Information technology/support technician jobs in Venice, FL

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Hiring Company: Delicatessen Services Co., LLCOverview:The BTS Technical Support Specialist III serves as the Subject Matter Expert (SME) for all processes, procedures, and technical support for the Service Desk. As such, this individual, having demonstrated in-depth experience, capability and judgment, will serve as the escalation point for issues within our Enterprise Environment.Job Description: Essential Duties and Responsibilities Installs, modifies, configures, and repairs computer hardware and software systems, and provides Tier, I, II, and III technical assistance to system users and technical peers. Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPI's, Performance Metrics, Incident Queue Management & Problem Management (RCA) in ITSM Tool. Installs, configures, troubleshoots, and upgrades computer-related production equipment, end user computing devices, mobile devices, telephony devices, conference room hardware, focusing on Continuous Improvement, Innovation, and supporting Technical & Functional Testing of new technologies. Administration, Management, and Monitoring of Telephony & Voicemail Systems. Performs Tier I/II/III Support and troubleshoots/resolves Incidents or Problems related to telephony and voicemail systems. Installs and maintains extensions, phone lines, and fax devices as needed. Acts as liaison between equipment vendors and the company. Ensures workarounds and permanent fixes are documented and communicated to Service Desk Specialists. Creates, Updates, and maintains Standard Operating Procedures, How To Documents and Work Instructions at the direction and/or request of the IT Service Support Supervisor, IT Systems Support Manager, or Director. Reviews documentation for accuracy and integration into Knowledge Management System. Performs administration and integration of local area network(s) (LAN) and wireless local area networks (WLAN), under the direction of the IT Service Support Supervisor, , Director, and/or Network & Security Team. Implements, Maintains, & Supports any future electronic or technical systems as may be required. Installs, configures, monitor's, troubleshoots, and maintains stand-alone/network printers and/or Multi-Function Devices. Installs, configures, supports, provides guidance for standard or specific software packages, such as operating systems, standard applications that include but are not limited to Microsoft Office Suite Applications, O365, Edge or On-Prem applications, SaaS applications, LP Vendor Systems Support, ERP applications, or custom applications, etc. Instructs users in use of equipment, software, and manuals, including one on one training, and the creation of value-added documentation. Provides additional and continued training as need in support of integrated hardware & software systems. Performs infrastructure troubleshooting to isolate and diagnose common network related problems, creates relevant documentation, such as network diagrams and maintains accuracy of data in IPAM Tool or relevant management systems. Support IT Technical & IT Operations Team in continued expansion and ongoing support of Infrastructure & Server Equipment, including but not limited to UPS, Servers, Switch Gear, Storage, etc.. Installs and troubleshoots wiring as required for local area network and telephony systems, including isolated or segmented networks. Monitor functioning of equipment, including mobile devices, to ensure systems operation & function within compliance with OEM specifications. Site administration of the local and enterprise CMDB, documentation and allocation of assets within the asset lifecycle. Perform or Assist in the Preventive Maintenance on computers, & printing devices, peripherals, etc. Administration & Monitoring of Incident Management & Request Fulfillment queues in ITSM Tool, focusing on continuous improvement and emphasis on root cause analysis. Education and Experience High School Diploma Required; Associates/Bachelor's Degree Preferred One (3) to three (5) years of proven experience in a Manufacturing or Distribution environment. Support of ERP/MSC preferred. A+ Certification or equivalent Network + CCENT Certifications and/or equivalent ITIL Foundations or Equivalent Certification a plus Additional Responsibilities Additional responsibilities as directed by the BTS Service Support Supervisor, BTS Service Support Manager, Director, Automation and BTS, and IT Leadership. Work Environment Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on needs: will include extended hours and weekend work. Ability to work in confined areas, ceilings, and attic spaces to run wire for system integration or telecommunications. Ability to lift up to 50 lbs. in order to move and/or install necessary equipment. Ability to work in high temperature areas (attic space) for prolonged periods. Willing to travel if necessary for training & on-site systems support. Willing to be included in the on-call support rotation. This is a Work From Office position. Location:Sarasota, FLTime Type:Full time Department:Management Information Systems

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Work Hours: Monday - Friday, 8:00am - 5:00pm Expected Starting Salary Range: $65,118.41 - $84,653.94 Professional and tactical information technology work that requires an incumbent to produce advanced analytical and technical work products. The incumbent identifies and resolves major work problems and projects of a nature that lower-level employees are unable to solve or overcome, including analysis, design, development, configuration, testing, training, documentation, and production support. Work requires creative and original thinking and is performed under the general direction of senior professionals with significant latitude for individual and team initiative, judgment, and discretion. The incumbent works with customers to determine hardware, software, and system functional requirements through business analysis, and facilitates strategic planning initiatives to achieve business value through partnership. The incumbent reports to a senior manager, or designee. Working Conditions: Indoor office situation; high noise environment while performing certain responsibilities. Lifting equipment up to 50 lbs. alone; up to 75 lbs. with assistance. Assignment to work a variety of work schedules including compulsory work periods such as callouts, maintenance windows, special assignments, emergencies, and disaster situations. Essential Functions: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position. Area of Assignment: Telecommunications The Telecommunications IT Senior Specialist is responsible for administration and support of voice, video, data communication systems and services including telephony, call center systems, desktop, and softphones, recording and voicemail systems. The Telecommunications IT Senior Specialist will utilize a broad knowledge of unified communications, network, server, and telecommunications to aid in the configuration, implementation and troubleshooting of unified communications systems and applications. Additionally, the Telecommunications IT Senior Specialist participates in customer and business partner meetings and is responsible for after-hours on-call, monitors incident management queues, and follows service level agreements (SLAs) to align with operational performance goals. The incumbent is an effective team player and provides technical leadership skills in a manner that fosters commitment, team spirit, pride, and mutual trust and respect; and manages the work of others. The incumbent is self-motivated, promotes organizational change, and is committed to challenging the status quo; and is proficient in using business process disciplines in performing work assignments in an effective and efficient manner, while providing recommendations for continuous improvements. Assesses resources and capabilities to influence and develop others to change or improve standards, policies, procedures, and work plans to enable high-performance. Contributes to project plans, executes, and supports business strategies and solutions that meet critical success factors and desired outcomes, with appropriate key performance indicators for monitoring and controls. The incumbent contributes to a shared vision with the ability to work with others to achieve that vision. Leverages the PMO for planning, implementing, reporting and evaluating work; and supports the discipline of project management. Creates business cases that justify cost in terms of business value and return on investment and maintains the highest standards of financial stewardship. Provides for service level criteria and meets or exceeds service level commitments in pursuit of customer satisfaction. Manages customer expectations through Business Relationship Management. Stays on the cutting-edge of relevant technology by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. Takes ownership for troubleshooting major technical, organizational, and controversial problems and projects, and provides corrective actions driven by a sense of urgency. Occasionally prepares and delivers verbal and written presentations to peers, executives, and customers at various levels of the organization. Supports and participates in employee developmental plans, and evaluates, counsels, and rates organizational and employee performance as required. Trains and mentors' colleagues and lower-level employees as a subject matter expert. Performs other related work (including weather or extreme emergency duties) as required. Advanced proficiency in two or more of the following fields: Database Administration, Network Services, Desktop Services, Server Administration, Application Design, Application Development, Solution Life-Cycle Management, Enterprise Architecture, Quality Assurance, Incident Problem Management, Change Management, Configuration Management, Security Management, Financial Management, Service Management, Customer Service Center, Production Application Services, Storage Area Network, Middleware Services, Project Portfolio Management, Document Management, Wireless Communications, Telecommunications, Radio, Audio Visual, Geographical Information Services, Internet Web Services, Business Intelligence, and Organizational Development. Subject matter experience must be current with particular emphasis on Microsoft platform administration including the following. Active Directory, Windows Server, PowerShell, Azure, Azure AD, Office 365, Office 365 Planner, Office 365 Teams, Office 365 Security and Compliance Center, Azure Active Directory B2B, SharePoint developer, SharePoint Administration, PowerBI, PowerApps, Power Automate. High School Diploma or equivalent with (6) six years of relevant information technology experience; or (4) four years of relevant information technology experience and an associate degree in information technology, computer science, computer technology, or related field; or (2) two years of relevant information technology experience and a bachelor's degree in information technology, computer science, computer technology, or related field. One (1) year of leadership experience. The job drives a County Van to various County facilities. Valid driver's license required with valid Florida driver license required within 30 days of hire. Must be able to pass a background check (including fingerprinting) and Criminal Justice Information System (CJIS) Level 4 Security Awareness Training before start date. Must possess or be able to obtain Federal Emergency Management Agency (FEMA) certifications IS-100.b and IS-700.a within six months from date of hire. Equivalent combinations of education and experience may be considered. Other highly desirable knowledge, skills, abilities, and credentials relevant to the position such as ITIL, EPAS, SDLC, PMBOK, and other related certifications desired. Candidate to demonstrate competencies and possess certifications in one or more specific fields. Knowledge, Skills, and Abilities: Knowledge in standard office practices, policies, procedures, personal computers, operating systems and related software applications. Ability to multi-task, with proficiency in managing personal daily activities and major problems and projects for self and others that may cross section and organizational boundaries. Proficiency in the use of reference materials to research and solve major problems Proficiency in the application of methods and theory in resolving major problems. Proficiency in applying new technologies, soft skills and procedures to gain acceptance Ability to work with others to lead or mentor teams and facilitate groups to achieve success. Ability to prepare and deliver effective presentations at various levels. Ability to use diplomacy in dealing with difficult customers and delivery of business services. Ability to communicate effectively, both verbally and in writing, with peers and others in a clear and concise manner. Ability to communicate with tact, patience and courtesy at all levels of the organization. Ability to assist lower level personnel with training of new technologies, processes, and procedures. Ability to establish and maintain effective work relationships, both inside and outside of the work section. Ability to self-develop relevant job-related skills for current and future roles. Ability to understand, follow, and to provide specific instructions, priorities, policies and procedures. Ability to identify and take ownership in resolving major problems and troubleshooting. Knowledge and commitment to quality workmanship, dependability, and the principles of accountability, civility, and ethics.

Desktop Support Technician Port Charlotte, FL 33938 Job Description: We are seeking a skilled Desktop Support Technician to provide technical support to our employees in the Orlando area. The ideal candidate will have a strong background in troubleshooting and resolving hardware, software, and network issues on desktop computers and laptops. The Desktop Support Technician will be responsible for installing, configuring, and maintaining desktop systems, as well as providing training and support to end users. Responsibilities: Provide technical support to end users in person, over the phone, or via remote desktop Install, configure, and maintain desktop hardware and software Troubleshoot and resolve hardware, software, and network issues Set up and configure new desktop systems for employees Train end users on basic computer skills and software applications Document and track technical issues and resolutions Requirements: 2+ years of experience in desktop support or a related field Strong knowledge of Windows operating systems and Microsoft Office Suite Experience with hardware troubleshooting and repair Excellent communication and customer service skills Ability to work independently and prioritize tasks CompTIA A+ certification is a plus

Job DescriptionDescription: As a Help Desk Specialist at Ardoor HQ, you will be the first line of support for staff across the organization. You will handle incoming IT requests, resolve day-to-day technical issues, and escalate more complex problems to senior IT staff as needed. This position is designed for someone with strong customer service skills, solid troubleshooting abilities, and a desire to grow within the IT field. Your primary responsibility is to ensure that employees have the technical support they need to remain productive. --- Responsibilities · Serve as the first point of contact for staff seeking IT support via phone, email, or ticketing system. · Provide technical assistance for hardware, software, and peripheral issues. · Install, configure, and maintain end-user devices (laptops, desktops, printers, mobile devices). · Troubleshoot and resolve problems with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive). · Assist with onboarding and offboarding of employees, including setting up accounts, email, and access permissions. · Support password resets, user access requests, and basic Active Directory functions. · Escalate advanced technical issues to System Administrators or IT leadership. · Document issues and resolutions within the helpdesk ticketing system. · Assist with office network troubleshooting under the guidance of senior IT staff. · Provide basic training to users on IT systems and best practices. · Contribute to maintaining IT inventory and asset tracking. Requirements: Education & Certifications: - Associate's degree in IT, Computer Science, or related field preferred (or equivalent work experience). - CompTIA A+, Network+, or Microsoft Fundamentals certifications a plus. Experience: - 1-3 years of experience in a help desk or technical support role. - Familiarity with Microsoft 365 applications and administration. - Strong working knowledge of M365 Admin, Azure/Intune, SharePoint, Microsoft & Windows operating systems, products, applications, and hardware/software troubleshooting techniques. - Basic knowledge of networking fundamentals (Wi-Fi, switches, VPNs). - Experience with Windows and mac OS environments. - CINC Systems ERP experience a plus. Core Skills: - Strong troubleshooting and problem-solving skills. - Excellent communication and customer service skills. - Ability to manage multiple support requests simultaneously. - Detail-oriented with strong documentation habits. - Eagerness to learn and grow into more advanced IT roles. --- Why Join Ardoor Ardoor is a private equity-backed parent company leading the transformation of association management through advanced technology and best-in-class operations. As a Help Desk Specialist, you will gain hands-on experience with enterprise IT systems, build foundational technical skills, and be part of a collaborative team working to support a rapidly growing organization.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

… Do you have a keen eye for detail and strive to provide excellent customer service? We'd love to have you join our IT Support and Logistics team! The IT Asset Specialist is responsible for handling all facets of Power Design's innovative operation. In this role you will be providing convenient and comprehensive services for all plan management, printing, inventory control, office supplies and shipping needs. You'll be the champion of our employees in helping them accomplish their goals. Apply today! position details/responsibilities… Manage and prioritize internal customer request queue while responding to user requests in a quick and efficient manner. Determine most appropriate methods, including outside vendors and suppliers, for accomplishing projects in the most time and cost efficient manner. Review operational procedures, identify opportunities to enhance logistics processes, and make recommendations for improvement. Manage and process deliveries and packages. Supervise and maintain perpetual inventory and distribution of supplies. Assemble critical documents accurately and in the most efficient method while maintaining quality standards. Perform other duties and projects as assigned. here's what we're looking for… Strong customer service focus Must be detail-oriented with excellent organizational and time management skills. Strong ability to establish priorities, meet deadlines and multi-task. Strong communication skills - interpersonal, written and verbal. Must have professional, positive attitude. Proficient in Microsoft Office (Excel, Outlook and Word). Bachelor's degree preferred. Relevant experience required. Familiarity with office equipment (large copiers, scanners, postage meters, etc.) and reprographics experience preferred, but not required. An interest in using technology to improve current procedures Demonstrate and uphold all of Power Design's core values, which include integrity, accountability, teamwork, innovation and growth. At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences: Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla. Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches Position Summary: The Information Technology Intern will have the opportunity to receive a broad exposure across the organization by rotating weekly through the IT Helpdesk, Administrative, and Engineering teams. Position Responsibilities: Support helpdesk operates for a physical location of our size, how there are different pockets of support from a school to hotel to business offices to sports facilities. Work with physical safety systems and POS platforms. Work with unique sports technology installations - we use a lot of the same systems pro sport teams use but for multiple different kinds of sports all in one spot. Networking for a large campus and how we design and maintain. Gain knowledge of a small footprint of physical infrastructure and how we pair on-prem with cloud/SaaS. Knowledge, Skills and Abilities: Studying anything in Business, MIS, Information Systems, or any science/ engineering This will be an on-campus role in Bradenton, Florida. Interest in sports and technology is a plus. Background Requirements: Requires a background check upon offer Requires a drug test upon offer Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Get to know us better: ****************** ******************/careers IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements Currently pursuing a bachelor's or master's degree in Information Technology, Computer Science, or a related field. Recent graduates are also eligible to apply, provided graduation occurred within the past six months. Basic understanding of computer hardware, software and networking concepts. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work in fast-paced and team-oriented environment. Exceptional reliability, interpersonal, communication and organizational skills required. Ability to professionally and confidently interact professionally with members at all levels of the organization. All applicants must pass a pre-employment background check. Additional information: Start date: January 14th , 2026 Candidates must have authorization to work in the United States for the full duration of the internship, without interruption. Candidates must not require sponsorship for a work visa from Inter Miami CF now or in the future to maintain their authorization to work in the U.S. Inter Miami CF is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristics protected by the law.

Job Description GENERAL DESCRIPTION This position is part-time, assistant client-serving auditors with the expectation that he / she will work 20 hours per week to fulfill job and client responsibilities. The primary office location will be Tampa / St Petersburg. The IT Auditor / Security Assessor Intern's primary duties will include assisting with various aspects of professional services project delivery related to information technology audit and security assessment services. The individual will work as part of various engagement teams providing professional services to our clients. The IT Auditor / Security Assessor Intern will have the opportunity to work with various team members while learning innovative technologies and business processes; work with personnel at all organizational levels; gain broad industry experience; gain experience with all of our core services; and have the opportunity to become exceptionally proficient in one or more of those services. Our internship opportunities are designed to provide real-world experience to college students in an effort to prepare them for professional careers upon completion degree. We may choose to offer interns continuing employment opportunities throughout their school career and upon completion of degree. REQUIRED QUALIFICATIONS The most critical attributes for success within our team are having interest in what we do; a willingness to learn; exceptional work ethic; a commitment to quality and success; strong writing and communication skills; personal accountability; and loyalty in the way he or she treats their relationships. These attributes will be given preference to field of study or technical experience. Working toward a Bachelor's Degree in Business - Management Information Systems, Accounting, Finance or related field highly preferred Professional, with good oral and written communication skills; strong computer skills Effective communication, leadership, and time management skills Demonstrated consistency in values, principles, and work ethic Interest and familiarity with technology, business operations, and strategy Excellent organizational skills, with ability to pull projects over the finish line Ability to lift and move up to 15 pounds Ability to sit for prolonged periods of time. Ability to stand, walk, bend, or reach as necessary for job tasks. Ability to use hands/fingers for typing, writing, or handling materials. COMPANY DESCRIPTION 360 Advanced is a Cybersecurity and Compliance professional services firm that provides customized integrated solutions. Our clients range across industries and extend from small businesses to the Fortune 500. We work with client operations in over 40 states and on five continents globally. We are based in downtown St. Petersburg and are looking for a Staff Associate to join our team.

Excellent Opportunity for Helpdesk technicians Full Time Contract 8 weeks Pay: $15 or $18 depending on experience Under general supervision of the IT & Communications Manager, provides Tier 1 and 2 desktop support for users, computers, and technology for the computer environment. The Desktop Specialist is responsible for providing a variety of configuring, installing, and supporting end\-user computing solutions (i.e. hardware, software, printers, phones, and other approved end\-user hardware peripherals such as scanners, AV equipment, etc.). Performs regular maintenance and updates to operating systems, software packages and hardware while minimizing downtime and increasing productivity. Monitors the performance of the City's desktop infrastructure and make suggestions for improving efficiency. SPECIFIC DUTIES AND RESPONSIBILITIES: The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job\-related tasks other than those specifically presented in this description. Installs, tests, and repairs City hardware and software, performs routine maintenance and applies vendor updates to software to include PCI (Payment Card Industry) and PS (Public Safety) compliant computers\/profiles. Assists with the installation and configuration of VOIP equipment to include voice and video teleconferencing equipment and software. Ensures desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers and administrative systems. Provides exceptional customer service in person, via phone and email as appropriate by Interacting with City staff to establish support priorities and explain the capabilities and limitations of the available equipment and software. Responds to, completes and assists with service requests that are assigned from the ITS Helpdesk ticketing systems to maintain exceptional customer support and to meet or exceed all Service Level Agreements in place. Analyzes PC, network, software and peripheral requirements or issues. Works with IT Security staff to detect and remove viruses, malware, and other threats to the network and equipment. Participates in hardware and software reviews and recommend purchases. Analyze and make recommendations for hardware and software standardization. Assists in preparing and distributing user guides and training. Documents procedures, standards, best practices configurations, settings, installation sequences and back\-out instructions. Serves as contact for remote network locations to obtain clarification of problems and to identify solutions and\/or corrective actions. Assists as Technical Liaison between Vendors of hardware and software to include wireless vendors for connectivity with the City's mobile computers. Researches new equipment\/trends for City application and compatibility. May be required to operate a motor vehicle in performance of assigned tasks. Performs other related duties as required. MINIMUM QUALIFICATIONS: Education and Experience Associate's degree from an accredited college or university in IT, Computer Science or a related field; or High School Diploma\/GED and four (4) additional years of related experience. Five (5) years of experience in computer networking and PC troubleshooting. Licenses or Certifications CompTIA A+ Certification. Must possess a valid state driver's license and obtain a valid Florida driver's license within thirty (30) days of hire or promotion. OTHER JOB REQUIREMENTS None. PREFERRED QUALIFICATIONS None. ADDITIONAL MINIMUM QUALIFICATIONS REQUIRED: KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of: Modern office practices and procedures. Report and recordkeeping principles and techniques. Principles of microcomputer and telecommunications systems, procedures, analysis, design and programming. Networks facilities, TCP\/IP, Ethernet topology, PC hardware and software. PC applications such as Client Access, Outlook, PC Anywhere, MS Office Suite, and Internet connections. Microsoft PC\-based operating systems and Netware. Skill in: Oral and written communications for effective expression and clarity. Customer service. Troubleshooting and analysis. Ability to: Provide 24\/7 support and service when necessary. On call and standby assignments will be required. Relate to people beyond giving and receiving instructions, to include applying consistent courtesy and tact in considerable public contact and\/or confrontational situations. Be adaptable to performing under frequent deadlines and\/or in response to emergencies. Apply sound judgment and interpretation based on acquired knowledge in circumstances where limited standardization exists. Read and interpret various technical materials, ranging from moderate to complex terminology, associated with job functions. Prioritize several activities and perform under pressure. Identify and solve user problems. Utilize a variety of modern office equipment, i.e., computers, facsimile machines, copiers. Compare and\/or judge the readily observable, functional or composite characteristics of main system, remote systems, terminals and related system peripherals. Add, subtract, multiply and divide, interpret graphs and calculate decimals and percentages. Configure, operate, and install PC hardware, software and peripherals. Inspect items for proper length, width and shape, and visually read various information. Train users on and recognize, analyze and resolve problems with PC hardware and software. MINIMUM STANDARDS REQUIRED: WORK ENVIRONMENT\/ CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Tasks are generally performed in a common office environment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position involves medium physical demands, such as exerting up to 50 lbs. of force occasionally, and\/or up to 20 lbs. of force frequently, and\/or up to 10 lbs. of force constantly to move objects. Tasks require some unassisted lifting, carrying, pushing and\/or pulling of moderately heavy objects up to 50 pounds. Tasks may require prolonged periods of visual concentration and require moderate levels of eye\/hand\/foot coordination. Requires the ability to speak, hear (perceive sound) and\/or signal people to convey and exchange information; differentiate between colors or shades of color; read a variety of materials, at times complex; apply principles of rational problem\-solving; record and deliver information, explain procedures, issue and follow oral and written instructions; and communicate effectively and efficiently in Standard English. 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Job Description MSM North America is seeking an experienced and self-driven IT Administrator to manage all aspects of the company's IT infrastructure and cybersecurity environment in a defense and U.S. Government contracting environment. This hands-on role is responsible for delivering end-user support, managing cloud services (including GCC High), and maintaining secure operations in compliance with CMMC Level 2 and NIST SP 800-171 standards. As the organization's sole IT administrator, this position plays a key role in ensuring the integrity, availability, and confidentiality of company systems and data, including Controlled Unclassified Information (CUI). The ideal candidate combines strong technical expertise with excellent communication, organization, and problem-solving skills and can both design policies and procedures and implement technical controls to support a secure, efficient, and compliant IT ecosystem. Key Responsibilities: IT Operations & Support Provide timely help desk support and technical assistance to end users across the organization. Manage user accounts, permissions, and access controls through Azure Active Directory. Install, configure, and maintain software, hardware, and networking systems. Monitor and troubleshoot performance issues across endpoints, servers, and cloud services. Support LANs, VPNs, and secure internet/intranet connections. Cloud & Infrastructure Management Administer Microsoft 365 workloads, including Exchange Online, SharePoint, Teams, and Intune. Navigate, administer, and troubleshoot Microsoft GCC High environments across multiple locations, ensuring reliable and secure access. Configure and manage Microsoft Defender and related security tools to detect and respond to threats. Implement, monitor, and maintain system backups, disaster recovery, and failover procedures. Manage configuration and patch management processes to ensure operational reliability. Cybersecurity & Compliance Implement and maintain cybersecurity controls aligned with CMMC Level 2, NIST SP 800-171, and federal cybersecurity standards. Lead the development, documentation, and maintenance of IT security policies, standards, and procedures, in addition to configuring and updating technical controls. Configure and enforce policies such as conditional access, safe links, and quarantine rules within Microsoft 365. Monitor and analyze security logs and alerts to proactively identify risks and vulnerabilities. Maintain documentation and evidence to support audits, assessments, and compliance reporting. Train staff on secure technology practices, phishing awareness, and data protection protocols. Qualifications Bachelor's degree in information technology, Computer Science, Cybersecurity, or equivalent experience. 5+ years of IT support or system administration experience, with prior witch in defense, aerospace, or U.S> Government contracting environments required. Demonstrated familiarity with USG compliance practices and requirements, including CMMC Level 2, NIST SP 800-171, and related deferral security frameworks. Skills & Certifications Proficiency in Azure AD, Intune, and Microsoft Defender. Knowledge of IT security best practices, access management, and endpoint protection. Preferred Certifications: Microsoft Certified: Azure Administrator Associate, Security Administrator Associate, Identity and Access Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate CompTIA Security+ or equivalent Work Environment This is a full-time, onsite position based at MSM's St. Petersburg, FL headquarters. he IT Administrator will engage regularly with leadership, program teams, and external auditors to maintain secure, compliant, and efficient IT operations. U.S. Persons required. Ability to obtain and maintain a U.S. Government Security Clearance preferred.

As a Technician - ISC - Level 1 here at Honeywell, you will play a vital role in supporting the Integrated Supply Chain (ISC) organization by performing various technical tasks to ensure smooth operations. You will be responsible for troubleshooting, maintenance, and repair of equipment, as well as assisting in the implementation of process improvements. Your technical expertise and attention to detail will be crucial in maintaining high standards of quality and efficiency. In this role, you will impact the efficiency and reliability of our supply chain operations, contributing to cost savings and enhanced customer satisfaction. This position requires training on 1st shift (7:00am-3:00pm) for an initial period of approximately 4-6 months. Upon successful completion of training, you may choose to transition to either 2nd shift (3:00pm-11:00pm) or 3rd shift (11:00pm - 7:00am) KEY RESPONSIBILITIES Perform routine maintenance tasks on manufacturing equipment to ensure optimal performance and minimize downtime Diagnose mechanical issues and implement effective solutions to minimize downtime. Collaborate with team members to develop and execute maintenance schedules and plans. YOU MUST HAVE Experience in technical or maintenance role Ability to troubleshoot and resolve issues efficiently WE VALUE Ability to work collaboratively in a team environment and communicate effectively with cross-functional teams. Excellent analytical and problem-solving abilities. Commitment to safety and quality in all maintenance activities. ABOUT HONEYWELL Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here: ******************************* BENEFITS OF WORKING FOR HONEYWELL In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: ******************************* US REQUIREMENTS Due to compliance with US export control laws and regulations, candidate must be US Citizen, US permanent resident, or have asylum or refugee status in the US. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: December 15, 2025

As a Technician - ISC - Level 1 here at Honeywell, you will play a vital role in supporting the Integrated Supply Chain (ISC) organization by performing various technical tasks to ensure smooth operations. You will be responsible for troubleshooting, maintenance, and repair of equipment, as well as assisting in the implementation of process improvements. Your technical expertise and attention to detail will be crucial in maintaining high standards of quality and efficiency. In this role, you will impact the efficiency and reliability of our supply chain operations, contributing to cost savings and enhanced customer satisfaction. **This position requires training on 1st shift (7:00am-3:00pm) for an initial period of approximately 4-6 months. Upon successful completion of training, you may choose to transition to either 2nd shift (3:00pm-11:00pm) or 3rd shift (11:00pm - 7:00am)** **KEY RESPONSIBILITIES** + Perform routine maintenance tasks on manufacturing equipment to ensure optimal performance and minimize downtime + Diagnose mechanical issues and implement effective solutions to minimize downtime. + Collaborate with team members to develop and execute maintenance schedules and plans. **YOU MUST HAVE** + Experience in technical or maintenance role + Ability to troubleshoot and resolve issues efficiently **WE VALUE** + Ability to work collaboratively in a team environment and communicate effectively with cross-functional teams. + Excellent analytical and problem-solving abilities. + Commitment to safety and quality in all maintenance activities. **ABOUT HONEYWELL** Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here: ******************************* **BENEFITS OF WORKING FOR HONEYWELL** In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: ******************************* **US REQUIREMENTS** Due to compliance with US export control laws and regulations, candidate must be US Citizen, US permanent resident, or have asylum or refugee status in the US. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: December 15, 2025 Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 3-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

GENERAL DESCRIPTION This position is part-time, assistant client-serving auditors with the expectation that he / she will work 20 hours per week to fulfill job and client responsibilities. The primary office location will be Tampa / St Petersburg. The IT Auditor / Security Assessor Intern's primary duties will include assisting with various aspects of professional services project delivery related to information technology audit and security assessment services. The individual will work as part of various engagement teams providing professional services to our clients. The IT Auditor / Security Assessor Intern will have the opportunity to work with various team members while learning innovative technologies and business processes; work with personnel at all organizational levels; gain broad industry experience; gain experience with all of our core services; and have the opportunity to become exceptionally proficient in one or more of those services. Our internship opportunities are designed to provide real-world experience to college students in an effort to prepare them for professional careers upon completion degree. We may choose to offer interns continuing employment opportunities throughout their school career and upon completion of degree. REQUIRED QUALIFICATIONS The most critical attributes for success within our team are having interest in what we do; a willingness to learn; exceptional work ethic; a commitment to quality and success; strong writing and communication skills; personal accountability; and loyalty in the way he or she treats their relationships. These attributes will be given preference to field of study or technical experience. Working toward a Bachelor's Degree in Business - Management Information Systems, Accounting, Finance or related field highly preferred Professional, with good oral and written communication skills; strong computer skills Effective communication, leadership, and time management skills Demonstrated consistency in values, principles, and work ethic Interest and familiarity with technology, business operations, and strategy Excellent organizational skills, with ability to pull projects over the finish line Ability to lift and move up to 15 pounds Ability to sit for prolonged periods of time. Ability to stand, walk, bend, or reach as necessary for job tasks. Ability to use hands/fingers for typing, writing, or handling materials. COMPANY DESCRIPTION 360 Advanced is a Cybersecurity and Compliance professional services firm that provides customized integrated solutions. Our clients range across industries and extend from small businesses to the Fortune 500. We work with client operations in over 40 states and on five continents globally. We are based in downtown St. Petersburg and are looking for a Staff Associate to join our team.

MSM North America is seeking an experienced and self-driven IT Administrator to manage all aspects of the company's IT infrastructure and cybersecurity environment in a defense and U.S. Government contracting environment. This hands-on role is responsible for delivering end-user support, managing cloud services (including GCC High), and maintaining secure operations in compliance with CMMC Level 2 and NIST SP 800-171 standards. As the organization's sole IT administrator, this position plays a key role in ensuring the integrity, availability, and confidentiality of company systems and data, including Controlled Unclassified Information (CUI). The ideal candidate combines strong technical expertise with excellent communication, organization, and problem-solving skills and can both design policies and procedures and implement technical controls to support a secure, efficient, and compliant IT ecosystem. Key Responsibilities: IT Operations & Support Provide timely help desk support and technical assistance to end users across the organization. Manage user accounts, permissions, and access controls through Azure Active Directory. Install, configure, and maintain software, hardware, and networking systems. Monitor and troubleshoot performance issues across endpoints, servers, and cloud services. Support LANs, VPNs, and secure internet/intranet connections. Cloud & Infrastructure Management Administer Microsoft 365 workloads, including Exchange Online, SharePoint, Teams, and Intune. Navigate, administer, and troubleshoot Microsoft GCC High environments across multiple locations, ensuring reliable and secure access. Configure and manage Microsoft Defender and related security tools to detect and respond to threats. Implement, monitor, and maintain system backups, disaster recovery, and failover procedures. Manage configuration and patch management processes to ensure operational reliability. Cybersecurity & Compliance Implement and maintain cybersecurity controls aligned with CMMC Level 2, NIST SP 800-171, and federal cybersecurity standards. Lead the development, documentation, and maintenance of IT security policies, standards, and procedures, in addition to configuring and updating technical controls. Configure and enforce policies such as conditional access, safe links, and quarantine rules within Microsoft 365. Monitor and analyze security logs and alerts to proactively identify risks and vulnerabilities. Maintain documentation and evidence to support audits, assessments, and compliance reporting. Train staff on secure technology practices, phishing awareness, and data protection protocols. Qualifications Bachelor's degree in information technology, Computer Science, Cybersecurity, or equivalent experience. 5+ years of IT support or system administration experience, with prior witch in defense, aerospace, or U.S> Government contracting environments required. Demonstrated familiarity with USG compliance practices and requirements, including CMMC Level 2, NIST SP 800-171, and related deferral security frameworks. Skills & Certifications Proficiency in Azure AD, Intune, and Microsoft Defender. Knowledge of IT security best practices, access management, and endpoint protection. Preferred Certifications: Microsoft Certified: Azure Administrator Associate, Security Administrator Associate, Identity and Access Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate CompTIA Security+ or equivalent Work Environment This is a full-time, onsite position based at MSM's St. Petersburg, FL headquarters. he IT Administrator will engage regularly with leadership, program teams, and external auditors to maintain secure, compliant, and efficient IT operations. U.S. Persons required. Ability to obtain and maintain a U.S. Government Security Clearance preferred.