosaic) * PowerSchool, Chromebook and iPad management, etc. * Technical administration of all district hardware including: * Mitel/Micollab phone system and server * Fleet of over 4,000 chromebooks * Windows desktop PCs and laptops * Smart Interactive whiteboards and projectors * iPads and JAMF MDM software * MultiFunction printers using PaperCut * Develop and maintain documentation regarding troubleshooting and repair procedures * Maintain an accurate list of equipment at all locations using inventory tracking tool * Other duties and responsibilities as assigned by the Director of Technology Services. Travel Requirements: * Travel to all school district locations as necessary including transporting technology equipment Knowledge, Skills and Abilities: * Ability to carry out instructions furnished in written or oral form, and to work with minimum supervision. * Ability to problem-solve and prioritize a variety of support questions and satisfy user needs. * Possesses strong teamwork and consensus-building skills. Maintains cooperative working relationships within the team and organization. * Extensive knowledge of sound practices in device and network maintenance. * Time management is essential to effectively organize and prioritize the multitude of situations that arise each day. * Ability to supervise employees and provide clear direction, goals and objectives in a proactive, effective and respectful manner. * Ability to train employees and lead them through changes in procedures, etc. Physical and Mental Demands, Work Hazards: Works in standard office and school building environments. Ability to transport equipment in your personal vehicle up to 40 lbs. Qualifications Profile: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: * Experience as an active contributor in a technology team environment * High School diploma (minimum), technical school, college graduate or equivalent working experience. * Training and successful related experience in computer hardware, software and network use, troubleshooting and repair. * A+ certification and networking certifications are a plus. * Motor Vehicle Operator's License and ability to provide own transportation. Reports to: Director of Technology Services Salary: $70-80K To Apply: Please apply online at ************************************* OR ********************** Click on Job Opportunities. Cheshire Public Schools reserves the right to close the posting when a suitable applicant is found before the closing date.

Our company is looking for a Technical Support Specialist to join our team in our main office. This person will provide technical guidance and support to our business and customers. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally. Responsibilities: Act as product expert - Review and respond to all software and hardware issues as reported. Evaluate the product by testing its capabilities in an on-going manner. Determine and report on system capabilities and restrictions. Evaluate the customer objective and suggest alternatives and recommendations. Provide customer support - Collaborate with other technical team members to provide exceptional customer service to the client. Work with programmers to explain any errors found and provide recommendations for a solution. Improve any current programs by understanding the goal and outcome. Requirements: Bachelor's degree in Computer Science (or the equivalent) is required Four years of related technical support experience Technically savvy with strong project management skills Experience troubleshooting issues and achieving solutions The ability to explain to a non-technical person in a way they will understand

Job Listing IT Help Desk Technician BlueCastle IT Solutions LLC Cheshire, CT, USA Compensation $40,000 to $50,000 Annually Benefits Offered 401K, Dental, Life, Medical, Vision Employment Type Full-Time Why Work Here? “Rapidly develop your technical skills with exposure to a variety of client environments. Insurance Benefits, 401K, IT certification comps.” We are seeking an IT Support Technician to join our team! This is an entry-level position. We are looking for candidates with 0-2 years of experience in the Information Technology field. This person must be a good communicator and a person who can manage well when our client is in a pickle and needs strong guidance. The number one goal of everyone in our team is to make our Clients exceptionally happy. The IT Support Technician plays an important role in making sure that happens. The IT Support Technician handles the first level support requests that come in from our Clients. They are the first to touch a helpdesk ticket and make sure that the issued is handled quickly and the Client is informed of what to expect every step of the way. When help is needed the IT Support Technician can get help from or escalate issues to other members in the Service Desk Team. RESPONSIBILITIES & TASKS Customer service Providing a first point of contact for customers through our helpdesk, be that via phone, email or ticket Delight our Clients with a Friendly, Quick and Helpful Experience Provide the Client with basic remote troubleshooting Use of our Ticketing System Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Managing and recording all work though our Ticketing System Make sure that Client Documentation in well maintained Split tickets that have several issues into their own individual ticket Make sure that tickets aren't “stale” throughout the process Use of our Remote Monitoring & Management Tool (RMM) Review RMM dashboard and apply remediation actions as indicated by our Processes Review regularly scheduled/automated actions as indicated by our Processes Project Work From time to time the projects team will need additional resource to help deliver projects either on site or remotely. When opportunities arise the L1 Technician may be required to help with project delivery Communication, Reporting & Risk Escalate tickets that require Senior Helpdesk Engineer support Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Submit Timesheets & Expense reports as indicated on their SOPs Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients Teamwork Follow the schedule provided by the Service Delivery Manager or Service Coordinator / Dispatcher Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues Identify opportunities for improvement and make constructive suggestions for change Contribute to the process of innovative change effectively Undertake other duties as required by the Service Delivery Manager SKILLS & ATTRIBUTES DESIRED A love of (and ability to) Solve Problems & Challenges Great Communications skills, founded in being a good listener An understanding of support tools, techniques and how technology is used to provide services Strong understanding of operating systems, business applications, printing systems and network systems Must be able to type quickly and accurately while talking on the phone A deep desire to deliver an amazing Client Experience Knowledge of IT Applications, Software & Hardware The ability to speak both Geek and human Great Communications skills, founded in being a good listener IT literate - Advanced user level A deep desire to deliver an amazing Client Experience Drivers license The ability to keep up with & adapt to the fast-paced IT world NICE TO HAVE Experience using a Ticketing system / RMM Tool and PSA software Experience providing support via remote tools Experience handling Technical Service Tickets Experience and knowledge of working with the Microsoft 365 Platform Professional IT Certifications such as A+, Network+, Security+, Server+, Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Client Experience Certifications such as Helpdesk Habits etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business. PERKS Paid Holidays, including additional choice of 1 out of 4 “Floating Holidays” (Columbus Day, Veteran's Day, MLK Jr Day, Good Friday) Generous incentives for reaching Team and Company Goals We have Health / Dental and Vision covered! 401K with company match A Proactive Approach to Ongoing Training to help you develop life-long skills CAREER GROWTH For someone looking to progress their role, the IT Support Technician naturally leads into roles such as: the Level 2 IT Support Technician, IT Support Engineer, Account Manager, Service Delivery Manager, and more

Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Senior Specialist at JPMorgan Chase in Corporate Data Center Services Team, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. Job responsibilities Provides first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures Assists in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction Contributes to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise Uses problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues Required qualifications, capabilities, and skills 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks Experience with live chat, incident/service request management, and runbooks for system issue resolution Baseline knowledge of operational management and excellence Proven ability to balance tasks while documenting outcomes Preferred qualifications, capabilities, and skills Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems Ability to document issues, procedures, and root cause analysis