Information technology/support technician jobs in Washington, PA

Beacon Hill is seeking IT professionals in Pittsburgh for various IT support opportunities! We are looking for reliable, driven individuals with a strong interest in tech and strong communication skills. Contract, Contract-to-Hire, and Direct Hire opportunities $18/hr+ based on experience and roles Onsite and Hybrid positions in the greater Pittsburgh area *** Applicants must reside in Pittsburgh, PA. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

West View Water Authority, located in West View, Pennsylvania, provides high-quality water services to 32 municipalities and over 200,000 residents across Allegheny, Beaver, and Butler Counties. The Authority is committed to ensuring reliable and safe water supply to primarily residential communities. West View Water Authority Position Description Job Title: Systems & Network Administrator Department: IT Department Supervisor: Information Systems Manager Job Summary Maintains, operates, administers, and supports enterprise systems, network infrastructure, and virtualized environments. Responsible for the planning, implementation, configuration, and ongoing maintenance of the Authority's network devices, servers, storage systems, and security infrastructure. Manages virtual machine environments/hypervisors, ensures system availability and security, and implements comprehensive backup and disaster recovery solutions. Specific Duties 1. Design, implement, and maintain virtualized servers, including virtual machine provisioning, resource allocation, and performance optimization. 2. Configure, maintain, and troubleshoot network devices including switches, routers, and firewalls across multiple locations. 3. Respond to technical support requests from employees through phone calls, emails, and walk-up assistance, providing friendly and patient service. 4. Install, configure, and maintain server hardware and operating systems including Microsoft Server and Linux platforms. 5. Administer Microsoft 365 services including Exchange Online, SharePoint, Teams, and related cloud-based applications. 6. Manage Active Directory services including user accounts, group policies, organizational units, security groups, and domain controllers. 7. Design and maintain Group Policy Objects to enforce security standards, desktop configurations, and software deployment across the Authority. 8. Administer Mobile Device Management solutions for endpoint security and configuration management. 9. Monitor and manage Endpoint Detection and Response and Security Information and Event Management systems to maintain security posture and facilitate incident response. 10. Design, implement, and maintain backup and disaster recovery solutions to ensure business continuity and data protection. 11. Manage storage infrastructure including SAN, NAS, and cloud storage solutions to meet organizational capacity and performance requirements. 12. Develop and maintain scripts for automation of routine administrative tasks and system management functions. 13. Monitor system performance, network traffic, and security events to identify and resolve issues proactively. 14. Performs other related duties as assigned. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by the incumbents of the job. Incumbents may be required to perform job-related tasks other than those specifically presented in this description. Qualifications and Job Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate degree or equivalent from a two-year college or technical school; with three to five years of related experience and/or training; or equivalent combination of education and experience. Experience in the use and support of current Windows operating systems. Experience in the Administration and operation of Microsoft Services & Environments (Active Directory, Group Policy, Microsoft 365 Administration, Security, etc), as well as VMWare (vShpere, vCenter, ESXI) are required. Language Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Mathematical Skills Ability to work with mathematical concepts such as probability, statistical inference, and algebra. Ability to apply concepts such as fractions, percentages, and proportions to practical situations. Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, schematic, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The noise level in the work environment is usually quiet. This is an in-office position.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status. Support the Mac operating system and various Apple tools and applications; Provide operating system updates for Macintosh desktops/laptops; Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration; Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials. Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system; Add virtual desktop client to Office 2007 / Office 2010; Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required; Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus; Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops; Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required; Assist with creation of a knowledge base of problem remediation; Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis. Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user. Must possess exceptional written and verbal communication skills (in English). Ability to quickly learn and acquire expertise in client's custom applications. Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen. Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered. Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure. Team player who is invested in and strives to maximize team/department performance. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-BB1

Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status. Support the Mac operating system and various Apple tools and applications; Provide operating system updates for Macintosh desktops/laptops; Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration; Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials. Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system; Add virtual desktop client to Office 2007 / Office 2010; Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required; Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus; Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops; Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required; Assist with creation of a knowledge base of problem remediation; Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis. Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user. Must possess exceptional written and verbal communication skills (in English). Ability to quickly learn and acquire expertise in client's custom applications. Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen. Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered. Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure. Team player who is invested in and strives to maximize team/department performance. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-BB1

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA's Client is seeking an Infrastructure M&A Technical Project Manager is responsible for leading and delivering complex IT infrastructure initiatives within a regulated pharmaceutical environment. This US-based role requires strong technical expertise, deep project management capabilities, and experience navigating compliance frameworks such as GxP and CSV. The ideal candidate brings 8+ years of hands-on infrastructure project management experience, excels in cross-functional collaboration, and can execute projects in fast-paced, globally distributed environments. M&A (Mergers & Acquisitions) experience is a strong plus, particularly for integration, separation, or migration-related infrastructure activities. Key Responsibilities Project Management & Delivery Lead full lifecycle planning, execution, and delivery of infrastructure projects including network upgrades, data center migrations, cloud adoption, server/storage refreshes, and security remediations. Prepare project charters, roadmaps, schedules, budgets, and resource plans with precision and clarity. Maintain ownership of RAID logs (Risks, Actions, Issues, Dependencies) and drive mitigation strategies. Provide timely project status updates to leadership and ensure alignment with PMO standards. Manage multiple parallel workstreams while ensuring adherence to schedule, cost, and quality expectations. Technical Leadership Partner with engineering teams to define infrastructure design, implementation strategies, and technical reviews. Oversee technical deliverables related to network, server, virtualization, cloud, storage, and security components. Approve and validate technical documentation, qualification packages, and cutover plans. Support infrastructure lifecycle management, technology modernization, and standardization projects. Regulated Environment Responsibilities (Pharma) Ensure all activities comply with GxP, 21 CFR Part 11, Annex 11, CSV standards, and corporate quality processes. Work with QA, Compliance, and Validation teams to ensure required documentation (URS, FS, DS, IQ, OQ, PQ, change controls) is accurate and complete. Support audits, inspections, and CAPAs related to infrastructure systems. Maintain validated state and ensure traceability across project documentation and change records. Cross-Functional Collaboration Work closely with business stakeholders, application owners, PMO, quality teams, and infrastructure SMEs. Coordinate vendor management activities including SOWs, quotes, delivery tracking, and technical validation. Facilitate communication across global technology teams, ensuring alignment on dependencies and timelines. Operational Readiness & Governance Ensure smooth transition from project delivery to operations, including SOP updates, runbook creation, and KT sessions. Maintain documentation for architecture, support models, and asset lifecycle plans. Support compliance monitoring, infrastructure KPIs, and operational audits. Required Skills & Qualifications Experience 8+ years of experience managing IT infrastructure projects in enterprise environments. 3-5 years of experience in pharmaceutical or life sciences IT strongly preferred. 8+ years of experience in coordinating distributed/global teams and complex program structures. M&A experience (integration, divestiture, TSA transitions, migration planning) is an added advantage. Technical Skills Strong working knowledge of: Networking (LAN/WAN, SD-WAN, firewalls) Server technologies (Windows/Linux), virtualization (VMware) Cloud platforms (Azure/AWS), identity and access services Storage, backup, and disaster recovery solutions End-user services and infrastructure security components Project Management Skills Mastery of project planning, scheduling, resource management, and budgeting. Experience with MS Project, Smartsheet, Jira, or equivalent PM tools. Strong vendor and contract management experience. Deep understanding of change control and ITIL processes. Regulatory & Compliance Skills Working knowledge of GxP, CSV, data integrity principles, and regulated IT environments. Experience producing and maintaining validation documentation. Professional Skills Exceptional communication, presentation, and stakeholder engagement abilities. Strong analytical thinking and problem-solving skills. Proven ability to manage competing priorities in fast-paced, high-visibility settings. Comfortable leading cross-functional teams under strict timelines. Preferred Certifications PMP, PRINCE2, or Agile project management certification. ITIL Foundation. Cloud certifications (AWS/Azure) are a plus. About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **($55.12/hour- $66/hourly )** . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

As the Manager of FMH's IT Support function you will lead a team of agents responsible for operational support and access provisioning for internal and external users. You will support daily user operations, ensure adherence to access and change procedures, and report on team efficiency and organizational trends. This role is ideal for a confident leader with strong technical understanding and a passion for swift problem resolution. The position requires deep collaboration with departments across the organization to ensure seamless IT support. Key Responsibilities · Lead and mentor the IT Support team, conducting regular performance evaluations and developing continued education plans to ensure team growth and efficiency. · Develop and maintain efficient IT Support ticketing processes and train IT Support agents on the use of ticketing software, processes, and procedures to effectively address employee technology needs. · Guarantee the timely and accurate resolution of support tickets and access requests across various operating systems and applications. · Supervise the procurement, management, and disposal of hardware and peripherals, ensuring that every FMH employee has the necessary technology to succeed. · Maintain and support technology equipment in a hybrid environment, including laptops, monitors, AV equipment, peripherals, conference room AV, and networking equipment. · Establish compliant procurement, provisioning, and disposal procedures for Mac and Windows systems. · Supervise and document all onboarding and off-boarding activities to ensure a smooth transition for employees. · Create and enforce help desk procedures, service level agreements (SLAs), and escalation protocols to maintain high standards of support. · Monitor ticketing systems and produce weekly and monthly performance reports to track and improve support efficiency. · Maintain and enhance IT Support team documentation, standard operating procedures (SOPs), and self-service resources for end users. · Identify and guide automation opportunities based on ticket volume and operational impact, collaborating with cloud engineering and security teams. · Identify and escalate security and privacy issues to the Security Team to ensure compliance and protection. Qualifications • Bachelor's degree in IT or a related field • 4+ years of experience managing a user facing Help Desk/Technical Support Team. • Experience supporting a user base of 100+ individuals. • Strong knowledge of Azure AD, Jira, and Auth0. • Advanced knowledge of common enterprise SaaS products (Monday.com, Tableau, LucidChart, O365, Hubspot) • Certifications such as CompTIA Security+, Network+, or Azure Fundamentals are a plus. • Excellent interpersonal and communication skills; comfortable with face-to-face support. • Demonstrated ability to lead, coach, and develop team members. • Strong organizational skills and a proactive approach to problem-solving. Preferred Attributes • Experience in a healthcare or regulated environment. • Passion for process improvement and metrics-based decision making.

Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Exus Renewables North America is a next-generation Independent Power Producer that develops, owns, and operates renewable energy assets (Wind, Solar and Battery Storage) while providing world class asset management services for over 5 GW of renewable energy assets to third parties. Exus has a proven track record of constructing and commercializing renewable energy assets and they are building their portfolio by acquiring and building utility-scale renewables projects and guiding those still in development through to full operational status. As part of Exus' asset management business, the firm undertakes full technical and commercial management of renewable energy portfolios worldwide. Exus draws on its wide-ranging expertise to optimize technical performance, reduce financial risk, and ensure long-term revenue certainty for their own and their clients' renewable energy assets. Exus is seeking a IT Administrator- SharePoint-focused. This Administrator will be responsible for the day-to-day administration, maintenance, and support of our SharePoint Online environment, ensuring its optimal performance, security, and availability. This role will play a key part in collaborating with various departments to understand their needs and deliver effective SharePoint solutions. Please note: this is a fully onsite role with 4 days in office, 1 day remote, with reasonable flexibility in our Pittsburgh office. Key Responsibilities: Lead SharePoint Modernization and Integration Initiatives Collaborate with stakeholders to design and implement SharePoint improvements and integrations, including: Developing a roadmap to restructure and modernize the SharePoint Online environment, moving away from legacy folder structures. Designing & implementing a scalable architecture with intuitive navigation, logical data segmentation, and improved accessibility. Reducing redundancy by eliminating duplicate data and streamlining content management. Recommending best practices for site creation, content lifecycle, and user permissions. Aligning SharePoint structures with business workflows to strengthen collaboration. Exploring Microsoft 365 and third-party integrations for recommendation to boost productivity. Administer and Maintain SharePoint OnlineEnsure the SharePoint Online environment remains secure, efficient, and aligned with organizational needs by: Creating and maintaining site collections and sites; managing permissions, groups, and roles. Configuring features such as document libraries, lists, metadata, versioning, and workflows; monitoring performance and resolving issues. Enforcing best practices, compliance, and retention policies; documenting and communicating changes. Providing end-user support, training, and guidance on features and best practices. Staying current with Microsoft 365/SharePoint updates and recommending improvements. Develop and Support SharePoint Scripting and IntegrationsEnhance SharePoint functionality through automation, customization, and integration, including: Automating administrative tasks with PowerShell. Creating scripts for bulk operations, permission audits, and content migration. Integrating with Microsoft 365 services (Teams, Outlook, OneDrive) and third-party tools. Building custom solutions using SharePoint REST APIs and Microsoft Graph. Customizing modern SharePoint pages with HTML, CSS, and JavaScript. Troubleshooting and optimizing scripts and integrations for performance. Qualifications: Bachelor's degree in information systems, computer science, or a related field (or equivalent experience). 5+ years of demonstrated experience as a IT Administrator, specifically with SharePoint Online (Microsoft 365) required. Past experience and proficiency of SharePoint architecture, including site collections, sites, lists, libraries, context types, and permissions. Past experience administering and configuring SharePoint Online settings within the Microsoft 365 Admin Center required. Familiarity with PowerShell for SharePoint Online administration. Experience with SharePoint REST APIs and Microsoft Graph preferred. Basic web design skills including HTML, CSS, and JavaScript preferred. Benefits: Exus provides many great perks beyond its standard benefit package including: In-office beverages & snacks and frequent lunches Newly designed office space Office closed between Christmas and New Year Exus is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. All qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.

Job Description 7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (Hybrid) Classification: Exempt Status: Full-time Reports to: IT Infrastructure Manager Purpose The IT Systems Administrator provides technical expertise within the Information Technology department in support of daily departmental operations and projects. This position focuses on technical facets within our infrastructure environment. Responsibilities Responsible for the maintenance, configuration and reliable operation of IT systems including virtualization, servers and storage. Installs and upgrades servers, storage systems, software packages and other components. Troubleshoots hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems and assessing the impact of issues. Provides documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure. Performs regular backup and disaster recovery operations and assist with implementation of appropriate process for protection. Supports Help Desk efforts by acting as escalation point and high-level troubleshooting with issue resolution. Performs departmental project work as needed to onboard new technologies and solutions. Works with IT infrastructure team in making suggestions to improve processes or procedures. Off-hours work may be required during maintenance/outage windows. Other duties as assigned. Required Qualifications Associate or bachelor's degree in computer science, Information Technology, or equivalent experience required. At least 3-5 years of experience in an IT infrastructure role. Certifications such as Microsoft/Azure Role based. Required Experience Strong experience with Windows Server operating systems. Strong experience with Active Directory, Group Policy Management, DNS, DHCP, File/Print services. Strong experience with Microsoft desktop operating systems including Windows 7/8/10/11. Working knowledge of virtualization technologies including VMware and Microsoft Hyper-V. Experience with Microsoft Office 365 management and deployment. Exceptional troubleshooting skills. Exceptional analytical skills with attention to detail. Excellent verbal and written communication skills. Ability to exercise independent judgement. Work Environment This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands While performing the duties of this job, the employee is regularly required to see, talk, or hear. The employee frequently is required to sit; stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading, observing surroundings, or working with various forms of data. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

General This individual reports directly to the Principal and is responsible for managing and maintaining various existing business computer networks as well as supporting the ongoing IT needs of the network users as they arise. This individual will be responsible for managing small office networks, local area networks, and wide area networks consisting of computer workstations, network printers, Ethernet switches, routers, hubs, wireless access points and various other network devices and servers, some of which may be running Microsoft Active Directory, Microsoft Office 365, and Microsoft Exchange among other software suites. Additionally, designing and implementing new computer network deployments and VoIP hosted PBXs may be required from time to time. Duties and Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Perform with a considerable degree of independence and accountability. Organize, set priorities, take initiative and exercise sound independent judgment. Analyze system logs and identify potential issues with computer systems. Introduce and integrate new technologies into existing network environments. Perform routine audits of computer systems and software. Perform data backups. Apply operating system updates, patches and configuration changes. Install and configure new hardware and software. Add, remove or update user account information including resetting passwords, etc. Answer technical queries, often with frustrated users. Maintain documentation of the configuration of the systems. Troubleshoot and report problems. System performance tuning. Ensure network infrastructure is online and running smoothly. Troubleshoot communications systems to determine if problems are related to hardware or software. Repair various types of network trouble that may arise on a network. Test and evaluate newly installed or existing network segments to determine efficiency, reliability and compatibility. Utilize technical manuals and brochures to determine equipment that meets establishment requirements. Compile, review and/or submit reports, such as site reports or project status reports, as required. Lead and direct other telecommunications employees; size of crew may vary depending on the project. Complete all paperwork (including electronic form submission) in a timely manner. Drive vehicle in performance of duties in a safe and responsible manner while working and traveling in inclement weather. Maintain desk area, keeping it clean and free from clutter. Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties as they may arise with short notice. Order supplies and monitor inventory as necessary. Maintain appropriate interpersonal relationships with employees, peers and customers. Assist with various events as requested. Other duties as assigned. Requirements Required Qualifications Proficiency in speaking and using the English language, including spelling, grammar and punctuation. Associate degree in related course of study or four year Bachelors degree. Demonstrate written and oral communication skills. Demonstrate ability to work independently and as a team. Working knowledge of Macintosh and PC (Microsoft Windows) computers. Working knowledge of Microsoft Office software (Word, Excel, Powerpoint). Working knowledge of Microsoft Office 365 tenant administration. Working knowledge of computer network architecture. Working knowledge of IPv4, IPv6, EIGRP, RIPv2, VLANs, Ethernet and access control lists. Strong understanding of the OSI model. Sensitivity to the needs of persons with disabilities. Ability and willingness to work cooperatively with others. Ability to apply common sense, theory and experience to decision -making. Ability to recognize similarities between past and present situations; be able to identify key issues or use inductive reasoning in complex situations. Possess strong problem solving skills. Ability to persist and finish projects despite obstacles or redirect when necessary. Ability to follow instructions or take action and address opportunities with little supervision. Have a high degree of discretion dealing with confidential information. Ability and willingness to work some early mornings, evenings, holidays and weekend days. Ability and willingness to work overtime when necessary. Possess and maintain a valid PA drivers' license and be insurable on auto insurance policies. Ability to travel for short business trips. Preferred Qualifications Working knowledge of HTML, CSS, MySQL and PHP and the ability to program and make changes to web applications using those protocols. Working knowledge of the WordPress website architecture and the ability to manipulate content, components, modules and plugins within this CMS with reasonable ease. Apple Certified Associate - Mac Management. Microsoft Certified Solutions Associate - Windows Server 2012 (MCSA). Cisco Certified Network Associate - Routing and Switching (CCNA). Physical and Mental Demands The physical and mental demands described herein are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, employees are regularly required to sit, walk and stand; talk and hear, both in person and by telephone; and use hands repetitively to finger, handle, feel, type or operate tools and materials. Mental Demands While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non -routine and complex administrative challenges; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with managers, staff, customers, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals.

Founded in 2020, Iron Senergy is an independent energy company committed to the highest operational standards in the production of coal and energy. Headquartered in Louisville, Kentucky, our company is built on a foundation of safety, quality, technology, innovation and integrity. Our longwall mining operation located in Waynesburg, Pennsylvania is anchored by a team of some of the hardest working miners in the industry. Our team has extensive experience operating in the coal and energy industry with our leadership having over 100 years of combined experience. We take pride in responsibly creating tomorrow's energy today, and we remain keenly focused on growing our current coal and natural gas operations while actively pursuing investments and the development of renewable energy. We believe we will be the reliable strategic partner of tomorrow's energy suppliers and remain committed to being one of the safest and most respected energy producers in the world. Job Description Help user log into PCs for the first time. Set up email on PCs and mobile devices. Switching out hardware. Basic troubleshooting. Installing software. Configuring PCs. Installing printers Other duties as assigned Qualifications In process of obtaining associate degree or bachelor's degree in Information Technology or equivalent. Basic understanding of Computer hardware Able to lift to 50lbs Valid driver's license Strong understanding of Microsoft Office applications Follow Instruction for installing software and hardware Basic Understanding of Networks. Additional Information Iron Senergy is an Equal Opportunity Employer.

Founded in 2020, Iron Senergy is an independent energy company committed to the highest operational standards in the production of coal and energy. Headquartered in Louisville, Kentucky, our company is built on a foundation of safety, quality, technology, innovation and integrity. Our longwall mining operation located in Waynesburg, Pennsylvania is anchored by a team of some of the hardest working miners in the industry. Our team has extensive experience operating in the coal and energy industry with our leadership having over 100 years of combined experience. We take pride in responsibly creating tomorrow's energy today, and we remain keenly focused on growing our current coal and natural gas operations while actively pursuing investments and the development of renewable energy. We believe we will be the reliable strategic partner of tomorrow's energy suppliers and remain committed to being one of the safest and most respected energy producers in the world. Job Description Help user log into PCs for the first time. Set up email on PCs and mobile devices. Switching out hardware. Basic troubleshooting. Installing software. Configuring PCs. Installing printers Other duties as assigned Qualifications In process of obtaining associate degree or bachelor's degree in Information Technology or equivalent. Basic understanding of Computer hardware Able to lift to 50lbs Valid driver's license Strong understanding of Microsoft Office applications Follow Instruction for installing software and hardware Basic Understanding of Networks. Additional Information Iron Senergy is an Equal Opportunity Employer.

Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status. Support the Mac operating system and various Apple tools and applications; Provide operating system updates for Macintosh desktops/laptops; Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration; Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials. Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system; Add virtual desktop client to Office 2007 / Office 2010; Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required; Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus; Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops; Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required; Assist with creation of a knowledge base of problem remediation; Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis. Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user. Must possess exceptional written and verbal communication skills (in English). Ability to quickly learn and acquire expertise in client's custom applications. Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen. Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered. Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure. Team player who is invested in and strives to maximize team/department performance. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-BB1

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training

Exus Renewables North America is a next-generation Independent Power Producer that develops, owns, and operates renewable energy assets (Wind, Solar and Battery Storage) while providing world class asset management services for over 5 GW of renewable energy assets to third parties. Exus has a proven track record of constructing and commercializing renewable energy assets and they are building their portfolio by acquiring and building utility-scale renewables projects and guiding those still in development through to full operational status. As part of Exus' asset management business, the firm undertakes full technical and commercial management of renewable energy portfolios worldwide. Exus draws on its wide-ranging expertise to optimize technical performance, reduce financial risk, and ensure long-term revenue certainty for their own and their clients' renewable energy assets. Exus is seeking a IT Administrator- SharePoint-focused. This Administrator will be responsible for the day-to-day administration, maintenance, and support of our SharePoint Online environment, ensuring its optimal performance, security, and availability. This role will play a key part in collaborating with various departments to understand their needs and deliver effective SharePoint solutions. Please note: this is a fully onsite role with 4 days in office, 1 day remote, with reasonable flexibility in our Pittsburgh office. Key Responsibilities: Lead SharePoint Modernization and Integration Initiatives Collaborate with stakeholders to design and implement SharePoint improvements and integrations, including: * Developing a roadmap to restructure and modernize the SharePoint Online environment, moving away from legacy folder structures. * Designing & implementing a scalable architecture with intuitive navigation, logical data segmentation, and improved accessibility. * Reducing redundancy by eliminating duplicate data and streamlining content management. * Recommending best practices for site creation, content lifecycle, and user permissions. * Aligning SharePoint structures with business workflows to strengthen collaboration. * Exploring Microsoft 365 and third-party integrations for recommendation to boost productivity. Administer and Maintain SharePoint Online Ensure the SharePoint Online environment remains secure, efficient, and aligned with organizational needs by: * Creating and maintaining site collections and sites; managing permissions, groups, and roles. * Configuring features such as document libraries, lists, metadata, versioning, and workflows; monitoring performance and resolving issues. * Enforcing best practices, compliance, and retention policies; documenting and communicating changes. * Providing end-user support, training, and guidance on features and best practices. * Staying current with Microsoft 365/SharePoint updates and recommending improvements. Develop and Support SharePoint Scripting and Integrations Enhance SharePoint functionality through automation, customization, and integration, including: * Automating administrative tasks with PowerShell. * Creating scripts for bulk operations, permission audits, and content migration. * Integrating with Microsoft 365 services (Teams, Outlook, OneDrive) and third-party tools. * Building custom solutions using SharePoint REST APIs and Microsoft Graph. * Customizing modern SharePoint pages with HTML, CSS, and JavaScript. * Troubleshooting and optimizing scripts and integrations for performance. Qualifications: * Bachelor's degree in information systems, computer science, or a related field (or equivalent experience). * 5+ years of demonstrated experience as a IT Administrator, specifically with SharePoint Online (Microsoft 365) required. * Past experience and proficiency of SharePoint architecture, including site collections, sites, lists, libraries, context types, and permissions. * Past experience administering and configuring SharePoint Online settings within the Microsoft 365 Admin Center required. * Familiarity with PowerShell for SharePoint Online administration. * Experience with SharePoint REST APIs and Microsoft Graph preferred. * Basic web design skills including HTML, CSS, and JavaScript preferred. Benefits: Exus provides many great perks beyond its standard benefit package including: * In-office beverages & snacks and frequent lunches * Newly designed office space * Office closed between Christmas and New Year Exus is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. All qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (Hybrid) Classification: Exempt Status: Full-time Reports to: IT Infrastructure Manager Purpose The IT Systems Administrator provides technical expertise within the Information Technology department in support of daily departmental operations and projects. This position focuses on technical facets within our infrastructure environment. Responsibilities Responsible for the maintenance, configuration and reliable operation of IT systems including virtualization, servers and storage. Installs and upgrades servers, storage systems, software packages and other components. Troubleshoots hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems and assessing the impact of issues. Provides documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure. Performs regular backup and disaster recovery operations and assist with implementation of appropriate process for protection. Supports Help Desk efforts by acting as escalation point and high-level troubleshooting with issue resolution. Performs departmental project work as needed to onboard new technologies and solutions. Works with IT infrastructure team in making suggestions to improve processes or procedures. Off-hours work may be required during maintenance/outage windows. Other duties as assigned. Required Qualifications Associate or bachelor's degree in computer science, Information Technology, or equivalent experience required. At least 3-5 years of experience in an IT infrastructure role. Certifications such as Microsoft/Azure Role based. Required Experience Strong experience with Windows Server operating systems. Strong experience with Active Directory, Group Policy Management, DNS, DHCP, File/Print services. Strong experience with Microsoft desktop operating systems including Windows 7/8/10/11. Working knowledge of virtualization technologies including VMware and Microsoft Hyper-V. Experience with Microsoft Office 365 management and deployment. Exceptional troubleshooting skills. Exceptional analytical skills with attention to detail. Excellent verbal and written communication skills. Ability to exercise independent judgement. Work Environment This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands While performing the duties of this job, the employee is regularly required to see, talk, or hear. The employee frequently is required to sit; stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading, observing surroundings, or working with various forms of data. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

General This individual reports directly to the Principal and is responsible for managing and maintaining various existing business computer networks as well as supporting the ongoing IT needs of the network users as they arise. This individual will be responsible for managing small office networks, local area networks, and wide area networks consisting of computer workstations, network printers, Ethernet switches, routers, hubs, wireless access points and various other network devices and servers, some of which may be running Microsoft Active Directory, Microsoft Office 365, and Microsoft Exchange among other software suites. Additionally, designing and implementing new computer network deployments and VoIP hosted PBXs may be required from time to time. Duties and Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Perform with a considerable degree of independence and accountability. Organize, set priorities, take initiative and exercise sound independent judgment. Analyze system logs and identify potential issues with computer systems. Introduce and integrate new technologies into existing network environments. Perform routine audits of computer systems and software. Perform data backups. Apply operating system updates, patches and configuration changes. Install and configure new hardware and software. Add, remove or update user account information including resetting passwords, etc. Answer technical queries, often with frustrated users. Maintain documentation of the configuration of the systems. Troubleshoot and report problems. System performance tuning. Ensure network infrastructure is online and running smoothly. Troubleshoot communications systems to determine if problems are related to hardware or software. Repair various types of network trouble that may arise on a network. Test and evaluate newly installed or existing network segments to determine efficiency, reliability and compatibility. Utilize technical manuals and brochures to determine equipment that meets establishment requirements. Compile, review and/or submit reports, such as site reports or project status reports, as required. Lead and direct other telecommunications employees; size of crew may vary depending on the project. Complete all paperwork (including electronic form submission) in a timely manner. Drive vehicle in performance of duties in a safe and responsible manner while working and traveling in inclement weather. Maintain desk area, keeping it clean and free from clutter. Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties as they may arise with short notice. Order supplies and monitor inventory as necessary. Maintain appropriate interpersonal relationships with employees, peers and customers. Assist with various events as requested. Other duties as assigned. Required Qualifications Proficiency in speaking and using the English language, including spelling, grammar and punctuation. Associate degree in related course of study or four year Bachelors degree. Demonstrate written and oral communication skills. Demonstrate ability to work independently and as a team. Working knowledge of Macintosh and PC (Microsoft Windows) computers. Working knowledge of Microsoft Office software (Word, Excel, Powerpoint). Working knowledge of Microsoft Office 365 tenant administration. Working knowledge of computer network architecture. Working knowledge of IPv4, IPv6, EIGRP, RIPv2, VLANs, Ethernet and access control lists. Strong understanding of the OSI model. Sensitivity to the needs of persons with disabilities. Ability and willingness to work cooperatively with others. Ability to apply common sense, theory and experience to decision -making. Ability to recognize similarities between past and present situations; be able to identify key issues or use inductive reasoning in complex situations. Possess strong problem solving skills. Ability to persist and finish projects despite obstacles or redirect when necessary. Ability to follow instructions or take action and address opportunities with little supervision. Have a high degree of discretion dealing with confidential information. Ability and willingness to work some early mornings, evenings, holidays and weekend days. Ability and willingness to work overtime when necessary. Possess and maintain a valid PA drivers' license and be insurable on auto insurance policies. Ability to travel for short business trips. Preferred Qualifications Working knowledge of HTML, CSS, MySQL and PHP and the ability to program and make changes to web applications using those protocols. Working knowledge of the WordPress website architecture and the ability to manipulate content, components, modules and plugins within this CMS with reasonable ease. Apple Certified Associate - Mac Management. Microsoft Certified Solutions Associate - Windows Server 2012 (MCSA). Cisco Certified Network Associate - Routing and Switching (CCNA). Physical and Mental Demands The physical and mental demands described herein are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, employees are regularly required to sit, walk and stand; talk and hear, both in person and by telephone; and use hands repetitively to finger, handle, feel, type or operate tools and materials. Mental Demands While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non -routine and complex administrative challenges; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with managers, staff, customers, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals.