Information technology/support technician jobs in Ridgefield, CT

A nonprofit organization on Long Island is actively seeking a new Medical Support Specialist to join their growing team in Nassau County. In this role, the Medical Support Specialist will play an integral role in facilitating high-quality care and seamless operations for residents with diverse behavioral and medical needs. About the Opportunity: Schedule: Monday to Friday Hours: 8am to 4pm Responsibilities: Greet and onboard new residents upon arrival at the infirmary Manage clerical duties, including maintaining medical records, preparing reports, processing documentation, handling communications, and updating specific sections of the electronic medical record (EMR) Coordinate tasks related to billing and facilitate referrals through the EMR Communicate with insurance providers to support residents' healthcare needs Assist with prescription requests and oversee nursing schedules Organize transportation arrangements, including those required under 29i medical transportation provisions Facilitate resident admissions and intake processes, ensuring all necessary documentation is uploaded to the EMR Support family and provider interactions, including securing consents and arranging introductory meetings Oversee nursing team schedules, ensuring adequate coverage and filling gaps when needed Plan and schedule medical appointments and coordinate transportation logistics Communicate effectively with families, residents, and care teams to ensure seamless delivery of care Generate reports as needed for resident care and operational requirements Perform other duties, as needed Qualifications: Demonstrated commitment to Trauma-informed, Person-centered Care principles Solid understanding of the needs of Vulnerable populations, including individuals with autism, developmental disabilities, and complex medical needs Proficiency in digital tools, including the Microsoft Office suite and EMR systems Dedication to anti-racist principles and fostering diversity, equity, and inclusion Compliance with health and safety requirements, including immunizations or proof of immunity as mandated by New York State Public Health Law and related regulations Desired Skills: Associate's and/or Bachelor's Degree

Job Details Stamford CT - Stamford, CT $60000.00 - $80000.00 Salary/year Day Information TechnologyDescription OMEGA SYSTEMS JOB DESCRIPTION Service Desk Engineer Reports To: Service Desk Supervisor Division: Service Desk FSLA: Exempt Office Designation: In Office Office Location: Stamford, CT Under the guidance of the Manager of the Service Desk, this position is responsible for support of OMEGASYSTEMS Customers and employees working from OMEGASYSTEMS offices as well as Customer locations and remote locations. Support includes, but is not limited to, developing solutions and documentation of solutions and providing server, network, desktop, printer and telephony services while sustaining high customer satisfaction. The Service Desk functions as first line and escalation support to ensure the stable operation of the organization's Customer support as well as local office support services, including maintenance, troubleshooting applications, developing and testing solutions, documenting, resolving incidents and bug fixes. The individual will also assist in the maintenance of knowledge-based repository of common reported problems and resolutions to further increase effectiveness and efficiency for OMEGASYSTEMS Service Desk operations. NOTE: On-call rotation is required for this position. Functional Responsibility and Task Statements Provide 2 nd tier support through desk-side, remote, and local office support services Watch for repeat tickets to find trending issues. Work directly with Technical Account Manager on their customer's escalated issues. Create new knowledge base articles to increase the rate of first line resolution Follow documented processes for incident management and request fulfilment Provide guidance and direction for escalated service issues Demonstrates dedication to customer service and able to quickly assess risks Analyse and document software requirements Leadership and People Responsibilities Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally Technical Responsibility and Task Statements Provide timely, resolution to technical support issues while following company standards Properly log, prioritize, assign, track and respond to incidents and requests in a timely manner Identify and resolve incidents within agreed SLAs, policies and procedures Develop new support documentation of solutions that are used by Customer support services Monitor incident trends and identify recurring incidents for resolution Ensure that all relevant incidents are linked to an appropriate problem Document and Test new solutions for OMEGASYSTEMS to use and implement in customer environments for problem resolution. Perform root cause analysis as needed for problems; working closely with other OMEGASYSTEMS support teams Install and maintain desktop hardware and software, provide PC hardware troubleshooting/repair Use advanced tools/technical knowledge to remediate Customer problems and conduct scheduled installs Analyze desktop usage and computer peripherals Analyze, troubleshoot, correct, and document defects in existing software systems Responsible for installation, testing, troubleshooting and repair of workstations Responsible for installation and configuration of workstation software Complete PC installation, maintenance, e-mail administration, and disk capacity monitoring Provide accurate estimates for and track data on time spent adding new features and fixing defects Ensure technical documentation is created and tested Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated. Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc. Travel Requirements: Minimal travel is required for this position. Desired Qualifications and Skills 5+ years information technology experience supporting inbound Customer requests or issue resolution High school Diploma Experience with ConnectWise Manage software or similar ticketing system Strong working knowledge of desktop and server operating systems (Windows, Linux, Unix, etc.) Proficiency with Microsoft operating systems, Microsoft Office Suite Outlook, Word, Excel, and PowerPoint), and Microsoft desktop applications Experience with Active Directory account creation, password resets, group membership changes, distribution groups and other AD functions Experience supporting VPN clients and VPN Administration Experience support LAN/WAN network infrastructure Experience supporting applications running in an RDS or Citrix environment Strong working knowledge of Office 365 user and mail administration Proficiency with NTFS file permissions Experience with internal and external DNS administration Experience with creating, changing and troubleshooting Group Policies Experience with VMWare and/or HyperV Excellent listening, questioning, and customer service skills Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned Ability to maintain composure, tact and effectiveness under stressful conditions Ability to organize information, efficiently manage time and balance multiple priorities Strong verbal and written communication skills, particularly an ability to relay technical concepts to a business audience Preferred Bachelor's degree in Information Technology, Computer Science, Engineering or related field MS in Computer Science or Information Management EEO STATEMENT It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.

Job Description CorCystems is a Managed IT Services company located in Ridgefield, CT. We are looking for a new team member in our Service Dept. to provide exceptional technical support to our managed clients both remotely from our Ridgefield, CT office and on-site at clients office as needed. The Support Specialist position, is responsible for providing daily technical assistance to clients in a professional and friendly manner. The ideal candidate will have a proven, successful experience working in a Managed IT Services environment or in a related IT technical support role and enjoys helping others and continual learning and career advancement. Requirements Provide friendly, professional customer service to clients Quickly troubleshoot and resolve technical issues in a ticket queue Support for client computer networks including business related technologies including Windows operating systems, Office 365, Remote Access usage, VOIP, mobile devices, etc. Support disaster recovery backup solutions Extensive Experience troubleshooting printers, scan to email and file SonicWALL, Palo Alto and Meraki routers and firewalls experience Understand and able to manage Routing and switching concepts including ACLs, Ports, VLANs, etc. Solid experience in managing Active Directory and GPOs Experienced managing and supporting VM Ware and Hyper V servers and environments Comfortable with troubleshooting LAN and WAN technologies Handle escalated tickets as needed Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages Work with vendors/partners as needed to resolve client issues Provide detailed documentation and explain resolutions for escalated issues Maintain high level of client satisfaction Work in a team environment and communicate effectively Escalate service issues that cannot be completed within agreed service levels Responsible for entering time and expenses in ConnectWise as they occur Work through a daily schedule in ConnectWise that has been established through the dispatch process Enter all work as service tickets in ConnectWise Maintain certifications required for position Ability to multi-task and adapt to changes quickly Ability to de-escalate situations Educational/Vocational/Previous Experience Recommendations BA/BS, preferably in computer science or a related field. 2+ years experience technical experience in a service business. MSP experience a plus. Benefits CorCystems offers a great benefits package with a substantial healthcare subsidy for employees. Benefits include, Medical, dental/vision, life insurance, paid Holidays, a generous Paid Time Off policy as well as a 401k company match. Salary commensurate with experience. Please provide salary requirements when applying. All candidates extended an offer must pass a drug screen and background check

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Distributed Client Services Location: 1 NORTH CASTLE DR.,NY -10504 Duration:1+ year (with possible extension) Skills Overview Must be experienced in DESKSIDE support · Win7/Win XP OS support. Troubleshooting · Deskside support- Windows 7-10. Apple & Mac iOS. Remote Take Over support/tools. · Executive/VIP support. · Very Strong Customer skills. · Installation, configuration and maintenance of windows, hardware and software. · Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************

Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems. SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc. COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas. Job Functions & Responsibilities: Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system Apply Support Package Stack using SUM across the SAP landscapes Assist in SAP user security role design and access setup Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure Perform System / Client Copies of non-production environments with production data Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0. Configure SAML for Single Sign on between SAP Fiori / SAP ERP system. Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices Perform Oracle Upgrades of SAP system databases. Skills: Perform all system upgrades, patching, and address vulnerabilities SAP Business Warehouse system Upgrade from 740 to 750 SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration. Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout. Configure and rollout SAP SSO 3.0. Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations. Experience with System Refresh / Client Copies. Experience with Oracle Upgrades on SAP Databases. Strong communication, presentation and organizational skills. Excellent analytical and problem-solving abilities. Education & Certifications: Bachelor's degree in IT.

The Technical Support Analyst Trainee is responsible for providing comprehensive IT support for employees and business operations, while developing expertise in the effective use and support of technology. This is an entry-level position.Key areas of responsibility include providing quality customer support, troubleshooting and issue resolution, meeting service response time goals, researching and answering end user questions, documenting support tickets, solutions and maintaining the IT support knowledge base. PRIMARY DUTIES: Quickly and correctly identify technical issues or problems. Recommend the most efficient solution to address the issue. Respond to requests for technical assistance by phone, email, messaging or in-person as needed. Answer web-based inquiries within the response time goals for the IT Help Desk. Answer phone calls and within the response time goals for the IT Help Desk Build and expand knowledge base to support technology infrastructure, hardware, software and user needs. Improve response times by contributing content to our FAQ help database. Propose technological innovations that support the Bank's mission and vision. SECONDARY DUTIES: Maintain effective workload organization and follow through issues to completion. Record and maintain required information to support accurate reporting for Senior Management. Identify and perform best practices for addressing various issues with our endpoint's hardware, and software. Support patch and vulnerability management programs. Perform maintenance on endpoints as needed. Troubleshoot, configure and install hardware, software, and peripherals. Adhere to established IT policies and procedures. Comply with all applicable banking regulations. Follow security protocols within the Bank to ensure the safeguarding of non-public personal information. Perform other duties as assigned.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description We are a dynamic Managed Service Provider (MSP) based in the NY area, seeking a motivated and talented Level 1 Support Technician to join our team. If you possess strong vocal and written communication skills, a passion for excellence, and a drive for growth, we want to hear from you. Responsibilities Provide first-level technical support to clients primarily from our central office in Syosset, NY. Assist clients with troubleshooting and resolving hardware, software, and network issues via phone, email, and remote support tools. Occasionally visit client sites to provide on-site support as needed. Document and track all support requests, resolutions, and follow-up activities in our ticketing system. Collaborate with other team members to escalate and resolve complex issues. Participate in ongoing training and development to stay current with emerging technologies and best practices. Potential involvement in various projects, providing exposure to different technologies and disciplines within the IT field. Qualifications Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Basic knowledge of computer hardware, software, and networking fundamentals. Ability to work independently and as part of a team. Customer-focused attitude with a desire to provide exceptional service. Willingness to learn and adapt to new technologies and environments. Availability to occasionally travel to client sites as required. Preferred Skills Previous experience in a helpdesk or technical support role. Familiarity with MSP environments and ticketing systems. Certifications such as CompTIA A+, Network+, or similar are a plus. Benefits Competitive salary and benefits package. Opportunities for professional growth and advancement. Supportive and collaborative work environment. If you are looking to join a growing company with a commitment to excellence and innovation, apply today to become a part of our team!

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY)area and they are in need of aHelp Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Harrison, NY

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training

Summary:The IT Help Desk Associate will offer support and technical assistance to customers who are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers.Job Description: Responsibilities: · Serves as the first point of contact for customers seeking technical assistance over the phone, email or ticket system · Perform remote troubleshooting through diagnostic techniques and pertinent questions · Determine the best solution based on the issue and details provided by customers · Walk the customer through the problem-solving process · Direct unresolved issues to the next level of support personnel · Provide accurate information on IT products or services · Record events and problems and their resolution in logs · Follow-up and update customer status and information · Pass on any feedback or suggestions by customers to IT team · Identify and suggest possible improvements on procedures · Install MS office s/w products and manage accounts · Manage company phone system · Install Windows 7 & 10 and manage accounts · Support Sales Apps on PC, MAC, and Mobile devices · Manage IT assets thru IT Management Systems · Other IT related tasks given by managers Qualifications: · BS/BA in IT, Computer Science, or relevant field · Proven experience as a help desk technician or other customer support role · Tech savvy with working knowledge of office automation products, databases and remote control · Good understanding of computer systems, mobile devices and other tech products · Ability to diagnose and resolve basic technical issues · Excellent communication skills · Customer-oriented and cool-tempered · MS office (Word, Excel, PowerPoint, Access) skills · Proficiency in English and Korean Benefits Premium Medical Insurance Coverage 401(k) Savings Plan Paid Time Off (PTO) based on seniority Paid Holidays Additional Workplace Offerings (subject to change or eligibility.) Annual Bonus Plan Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room Summer Fridays Complimentary Gourmet Breakfast, Lunch, and Dinner Relocation Support for New Hires Work Anniversary Recognitions Congratulatory & Condolence Gifts Employee Referral Bonus Program License/Certification Reimbursements Corporate Employee Discounts Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card Commuter Support (Shuttle Bus Program and EZPass Support) Vehicle Perks Qualification(s):Education(s):Bachelor of Science (B.S): Computer and Information ScienceWork Experience:Experience Range I: 0 - 2 years of relevant experience or industry exposure in a related field Skill(s):Microsoft ComputerLanguage(s):EnglishCertification(s):Not Applicable The anticipated compensation range is 19.25 - 36.55 USD Hourly Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors. Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Job DescriptionDescription: About Us Medwiz Solutions is a rapidly growing Long-Term Care Pharmacy dedicated to delivering innovative and reliable healthcare solutions. We are seeking an experienced Helpdesk Technician to join our IT team and provide critical support to our pharmacy operations. Position Summary The Helpdesk Technician will serve as the first point of contact for technical support requests, ensuring smooth IT operations for both onsite and remote users. This role requires strong troubleshooting skills, a solid background in system administration and Office 365, and the ability to thrive in a fast-paced healthcare environment. Key Responsibilities Provide first and second-level helpdesk support to end users across multiple locations. Diagnose, troubleshoot, and resolve hardware, software, and network issues. Administer and maintain Windows Server 2019 and higher environments. Manage and support Active Directory, DNS, DHCP configurations. Manage and support Office 365 applications and services. Assist with network troubleshooting and connectivity issues. Provide technical support for remote users, including VPN and Citrix environments. Document support tickets, resolutions, and processes in the helpdesk system. Participate in rotating after-hours on-call support schedule. Qualifications Minimum 5 years of prior helpdesk experience (healthcare industry experience strongly preferred). High School diploma (Associate's or Bachelor's degree in IT-related field a plus). Strong Office 365 administration skills Strong knowledge of Windows Server 2019+, Active Directory, DNS, and DHCP. Experience with network troubleshooting (LAN/WAN, TCP/IP). Citrix experience preferred. Previous experience supporting remote users highly desirable. Excellent problem-solving skills and strong customer service orientation. Schedule Standard hours: Monday - Friday, 8:00 AM - 5:00 PM. Participation in rotating after-hours on-call schedule required. Requirements:

Our company is looking for a Technical Support Specialist to join our team in our main office. This person will provide technical guidance and support to our business and customers. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally. Responsibilities: Act as product expert - Review and respond to all software and hardware issues as reported. Evaluate the product by testing its capabilities in an on-going manner. Determine and report on system capabilities and restrictions. Evaluate the customer objective and suggest alternatives and recommendations. Provide customer support - Collaborate with other technical team members to provide exceptional customer service to the client. Work with programmers to explain any errors found and provide recommendations for a solution. Improve any current programs by understanding the goal and outcome. Requirements: Bachelor's degree in Computer Science (or the equivalent) is required Four years of related technical support experience Technically savvy with strong project management skills Experience troubleshooting issues and achieving solutions The ability to explain to a non-technical person in a way they will understand

Delaware Hospice is actively seeking a full-time Help Desk Technician based out of our Newark office. The schedule is Monday-Friday 8am-430pm with participation in ON CALL rotation and weekends/evenings as needed. We invite you to explore a Delaware Hospice career with Delaware Hospice as a Help Desk Technician. QUALIFICATIONS: B.S. in Computer Science, Information Systems or equivalent work experience. Requires strong technical support experience to include phone, email, and in person communication. Excellent command of the English language in both verbal and written communication skills. Ability to manage high call and support ticket volumes. Must have excellent customer service skills. Demonstrated ability to engage and disengage callers as appropriate. Ability to manage calls effectively and efficiently. Microsoft Office and strong general computer experience required. Some experience in Windows networking, general computer maintenance preferred. Candidate should also possess solid analytical and troubleshooting skills. Must be highly motivated and able to work independently, as well as function in a team environment. RESPONSIBILITIES: Responsible for overall customer satisfaction. This position monitors and maintains the help desk system and provides remote and in-person technical support to end users on a variety of issues. Job duties include responding to telephone calls and help desk tickets during normal business hours, after hours if on-call, emails, and requests for technical support. Delaware Hospice cares for our staff with the same commitment we have to our patients. This is reflected in the generous benefits we provide and the opportunities for growth and advancement that we make available to our team. Benefits include: Comprehensive compensation Health, dental, vision, life and disability insurance Pre-tax healthcare and dependent care flexible spending accounts State of the art EMR system Mileage reimbursement 403(B) retirement fund with company contribution after 1 years of service Paid time off Reimbursement for certification fees, and tuition assistance Retention and Milestone awards Employee Assistance Program to you and family members at no cost to you Employee recognition and referral programs Fun contests to promote a healthy lifestyle Delaware Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 1982, Delaware Hospice has provided the highest quality hospice and healthcare services, and serves as a trusted community partner in end-of-life education and support. Our mission is to support every individual, family, and community with compassionate and expert care for serious illness. Accredited by the Joint Commission, Delaware Hospice continues to be a licensed, nonprofit, community-based hospice serving Delaware. Now also providing care in Pennsylvania; southern Chester and Delaware counties. We offered healthcare services through our Delaware Hospice, Delaware Palliative, Dementia Care, Katybug, Bereavement, and New Hope programs at the Delaware Hospice Center, in private homes, or acute and long term care facilities. For more information about Delaware Hospice's programs and services, upcoming events, or employment opportunities, call ************ or visit our website, ************************

Evolution the world leading B2B provider for online casinos. is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games. Since 2006, Evolution has been the leading product company of virtual casino games. We've evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada. Job Description The IT Specialist is responsible for assembling and maintaining in-house technology equipment and studio assets. This includes installing, configuring, diagnosing, repairing, and upgrading all studio hardware, software and equipment while ensuring its optimal performance. The person will also troubleshoot problem areas in a timely manner and be able to work alone and in a team environment. Responsibilities Identifies and delivers required hardware and software service levels according to company policies. Provides hands-on assistance to the Technical Operations team as needed and relays IT related advice/recommendations. Provides training to the Technical Operations Team and other relevant personnel as determined by Management. Become highly familiar with all TechOps related gear, components, procedures, nomenclature, systems, etc. and remain up to date on relevant new technologies and developments. Installs, configures, tests, maintains, monitors, troubleshoots studio and network hardware, peripheral devices, scanning devices, POE camera equipment, and other products, and associated end user software and networking software products. Performs on-site analysis, diagnosis, and resolution of hardware/ software problems for a variety of studio and network devices. Assist in the adaptation and incorporation of A/V hardware into studio environments Receives and responds to incoming calls, tickets, and/or e-mails regarding hardware problems. Documents instances of hardware failure, repair, installation, and removal via ticketing system. Replace colleagues during their vacations, sick leave and other absences. Replacement takes place during the working time, and it is not considered as additional work. Be aware of and follow regulations (Gaming Regulations, OSHA Compliance, Evolution Policies, Fire Codes, etc.). Perform other duties, as asked by the Local Technical Operations Manager or Technical Operations IT Manager North America, which are related to this position Qualifications 1+ years' experience in installing and troubleshooting Microsoft Windows OS, Linux OS, Desktop Hardware with experience in deploying and maintaining servers and network equipment (or relevant combination of similar experience). 6 months experience with POE devices, such as CCTV cameras (desired). 6 months experiencing running and terminating cable, such as Cat6, Cat5, coaxial etc. (desired). 6 months experience working in an Active Directory environment with systems tools such as a Wire Shark, Fluke Meter, Multi-meter and other low voltage based tools (or similar combination). Effectively communicate in English, both written and oral forms. Previous experience working in a similar setting preferred. Must be able to obtain a gaming license. Willingness and ability to occasionally travel (within North America and abroad). Ability to work in a deadline-based environment. Ability to use common hand and power tools. Ability to lift up to 50lbs. Additional Information Benefits: Competitive Salary Paid Time Off Paid Holidays Medical, Dental & Vision Insurance Plans Company Paid Life and AD&D Insurance Commuter Flexible Spending Account (FSA) Nationwide Employee Discount Program Full Training & Growth Opportunities Professional and personal development - for the right person there is opportunity for the role to grow in responsibility Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution USA was established in 2018. More information on Evolution.com. For more information visit ***************** All your information will be kept confidential according to EEO guidelines.

**_About_** **_this_** **_Position_** At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil , 'all , Loctite , Snuggle , and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow. **Dare to learn new skills, advance in your career and make an impact at Henkel.** **What you'll do** + Provide project and ongoing system support for HCB (Consumer Goods business unit) and Hair Professional, Supply Chain, Functions primarily in the Americas region + Work with large-scale datasets and modern analytics tools in a real IT environment, gaining exposure to cloud platforms, data pipelines, and business intelligence systems used across the Americas region + Collaborate with business stakeholders as part of a diverse, multi-regional IT team to tackle real-world challenges and deliver impactful, data-driven solutions + Develop and maintain data pipelines using Azure and Databricks to support analytics and reporting needs. + Write and debug Python scripts for data transformation, automation, and issue resolution. + Support system enhancements and bug fixes by collaborating with IT and business teams to improve existing solutions. + Support and update PowerBI dashboards to deliver actionable insights to stakeholders across the Americas region. + Document technical processes and collaborate with global teams to ensure knowledge sharing and solution scalability." **What makes you a good fit** + An undergraduate student (rising junior senior) pursuing a degree in Computer Science, Engineering or Data Analytics + Proficiency in Python for scripting, automation, and data transformation + Prior experience with cloud platforms like Azure preferred + Familiarity with project delivery methodologies such as Agile, and experience in collaborative, iterative development environments + Proactive and eager to learn, with a willingness to explore new technologies through Henkel's virtual training resources + Strong communication skills, with the ability to translate complex technical concepts into clear, business-friendly language **Some benefits of joining Henkel as an intern** + Exciting projects that allow you to make real impact and collaborate with Henkel colleagues worldwide. + Countless learning opportunities available through Henkel's online learning platform with over 9,000 professional courses. + Networking events with Henkel business leaders, experts and sustainability ambassadors. + Ongoing feedback discussions throughout the internship that allow you to accomplish concrete goals. + In-person and virtual social events to connect with other Henkel interns across the country. **Following your internship, you may be invited to join Henkel as a returning intern or full-time employee. ** **Additional information** + This internship is eligible for a housing stipend or relocation support. + Henkel's Summer 2026 internship program starts on May 27th, 2026, and runs through mid-August. + Recruitment for our 2026 internships starts in late August 2025 and runs through early March 2026 or until all our positions are filled. + If selected to move forward in our recruitment process, you will receive an email from our talent acquisition team. + If a position you applied to is filled by another candidate, you will receive an email from our team alerting you that the position is closed. The salary for this role is $22-$27/hour. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. **JOB ID:** req75212 **Job Locations:** United States, CT, Stamford, CT **Contact information for application-related questions:** ***************************** Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted. **Application Deadline:** As long as the vacancy is listed on our Career Site, we are happy to receive your application **Job-Center:** If you have an application already, you can create or log in to your accounthere (******************************************************************************************************************************************************** to check the status of your application. In case of new account creation, please use your email address that you applied with. Activate external content When clicking the button below external content will be loaded which involves transfer of personal data (e.g. IP address) to external servers. This may involve that cookies are set by the external content provider. Please see Data Protection Statement for further information. **Accept for all YouTube content** Deactivate loading external content from YouTube. How is work at Henkel

Details: Stefanini Group is looking for Lead Deskside Technician for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at **************/**************************** for faster processing. Thank you! Job Responsibilities: Will act as subject matter expert on tools, programs and applications unique to the client environment Will act as the go-to resource who helps resolve complex issues Will match project priorities to industry best practices Provide training to consultant teams and end users as needed Ensuring that KB articles are accurate and sufficient for 1st level support Where necessary, writing, amending or removing KB articles Ensuring and coordinating adequate level of understanding within the Service Center to ensure issue resolution Participate in the creation of training material Track and document process changes and ad hoc reporting requirements Lead continuous improvement actions Train, mentor, and coordinate the activities of other members of the team Details: Skills, Licenses, Knowledge, Education and Training Requirements: Prior experience as a Service Desk and Deskside agent 4 years" experience as an IT Specialist subject matter expert A keen interest in new technologies, ability to learn quickly and high level of motivation Knowledge of client specific business tools Knowledge of SharePoint Administration and configuring permissions in the SharePoint environment Knowledge of Information Management Policies Documented history of working in the area for which they are an expert Ability to understand industry best practices and can communicate those insights to help improve business model Prior support of client"s users and the client environment Attendance and schedule adherence are requirements of this position Level of Knowledge, Skills, and Authority: Knows and applies advanced concepts, practices and procedures of particular field of specialization May adapt procedures, processes, tools, equipment and techniques to meet the more complex requirements of the position Under minimal supervision, performs work that is varied and that may be somewhat difficult in nature, but usually involves limited responsibility Resolves most questions and problems, and refers only the most complex issues to higher levels The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job #LI-AH1#LI-ONSITE

Job DescriptionDescription: The IT Technical Support Specialist provides day-to-day technology support to corporate staff and remote property teams across multiple states. This role is responsible for troubleshooting hardware and software issues, supporting property management systems, ensuring smooth onboarding of new employees, and maintaining a reliable and secure IT environment for a fast-growing property management company. This is an on-site role in our Montvale, NJ corporate office. Key Responsibilities Provide first-level and second-level support for corporate and property-level employees via phone, email, remote desktop, and in person. Install, configure, and maintain hardware, software, and peripherals. Maintain ticketing system, ensuring issues are tracked, updated, and resolved in a timely manner. Assist with user account creation, access permissions, password resets, and troubleshooting. Assist with basic network troubleshooting (Wi-Fi, VPN, routers, switches, firewalls). Support VoIP systems and phone setup for corporate and property offices. Coordinate with vendors for internet service, equipment repairs, and hardware replacements. Help maintain IT inventory, asset management, and equipment deployment. Prepare and set up workstations for new hires (computers, phones, credentials, system access). Conduct brief IT orientations for new employees. Ensure proper deactivation of user accounts and return of company equipment. Support IT security procedures, including MFA, antivirus, updates, and access controls. Assist in implementing cybersecurity best practices across corporate and property locations. Maintain documentation of IT processes, troubleshooting guides, and equipment logs. Work Environment Full-time, on-site role in Montvale, NJ corporate office. Occasional travel to local property sites as needed (rare). Some after-hours support may be required for urgent issues. #OFFICE25 Requirements: Qualifications Required 3 + years of IT support experience, preferably in a multi-site or customer-facing environment. Strong knowledge of Windows 10/11, Microsoft 365, and common business applications. Experience with help desk ticketing systems and remote support tools. Ability to troubleshoot hardware, software, and basic network issues. Excellent communication, patience, and customer service skills. Ability to multitask and prioritize in a fast-paced environment. Preferred Experience in property management or real estate industry (a plus). Familiarity with property management software (Rent Manager, Yardi, AppFolio, etc.). Basic understanding of networks, Wi-Fi, switches, and VPN environments. A+/Network+ certifications or related training. Key Attributes Strong problem-solving and critical thinking skills. Professional, dependable, and responsive. Comfortable supporting both technical and non-technical users. Team-oriented with a service-first mindset. Organized, detail-oriented, and proactive.