Help Desk Technician
Information technology technician job in Clearwater, FL
Insight Global is seeking a Help Desk Technician to support a large healthcare customer in Clearwater, FL. This role will provide both over-the-phone and in-person technical support for internal employees across approximately 3,000 devices. This role is ideal for candidates with strong troubleshooting skills and a customer-focused mindset.
Key Responsibilities
Respond to and resolve 20-30 tickets daily using ServicePro ticketing system.
Provide Tier 1-2 technical support for desktops, laptops, and related hardware.
Manage inventory, shipping, and returns of equipment.
Assist with new user setup and onboarding.
Perform Windows upgrades and troubleshoot Windows 11 issues.
Support Active Directory (on-prem), Intune, and review configurations in Entra.
Document all work accurately in the ticketing system.
Requirements:
Tier 1-2 troubleshooting experience.
Proficiency with Windows 11 and Microsoft 365 applications.
Experience with Intune and Active Directory (on-prem).
Familiarity with any ticketing systems (ServicePro preferred).
High School Diploma or GED.
Strong customer service skills and professional demeanor.
Preferred Skills:
Experience with Azure and Autopilot.
Location: 5 days on-site in Clearwater
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Structure: Contract - 6-12months
Bank Information Technology Governance Lead
Information technology technician job in Tampa, FL
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a dedicated Bank Information Technology Governance Lead.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Chesapeake, VA; Charlotte, NC or Tampa, FL offices. Relocation assistance is not available for this position.
What you'll do:
Supports the first line of defense in ensuring the effectiveness, application, and adherence to IT governance, risk management, and compliance programs within the Bank Technology Office. Leads and supports the design, implementation, and continuous improvement of IT governance, risk, and compliance programs within the Bank Technology Office. This role develops and enforces IT policies and standards, monitors compliance with regulations, leads risk assessments, and provides strategic advice to senior management. Collaborates with various stakeholders, including IT teams, business units, legal, and audit, to ensure integrated governance practices.
Leads and supports the execution of the bank's first line IT Bank risk strategy aligned with Association risk and regulatory frameworks.
Develops, coordinates, and enforces Bank IT and security policies, standards, and procedures to ensure regulatory compliance and risk mitigation.
Participates and oversees audits, assessments, and reviews to monitor compliance with internal policies and external regulations. Assesses Bank IT activities for compliance with regulations such as GDPR, HIPAA, and PCI DSS.
Serves as the primary liaison for regulatory bodies, ensuring timely reporting and responses to inquiries. Manages third party and regulatory responses, questionnaires.
Maintains the Bank IT risk register and leads periodic risk assessments across technology operations. Provides strategic advice to senior management on Bank IT governance and compliance matters.
Collaborates with IT, legal, procurement, and other stakeholders to ensure integrated governance practices.
Provides input into the budget management process for Bank IT governance initiatives to ensure resources are allocated effectively and aligned with priorities.
Assists in establishing, monitoring, and reporting on key performance metrics and reporting mechanisms for governance and compliance initiatives. Produces reporting documentation for Technology and Risk and Compliance Committees.
Ensures that Bank IT continually meets any regulatory, statutory, and legal obligations, supports the organization's objectives, works within the defined ethical and cultural framework, and follows the IT governance framework. Oversees compliance responses ensuring that they are validated, communicated appropriately, and evidenced.
Supports identification, assessment, and mitigation of risks related to Bank technology operations and monitoring, technology architecture and systems limitations and/or design and development.
Supports ongoing oversight of affiliate agreements for IT services, ensuring FSB compliance and risk ownership. Reports on affiliate risk posture and mitigation efforts to senior leadership.
Supports incident and issue management processes for Bank impacting technology issues, ensuring rapid triage, root cause analysis, and remediation.
Mentors junior members of the IT governance team, providing guidance and support in their professional development.
Leverages AI capabilities within the context of the IT Gov function as needed.
Stays abreast of emerging technologies and regulations and ensuring IT alignment with business goals.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (12 years of experience in lieu of a degree).
8 years experience supporting IT governance, risk management, compliance, or IT audit activities, including 2 years experience in a team or people leadership role.
In-depth knowledge of IT governance frameworks such as COBIT, ITIL, ISO 27001, and NIST.
Demonstrated experience in developing and implementing IT policies, standards, and procedures.
Experience in coordinating IT audits and assessments, and ensuring compliance with regulatory requirements.
Demonstrated experience in policy development, audit coordination, and risk-based compliance monitoring.
A strong understanding of regulatory and compliance requirements applicable to the organization.
Experience communicating technical information to non-technical audiences.
Experience partnering with cross-functional team members to deliver results.
Advanced knowledge of Microsoft products.
What sets you apart:
Information Technology or Security certifications (e.g., CISA, CRISC, CISM, CISSP, CGEIT, CIA, NIST, COBIT, etc.).
Familiarity with financial institutions regulations (GLBA, FFIEC Handbooks, PCI DSS)
Work experience in highly regulated work environments including other large financial institutions
Experience with data-driven analysis using AI tools and collaborating to drive process innovation
Highly self-motivated individual capable of working independently and proactively handling their workload with minimal direct supervision.
Strong analytical skills and demonstrated experience collaborating effectively with leadership at all levels within an organization.
Compensation range: The salary range for this position is: $143,320-$273,930.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyDirect Support Lead
Information technology technician job in Tampa, FL
Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deservesto have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
Team Lead
Do you want to work in a dynamic work environment where no day is ever the same as the next? In this role, your tasks will be diversified and you will be supporting our mission.
Provide leadership and supervision to staff in the residence and community while providing direct services to individuals we serve.
Attend training for individuals served to assure their objectives, and company goals are achieved.
Participate in community outings, house orientation to all new employees, serve as a role model to staff assuring that documentation is completed accurately and timely.
Assist with house staffing needs and staff recruitment.
Review individuals served progress, coordinate, and implement shift objectives.
Provide for the delivery of services such as skills training, job coaching, behavior management according to the Individual Plan (IP) and/or treatment team.
Qualifications:
High School Diploma or equivalent.
Two years' experience in providing direct services in the human services field.
Current driver's license, car registration, and auto insurance.
Current CPR/First Aid Certification Strong leadership qualities and effective communication skills.
Acute attention to detail and ability to problem-solve.
A reliable, responsible attitude and a compassionate approach.
A commitment to quality in everything you do.
You will make a difference every day and help to provide quality of life-enhancing services to the individuals we serve.
Why Join Us?
Full, Part-time, and As Needed schedules available.
Full compensation/benefits package for full-time employees.
401(k) with company match.
Paid time off and holiday pay.
Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
Enjoy job security with nationwide career development and advancement opportunities.
We have meaningful work for you - come join our team -
Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
IT Systems Administrator
Information technology technician job in Bradenton, FL
Delivers innovative and reliable technology solutions to support and maintain MCSO servers, connectivity, and network systems. Key responsibilities include administering and managing the agency's IT infrastructure, with emphasis on Active Directory, Entra (Azure AD), Microsoft Exchange On-Premises and M365 Online, Windows Server environments, and system monitoring platforms. This role demands strong technical expertise, exceptional problem-solving abilities, and a proactive approach to optimizing and enhancing agency systems. Installation/configuration, operation, and maintenance of operating systems and hardware. Responsible for ensuring the servers are up to date, operating at a maximum capacity, and protected against security threats. Monitors, troubleshoots and resolves any issues related to availability, utilization and connectivity. Manages and monitors hosted applications. Provides agency-wide application updates. Reviews server or system logs to audit performance, and to track and prevent downtime. Assists with IT planning for hardware and software upgrades. After hours and weekend work required.
* Ability to accurately enter and/or retrieve information from various computer systems and/or programs in a timely manner.
* Ability to be a self-starter, while working well in a strong team environment.
* Ability to maintain accurate records, logs, or other documentation as required by the position.
* Ability to communicate effectively verbally and in writing.
* Ability to efficiently organize, prioritize, schedule and manage daily work activities, tasks and assignments.
* Extensive knowledge of computer hardware/software characteristics and features.
* Extensive knowledge of agency standards for information technology.
* Proven experience in Active Directory administration in a multi-forest environment.
* Hands-on experience with Entra (Azure AD) administration.
* Proficient in administering Microsoft Exchange On-Premises and Online.
* Proficient with PowerShell scripting skills.
* Experience managing and administering SIEM platforms
* Working knowledge of computer technical publications and reference material.
* Skilled in communicating technical information to nontechnical users.
PHYSICAL ABILITIES
* Required to speak and hear clearly. Often required to sit and use hands and fingers, to handle or feel. Occasionally required to stand, walk, reach with arms and hands, climb stairs or balance, and to stoop, kneel, crouch or crawl.
* Requires close vision.
* Raising objects in an upward movement, or moving objects from position to position at the same level. The weight of the object being lifted or moved is described as medium (21 to 50 pounds). The vertical lifting requirement ranges between 12 and 36 inches.
* Responsible for providing technical expertise in subject matter to a level of maintaining optimal efficiency within the agency at all times.
* Remains current in subject matter through training and other methods of professional development.
* Effectively communicates thoughts, ideas and information to colleagues, vendors and civilians as well as actively listens to others.
* Effectively communicates with appropriate technical support personnel, vendors, other agency IT personnel and others to solve technical problems and maintains optimum operational status of equipment.
* Communicates thoughts, ideas and information on new products by delivering both written and oral presentations.
* Professionally communicates through written correspondence by using clear, concise, legible verbiage using grammar check and spell check if required.
* Researches, generates and presents either orally, in wiring, or both, accurate and detailed proposals for new/upgraded equipment rationalizing the need in terms of cost and improved effectiveness.
* Researches and recommends new technologies to improve information efficiency and operational effectiveness consistent with agency mission, strategic plan and goals.
* Responsible for documenting changes made to environment (software/hardware) through the use of SOPs, video clips, instructional emails, etc.
* Responsible for creating project plans and business cases when rolling out or implementing new projects.
* Responsible for documenting any changes made to software or hardware through adoption of system and/or change management techniques.
* Successfully completes all assignments to specifications, within specified timeframe and budget as directed and in accordance with agency policies and regulations.
* Performs other related duties as assigned.
POLICY
* Arrives on time for work, limits breaks and lunches to the allotted time, and leaves on time. Uses leave in accordance with General Orders; communicates and cooperates with management in providing proper notice of leave; patterns and amounts of leave usage (not including legitimate, properly scheduled and approved eave and protected leave).
* Volume of work accomplished is consistent with position requirements and produced within quality tolerance standards.
* Works with other team members to achieve group goals by contributing ideas in group settings, accepting ideas contributed by others, operating within team rules, participating in team meetings, working with team members to improve job knowledge and skills, putting team goals over personal goals, and supporting team leaders once decisions are made.
* Follows standard office procedures, safety policies and procedures and agency General Orders.
* Maintains good interpersonal relations (the manner in which the employee responds emotionally and verbally) with the public, other employees, and supervisors. This policy also relates to the image the employee projects and includes cleanliness and personal grooming.
* Willing and able to provide high quality products and services to request from customers of all types; both those outside the organization and those within the organization.
* The employee responds to supervision, guidance and direction of superiors in a positive, receptive manner and in accordance with agency policies.
* Operates and cares for equipment, tools, and vehicles according to prescribed standards and schedules.
* Bachelor's degree from an accredited college or university required, or sufficient equivalent work experience.
* 3 years of work experience or more in systems analysis and/or programming.
* 3 years of work experience in Windows Server Administration required.
* Experience with VMware virtualization environments preferred
* Experience with network diagnostics and troubleshooting preferred
* Experience with upgrading enterprise applications and systems preferred
* Certification desired in 1 or more of the following: MCTS, MCITP, MCPD, MCAP, MCDST, MCLC, MCSA, MCSE, MCDBA, MCT, MCAD, MCSD, MOS.
* Valid Florida driver license.
* Must pass MCSO 8-hour Driver Improvement Course.
Note
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Equal Opportunity Employer
The Manatee County Sheriff's Office is committed to a policy of equal employment opportunity for applicants and employees that fosters, maintains and promotes equal employment opportunity for all without regard to race, color, religion, national origin, citizenship, sex, political affiliation, veteran's status, age, genetic information, sexual orientation, gender identity, to include transgender status, disability or status in any other group protected by federal, state, or local law.
IT Technician
Information technology technician job in Tampa, FL
Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients.
The Role:
The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization.
What You'll Be Doing:
In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference.
What We're Looking For:
We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed.
What We Offer:
We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being.
Why Join Next Perimeter:
You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time.
What Your Schedule Will Be:
This is an in-office position with a schedule of Monday through Friday, 12:00 PM to 9:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.
Information Technology
Information technology technician job in Tampa, FL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyIT Engineering Cloud Systems/Database Admin
Information technology technician job in Tampa, FL
Coke Florida is searching for an IT Engineering Cloud Systems/Database Admin to work out of our Tampa HQ facility, working Monday - Friday. What You'll Do: The Cloud Systems Administrator is responsible for the daily administration, monitoring, and support of the organization's cloud infrastructure and services. This role ensures the stability, security, and performance of cloud-hosted systems by performing routine maintenance, managing user access, supporting deployments, and assisting with troubleshooting. The administrator works closely with cloud engineers, developers, and security teams to maintain a reliable and compliant cloud environment.
Roles and Responsibilities
Administer cloud resources (virtual machines, storage, networking, databases, identity/access).
Monitor system health, performance, and capacity across cloud environments (Azure).
Perform routine updates, patching, and backups/restores of cloud systems.
Administer on-prem/cloud base database administration tasks.
Manage user accounts, roles, and permissions within cloud platforms.
Troubleshoot and resolve day-to-day cloud infrastructure issues, escalating when necessary.
Support cloud deployments and application integrations.
Maintain system documentation, standard operating procedures, and runbooks.
Assist in implementing security and compliance requirements, including IAM, encryption, and logging.
Participate in disaster recovery and business continuity planning.
Collaborate with engineers on cloud automation and optimization initiatives.
For This Role, You Will Need:
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
2-3 years of IT systems administration experience with exposure to cloud environments.
Working knowledge of at least one cloud provider (AWS, Azure, or GCP).
Familiarity with networking, virtualization, storage, and security concepts.
Basic scripting experience (PowerShell, Bash, or Python) preferred.
Certifications such as CompTIA Cloud+, or Azure Administrator Associate are a plus.
INFORMATION TECHNOLOGY INTERNSHIP
Information technology technician job in Saint Petersburg, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
IT System Administrator
Information technology technician job in Tampa, FL
Job Details Tampa Corporate - TAMPA, FL Full TimeDescription
The Systems Administrator provides technical support for all hardware, software, IT applications and equipment. Support may include answering questions, troubleshooting user operating difficulties, teaching or instructing users regarding hardware and software functionality, and communicating policy.
This position involves projects and/or assignments requiring considerable decision-making authority regarding procedures, plans, and schedules.
Essential Duties and Responsibilities
Maintains and administers computer networks and related computing environments including computer hardware, systems software, applications software, phone systems and all configurations.
Determines the most effective manner to resolve users' technical issue. Engages in research and in-depth troubleshooting to resolve technical issues.
Performs data backups and disaster recovery operations, ensuring that materials for third party vendors are prepared for pick-up.
Diagnoses, troubleshoots, and resolves hardware, software, or other network and system problems, and replaces defective components when necessary.
Plans, coordinates, and implements network security measures to protect data, software, and hardware.
Configures, monitors, and maintains email applications or virus protection software.
Administers Microsoft 365 services including Exchange Online, SharePoint, Teams, OneDrive, and security/compliance settings.
Manages user accounts, licenses, and permissions within Microsoft 365 Admin Center and PowerShell.
Implements IT security best practices such as enforcing strong password policies, enabling Multi-Factor Authentication (MFA), applying least privilege access, and monitoring for suspicious activity.
Configures and manages Microsoft 365 security and compliance features, including Conditional Access policies, Data Loss Prevention (DLP), retention policies, and audit logging.
Administers Azure Active Directory (Azure AD) for identity and access management, including user provisioning, group policies, and conditional access.
Manages Intune for device enrollment, compliance policies, application deployment, and mobile device security.
Monitors the performance of computer systems and networks, and coordinates computer network access and use.
Designs, configures, and tests computer hardware, networking software and operating system software.
Monitors network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
Confers with network users about how to solve existing system problems.
Qualifications
Associate degree or equivalent experience as a Help Desk Technician, Networks or Systems Support Administrator.
2-4 years of hands-on experience in computer networks, network administration and network installation.
Experience with Microsoft 365 administration and PowerShell scripting for automation.
Experience with Azure AD and Intune device management.
Certifications and technical training are a plus (Microsoft 365 Certified: Administrator Associate, Azure Fundamentals, or Intune certifications preferred).
Ability to install and administer computer hardware, software, and networks.
Basic understanding of IT security principles and best practices (MFA, password policies, access control).
Familiarity with cloud security concepts such as Conditional Access, DLP, and compliance policies.
Must possess analytical ability and problem-solving skills.
Able to apply knowledge of email and internet programs to user difficulties.
Capable of working under pressure and in stressful situations.
Ability to handle sensitive and confidential information.
Maintain professionalism in all forms of communication, both verbal and written.
Seasonal Tent IT Technician
Information technology technician job in Saint Petersburg, FL
Temporary Description
About Us:
If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.
What we offer:
· Salary: 18.00
Job Functions:
The Seasonal Tent IT Technician ensures proper operation of computer, audio, and video equipment in our holiday tents, enabling end users and clients to perform their tasks effectively. Responsibilities include installing, diagnosing, repairing, and maintaining PC hardware, sound systems, and video equipment to ensure optimal performance. This role involves receiving, prioritizing, documenting, and actively resolving issues reported via phone, email, or in person.
Essential Responsibilities:
Serve as the first point of contact for customers seeking technical assistance in person, over the phone, or via email
Perform troubleshooting using diagnostic techniques and relevant questioning
Determine the best solution based on the issue and details provided by customers
Escalate unresolved issues to the next level of support personnel
Record events, problems, and resolutions in support logs
Follow up and update customer status and information
Relay customer feedback or suggestions to the appropriate internal team
Identify and suggest possible improvements to support procedures
Work the hours consistent with the tent operations which may include early mornings to late afternoons as well as some weekend work.
Tentative Schedule:
October 15 - November 1: Tent Setup (All Tents) -
All Day, Schedule TBD (weekdays)
November 10: 8:15 AM - 9:15 AM
November 11: 8:15 AM - 9:15 AM
November 17: 8:15 AM - 9:15 AM
November 20 - 22: 8:30 AM - 5:30 PM
November 24: 8:15 AM - 9:15 AM
November 25: 8:30 AM - 5:30 PM
November 26: 8:30 AM - 1:00 PM
December 1: 8:15 AM - 9:15 AM
December 2: 8:15 AM - 9:15 AM
December 8: 8:15 AM - 9:15 AM
December 13: 8:30 AM - 5:30 PM
December 18 - 20: 8:30 AM - 5:30 PM
December 22 - 23: 8:30 AM - 5:30 PM
December 29 - 31: Tent Teardown (All Tents) -
All Day, Schedule TBD (weekdays)
Requirements
Education and Experience:
Proven experience as a help desk technician or in an IT customer support role
Skills Requirements:
Tech-savvy with working knowledge of computer hardware, video projectors, and TVs
Familiarity with soundboards, DMX cabling, and speakers is a plus
Solid understanding of Windows systems, iPads, mobile devices, and other tech products
Proficiency with Microsoft tools such as Teams, Excel, and Word
Ability to diagnose and resolve basic technical issues
Excellent communication skills and proficiency in English
Customer-oriented and calm under pressure
Physical Requirements:
Must be able to tolerate outdoor temperatures consistent with Florida's climate
Must be able to stand, walk, bend, stoop, and stretch for prolonged periods
Must be able to lift 50 lbs. or more
Must be able to work in and operate a scissor lift at heights up to 40 feet
Must provide in-person, hands-on technical support at the deskside level and work in outdoor environments
Other:
Must be legally authorized to work in the United States
Must pass required pre-employment background screening
Must have a valid driver's license and a clean driving record
Must be available to work flexible schedules during the holiday season (October-December) and special events
Must be able to work at our tent locations in St. Pete, Tampa, and Pasco, FL
Must have reliable transportation and be able to travel between tent sites as needed
Must be available for regular hours, with possible weekend work and open availability; some local travel may be required
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************ or via email at ****************************
IT Administrator (GCC High Experience)
Information technology technician job in Saint Petersburg, FL
Job Description
MSM North America is seeking an experienced and self-driven IT Administrator to manage all aspects of the company's IT infrastructure and cybersecurity environment in a defense and U.S. Government contracting environment. This hands-on role is responsible for delivering end-user support, managing cloud services (including GCC High), and maintaining secure operations in compliance with CMMC Level 2 and NIST SP 800-171 standards.
As the organization's sole IT administrator, this position plays a key role in ensuring the integrity, availability, and confidentiality of company systems and data, including Controlled Unclassified Information (CUI). The ideal candidate combines strong technical expertise with excellent communication, organization, and problem-solving skills and can both design policies and procedures and implement technical controls to support a secure, efficient, and compliant IT ecosystem.
Key Responsibilities:
IT Operations & Support
Provide timely help desk support and technical assistance to end users across the organization.
Manage user accounts, permissions, and access controls through Azure Active Directory.
Install, configure, and maintain software, hardware, and networking systems.
Monitor and troubleshoot performance issues across endpoints, servers, and cloud services.
Support LANs, VPNs, and secure internet/intranet connections.
Cloud & Infrastructure Management
Administer Microsoft 365 workloads, including Exchange Online, SharePoint, Teams, and Intune.
Navigate, administer, and troubleshoot Microsoft GCC High environments across multiple locations, ensuring reliable and secure access.
Configure and manage Microsoft Defender and related security tools to detect and respond to threats.
Implement, monitor, and maintain system backups, disaster recovery, and failover procedures.
Manage configuration and patch management processes to ensure operational reliability.
Cybersecurity & Compliance
Implement and maintain cybersecurity controls aligned with CMMC Level 2, NIST SP 800-171, and federal cybersecurity standards.
Lead the development, documentation, and maintenance of IT security policies, standards, and procedures, in addition to configuring and updating technical controls.
Configure and enforce policies such as conditional access, safe links, and quarantine rules within Microsoft 365.
Monitor and analyze security logs and alerts to proactively identify risks and vulnerabilities.
Maintain documentation and evidence to support audits, assessments, and compliance reporting.
Train staff on secure technology practices, phishing awareness, and data protection protocols.
Qualifications
Bachelor's degree in information technology, Computer Science, Cybersecurity, or equivalent experience.
5+ years of IT support or system administration experience, with prior witch in defense, aerospace, or U.S> Government contracting environments required.
Demonstrated familiarity with USG compliance practices and requirements, including CMMC Level 2, NIST SP 800-171, and related deferral security frameworks.
Skills & Certifications
Proficiency in Azure AD, Intune, and Microsoft Defender.
Knowledge of IT security best practices, access management, and endpoint protection.
Preferred Certifications:
Microsoft Certified: Azure Administrator Associate, Security Administrator Associate, Identity and Access Administrator Associate
Microsoft 365 Certified: Modern Desktop Administrator Associate
CompTIA Security+ or equivalent
Work Environment
This is a full-time, onsite position based at MSM's St. Petersburg, FL headquarters. he IT Administrator will engage regularly with leadership, program teams, and external auditors to maintain secure, compliant, and efficient IT operations.
U.S. Persons required.
Ability to obtain and maintain a U.S. Government Security Clearance preferred.
Technology Support II - Application Production support
Information technology technician job in Tampa, FL
JobID: 210681752 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $76,000.00-$105,000.00 Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in the Commercial and Investment Bank sector, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
* Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
* Improve operational stability and availability through participation in problem management
* Monitor production environments for anomalies and address issues utilizing standard observability tools
* Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
* Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Proficiency in programming languages, including Python and SQL, along with experience using MongoDB
* Familiarity with applications or infrastructure within a large-scale technology setting, whether on-premises, on AWS Cloud, or utilizing Kubernetes
* Exposure to observability practices and production monitoring methodologies, with a strong background in SLO alerting, telemetry data collection, and using tools like Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
* Knowledge of processes as defined in the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
* Knowledge of one or more general purpose programming languages or automation scripting
* Hands-on experience with Windows, Linux, and networking protocols or languages
Auto-ApplyJunior IT Administrator - Brandon, Florida - (Secret Clearance Req)
Information technology technician job in Tampa, FL
Pono Aina Managemet is seeking a motivated Junior IT Administrator to join our growing team and support the daily operations and maintenance of our IT infrastructure. This is an excellent opportunity for a self-starter with a passion for technology who is eager to learn, grow, and gain hands-on experience in a dynamic environment. IT Administrators are responsible for the maintenance, configuration, and reliable operation of the IT infrastructure along with the ability to troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing issues, and reporting them to senior management. The IT Administrator must be well-rounded in IT to fulfill daily duties.
Responsibilities and Duties:
Configuring network specifications including interface configuration, VLAN management, ACLs, and NAT
Running physical networking cables though-out the facility
Wireless Access Point (WAP) installation, configuration, and periodic system maintenance
Manage firewalls and VPNs
Analyze and evaluate network performance, including availability, throughput, and latency
Utilize network management tools to monitor the network infrastructure
Document all aspects of the network infrastructure, including network diagrams, configuration, points of contact, etc., utilizing various programs within the O365 suite
Work on both physical and virtual servers/desktops
Installation, configuration, and patching IT Infrastructure in Windows and Linux OS Types
Network Storage Experience, maintaining a Network Attached Storage File Shares
Basic Qualifications:
1-2 years of relevant IT experience or a recent degree/certification in Information Technology, Networking, or a related field
Basic knowledge of network fundamentals (TCP/IP, subnets, firewalls, switches, etc.)
Familiarity with Windows and/or Linux operating systems
Strong interest in network administration and systems troubleshooting
Excellent organizational and documentation skills
Ability to work independently and with a team in a fast-paced environment
Strong problem-solving mindset and desire to learn.
Desired Skills:
Experience with TACLAN or similar systems, including military or defense applications.
Strong communication skills and the ability to work collaboratively with cross-functional teams.
Experience with VLANs, NAT, or basic router/firewall configurations
Familiarity with Microsoft 365 tools (Word, Excel, Visio, SharePoint, etc.)
Exposure to virtualization tools such as VMware or Hyper-V
Hands-on experience running physical cable and managing WAPs
Knowledge of storage systems, such as Network Attached Storage (NAS)
Physical Work Environment:
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Requires the ability to walk short distances. Exerting up to 15 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Hui Huliau and its subsidiaries are participants of E-Verify.
Hui Huliau and its subsidiaries are drug free workplaces.
Discovery IT System Administrator (Top Secret Clearance Required)
Information technology technician job in Tampa, FL
Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology.
To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others.
Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.
e.
Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher.
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.
We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs.
We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees.
Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer.
Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:*******************
com/join-our-team/For more information about CGS please visit: ************
cgsfederal.
com or contact:Phone: *****************Email: info@cgsfederal.
com #CJ
Auto-ApplyIT Systems Administrator
Information technology technician job in Dunedin, FL
Job DescriptionSalary:
IS ON-SITE ONLY, LOCATED IN Dunedin, FL***
Soarin Group is a fast-growing technology company that helps organizations gain a competitive advantage through people and technology. We hustle every day to help meet the unique needs of each organization we work with and we are looking for IT Systems Administrators in the Dunedin and surrounding areas to help our team and the organizations we work with grow.
We offer great benefits including, self managed time off, medical reimbursement, free life/dental/vision, cell phone & internet reimbursement, wellness incentives and more!
What we are looking for in a Systems Administrator:
Proven experience as a Systems Administrator, Network Administrator or similar role
Experience with databases, networks (LAN, WAN) and patch management
Knowledge of system security (e.g. intrusion detection systems) and data backup/recover
Extensive knowledge of Microsoft Windows and supporting applications
Familiarity with various operating systems and platforms
Resourcefulness and problem-solving aptitude
Ability to communicate effectively and professionally with all clients and coworkers
Past work experience in a high-traffic customer service setting
Excellent phone etiquette
Excellent customer service skills that exceed customers expectations
Strong problem solving and research skills
Ability to acquire and maintain a working knowledge of a wide range of applications and services
Continual awareness of changes that directly affect other team members and customers
What our Systems Administrators do:
Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
Develop and maintain installation and configuration procedures
Contribute to and maintain system standards
Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
Perform regular security monitoring to identify any possible intrusion
Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary
Perform regular file archival and purge as necessary
Create, change, and delete user accounts per request
Provide support per request from various clients
Investigate and troubleshoot issues
Repair and recover from hardware or software failures. Coordinate and communicate with impacted clients
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary
Upgrade and configure system software that supports infrastructure applications per project or operational needs
Maintain operational, configuration, or other procedures
Perform periodic performance reporting to support capacity planning
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required
Maintain data center environmental and monitoring equipment
Participate in on-call rotation
Interested!?
If you love a fast-paced environment that will challenge and grow your skills and abilities, we would love to hear from you! Submit your cover letter and resume today!
Bank Information Security Governance Lead
Information technology technician job in Tampa, FL
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a dedicated Bank Information Security Governance Lead.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Chesapeake, VA; Charlotte, NC or Tampa, FL offices. Relocation assistance is not available for this position.
What you'll do:
Supports the first line of defense in by leading and supporting the design, implementation, and continuous improvement of Information Security (IS) governance, risk, and compliance programs within the Bank Technology Office. Oversees the development and enforcement of IS policies and standards, monitors compliance with regulations, leads risk assessments, and provides strategic advice to senior management. Acts as a key liaison between the Association's IS function and various Bank business units ensuring alignment with enterprise security policies and standards.
Continuously monitors IS environments to identify emerging risks related to cybersecurity, infrastructure, applications, and third-party services. Provides expert consultative services across Bank.
Conducts forward-looking risk assessments for new technology initiatives, system changes, and digital transformation projects.
Analyzes incident trends and control gaps to anticipate potential risk scenarios and recommend preventive measures.
Partners with and leads IT/IS teams to embed IS risk considerations early in the project lifecycle and ensure timely mitigation strategies.
Develops, improves, and enforces IS policies, standards, procedures, and frameworks to ensure regulatory compliance and mitigate risks.
Oversees audits, exams, and reviews to monitor compliance with internal policies and external regulations, including GDPR, HIPAA, GLBA, and PCI DSS.
Communicates and/or builds communications for senior leadership and the Board of Directors regarding information security strategic timelines, investments, risk mitigation, and expected results.
Defines, maintains, and enforces IS policies, standards, and procedures to ensure compliance with relevant laws, regulations, and industry best practices.
Stays informed and applies knowledge of emerging technologies, regulations (e.g., AI), and best practices to Information Security governance and compliance.
Supports the alignment of the IS roadmap with IT strategy and business goals, aligning with Association risk and regulatory frameworks (RCSA).
Provides continuous monitoring, improvement, and reporting on IS risk metrics and key risk indicators (KRIs).
Supports oversight of affiliate agreements for IS services, ensuring Bank compliance and risk ownership; reports on affiliate risk posture and mitigation.
Supports incident and issue management processes for Bank-impacting technology issues, ensuring rapid triage, root cause analysis, and remediation.
Mentors junior members of the IS governance team, providing guidance and support in their professional development.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (12 years of experience in lieu of a degree).
8 years experience supporting IS governance, risk management, compliance, or IS audit activities, including experience in a leadership role.
In-depth knowledge and application of IT governance frameworks such as COBIT, ITIL, ISO 27001, and NIST, CIS Controls and CMMC
Demonstrated experience in developing and implementing IT policies, standards, and procedures.
Experience in leading the coordination of IT or IS audits and assessments, and ensuring compliance with regulatory requirements
A strong understanding of regulatory and compliance requirements applicable to the organization.
Experience interpreting complex IT or IS environments and detecting early warning signals.
Skilled in identifying potential failure points and simulating risk scenarios.
Experience communicating technical topics to non-technical audiences.
Proficiency in using data to identify trends, anomalies, and emerging risks.
Strong understanding of cloud, cybersecurity, and digital transformation risks.
Ability to articulate risk insights and influence stakeholders to take preventive actions.
Working knowledge of GRC platforms, vulnerability management tools, and risk dashboards.
What sets you apart:
Information Technology or Security certifications (e.g., CISA, CRISC, CISM, CISSP, CGEIT, CIA, NIST, COBIT, etc.).
Familiarity with financial institutions regulations (GLBA, FFIEC Handbooks, PCI DSS)
Work experience in highly regulated work environments including other large financial institutions
Experience with data-driven analysis using AI tools and collaborating to drive process innovation
Highly self-motivated individual capable of working independently and proactively handling their workload with minimal direct supervision.
Strong analytical skills and demonstrated experience collaborating effectively with leadership at all levels within an organization.
Compensation range: The salary range for this position is: $143,320-$273,930.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyINFORMATION TECHNOLOGY INTERNSHIP
Information technology technician job in Bradenton, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
IT Administrator (GCC High Experience)
Information technology technician job in Saint Petersburg, FL
MSM North America is seeking an experienced and self-driven IT Administrator to manage all aspects of the company's IT infrastructure and cybersecurity environment in a defense and U.S. Government contracting environment. This hands-on role is responsible for delivering end-user support, managing cloud services (including GCC High), and maintaining secure operations in compliance with CMMC Level 2 and NIST SP 800-171 standards.
As the organization's sole IT administrator, this position plays a key role in ensuring the integrity, availability, and confidentiality of company systems and data, including Controlled Unclassified Information (CUI). The ideal candidate combines strong technical expertise with excellent communication, organization, and problem-solving skills and can both design policies and procedures and implement technical controls to support a secure, efficient, and compliant IT ecosystem.
Key Responsibilities:
IT Operations & Support
Provide timely help desk support and technical assistance to end users across the organization.
Manage user accounts, permissions, and access controls through Azure Active Directory.
Install, configure, and maintain software, hardware, and networking systems.
Monitor and troubleshoot performance issues across endpoints, servers, and cloud services.
Support LANs, VPNs, and secure internet/intranet connections.
Cloud & Infrastructure Management
Administer Microsoft 365 workloads, including Exchange Online, SharePoint, Teams, and Intune.
Navigate, administer, and troubleshoot Microsoft GCC High environments across multiple locations, ensuring reliable and secure access.
Configure and manage Microsoft Defender and related security tools to detect and respond to threats.
Implement, monitor, and maintain system backups, disaster recovery, and failover procedures.
Manage configuration and patch management processes to ensure operational reliability.
Cybersecurity & Compliance
Implement and maintain cybersecurity controls aligned with CMMC Level 2, NIST SP 800-171, and federal cybersecurity standards.
Lead the development, documentation, and maintenance of IT security policies, standards, and procedures, in addition to configuring and updating technical controls.
Configure and enforce policies such as conditional access, safe links, and quarantine rules within Microsoft 365.
Monitor and analyze security logs and alerts to proactively identify risks and vulnerabilities.
Maintain documentation and evidence to support audits, assessments, and compliance reporting.
Train staff on secure technology practices, phishing awareness, and data protection protocols.
Qualifications
Bachelor's degree in information technology, Computer Science, Cybersecurity, or equivalent experience.
5+ years of IT support or system administration experience, with prior witch in defense, aerospace, or U.S> Government contracting environments required.
Demonstrated familiarity with USG compliance practices and requirements, including CMMC Level 2, NIST SP 800-171, and related deferral security frameworks.
Skills & Certifications
Proficiency in Azure AD, Intune, and Microsoft Defender.
Knowledge of IT security best practices, access management, and endpoint protection.
Preferred Certifications:
Microsoft Certified: Azure Administrator Associate, Security Administrator Associate, Identity and Access Administrator Associate
Microsoft 365 Certified: Modern Desktop Administrator Associate
CompTIA Security+ or equivalent
Work Environment
This is a full-time, onsite position based at MSM's St. Petersburg, FL headquarters. he IT Administrator will engage regularly with leadership, program teams, and external auditors to maintain secure, compliant, and efficient IT operations.
U.S. Persons required.
Ability to obtain and maintain a U.S. Government Security Clearance preferred.
Technology Support II - Application Production support
Information technology technician job in Tampa, FL
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in the Commercial and Investment Bank sector, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
**Job responsibilities**
+ Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
+ Improve operational stability and availability through participation in problem management
+ Monitor production environments for anomalies and address issues utilizing standard observability tools
+ Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
+ Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
**Required qualifications, capabilities, and skills**
+ 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
+ Proficiency in programming languages, including Python and SQL, along with experience using MongoDB
+ Familiarity with applications or infrastructure within a large-scale technology setting, whether on-premises, on AWS Cloud, or utilizing Kubernetes
+ Exposure to observability practices and production monitoring methodologies, with a strong background in SLO alerting, telemetry data collection, and using tools like Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
+ Knowledge of processes as defined in the Information Technology Infrastructure Library (ITIL) framework
**Preferred qualifications, capabilities, and skills**
+ Knowledge of one or more general purpose programming languages or automation scripting
+ Hands-on experience with Windows, Linux, and networking protocols or languages
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Chicago,IL $76,000.00 - $105,000.00 / year
INFORMATION TECHNOLOGY INTERNSHIP
Information technology technician job in Clearwater, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location: