Desktop Support Engineer
Information technology/support technician job in Minneapolis, MN
Must Have Technical/Functional Skills:
• Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services
• Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
• Work with vendors to conduct physical asset audit and maintain asset stock rooms
• End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
• Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
• Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
• Smart hands support for Server and Network devices
• Train the Trainer
Roles & Responsibilities:
• 100% Work from Office (Client location)
• Asset inventory management (New Device Asset/Import/Physical Stocking)
• PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets.
• Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)
• Accessory Request Fulfillment and Unknown Device Research/Investigation
• PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)
• Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)
• Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)
• New Hire onboarding training and orientation
• AV Meeting Room support
Base Salary Range: $50,000 - $70,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Support Analyst
Information technology/support technician job in Bloomington, MN
At TempWorks, the Support Analyst is responsible for providing exceptional support to end users of a proprietary software package on a wide variety of issues. The Support Analyst identifies, researches, and resolves software related issues. The Support Analyst also responds to telephone calls, emails, and internal requests for software support. The Support Analyst documents, tracks, and monitors the problem to ensure a timely resolution.
General Responsibilities:
· Create and maintain positive customer relationships
· Utilize help desk software to track and resolve software problems and requests
· Communicate professionally and effectively with customers at all levels. Explain technical details in a plain, clear, and simple manner
· Troubleshoot and triage incoming support requests related to TempWorks' enterprise and hosted software solutions
· Identify the nature of issues (e.g., software bugs, setup errors, corrupted data, user error) and escalate appropriately to internal teams
· Required to be on-call for support issues during non-business hours on a rotating basis
· Willingness to learn new technologies as they become available
· Assist in the development of online FAQs and knowledge base
· Learning and understanding of all aspects of the TempWorks products, including the core enterprise system, Web Center, and other ancillary product lines
· Report all billable hours and expenses
· Performs other related duties as assigned
Required Skills and Abilities:
· Excellent verbal and written communication skills
· Excellent interpersonal and customer service skills
· Proficient in Microsoft Office Suite or related software
· Excellent organization skills and attention to detail
· Basic understanding of Software procedures and systems such as SQL
· Ability to work independently
Education and Experience:
· Associates degree or higher preferred
· 1+ years of customer service experience
· Ability to be self-taught in a variety of software applications and languages
· Ability to learn new technologies, software platforms, and retain information quickly
· Team player with goal-oriented personality
· Ability to work with non-technical end users on first level support issues
Physical Requirements:
· Prolonged periods sitting at desk and working on a computer
· Must be able to lift up to 10 pounds at times
TempWorks Software offers a comprehensive benefits package and provides eligible employees with an opportunity to enroll in various benefit programs, subject to applicable waiting periods. This includes the following:
Paid Time Off
Holiday Pay
Volunteer Time Off
Medical Insurance
Health Savings Account with Employer Contribution
Dental Insurance
Vision Insurance
401(k) with Employer Match
Life Insurance and AD&D
Short-Term and Long-Term Disability Insurance
Paid and Unpaid Leave of Absences
Information Technology Support Technician
Information technology/support technician job in Eden Prairie, MN
We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.
Key Responsibilities
Scope of Work / Activities to be Covered
Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.
Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.
Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.
Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.
Monitor and coordinate critical service requests with remote teams and vendors as needed.
Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through.
Expected Results
Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period.
Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills.
Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure.
Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability.
Qualifications & Skills
Proven experience in IT support, helpdesk, or desktop engineering roles.
Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
Familiarity with ITSM ticketing systems and incident management processes.
Ability to conduct preventive maintenance and security checks.
Strong communication skills and ability to interact with end-users at all levels.
Detail-oriented with strong documentation and reporting skills.
Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
Technical Support Specialist
Information technology/support technician job in Minneapolis, MN
Join a dynamic and supportive team dedicated to providing top-tier technical assistance. We pride ourselves on strong leadership, a collaborative environment, and excellent opportunities for growth. As a Technical Support Specialist, you'll be part of an organization that values continuous learning, innovation, and professional development.
Responsibilities:
Handle client-facing calls and actively participate in the inbound call queue.
Answer basic "how-to" questions and troubleshoot issues related to passwords, Outlook, Office Suite, printers, hardware, Chrome/Edge browsers, network drives, and virtual machines.
Experience with Maas360, RSA tokens, Citrix, Webex, and Pulse is a plus.
Collaborate with team members across the department to provide comprehensive support.
Utilize established knowledge base (KB) articles to troubleshoot and resolve issues.
Engage in continuous learning through hands-on experience and guided training.
Manage customer technical support cases via phone and email.
Qualifications:
2+ years of help desk experience or CompTIA A+ certification.
Local candidates only.
Desktop Support Specialist
Information technology/support technician job in Wayzata, MN
Job Title: Windows Desktop Engineer
Pay Rate: $28 - $30/hr on W2
Duration: 06+ Months (Possibility of Extension)
Technical/Functional Skills:
* Image building
* Driver management
* SCCM/MECM/Intune
* Task Sequences
* Microsoft Deployment Toolkit (MDT)
* WinPE
* General networking knowledge, DNS/DHCP
* Active Directory
* Group Policy
* Advanced Windows debugging experience
Roles & Responsibilities:
Windows Hardware Management
Manage annual hardware transitions with PC vendor
Roadmap review, standards, and specifications approval
Image updates and driver testing for new models
Documentation of hardware models to SharePoint
Bi-annual Driver updates for all supported hardware models
3rd level escalation points for client hardware issues
Maintain hardware standards documentation
Support hardware evaluation and selection by testing compatibility and performance of new device models.
Windows Image Management
Quarterly Updates to Image Patch levels
3rd level escalation point for Windows issues
Deliver expert troubleshooting and remediation for advanced Windows endpoint concerns, encompassing operating system failures and deployment-related errors.
Planning, testing, and deployment of Windows OS Upgrades
Ensure timely completion of Windows OS Upgrades before EOL
OS Hardening and Secure config to CIS standards
Web Browser SME, Edge/Chrome policies, extension approvals, IE Mode site list management
OS Provisioning lead
WinPE boot media updates and management
MECM Task Sequence updates and support
Intune Autopilot design, updates, management
MDT scripts and UI updates
3rd level support for SCCM imaging issues
3rd level Intune/Azure Autopilot support
Misc
Company Portal management, app publishing, installation support
Assist with MECM client upgrades, issues, and support
Hardware lab management, racking, cabling, asset disposal
Generic Managerial Skills:
* OS and Hardware Documentation
* Working with Dell for hardware transitions
* Communication with clients and customers
* Self-motivated, independent, comfortable working with a high-performance team
Required Qualifications:
* Strong experience in Windows and hardware support
* Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.
* Scripting experience, any language (VBScript and PowerShell preferred)
* Windows deployment and/or upgrade experience
* Windows Image build and configuration
Preferred Qualifications:
* 5+ years of advanced knowledge of Windows OS architecture, troubleshooting, and performance optimization
* Experience in a globally distributed, large multinational company
* 5+ years' experience with MECM, Intune, SCORCH, and GPO management
* SQL and Power BI query and reporting skills preferred but not required
* Visual Studio coding skills in VB.NET, ASP.NET, and web services preferred but not required
* Experience with patching strategies, vulnerability remediation, and compliance enforcement
Recommended Certifications
* Microsoft Certified: Windows Client or Modern Desktop Administrator
* ITIL Foundation Certification
Senior Service Desk Analyst
Information technology/support technician job in Golden Valley, MN
Sr. Service Desk Analyst - (100% Onsite)
Pay: $35-$37.50/hr (Contract-to-Hire)
Contract Length: 6 months with strong potential to convert to FTE ($76K-$78K)
We are seeking a Sr. Service Desk Analyst (Tier IV equivalent) to provide white-glove support for our headquarters staff, including C-Suite executives. This is a high-visibility role requiring strong technical expertise, exceptional customer service, and the ability to work independently in a fast-paced environment.
What You'll Do:
Provide tiered support for local IT environment on a 24/7/365 basis
Troubleshoot and resolve hardware/software issues in office and factory settings
Install, upgrade, and configure desktop PC hardware and software
Manage Active Directory, Group Policy, and Windows environments
Support networking and printer setup
Lead local IT projects and collaborate with global teams
Document all tickets and maintain accurate records
Travel to local Minneapolis sites as needed (clean driving record required)
What We're Looking For:
5+ years Service Desk experience supporting HQ and C-Suite in enterprise environments
Strong Windows, AD, Group Policy skills
ITSM experience (Jira Service Management preferred; ServiceNow acceptable)
Networking basics and printer setup experience
Ability to lift 30-50 lbs and work occasional evenings/weekends
Proactive, detail-oriented, and highly accountable
Senior IT Support Specialist Supervisor
Information technology/support technician job in Saint Paul, MN
Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit **************************
Position Summary:
The Sr IT Support Specialist - Supervisor position is an excellent opportunity for career-minded and goal-oriented individuals to provide exceptional managed IT services to our partners. The Sr ITSS Supervisor's primary responsibilities include managing a team of IT Support Specialists supporting Windows desktop, MAC OSX and Windows server operating systems through performance management metrics. The position will ensure that the corporation's Windows/MAC environments are maintained according to industry best practices. Leadership tasks over their teammates include monitoring daily work activities, coaching, and, if needed, correction.
Primary Responsibilities, Essential Functions and Requirements:
Supervision and mentorship of employees at local and remote locations
Partner with Support Services Leadership to develop and implement strategies and training initiatives to increase Support Specialist effectiveness
Mentor employees through sharing information, skill coaching, and suggesting effective initiatives that will assist an agent in providing excellent customer service.
Provide periodic review of employees that includes coaching customer service, technical ability and additional skill building as determined during review (Additional reviews may be staged on an ad-hoc basis, but a scheduled review is required on an annual basis)
Responsible for mid and year-end performance reviews and managing performance of your reports, through consistent feedback and formal performance reviews.
Sustain project updates and status reports to leadership on a regular basis
Maintains a strong understanding of partner's environments, including but not limited to software applications, learning management systems, and account creation procedures.
Drive best practices for remote desktop management, automation of imaging\updating, and proactive maintenance of supported systems.
Maintain and enforce the asset refresh program to keep technology in an up-to-date fashion.
Maintain desktop application inventory and assist with software licensing maintenance
Provide purchase approval and assist with providing financial forecasts for computer replacement and purchase
Define and maintain security procedures and policies; enforce these policies with ITSS team members
Monitoring, supporting, and troubleshooting systems issues
Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security-related issues
Reduce the risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer
Manage and mentor student-work studies
Continue training for ITSS team members on processes and procedures.
Requirements
Experience and Qualifications:
Possession of relevant industry certifications is highly advantageous
Extensive operations experience in IT support and management
Availability for weekend shifts to support maintenance activities and participation in on-call rotation duties
A minimum of 5 years of management experience, coupled with a robust technical background
Proficiency in managing a team
Flexibility to work a schedule that may include nights and weekends
Exceptional communication skills and a proven track record of delivering excellent customer service
In-depth knowledge of technology platforms within the higher education sector
Strong analytical and problem-solving capabilities
Expertise in supporting various operating system platforms, including Microsoft 365 and Google Suite
Advanced troubleshooting skills for Windows Server operating environments
Advanced troubleshooting skills with Network devices
Proficiency in supporting AV technologies for classrooms, lectures, and performance halls
Ability to effectively communicate technical topics to individuals with varying levels of technical expertise
Excellent written and verbal communication skills, with the ability to thoroughly document implementations, modifications, and removals
Education, Certifications and Licensures:
Bachelor of Science, Computer Science, MIS degree or equivalent experience
Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************.
Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.
IT Intern
Information technology/support technician job in Farmington, MN
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests
Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution
Escalate issues as appropriate
Provide end user support of hardware and software systems
Maintain, review and update department documentation, problem and solution documentation and procedures and processes
Maintain files for IT service requests
Ensure proper protocols are followed for all submitted requests
Track application and system documentation as well as training materials
Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures
Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting
Conduct testing on systems and document results
Collaborate with other IT staff and vendors to provide support
Create, monitor and process user requests following established procedures
Assist and mentor help desk staff and ensure help desk coverage
Assist in troubleshooting spreadsheets, databases and other office productivity tools
Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP
Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly
Assist Network Team in supporting and maintaining of the network infrastructure
Install and upgrade computer components and software, manage virtual servers and integrate automation processes
Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless)
Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization
Manage Data Center, including power and environmental requirements
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Coding & Network Technician
Information technology/support technician job in Rogers, MN
This is a full-time position of 40 hours per week of work. This position requires work in our office in Rogers, MN. Hours are somewhat flexible during the work week, Monday-Friday.
We are looking for a candidate to help with EEPROM programming of optical transceivers and testing of network equipment, as well as working with Lead Coding & Network Technician and management to develop and test OEM compatible transceiver code solutions. This is a full-time position, eligible for a full benefits package and bonus on top of base salary.
Responsibilities: Responsibilities include but are not limited to:
· Order fulfillment including coding, re-coding, labeling, testing & quality control testing of orders including optical transceivers and network equipment.
· Maintain switch and test gear in lab environment
· Update and write module specification pertaining to EEPROM and low-speed signal path
· Debug and resolve issues related to transceiver electrical interface
· Drive failure analysis to reach design solutions and corrective actions
· Perform Pre-Inventory quality control testing
· Testing of Networking Equipment
· Qualifying incoming products
· Assist with lab maintenance cleaning lab and replacing expendable equipment
· Assist with inventory management
· Assist with keeping coding database for optical transceivers and networking accessories
· Assist with keeping parts and descriptions database for optical transceivers and networking accessories
· Assist with packaging and shipment of orders as needed
· Assist with company IT related issues
· Assist other departments as requested (IT, Software Development, Logistics ext.)
· Ability to perform other duties as requested and assigned
· Other duties may be assigned
Preferred Skills/Abilities:
· Familiar with basic networking connectivity topology (Layer1/2 TCP/IP protocol)
· Basic Cisco CLI knowledge
· Enjoy Solving Puzzles
· Detail Oriented
· Self Driven
· Works well with others
· MS office, Adobe, Excel, Visio
Bonus Qualifications:
· Familiar with UART, SPI or I2C
· Knowledgeable in Hexadecimal, Encryption
Physical Requirements:
· Must be able to life up to 50 pounds at a time
· Prolonged periods of sitting at a desk and working on a computer
Company Description:
Choice IT Global, founded in 2018, Choice IT is a leading provider of optical transceivers, Direct Attached Cables, Active Optical Cables, Fiber Cables, DWDM & CWDM Passive equipment, Muxsponders, Coexistence Elements, Media Converters, Splitter, Splice Trays, Demarc Customer Connectivity Points/Wall Plates, Fiber Patch Panels, Fiber Distribution Boxes, Attenuators, Fiber Cleaners such as One Click Cleaners, Visual Fault Finders, Power Meters, Mini OTDR's, Cassettes, MPO Cables, Copper Patch Cords, among other layer 1 network fiber connectivity products, new and pre-owned networking equipment, IT Asset Disposition (ITAD) & white box network equipment.
Ultimately we provide Network Managers and IT Sourcing Specialists Choice in how they buy their IT/Networking equipment.
"Providing Choice in IT"
Why Work Here?
Small, family oriented privately held company that is rapidly growing with tremendous growth potential. We offer full time positions with benefits and bonus opportunity on top of base pay.
Address
14900 James Rd Suite 200
Rogers, MN 55374
USA
Industry
Business
Information Technology
ERP Support Specialist
Information technology/support technician job in Plymouth, MN
We are seeking an ERP Support Specialist to provide technical support for ERP and connected systems, ensuring smooth operation, resolving issues, and optimizing system usage. In this role, you will collaborate with business users to manage tickets, implement updates, and improve workflows.
Responsibilities
Manage ERP support tickets from receipt to resolution.
Participate in software selection, planning, implementation, and upgrades.
Develop test plans, perform QA, and manage change processes.
Maintain ERP documentation and train end-users.
Ensure data integrity, security, and monitor system performance.
Act as Subject Matter Expert for ERP applications and best practices.
Coordinate with vendors for fixes and patches.
Analyze workflows and recommend improvements.
Requirements
Associate Degree in Computer Science or related field.
2+ years of ERP support experience (Sage X3 V12 preferred).
Strong SQL and database management skills.
Ability to explain technical issues to non-technical users.
Excellent communication, problem-solving, and organizational skills.
Knowledge of data integrity, security best practices, and agile concepts.
This is a 6-month Contract-for-Hire with the potential to be a permanent opportunity with our Minneapolis-based client. 100% Paid employee Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k) (with immediately vested company match) available. H1-B Visa sponsorship is available for this position. No third-parties, please.
Integrated Security Systems Technician (Traveling)
Information technology/support technician job in Eden Prairie, MN
Master Technology Group (MTG) specializes in designing, installing, and servicing low-voltage commercial property technologies across local and national markets.
The Integrated Security Systems Technician (Traveling) provides customer-focused, workplace technology support to clients, field staff, installation partners, and internal team members. While most support work is performed remotely, occasional on-site assistance may be required locally and nationally.
Supported systems are primarily security-related, including video surveillance, access control, intrusion detection, and EAS. Additional support may encompass network programming, fire alarm systems, data infrastructure, AV, and other low-voltage disciplines.
An MTG Integrated Security Systems Technician must deliver exceptional customer service and cultivate strong professional relationships with clients, vendors, Local Service Partners (LSPs), and colleagues. This role requires technical proficiency, extensive knowledge of low-voltage systems, excellent organizational and multi-tasking skills, and strong verbal and written communication abilities.
Candidates must reside in the Twin Cities area and are expected to perform most of their work from our Eden Prairie, MN office. Periodic job site responsibilities may be required locally and nationally, with travel up to 60% supporting client sites, installations, and service operations.
To assist with critical service issues, the role includes on-call duties as part of daily responsibilities, requiring availability after hours on weekdays. Weekend on-call shifts will be rotated on a scheduled basis to ensure support during urgent weekend needs.
This position reports to the Manager of Technical Services.
KEY DUTIES AND RESPONSIBILITIES
Support customers, coordinators, field technicians, and project managers with technical advice, troubleshooting, and resource allocation
Collaborate with Business Development and Operations to provide pre-sales and post-sales support for MTG solutions and systems
Deliver remote and hands-on training to field personnel to ensure compliance with all applicable codes, client specifications, and MTG's quality standards
Serve as an escalation point for troubleshooting, programming, maintaining, and servicing client systems
Pre-program, build, and stage equipment for installation when practical, to streamline on-site setup
Provide remote and on-site programming and commissioning for client systems
Conduct remote and on-site quality assurance audits to verify system performance and installation standards
Assist installation, service, and coordination teams with technical planning, issue resolution, and commissioning, ensuring systems operate as intended and meet MTG quality standards
Provide user training to client representatives
Provide technical training to field personnel and colleagues
Contribute to continuous improvement initiatives by providing feedback to management on processes, efficiency, and client satisfaction
Deliver outstanding customer service and build strong, professional relationships with clients, vendors, partners, and colleagues
Other duties to support the company vision and goals as requested
QUALIFICATIONS
Minimum of 5 years of field experience installing, configuring, programming, and servicing video, access control, and intrusion systems
Field experience with low-voltage cabling, data infrastructure, fire alarms, EAS, DAS, AV, and other workplace technology systems is advantageous
Proven ability to design, configure, and program a variety of security-related systems
Demonstrated experience in delivering user training to client representatives and technical training to field personnel
Industry certifications such as MN Power Limited Technician (PLT), NICET Video Security Systems Technician, ESA certifications, or equivalent are preferred
Manufacturer certifications such as Axis Network Video, Milestone, Genetec, Exacq, Bosch, KeyScan, Avigilon, Lenel S2, March Networks, or Open Options are preferred
Strong interest and motivation to pursue ongoing education and additional certifications
Solid familiarity with the National Electrical Code (NEC)
Ability to meet travel and on-call requirements for the position
Excellent time management and organizational skills
Strong problem-solving and decision-making capabilities
Ability to multitask effectively in a fast-paced, multi-project environment
Proficiency in Windows-based computer environments, including MS Office (Outlook, Excel, Word) and other standard software
Excellent written and verbal communication skills
PERFORMANCE MEASUREMENTS
Demonstrates a clear understanding of the key duties and responsibilities of the position
Shows enthusiasm and effort to perform all aspects of the role effectively
Exhibits competence and capability to execute key duties and responsibilities efficiently
Consistently meets expected standards of quality and customer satisfaction
Completes assigned tasks promptly and adheres to project deadlines
Represents MTG in a professional manner at all times, embodying the company's standards of conduct
Demonstrates sound decision-making through practical analysis, effective problem-solving, and good judgment
Maintains effective working relationships and collaborates well within a team environment
Communicates clearly and professionally, both verbally and in writing, including emails, reports, and correspondence
Demonstrates reliability through consistent attendance, punctuality, and timely completion of tasks
Embodies MTG's Core Values:
People First: Demonstrates humility, helpfulness, and genuine care for others
Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
Sense of Urgency: Responds promptly and diligently to organizational and client needs
Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards
COMPENSATION AND BENEFITS
Base Salary $85,000 - $110,000+ DOQ
Car Allowance
Phone Stipend
Medical, Dental & Vision Insurance
401k Match
PTO
Nice Healthcare
Life Insurance - Company-provided
STD / LTD - Company-provided
Employee Referral Bonus
Development Opportunities
Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Information technology/support technician job in Minneapolis, MN
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
IT Network Administrator
Information technology/support technician job in Elk River, MN
This position as a network administrator is responsible for overseeing\maintaining the organization's corporate LAN/WAN, the VMware environment, Servers and Virtualization, and the network security including firewalls. Duties include working with other IT staff and company employees to identify network needs, security risks, maintain physical servers, and virtual equipment.
Responsibilities
Essential Job Functions
* Provide support for day-to-day operations of servers and the networks that connect them. Diagnose problems with LAN\WAN network equipment and perform repairs or upgrades when appropriate.
* Evaluate and recommend solutions for network equipment and communications.
* Support and manage AWS Virtual Private Clouds (VPCs), subnets, route tables, and network gateways.
* Installs, configures, patches, and maintains network equipment such as switches, firewalls, wireless ap's VPN's, and UPS's. This would include overseeing network security to include appliances, software, and procedures.
* Perform ongoing capacity measurement and planning for network equipment, physical and virtual servers.
* Fully support, configure, maintain, monitor, and upgrade the corporate VMware environment. This would include the EXSi environment, physical servers, patches, firmware updates, error investigationemediation and administration of the corporations SAN.
* Maintain and assist with testing and creating an etwork business continuity and disaster recovery plan.
* Assist Systems team with managing servers, CommVault backups, patching, and Active Directory functions.
* Monitor network performance (availability, utilization, throughput and latency).
* Update Key Performance Indicators (KPI's).
* Perform risk assessment, problem management, and resolution.
* Support and comply with the company Quality System, ISO, and medical device requirements.
* Read, understand, and follow work instructions and standard work
* Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance
* Understand customer needs and the core business markets we serve
* Ensure business systems are implemented, maintained, and functioning properly
* Participate in required company meetings
* Maintain an organized work area (5S)
* Participate in the Operational Excellence Program
* Complete all other work duties as assigned
* Ability to work in a manufacturing environment.
Qualifications
Minimum Requirements, Education & Experience
* WatchGuard Firewall experience - Required
* VMware experience
* Advanced Server OS support
* Active Directory Experience
* Associate degree in an IT--related field
* Competence in LAN/WAN technology including VPN, TCP/IP.
* Experience with Cisco and HPE switching equipment
* Experience with cloud and/or hybrid architecture for compute and storage.
* Clear and effective verbal and written communication skills
* Attention to detail
* Organizational skills
* Ability to work in a fast-paced team environment
* Ability to prioritize and multitask
Desirable Criteria & Qualifications
* Bachelor's degree in Computer Science or related IS field
* Experience with ERP, CRM, and other Business Systems
* Certificates in Project Management
* Continuing Education; including participation in local chapters, associations, and/or organizations
Pay Range
USD $81,000.00 - USD $101,200.00 /Yr.
Pay Range Details
This pay range reflects the base hourly rate or annual salary for positions within this job grade, based on our market-based pay structures. Actual compensation will depend on factors such as skills, relevant experience, education, internal equity, business needs, and local market conditions. While the full hiring range is shared for transparency, offers are rarely made at the minimum or maximum of the range.
Company Benefits
All Employees:
Our 401k retirement savings plan with a company match contribution; onsite health clinics, discretionary holiday bonus program (based on years of service), Cretex University, 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost, wellness program with incentives, an employee death benefit, and employee sick and safe leave are available to all Cretex employees.
20+hours:
Cretex's medical benefit package includes: comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account, healthcare and dependent care pre-tax reimbursement accounts; paid holidays, paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week.
30+ hours:
Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week.
(Some benefits are subject to eligibility criteria.)
Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law.
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Auto-ApplyManager, IT App Clinical and Admin
Information technology/support technician job in Robbinsdale, MN
Why North Memorial Health?
At North Memorial Health, you're part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North's culture which is designed to actively support each team member's wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.
Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women's Choice Award Best Hospitals list.
Benefits the North Way!
As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.
Health & Welfare Benefit Packages
401k Retirement Match or Pension Plan, based on workgroup eligibility
Generous Paid Time Off (PTO) Plans
Adoption Reimbursement up to $3000 per child
Child Care Discount Program with New Horizon 10% off weekly childcare tuition
Education/Tuition Reimbursement
24/7 Fitness Center Access for all benefit eligible team members
Commitment to Diversity, Equity & Inclusion
At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.
About this position
Responsible for managing assigned IT resources in development and support of the revenue cycle, clinical, corporate and/or ancillary systems that form the basis of North Memorial Health Care's (NMHC) information systems. Directs, manages and coordinates staff resources and expertise to analyze business requirements and workflows in order to support, build, integrate and implement comprehensive integrated system solutions for IT customers, including data collection, data integration, data analysis, and data reporting. Ensure maximum utilization of technology and available resources while achieving approved fiscal expectations. Ensure optimum and timely application support consistent with organizational needs and resource allocation. Act as a resource to staff in utilization of technology and designing, developing, implementing and evaluating information systems.
Requirements
Education
• Bachelor of Science degree in Computer Science or Information Management or 6 years related work experience
Experience
Experience
• Education and/or experience with process improvement techniques, change control and project management preferred.
Knowledge, Skills and Abilities
• Minimum of five years' experience in an IT or clinical supervisory position, with demonstrated proficiency in the management of multiple complex system implementations in a health care environment.
• Demonstrated Total Quality Management, leadership, communication, organizational, and management skills.
The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.
Work Group: Non Contract
Hours per two week pay period: 80
Shift: Days 8 hours
Weekend Requirement: Weekends as Needed
Call Requirement: On/Off Premise Call
Remote or On-site: Hybrid Remote
FLSA Status: Exempt
Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.
Salary Range: M07 ($53.78 - $67.23), based on experience
Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.
STI Bonus Eligible: True 15%
IT Network Administrator
Information technology/support technician job in Elk River, MN
This position as a network administrator is responsible for overseeing\maintaining the organization's corporate LAN/WAN, the VMware environment, Servers and Virtualization, and the network security including firewalls. Duties include working with other IT staff and company employees to identify network needs, security risks, maintain physical servers, and virtual equipment.
Responsibilities
Essential Job Functions
Provide support for day-to-day operations of servers and the networks that connect them. Diagnose problems with LAN\WAN network equipment and perform repairs or upgrades when appropriate.
Evaluate and recommend solutions for network equipment and communications.
Support and manage AWS Virtual Private Clouds (VPCs), subnets, route tables, and network gateways.
Installs, configures, patches, and maintains network equipment such as switches, firewalls, wireless ap's VPN's, and UPS's. This would include overseeing network security to include appliances, software, and procedures.
Perform ongoing capacity measurement and planning for network equipment, physical and virtual servers.
Fully support, configure, maintain, monitor, and upgrade the corporate VMware environment. This would include the EXSi environment, physical servers, patches, firmware updates, error investigation\remediation and administration of the corporations SAN.
Maintain and assist with testing and creating an etwork business continuity and disaster recovery plan.
Assist Systems team with managing servers, CommVault backups, patching, and Active Directory functions.
Monitor network performance (availability, utilization, throughput and latency).
Update Key Performance Indicators (KPI's).
Perform risk assessment, problem management, and resolution.
Support and comply with the company Quality System, ISO, and medical device requirements.
Read, understand, and follow work instructions and standard work
Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance
Understand customer needs and the core business markets we serve
Ensure business systems are implemented, maintained, and functioning properly
Participate in required company meetings
Maintain an organized work area (5S)
Participate in the Operational Excellence Program
Complete all other work duties as assigned
Ability to work in a manufacturing environment.
Qualifications
Minimum Requirements, Education & Experience
WatchGuard Firewall experience - Required
VMware experience
Advanced Server OS support
Active Directory Experience
Associate degree in an IT--related field
Competence in LAN/WAN technology including VPN, TCP/IP.
Experience with Cisco and HPE switching equipment
Experience with cloud and/or hybrid architecture for compute and storage.
Clear and effective verbal and written communication skills
Attention to detail
Organizational skills
Ability to work in a fast-paced team environment
Ability to prioritize and multitask
Desirable Criteria & Qualifications
Bachelor's degree in Computer Science or related IS field
Experience with ERP, CRM, and other Business Systems
Certificates in Project Management
Continuing Education; including participation in local chapters, associations, and/or organizations
Pay Range USD $81,000.00 - USD $101,200.00 /Yr. Pay Range Details
This pay range reflects the base hourly rate or annual salary for positions within this job grade, based on our market-based pay structures. Actual compensation will depend on factors such as skills, relevant experience, education, internal equity, business needs, and local market conditions. While the full hiring range is shared for transparency, offers are rarely made at the minimum or maximum of the range.
Company Benefits
All Employees:
Our 401k retirement savings plan with a company match contribution; onsite health clinics, discretionary holiday bonus program (based on years of service), Cretex University, 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost, wellness program with incentives, an employee death benefit, and employee sick and safe leave are available to all Cretex employees.
20+hours:
Cretex's medical benefit package includes: comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account, healthcare and dependent care pre-tax reimbursement accounts; paid holidays, paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week.
30+ hours:
Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week.
(Some benefits are subject to eligibility criteria.)
Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law.
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit
*********************
Auto-ApplyDesktop Support Engineer
Information technology/support technician job in Golden Valley, MN
Must Have Technical/Functional Skills:
• Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services
• Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
• Work with vendors to conduct physical asset audit and maintain asset stock rooms
• End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
• Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
• Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
• Smart hands support for Server and Network devices
• Train the Trainer
Roles & Responsibilities:
• 100% Work from Office (Client location)
• Asset inventory management (New Device Asset/Import/Physical Stocking)
• PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets.
• Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)
• Accessory Request Fulfillment and Unknown Device Research/Investigation
• PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)
• Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)
• Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)
• New Hire onboarding training and orientation
• AV Meeting Room support
Base Salary Range: $50,000 - $70,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
IT Intern
Information technology/support technician job in Cottage Grove, MN
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests
Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution
Escalate issues as appropriate
Provide end user support of hardware and software systems
Maintain, review and update department documentation, problem and solution documentation and procedures and processes
Maintain files for IT service requests
Ensure proper protocols are followed for all submitted requests
Track application and system documentation as well as training materials
Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures
Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting
Conduct testing on systems and document results
Collaborate with other IT staff and vendors to provide support
Create, monitor and process user requests following established procedures
Assist and mentor help desk staff and ensure help desk coverage
Assist in troubleshooting spreadsheets, databases and other office productivity tools
Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP
Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly
Assist Network Team in supporting and maintaining of the network infrastructure
Install and upgrade computer components and software, manage virtual servers and integrate automation processes
Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless)
Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization
Manage Data Center, including power and environmental requirements
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Information technology/support technician job in Saint Paul, MN
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
IT Intern
Information technology/support technician job in Northfield, MN
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests
Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution
Escalate issues as appropriate
Provide end user support of hardware and software systems
Maintain, review and update department documentation, problem and solution documentation and procedures and processes
Maintain files for IT service requests
Ensure proper protocols are followed for all submitted requests
Track application and system documentation as well as training materials
Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures
Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting
Conduct testing on systems and document results
Collaborate with other IT staff and vendors to provide support
Create, monitor and process user requests following established procedures
Assist and mentor help desk staff and ensure help desk coverage
Assist in troubleshooting spreadsheets, databases and other office productivity tools
Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP
Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly
Assist Network Team in supporting and maintaining of the network infrastructure
Install and upgrade computer components and software, manage virtual servers and integrate automation processes
Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless)
Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization
Manage Data Center, including power and environmental requirements
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Information technology/support technician job in Saint Paul, MN
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military