Information technology/support technician jobs in Warwick, PA

Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process

Iris Technology Group is seeking a client-facing Service Desk Engineer to join our high-performance managed services team. This role blends technical support, VoIP management (3CX), and account-facing service delivery to ensure client systems are stable, issues are resolved promptly, and users are supported with excellence. This role is based out of our Lancaster, PA office and may include occasional travel to nearby client sites. 🛠️ Core Responsibilities Ticket Management & Technical SupportAct as primary technical liaison for assigned client accounts Own and resolve incoming support tickets across desktops, networks, and cloud systems Maintain timely and professional client communications Escalate high-complexity issues to appropriate internal teams Document all activity in PSA system (e.g., Halo) 3CX Phone System SupportProvide day-to-day administration and troubleshooting for client 3CX environments Assist with setup of users, extensions, queues, IVRs, and auto attendants Provision new phones and softphones (Yealink, Fanvil, etc.) Handle call quality issues and coordinate with VoIP carriers as needed Educate end users on 3CX features and best practices Work with internal engineering to plan 3CX deployments and upgrades Client Success & Relationship SupportDevelop a trusted relationship with clients by understanding their environments and support needs Proactively identify recurring issues or opportunities for improvement Support onboarding of new clients and system deployments into our tool stack (RMM, documentation, backups, etc.) Monitor client satisfaction and advocate for additional services or upgrades when appropriate Documentation & StandardsMaintain up-to-date and accurate documentation in IT Glue (or equivalent) Contribute to the improvement of internal knowledge base and ticket resolution playbooks Help maintain standardization across client systems 🎯 Required Skills & Experience 2-4 years experience in an MSP, IT support, or client-facing technical role Strong understanding of Microsoft 365, Windows 10/11, and desktop support Proficient with ticketing systems (e.g., Halo, ConnectWise, Autotask) Practical experience supporting and managing 3CX phone systems Basic networking knowledge (DHCP, VLANs, firewall rules, port forwarding) Excellent written and verbal communication skills Strong problem-solving mindset and calm under pressure Highly organized and capable of juggling multiple client environments On-Call Rotation is Required ⭐ Preferred Qualifications 3CX Basic or Advanced Certification Familiarity with VoIP QoS and call quality troubleshooting Experience with Halo PSA, Datto RMM, or similar MSP tools Knowledge of backup, AV/EDR, patch management tools used in MSPs Ability to script or automate simple tasks (PowerShell, etc.) 🎁 What We OfferCompetitive compensation with performance-based bonuses Career path in client engineering, project delivery, or vCIO Paid technical training and certifications Flexible hybrid work schedule based in Lancaster A close-knit team environment that values innovation and client satisfaction 📌 About Iris Technology GroupIris Technology Group, LLC is a family-owned Managed Services Provider supporting small and mid-sized businesses across Pennsylvania and Ohio. We specialize in managed IT, cybersecurity, cloud, and VoIP solutions - all built on integrity, expertise, and delivering true peace of mind.

Reporting to the Associate Manager Better For You R&D and working at the Technical Center, the position will collaborate with multiple scientists within the Better For You R&D team to achieve innovation goals and programs. The individual will perform basic tasks and follow standard work methods or specific instructions required to support product development. Responsibilities include: Working in partnership with scientists and engineers to create samples and prototypes using different technologies and methods. Performing basic calculations, data collection, handling ingredients, computer applications, good manufacturing practices, and pilot plant manufacturing production. Being dependable, proactive, and demonstrating excellent communication skills. Working specifically on protein bars, low sugar/zero sugar chocolate confections, and potentially zero sugar hard candy & gummies. Specific Role Focus Areas: Benchtop development Pilot plant testing Equipment assembly and preparation Support in-plant initiatives such as trials, sales sample production, and start-ups Identify project support needs Partner with project leaders on planning and execution Ability to lift up to 50 pounds and prepare product for testing Ability to learn and apply new skills quickly Good time-management and organization skills to manage multiple projects Open to traveling up to 15% of the time Major Duties / Responsibilities: 80% - Partner with project leaders to prepare for and perform equipment trials, make samples using equipment and new technologies, and clean equipment 10% - Participate in developing trial protocols, enter data, analyze results, document experiments, develop SOPs, and report outcomes 10% - Maintain an organized, clean, and sanitary laboratory workspace, manage inventory of ingredients and supplies, and ensure regulatory compliance through entry of ingredient/packaging information in the lot tracking database Top Three Technical Skills: 40% - Ability to prepare and execute trials on food equipment in the pilot plant 30% - Ability to develop written documentation and/or communicate orally 30% - Ability to collaborate with scientists Must Haves / Requirements: GED/HSD with a minimum of 2-3 years of related experience, or BS in a non-related field with no experience Desire to work in the food industry in the local area Ability to travel for work outside of the local area Ability to work overtime as needed Software Skills and Purpose: MS Office Industry Experience: Preferred experience in produce processing, food manufacturing, or research and development Team Size: Support role; will work closely with others and have individual work. Team size: 10 Work Environment: Labs, pilot plant, desk work, and occasionally manufacturing facilities for tests and trials Upcoming Projects / Busy Seasons: Project work is ongoing within a fast-moving and dynamic R&D program.

DP World Contract Logistics delivers tailored, scalable, and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years. Our site at York provides advanced 3PL solutions to a premium Automotive brand and manages complex engineering services. We're a fast-paced, quality-driven automotive warehouse supporting some of the biggest names in the industry. Our Field Services Technician would support our technology infrastructure that powers logistics operations, ensuring hardware, software, and network systems run smoothly to minimize downtime and maximize efficiency.This is morning shift role and work hours would be Monday-Thursday 6:30am to 5pm . About the Role * Responsible for maintaining standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery. * Provide diagnostic support to the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation. * Provide first level support to the incident management activities in the plant and problem and change management activities for the site, including weekend, holiday and after hours support when required. * Assume other plant related IT support responsibilities as per plant requirements, availability, and IT skills such as development of ad hoc reports via standard reporting writing tools i.e. Qlik Sense and PowerBI. * Report site IT downtime and changes to the site production schedules using the appropriate communication procedures. * Develop and maintain functional knowledge of all critical operational application software & processes utilized at the site in order to provide support and training to the site users. * Develop and maintain technical knowledge of all critical operational software applications, IT processes, and procedures utilized at the site in order to provide IT support. * Perform hands-on fixes and changes at the PC desktop level, including installing and upgrading software, installing hardware, performing/validating file backups, managing custody of back-up media, and configuring applications at the direction of the site analyst or IT support group. * Organize IT equipment repairs, maintain site inventory of usable spare IT equipment, and maintain a maintenance log of equipment repairs, as directed by the site analyst. * Follow the site related IT purchasing & asset tracking procedures receiving IT assets, updating the IT asset inventory & partake in decommissioning end-of-life assets. * Other duties as assigned Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Nearest Major Market: York PA Nearest Secondary Market: Lancaster Job Segment: Logistics, Auto Technician, Supply Chain, Network Engineer, Operations, Automotive, Engineering

Our Mission: To glorify Christ through positively impacting the lives of those we serve each day, while being faithful stewards to all things entrusted to us. Our Core Values: Integrity | Passion to Serve | Team Building | Excellence & Value Personal & Professional Development | Work-Life Balance | Stewardship Our Company: The roots of Martin Companies trace back to 1973 when Dennis & Geraldine Martin started in business trading as Martin Appliance Service. In addition to servicing household appliances, Dennis provided commercial refrigeration and water softener repairs on occasion. Over the years, the Lord blessed his customer service efforts, and the volume of work continued to increase and is still increasing today, giving us the privilege of serving thousands of customers throughout Pennsylvania, New York, Maryland, and nearby regions. The company is family-owned and operated by the Martin family, with a passion for serving others and customers in a God-honoring way. We strive to live out our faith by allowing the Holy Bible to guide our everyday decisions and influence how we serve our employees and customers. We provide training and resources to help employees continue growing both personally and professionally. We positively impact our customers' lives through our five divisions: Martin Appliance | Martin Water | Martin Heating & Cooling Martin Furniture & Mattress | Pure Test Laboratory Employee Benefits*: Comprehensive Health Insurance Plans Supplemental Insurance options, including vision & dental 401(k) Retirement Savings with Company Matching Paid Holidays Paid Vacation Days Exclusive Discounts on Martin Companies products and services *Part-time employees may not be eligible for all benefits Job Summary - IT Helpdesk Technician IT Help Desk Technicians at Martin Companies provide technical support for our employees and help ensure smooth operations across enterprise systems. This role focuses on resolving user issues, delivering high-quality service, and providing training and troubleshooting to maintain optimal performance. The IT Helpdesk Technician provides technical support to end users by troubleshooting hardware, software, and network issues. Responsibilities include responding to service requests, resolving problems by phone, email, or in person, and documenting solutions in a ticketing system. This role requires strong knowledge of operating systems, common business applications, and basic networking, along with excellent communication and customer service skills. Technicians may escalate more complex issues to higher-level support and assist with device setup and maintenance. Duties & Responsibilities: Provide technical support for computer hardware, software, and connectivity issues. Troubleshoot and resolve problems related to the Microsoft enterprise stack (Windows OS, Active Directory, Office 365, Teams, SharePoint, etc.) Manage and update tickets in the company's IT ticketing system, ensuring timely resolution and accurate documentation Collaborate with network engineers, system administrators, DevOps, SecOps, and other IT team members to identify recurring issues and implement solutions Assist with device setup, configuration, and deployment for Windows desktops, laptops, and iOS mobile devices Deploy and manage mobile devices utilizing MDM Support user account management, permissions, and security compliance Maintain clear and consistent communication with end users, providing updates and guidance Prioritize and manage multiple tasks in a fast-paced environment Required Skills & Abilities: Strong knowledge of Microsoft enterprise technologies (Windows 10/11, Active Directory, Office 365) Familiarity with ticketing systems (e.g., Jira/Confluence, Zendesk, or similar) Excellent communication skills and the ability to explain technical concepts to non-technical users Ability to multitask and manage priorities effectively Basic networking knowledge (TCP/IP, DNS, DHCP) Experience with device imaging and deployment tools is a plus Preferred Qualifications: 2+ years of experience in IT support or help desk roles Industry certifications such as CompTIA A+, Network+, or Microsoft certifications Experience supporting remote users and VPN connectivity Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 40 pounds at times The successful IT Helpdesk Technician will be an excellent communicator and active listener with strong technical and decision-making abilities. This individual will work well within a team and handle challenging situations with a focus on serving end users with excellence and care.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionAbout Schedule EngineDo you want to reinvent a trillion-dollar industry? Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions. We are reshaping the experience for both consumers and businesses in the trillion-dollar home services industry. Being radically better requires new end-to-end solutions for both consumers and technicians. Schedule Engine has experienced exponential growth because of our commitment to evolve the industry, our determination to be a positive force, and our passion for groundbreaking technology. Joining Schedule Engine now is a once in a lifetime career opportunity for anyone passionate about making a difference and making history in consumer technology. Note: All Schedule Engine offices are currently closed due to the coronavirus pandemic. As of Jan 2021, we plan to reopen offices in early Q3 and will expect most employees to work onsite at least 3-4 days per week. About the JobSchedule Engine is looking to hire Technical Support Specialists who pride themselves on providing world-class client experiences. As a technical support specialist, you love being the front-line contact and #1 support for our clients. You are able to quarterback supporting our clients from your first interaction through to completion with style and grace. You are the client's friend, mentor, liaison, information provider, and overall right-hand throughout their relationship with Schedule Engine. While this role will primarily maintain normal office hours, given the on-call nature of support, we expect employees to be flexible and open to address issues outside of normal office hours. Key Responsibilities Support clients throughout their lifecycle with Schedule Engine. Manage a rotating roster of concurrent client relationships, each at a different stage of development and subscribed to different product bundles. Work with production computer servers and workstations. Document and maintain client records, particularly with regards to support requests. Understand client use cases and provide expertise on how Schedule Engine can be leveraged to meet and exceed their goals. Assess the need for software feature enhancements and document as needed; partner with product and development teams as the voice of the customer. Document development tasks/bugs and share requirements and for the development/product team. Participate in daily agile standup meetings, sharing status of client implementations as they pertain to development team workload. About You Strong verbal and written communication skills. Exceptional presentation and facilitation skills. High level of attention to detail and process minded. Ability to be assertive, proactive and self-motivated. Creative problem-solving skills. Experience in a Support / Implementation / Account management role at an enterprise software or SaaS software company; alternatively, experience working for contractor home services, such as HVAC, Electrical or Plumbing trades in managerial or supervisory role. Expertise with databases, networks, and operating systems. Fundamental business knowledge that helps you better understand our clients' needs and our business priorities. Specific Requirements Technical skills/experience: Microsoft SQL Server, Windows Server operating systems, Networking, VPN, & firewall configuration, Remote connection technologies (RDC, RDP, LogMeIn, etc), Javascript & HTML Proven customer support, client service, or direct client-facing experience and skill. Hungry to be part of something new, innovative and industry-changing - understanding the work and focus that requires. Strong contact handling skills across phone, live chat, and email is essential, including active listening, grammar, spelling, and typing speed. Familiarity with CRM systems and practices. Customer-oriented, with an ability to adapt and respond to different personalities. Excellent communication and presentation skills. Ability to multitask, prioritize and manage time effectively. Completed 2+ years of college or university (BA preferred). *Bonus points if you have experience in the home services space. Why work with us?Working at Schedule Engine means collaborating with experienced, people-first leaders with a clear vision and a track record of success, as well as the close-knit camaraderie of a team of highly talented and motivated coworkers. We offer a collaborative, positive working environment where we encourage employees to balance productivity with the need to recharge the batteries. And of course, you get paid pretty well - we offer competitive compensation packages, including equity, performance-based incentives and competitive benefits for full time employees. Schedule Engine values diversity in the workplace and is an equal opportunity employer. We are committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted. If you require accommodation, please let us know. We will work with you to meet your needs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join Our Team as the Backbone of IT Innovation! Are you ready to take your IT career to the next level? Do you love problem-solving, optimizing systems, and keeping clients happy? ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance. What You'll Do Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments. Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime. Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence. Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe. Requirements What You Bring Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking. Certs to Impress: CompTIA Network+, Security+, or similar? Even better! Customer Service Mindset: You're great with people and always put clients first. Benefits Why ONE 2 ONE? Growth Opportunities: Work on diverse systems and expand your skill set. A Team That Has Your Back: Collaborative culture where your ideas matter. Solid Benefits: Health, dental, PTO, 401k, and more. Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future! *To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.

Job Description Join Our Team as the Backbone of IT Innovation! Are you ready to take your IT career to the next level? Do you love problem-solving, optimizing systems, and keeping clients happy? ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance. What You'll Do Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments. Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime. Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence. Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe. Requirements What You Bring Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking. Certs to Impress: CompTIA Network+, Security+, or similar? Even better! Customer Service Mindset: You're great with people and always put clients first. Benefits Why ONE 2 ONE? Growth Opportunities: Work on diverse systems and expand your skill set. A Team That Has Your Back: Collaborative culture where your ideas matter. Solid Benefits: Health, dental, PTO, 401k, and more. Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future! *To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

This IT Support Specialist is a part time position that will serve as the Technology and AV support for the new affiliate high school in Western Chester County. They will also handle responsibilities related to our computer software and hardware as well as IT service support for faculty, students and staff. Education & Professional Requirements: Bachelor's degree preferred Experience with enterprise software implementations desired Blackbaud Suite Support Experience required Skills Required: Level 1 technical experience supporting hardware, software, and IP network equipment Strong technical experience supporting audio, video Strong customer service skills Strong personal relationship skills and the ability to work closely with a wide range of people Ability to manage vendors, volunteers, students, and co-workers to ensure successful projects and events Ability to handle multiple tasks and be detail oriented Demonstrates a high level of professionalism The mission of DC is to educate students who will serve God and impact the world through biblical thought and action. Please check the school's website regarding personal faith alignment and apply if you believe we are a best-fit school for you to develop personally, professionally, and spiritually. Statement of Faith

APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. * If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS The College of Earth and Mineral Sciences at Penn State is home to world-class research and teaching in earth sciences, energy, and materials. Our Academic IT group plays a critical role in enabling this mission by providing reliable, cutting-edge technology support to faculty, staff, and students. We are seeking an Information Technology Support Specialist who is passionate about problem-solving and delivering exceptional service in a dynamic academic environment. KEY RESPONSIBILITIES * Provide technical support for Windows and mac OS desktops and laptops, peripherals, AV equipment, and other hardware/software. * Configure computers manually and using automated deployment tools. * Support common applications including Microsoft Office, Adobe Creative Suite, and others. * Assist with Android and Apple iOS devices. * Deliver remote support via telephone, email, and tools such as Remote Desktop or Splashtop. REQUIRED QUALIFICATIONS * Strong understanding of Microsoft Windows in an Active Directory environment; Penn State Enterprise Active Directory experience preferred. * Ability to troubleshoot mac OS systems. * Working knowledge of TCP/IP and common network protocols. * Excellent written and oral communication, customer service, and problem-solving skills. * Ability to work independently and collaboratively in a diverse environment. * Strong organizational skills and ability to multi-task. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $46,400.00 - $67,300.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines

Requirements B.S. Degree in Cybersecurity, Computer Science or related field preferred with 1-2 years of experience in Information Technology; or A.S. Degree with 3-4 years' experience in the Information Technology field. Demonstrate knowledge of cybersecurity best practices. Experience administering Office 365. Experience with automated software management and distribution such as Intune or System Center Configuration manager or similar system. Demonstrate knowledge of Information Technology best practices. Any combination of equivalent skills and experience listed above. Valid PA Driver's License. PA Motor Vehicle Record Check. Use of vehicle while working with valid registration and insurance coverage indicating you are an insured driver. Pre-employment drug screen. PA Criminal History Clearance.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

We are seeking a Global IT Security Specialist who will play a crucial role in maintaining the security of our IT systems at GGH. Your main responsibility will be to ensure that IT Security is continuously upheld throughout our environment. As an IT Security Specialist, your daily tasks will involve responding to security incidents, which may require collaboration with our Managed Security Service Provider (MSSP) team. You will also be responsible for analyzing and handling phishing emails, as well as working with various IT Security products such as Data Loss Prevention (DLP), CASB, Privileged Access Management (PAM), Security Information and Event Management (SIEM), Vulnerability Management, and the Microsoft 365 cloud environment. In addition, you will actively participate in analyzing requirements and implementing new security products to enhance our overall security posture. Your role will also involve contributing to the creation and updating of security-related policy documents that will have a global impact. While this is an individual contributor role, you will work closely with other members of the IT Security team, as well as collaborating with business stakeholders and other IT teams, including Helpdesk, Infrastructure, and Automations. Your expertise and efforts will play a critical part in safeguarding our organization's IT infrastructure and data, making this a rewarding and impactful position within our company. Challenges & Opportunities You'll have the opportunity to work in a global IT Security Team. You will provide technical expertise in various areas of IT Security in GGH environment. Expectations & Qualifications Bachelor's or master's degree in computer sciences, information security or Information technology fields (or equivalent professional experience) 3+ years of experience in IT Security Hands-on and experience in the following areas: SSDLC, Infrastructure Security (Networking, Windows & Linux stack) Additional experience in after-mentioned areas will be a plus: DLP (Data Leak Prevention), Microsoft Information Protection (AIP), Netskope CASB solution, Endpoint Security (Microsoft), Cloud Security (Microsoft), Vulnerability Management, MS365 Security, Defender ATP. Understanding basic technical concepts like networking, cloud computing, operating systems, content filtering, remote access, firewalls Analytical and problem-solving skills Ability to work as a team player and in cross functional teams, including remote and external resources Excel at prioritizing work and other demands for self and team including making risk-based decisions recommendations about remediation Ability to effectively communicate with technical resources Works with minimal guidance and recognition when guidance needed Ability to understand and develop enterprise policy and technical standards Ability and willingness to learn new things about data loss protection management, exploits, hacker techniques, and overall security operations Strong English verbal and written communication skills Nice to have Knowledge of NIST CSF 2.0, ISO 27001 controls Information Security related certifications Work Timing & Location Hybrid work (flexible arrangement) Flexible working hours Travel - subject to key projects, usually up to 2 weeks Office address: 550 Swedesford Rd, Wayne, PA 19087, United States of America Must Have Educational / Professional Qualifications B.E / B.Tech / M.Tech / MBA / MCA / Postgraduate If you are a current CANPACK employee, please apply through your Workday account. If you are a current CANPACK employee, please apply through your Workday account. CANPACK Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law or not related to job requirements, unless such distinction is required by law.

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock 'n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics Internship Overview The TAIT Internship program is a fully immersive, experiential program. Interns are placed in a department based on their major and interests, but it is up to them to set goals and define their experience at TAIT. We take pride in pushing the boundaries of what's possible, and we're committed to nurturing emerging talent. We're excited to offer a unique and rewarding internship experience that goes beyond the typical coffee runs and photocopying tasks. We're looking for motivated and passionate individuals to join us on this journey of growth, learning, and achievement! Are you ready to roll up your sleeves, challenge yourself, and make a real impact? If so, you're the kind of intern we're looking for. At TAIT, we understand that internships are a two-way street. While you'll be gaining valuable experience, you'll also be contributing to our team and projects in meaningful ways. We encourage you to set your goals, develop your skills, and help shape your own experience. Position Details Position: IT Support Intern Job Specifications: The IT Support Intern will work with TAIT's international IT team to provide technical support to internal TAIT staff in Lititz and around the world. This role is hands-on and focused on delivering efficient customer service to the organization while assisting with other IT projects. + Location: West Lincoln Facility in Lititz, PA + Duration: June 2026 - August 2026 + Compensation: $18/hr. + Schedule: Interns are scheduled to work 40 hours per week on 1st shift dependent on projects and business needs + Eligibility: This role is open to U.S. Residents only + Intern Responsibilities: + **Incidents & Service Requests** + Work on assigned incidents and service requests to resolve issues related to hardware, software, access & permissions, etc. + Identify areas of improvement based on completed tickets (e.g. process improvement or new documentation) + **Documentation** + Review and audit existing documentation for accuracy, readability, formatting, usage of screenshots, etc. + Provide complete list of reviewed Guru cards with notes on completed (or suggested) changes by Week 8. + **Inventory / Asset Management** + Work with team to continue organization and audit of ITSM (Freshservice) inventory controls as well as layout and labelling of local storage areas + Deliver completed inventory audit of existing deployed hardware in Lititz buildings, ensuring all hardware is appropriately labelled and added to ITSM asset management by Week 10. + **Onboarding, Offboarding, and Role-Based Resources** + Assist team with handling bi-weekly onboarding and as-needed offboarding requests, ensuring all equipment is returned and software licenses reclaimed + Verify ongoing "role-based resource requirements" for different roles/teams to confirm which hardware or software is needed for each job function + **IT Project Support** + Complete assigned tasks on IT projects (including in support of other IT teams such as Infrastructure, Cybersecurity, Networking, Apps & Reporting). + Deliver a summary report of completed work by Week 12 including updates in Asana as necessary. Qualifications To qualify for this internship, you must meet the following: Currently pursuing a degree or equivalent in a related field: + IT + Computer Engineering + Basic understanding of IT concepts and systems (Windows/MacOS, Office365 / Exchange email, basic hardware/software/network troubleshooting) + Experience with ITSM / ticketing software (Freshservice a plus) + Familiarity with common TAIT applications (Slack, Box, Zoom, Okta, Asana, Salesforce) is a plus. + Strong documentation and organizational skills. + Ability to work independently and communicate effectively in a global team environment. Potential Career Paths This position also provides a path for continued growth as a: IT Service Desk, App Developer Why Choose TAIT? + Housing: We offer a housing stipend our onsite interns in PA, NY, FL, CO, NV, and CA. This benefit applies to interns who live more than 50 miles from the worksite and would need to relocate to the area to complete their internship. + Gigs: You may be eligible for full time or part time conversion upon successful completion of your internship program* + Real-World Impact: Your work here won't just be busy work. You'll be an integral part of our team, contributing to projects that truly matter. Previous interns worked on actual projects that have been seen by millions of people! + Professional Growth: We're committed to helping you grow and learn. You'll gain hands-on experience in your chosen field and develop skills that will serve you well in your future career. + Mentorship: You won't be navigating this journey alone. Our team of experts will provide guidance, mentorship, and support to help you excel. + Innovation: We live on the cutting edge of innovation, and you'll be part of our team's creative solutions and groundbreaking ideas. + Networking: Build your professional network by connecting with industry leaders, fellow interns, and our experienced team. Are you ready to embark on a journey of growth, learning, and achievement? Join us and be a part of something special at TAIT. Your internship is not just a step in your career; it's a leap forward. Apply today! TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.

Job Description What to Expect: Individual and Cross Functional Projects Throughout 2026 Internship Professional Career Development & Community Outreach Opportunities Final Project Overview Presentation with Executive Leadership Team Fenner Precision Polymers has an exciting internship opportunity with the Fenner IT Team in Lititz, PA. The successful candidate will be responsible for continuous improvement of our Cyber Security initiatives. The position reports to the IT Manager, Infrastructure & Tech Delivery. As part of the IT Infrastructure Team, you will…. Be working closely with our IT Endpoint Configuration & Security Analyst, and be responsible for collaborating with various IT and business stake holders to ensure Cyber Security policies and procedures are: Updated to be compliant with the current version of CIS controls and Michelin guidelines Aligned with business needs Properly imbedded in and adhered to by the business Automated or managed by workflow where possible Participate in a cross-functional intern project with other interns across the company Core Competencies Required Demonstrated ability to collaborate Proven skills in writing policies Working knowledge of Cyber Security best practices Ability to understand the IT ecosystem and its interactions Ability to learn new topics and apply what is learned to the subject at hand Education and/or Relative Experience: Working towards a Computer Science, MIS or related major An interest in cybersecurity

What to Expect: Individual and Cross Functional Projects Throughout 2026 Internship Professional Career Development & Community Outreach Opportunities Final Project Overview Presentation with Executive Leadership Team Fenner Precision Polymers has an exciting internship opportunity with the Fenner IT Team in Lititz, PA. The successful candidate will be responsible for continuous improvement of our Cyber Security initiatives. The position reports to the IT Manager, Infrastructure & Tech Delivery. As part of the IT Infrastructure Team, you will…. Be working closely with our IT Endpoint Configuration & Security Analyst, and be responsible for collaborating with various IT and business stake holders to ensure Cyber Security policies and procedures are: Updated to be compliant with the current version of CIS controls and Michelin guidelines Aligned with business needs Properly imbedded in and adhered to by the business Automated or managed by workflow where possible Participate in a cross-functional intern project with other interns across the company Core Competencies Required Demonstrated ability to collaborate Proven skills in writing policies Working knowledge of Cyber Security best practices Ability to understand the IT ecosystem and its interactions Ability to learn new topics and apply what is learned to the subject at hand Education and/or Relative Experience: Working towards a Computer Science, MIS or related major An interest in cybersecurity

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 3+ years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus