Technical Support Analyst- ONSITE Bloomfield, CT
Information technology technician job in Bloomfield, CT
Conexess Group is aiding a large healthcare client in their search for a Technical Support Analyst. This is a long-term opportunity with a competitive compensation package.
in Bloomfield, CT***
***We unable to work C2C on this role******
Responsibilities:
Contributes to the IT Support job family in a support capacity.
Provides guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT.
Responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT.
Records inquiries, repair and service requests, resolves or directs requests to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction.
Escalates to or consults with senior staff when solution is unclear. Reports problems with procedures and makes suggestions for improvements.
Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets.
Works under own initiative, prioritizes own work, and meets agreed timescales.
Work is subject to frequent review by more experienced professionals in IT Customer Support.
Requirements:
Associate degree and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded.
At least 1 Year PC/LAN technical or equivalent experience
Microsoft operating systems and Microsoft Office
Outlook experience
Networking switches and data networks.
IP telecommunications systems.
Capability to analyze problems and use sound judgement for determining solutions.
Ability to clearly communicate with customers and other IT staff.
Aptitude for providing strong customer service through interactions and communications, verbally and written.
A likely candidate will be self-motivated, a team player, empathetic, innovative, and work with integrity.
Willingness for continuing enhancement of technical skills through education/seminars and interaction with other IT discipline
Sr. Technical Support - Site Lead/Executive Support
Information technology technician job in Hartford, CT
Role: Sr. Technical Support - Site Lead/Executive Support
Key Skills: Executive Support, White Glove, Windows OS, ITAM,
Experience: 09+ years
Mode of Hire: Full Time
Job Description
This role is responsible for delivering and coordinating 24/7 white-glove, high-touch IT support to executives and staff in a fast-paced financial services environment.
This position provides hands-on technical oversight of vendor-managed site teams, partners closely with managers to drive a service-first delivery strategy and builds strong relationships with business stakeholders. Success in this role requires deep technical expertise, excellent communication skills, and a proven ability to support senior executives in dynamic, high-touch environments.
Key Responsibilities
Serve as the primary technical lead for on-site end user services, ensuring consistent, high-quality support across all service areas.
Deliver and coordinate 24/7 white-glove support for executives, resolving issues with discretion, speed, and precision.
Provide Level 1 and 2+ deskside and remote troubleshooting support for Windows-based environments, including desktops, laptops, mobile devices, and AV/conferencing systems.
Act as the escalation point for complex or sensitive support issues involving executive stakeholders.
Provide hands-on technical oversight of vendor-managed site teams, ensuring adherence to service standards and rapid issue resolution.
Partner with managers to align support operations with business needs and reinforce a service-first culture.
Build and maintain strong relationships with business stakeholders, acting as a trusted advisor for executive technology needs.
Promote a culture of service excellence, accountability, and continuous improvement across the site.
Maintain and update tickets in alignment with SLA and KPI targets.
Manage IT asset lifecycle including procurement, inventory, and disposal.
Oversee incident response and root cause analysis for executive-impacting issues, ensuring timely resolution and communication.
Coordinate change, release, and problem management processes, ensuring minimal disruption to executive operations.
Ensure compliance with IT policies, documentation standards, and security protocols across all site support activities.
Required Qualifications
Extensive experience in IT service delivery, site operations, or technical end user support, with a focus on executive environments.
Demonstrated success in supporting executive-level users with high-touch, responsive, and 24/7 service.
Strong technical oversight and vendor coordination capabilities.
Exceptional communication, problem-solving, and stakeholder engagement skills.
Proficient in Microsoft Windows OS (Windows 11), Virtual Desktop Infrastructure, Microsoft 365, and workstation imaging.
Ability to operate independently and make decisions in dynamic, fast-paced environments.
Strong knowledge of ITIL processes: Incident, Problem, Change, and Release Management.
Experience with IT Asset Management (ITAM) tools and practices.
Bachelor's degree or 5-8 years of relevant IT experience.
Preferred Skills & Certifications
Industry certifications (e.g., Microsoft, ITIL, CompTIA).
Familiarity with performance management, capacity planning, and business relationship management
Tech support analyst
Information technology technician job in Bloomfield, CT
Contributes to the IT Support job family in a support capacity. Provides guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. Responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT. Records inquiries, repair and service requests, resolves or directs requests to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction. Escalates to or consults with senior staff when solution is unclear. Reports problems with procedures and makes suggestions for improvements. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in IT Customer Support.
Strong knowledge of the following is preferred:
Microsoft operating systems and Microsoft Office.
Networking switches and data networks.
IP telecommunications systems.
Capability to analyze problems and use sound judgement for determining solutions.
Ability to clearly communicate with customers and other IT staff.
At least 1 Year PC/LAN technical or equivalent experience preferred.
Aptitude for providing strong customer service through interactions and communications, verbally and written.
A likely candidate will be self-motivated, a team player, empathetic, innovative, and work with integrity.
Willingness for continuing enhancement of technical skills through education/seminars and interaction with other IT discipline
1 to 3 years of experience required.
Associate degree and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded.
A+ certification or equivalent combination of education, training, and experience.
Desktop Support Engineer - Techbar
Information technology technician job in Hartford, CT
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. We are seeking a highly skilled Level II IT Support Technician to provide on-site technical support across a busy Work/Entertainment Campus and Studio environment. The ideal candidate will have hands-on experience troubleshooting Windows and basic MacOS systems, delivering exceptional customer service, and supporting users across a large, fast-paced environment.
This role will require frequent outdoor walking between buildings and studios while providing prompt, professional IT support to end users.
Key Responsibilities
Troubleshoot and resolve technical issues within Windows 10 and MacOS environments.
Provide hands-on support for desktop and laptop systems, including hardware and software troubleshooting.
Configure and troubleshoot smartphones and mobile devices.
Set up new users with fully functional desktop equipment, ensuring proper access to applications, software suites, and domain resources.
Interface directly with studio and campus users to deliver high-quality, customer-focused support.
Track, manage, and close service tickets using ServiceNow.
Report issues, challenges, or roadblocks promptly to the Manager.
Work independently and professionally in a dynamic, fast-paced environment.
Qualifications
Experience troubleshooting both Windows 10 and MacOS environments (required).
Strong hands-on ability to diagnose and resolve desktop and laptop issues.
Experience with smartphone configuration and troubleshooting.
Professional, mature, and reliable work style; able to work independently/unsupervised.
Friendly, customer-service-oriented attitude with strong communication skills.
Comfortable with frequent outdoor walking across a large campus or studio lot.
Experience with ServiceNow or similar ticketing systems (preferred).
Benefits
Medical coverage and Health Savings Account (HSA) through Anthem
Dental/Vision/Various Ancillary coverages through Unum
401(k) retirement savings plan
Paid-time-off options
Company-paid Employee Assistance Program (EAP)
Discount programs through ADP WorkforceNow
Additional Details
The base range for this contract position is $22 - $32 / per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered
About Us
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.
Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.
Check out more at ************** and reach out today to explore opportunities to grow together!
By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
Desktop Support Specialist
Information technology technician job in Warren, MA
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate's or bachelor's degree in information technology, Computer Science, or related
field, or equivalent work experience.
· 3+ years of experience in a desktop support or similar role.
· Strong knowledge of Windows and Mac operating systems.
· Proficiency with Microsoft Office Suite and other common software applications.
· Experience with Active Directory, group policies, and user account management.
· Familiarity with remote desktop tools and support software.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support
Technician (MCDST) are a plus
IT Support Technician
Information technology technician job in Manchester, CT
IT Support Technician - Manchester (Onsite)
Join a fast-moving aerospace innovator that's redefining how aircraft are built. My client is looking for an IT Support Technician who thrives in a hands-on, fast-paced environment. In this role, you'll be the primary onsite resource -keeping systems running, onboarding new hires, and ensuring our hardware, software, and basic networking are always ready for action.
What You'll Do:
• Support employees by diagnosing and resolving hardware, software, and connectivity issues
• Install, configure, and maintain operating systems, applications, and devices
• Set up workstations and accounts for new hires
• Perform routine maintenance across IT and OT environments
• Handle minor hardware repairs and escalate complex issues when needed
• Maintain accurate documentation, ticketing, and asset records
• Collaborate with senior IT engineers on system-level troubleshooting
• Improve efficiency by following and refining IT procedures
What You Bring:
• Associate's degree or equivalent experience
• 2+ years of IT support experience, ideally in manufacturing
• Strong understanding of workstation hardware, OS management, and networking fundamentals
• Customer-focused approach with strong communication skills
• Ability to lift equipment and work safely at height when required
Why Join Us:
You'll work alongside engineering and operations teams, not behind a ticket wall. You'll see the impact of your work every day and grow through hands-on learning and mentorship from senior IT engineers. Competitive compensation, full benefits, and long-term development opportunities are included.
If you're ready for a role where your work directly supports the future of aerospace, we'd love to hear from you!
Help Desk Technician
Information technology technician job in Fairfield, CT
We are looking for a Help Desk Technician for a Managed Service Provider in Fairfield County, CT.
This is a full-time/Permanent role with benefits.
Must be local/near CT with MSP experience.
Responsibilities:
Day-to-day support of Windows, Hardware, Applications, general networking, and security devices
Service and diagnosis of hardware and software
Remote/onsite support
Handle phone calls
Respond quickly to problems and demonstrate skillful problem solving
Work with our team members to assure that the highest level of customer satisfaction and communication is always maintained
Rotating after hours on call schedule
For full job specs, please submit your updated resume and we will reach out to discuss the role in more detail.
Technical Support Analyst
Information technology technician job in Bloomfield, CT
Contributes to the IT Support job family in a support capacity. Provides guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. Responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT. Records inquiries, repair and service requests, resolves or directs requests to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction. Escalates to or consults with senior staff when solution is unclear. Reports problems with procedures and makes suggestions for improvements. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in IT Customer Support.
.Strong knowledge of the following is preferred
Microsoft operating systems and Microsoft Office.
Networking switches and data networks.
IP telecommunications systems.
Capability to analyze problems and use sound judgement for determining solutions.
Ability to clearly communicate with customers and other IT staff.
At least 1 Year PC/LAN technical or equivalent experience preferred.
Aptitude for providing strong customer service through interactions and communications, verbally and written.
A likely candidate will be self-motivated, a team player, empathetic, innovative, and work with integrity.
Willingness for continuing enhancement of technical skills through education/seminars and interaction with other IT discipline
1 to 3 years of experience required.
Associate degree and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded.
A+ certification or equivalent combination of education, training, and experience.
IT Specialist
Information technology technician job in Guilford, CT
Detect's mission is to make accurate diagnostics accessible. We build breakthrough technology at the intersection of software, hardware, chemistry, and biology to make diagnostics available at the point of need. Our ultimate goal is to lower healthcare costs, improve patient outcomes, and improve doctor experience by enabling earlier diagnosis and access to treatment.
Job Description
Detect is seeking an ambitious, organized, and skilled IT Specialist to help manage our growing IT infrastructure. The IT Specialist is responsible for providing direct support to users across Detect, as well as setting up, managing, and troubleshooting systems.
As part of our team, your core responsibilities will be:
Managing user directories, such as Okta
Managing Google Workspace and Office 365
Setting up and configuring Mac OS and Windows devices
Setting up and configuring printers and industrial devices
Setting up and configuring Apple and Android mobile devices
Providing general IT support to employees and contractors
Assisting with vendor management and selection
You must be skilled and competent across several platforms:
Okta Administration
Google Workspace
Microsoft Office 365
Apple MacOS Administration, including use of MDM technologies
Microsoft Windows 10/11 Administration, including use of Microsoft Intune
Qualifications
Baseline skills, experiences, and attributes:
Bachelor's Degree in Computer Science, Software Engineering, or comparable education and experience
Strong understanding of different software development life cycles (Waterfall, Agile) and contemporary software quality assurance processes and automated tools
Strong analytical skills and experience with implementation and administration of Software Quality Assurance metrics, such as defect profiles and performance to entry/exit criteria
Experience with networking technologies, such as Firewalls, Switches, and Routing configurations, preferred
Experience working in a regulated industry, such as HIPAA or GLBA, preferred
Experience with Atlassian, Jira, and Confluence preferred
Experience with Amazon Web Services preferred
You Deeply Identify with Core Detect Values:
Put people first. Our colleagues and our customers come first. We respect each other and celebrate our diversity. We take joy in each other's success, and succeed or fail as a team
Eye of the owner. We have an ownership mindset and take responsibility for all of our decisions. No problem is someone else's problem. We are frugal and use company resources as if they were our own
No genius without grit. As innovators, we fail often but fast. We are tenacious. We push through adversity and keep getting up. We are problem solvers and always find a way
Err on the side of doing. We are scrappy and biased toward action - everyone is an individual contributor. We allow intuition to guide us when we have imperfect information
Move fast by working smart. We are inventors. We focus, plan, pursue, and adjust to make big things happen in a fraction of the time others can. We disagree and commit
Always be frank. We celebrate openness and diversity of opinion. We are transparent and candid but compassionate in our feedback, and are always honest to ourselves and our customers
Additional Information
We offer great perks:
Fully covered medical insurance plan, and dental & vision coverage - as a health-tech company, we place great worth on our teams' well-being
Competitive salaried compensation - we value our employees and show it
Equity - we want every employee to be a stakeholder
Pre-tax commuter benefits - we make your commute more reasonable
401k plan - we facilitate your retirement goals
Beautiful office near the ocean-front in historic Guilford, Connecticut
The opportunity to build a revolutionary healthcare product and impact millions of lives!
For this role, we provide visa assistance for qualified candidates.
Detect does not accept agency resumes.
Detect is an E-Verify and equal opportunity employer regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines.
Jr Systems Administrator
Information technology technician job in Hartford, CT
As a Jr. Systems & Network Administrator, you will be responsible for:
· Providing technical support to all clients.
· Support of workstations, servers, network infrastructure, and phone systems.
· Resolving issues for clients via phone or electronically
· Tracking customer issues and adhere to established SLAs and processes.
· Participating in an after-hours rotation, typically three to four times each year.
· Utilizing ConnectWise for detailed documentation, issue tracking, and seamless client communication.
Required Skills
· Effective communication skills, both verbal and written.
· Technical expertise in PC Operating Systems (Windows 11, 10, and 7).
· Basic to intermediate knowledge of Windows Server Operating Systems (2012R2 to 2022)
· Proficient with On-Prem Exchange and Microsoft 365's Email, OneDrive, SharePoint, and Azure
· Troubleshooting of network infrastructure including Firewalls, Switches, Networking protocols, VLANs, VPN, and QOS.
· Familiarity with security tools like MDR, EDR, and A/V.
· Familiarity with VOIP.
· Industry certifications like A+, Network+, Security+, Microsoft 365, SonicWall, Windows Client or Windows Server are preferred.
Qualifications
· Previous experience in the IT industry (3+ years minimum)
· Strong interpersonal communication skills to maintain professionalism in high-pressure situations.
· Strong critical thinking skills with the ability to approach challenges creatively and consider multiple perspectives.
· Exceptional attention to detail, organizational skills, and ability to document tasks thoroughly.
An individual that excels in collaboration and teamwork.
Sr. Technical Support (white-glove)
Information technology technician job in Hartford, CT
The Executive Tech Services (ETS) Sr. Technician will serve as the site lead within our Onsite Tech Services (OTS) team. This role is responsible for delivering and coordinating 24/7 white-glove, high-touch IT support to executives and staff in a fast-paced financial services environment.Extensive experience in IT service delivery, site operations, or technical end user support, with a focus on executive environments.
Demonstrated success in supporting executive-level users with high-touch, responsive, and 24/7 service.
Strong technical oversight and vendor coordination capabilities.
Exceptional communication, problem-solving, and stakeholder engagement skills.
Proficient in Microsoft Windows OS (Windows 11), Virtual Desktop Infrastructure, Microsoft 365, and workstation imaging.
Ability to operate independently and make decisions in dynamic, fast-paced environments.
Strong knowledge of ITIL processes: Incident, Problem, Change, and Release Management.
Experience with IT Asset Management (ITAM) tools and practices.
Bachelor's degree or 5-8 years of relevant IT experience.
Note - VBeyond is fully committed to Diversity and Equal Employment Opportunity.
Data Center Server Hardware Support Technician
Information technology technician job in Bristol, CT
Corserva is actively seeking full-time Data Center Server Hardware Support Technicians to work onsite at our client location in the Bristol, CT area.
Support activities include system installation and configuration, firmware updates, hardware diagnostics and repair, vendor coordination, inventory tracking, and routine walk throughs of equipment rooms.
Additional responsibilities include proactive monitoring, alert response, and participation in incident response and planning sessions.
Technicians should have experience with the following -
System Preparation & Installation
1. Installation of components across servers, storage, desktops, and laptops.
2. Perform ILO/IDRAC type configuration and cable connecting.
3. Execute pre-installation and firmware setup tasks.
4. Connect network cabling and coordinate with Security to open necessary ports.
5. Labeling Systems with machine names.
6. Prepare, pack, and ship systems for remote deployments.
7. System Imaging/Windows and Linux using automated tools and ISO's
8. Updating installed assets in CMBD
System and Equipment Removal:
1. Break down and recover parts from decommissioned servers.
2. Follow documented procedures for decommissioning activities.
3. Update decommissioning data in internal reports and tracking systems.
Storage:
1. Assist with troubleshooting and break-fix as needed for the storage team.
Inventory:
1. Maintain up-to-date records of spare parts and spare system pools.
2. Track and manage deployed hardware inventory.
Firmware & Patch Management:
1. Adhere to organizational policies for firmware updates and notifications.
2. Apply updates as directed by leadership.
3. Review and address customer advisories.
4. Customer Advisories
Data Center Walk Throughs:
1. Conduct routine walkthroughs of all active and future data center rooms.
2. Inspect designated systems for error indicators and report findings.
Monitoring and Notifications
1. Monitor critical systems for performance or failure alerts.
2. Add/remove hosts in monitoring systems and update monitoring software as required.
3. Respond to email alerts and pager duty notifications.
Break/Fix:
1. Troubleshooting/Diagnostics
2. Respond to alerts and error messages
3. Re-imaging local and remote sites, Windows and Linux using automated tools and ISO's
4. Repairing systems (hardware)
5. Coordinate/remote Troubleshoot and follow through to resolve repairs at remote sites.
Includes coordination of parts, opening vendor tickets, getting tech onsite for repair,
and tech arrival/opening site access tickets
6. Coordination and escorting of onsite vendors that come in for repairs.
7. Participation in planning sessions. This includes creating, updating, and closing tickets
8. Incidents/Work Orders - break/fix, logging incidents, following documented procedure
for incident work
9. Case logging
Chief Information and Technology Officer
Information technology technician job in Hartford, CT
The Moses/Weitzman Health System (MWHS) is America's first health system dedicated to primary care for underserved populations. Companies within the MWHS advance the delivery of primary and specialty care through practice, research, systems transformation, and training the next generation of health care leaders.To continue to further that mission, the health system seeks a creative and experienced Chief Information and Technology Officer to lead its Information Technology function across multiple clinical and non-clinical locations, as well as an extensive virtual workforce.
The CIO/CTO is responsible and accountable for IT strategy development in lock-step with the executive team and its mission, strategic plan and delivery tactics. That strategic leadership must be combined with operationalizing that strategy and ensuring all related policies, processes and practices are aligned with the strategy and mission of the organization. Oversees the Information Technology function including applications, analytics, technology infrastructure, cyber-security, telephony, end user device management and support, program/project management, performance improvement activities, and the help/services support desk.
Fosters a culture of quality and workflow improvement through technology uses supporting clinical and business applications delivery and innovation for the benefit of patients, providers and staff. Advises on the alignment of people, processes and technology as required to leverage IT solutions and drive innovation (including big data analytics, artificial intelligence and clinical decision support). Collaborates with the executive team on all matters as necessary to achieve the organization's business objectives.
Role And Responsibilities
Strategy & Planning
Participate in strategic and operational governance processes as a member of the senior leadership team.
Provide strategic and operational IT leadership in defining and achieving corporate vision, goals and objectives.
Ensure the IT department staff are well-equipped to source, implement and maintain the infrastructure, systems and applications required to meet the evolving needs of each part of the health system.
Establish departmental goals, objectives, and operating procedures.
Identify and assess opportunities for IT investment in systems and resources, including staffing, sourcing, purchasing, and in-house development.
Collaborate with clinical leadership to continually improve, develop and implement new clinical systems
Develop, track, and manage the information technology annual operating and capital budgets.
Monitor and continually improve the company's security, disaster recovery and business continuity plans.
Monitor and strategically plan for effective integration and utilization of technological innovations such as AI and automation
Acquisition & Deployment
Coordinate and facilitate consultation with stakeholders to define business and systems requirements for new technology implementations.
Approve, prioritize, and oversee projects and the project portfolio as they relate to the selection, acquisition, development, and installation of IT systems and resources.
Review hardware, communication and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.
Define and communicate corporate plans, policies, and standards for acquiring, implementing, and operating IT systems.
Operational Management
Ensure continuous improvement of IT services through oversight of service level agreements with vendors, end users and monitoring of IT systems performance.
Understand the business requirements of, and supply exceptional IT support to, all internal customers including clinical departments, administration, finance, and human resources.
Ensure IT systems and operations adhere to applicable laws and regulations.
Keep current with trends and issues in the IT industry, including current technologies and prices
Advise, counsel, and educate executives and management on the competitive or financial impact of such trends.
Promote and oversee strategic relationships between internal IT resources and external entities, including government, vendors, and partner organizations.
Supervise recruitment, development, retention, and organization of all IT staff in accordance with corporate budgetary objectives and personnel policies.
Qualifications
Required Education, Skills and Experience
Education Required (Minimum level of education): Bachelor's degree in Business, IT-related, engineering, or relevant management or technical field.
Education Highly Preferred: Master's degree in Business, IT-related, engineering, or relevant management or technical field.
A minimum of 10+ years in senior leadership position in IT; or equivalent combination of education and experience.
Experience leading executive and middle management teams to accomplish challenging goals.
Demonstrated experience leading an IT, project management, cyber-security, and data analytics functions, including successfully implementing new large scale enterprise technology solutions.
Experience in strategic planning and execution.
Knowledge of business theory, business processes, management, budgeting, and business office operations.
Experience with the entire cycle of software and systems deployment from business requirements analysis through development, implementation and day-to-day management.
Proven project management experience.
Demonstrated ability to apply IT and AI in solving business problems.
In-depth knowledge of applicable laws and regulations as they relate to IT, including HIPAA.
Preferred Skills
Experience with healthcare operations a plus.
Required Licenses/Certifications
Certifications/Licenses Highly Preferred
Certified Health Care CIO (CHIME or similar certification)
CHIME Boot Camp (or similar program) Graduate
Certifications/Licenses Preferred:Project Management Professional (PMP) Certification
Certified Professional in Health Information Management (HIMSS CPHIMS)
Security certification such as Certified in Healthcare Privacy and Security (CHPS) and/or other healthcare industry related security credentials.
Physical Requirements/Work Environment
Must be able to travel independently throughout CHCI's locations as needed.
Must be able to work outside of normal business hours to include early morning, evenings and weekends as necessary
Must be able to work at a desk and participate in virtual/in-person meetings for extended periods of time
Additional Qualificiations
Ability to drive progress, encourage innovation and take strong ownership under dynamic evolving conditions.
Strong understanding of information technology including ever-evolving application package management, artificial intelligence, infrastructures, support and services best practices, and vendor partnering and management in a health provider setting.
Uses superior analytical skills, critical thinking and sound judgment to solve problems with limited information.
Ability to provide meaningful data analytics and reporting services that support operational and strategic decision making.
Influences key stakeholders through clear strategies and data driven information.
Experience managing enterprise wide initiatives with standard processes and methodologies.
Acts as a change agent for the organization and challenges the status quo when necessary.
Ability to create strong working relationships and develop the trust and followership of large teams.
Ability to provide strategic direction and align work of large teams to the goals of the organization.
Ability to build credibility and influence with the executive leadership team. .
Excellent written and oral communication skills as well as overall interpersonal skills.
Strong negotiating skills.
Ability to present ideas in business-friendly and user-friendly language.
Exceptional service orientation.
Organization Information
The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.
Location:
Knowledge and Technology Center
City
Middletown
State
Connecticut
Time Type
Full time
Core Systems Specialist
Information technology technician job in Shelton, CT
Our client is an established, profitable and growing financial services organization in the Shelton area.
We are seeking a trainable, detail-oriented Core Systems Specialist to support Symitar Quest, the core system that runs daily financial operations. This is not a programming role and not traditional IT systems administration. Prior Symitar, core banking, or ERP experience is not required.
This role is hands-on and execution-focused. You will analyze business needs and implement approved configuration changes within the core system.The role is largely self-directed. You will learn through vendor-led training, documentation, and hands-on work in a testing environment, with access to vendor support.
Position Details
• Learn and support Symitar Quest core banking functionality
• Assist staff when system behavior does not match expectations
• Analyze requests and implement approved configuration and rule changes
• Maintain system parameters following documented approval processes
• Review daily and periodic processing results
• Support reporting, audits, and compliance needs
• Document changes clearly and thoroughly
Requirements
• Banking, credit union, or financial operations experience
• Business systems, data, accounting, or IT support backgrounds
• Strong attention to detail and comfort learning independently
• Recent graduates in Business, Finance, MIS, IT, or related fields
IT technician
Information technology technician job in Riverhead, NY
Must have at least one year experience working on copiers or computers, managing an IT environment or Network installation.
Required qualifications:
Legally authorized to work in the United States
18 years or older
Informational Technology Position
Information technology technician job in Fairfield, CT
CLICK HERE TO APPLY Fairfield Public Schools has a wide variety of internal and external web applications that service the staff and community. We are seeking a dedicated professional to oversee the lifecycle of these applications-from maintenance and updates to the creation of custom solutions that support district operations. The ideal candidate will bridge the gap between complex data and user-friendly interfaces, managing critical workflows such as staff timesheet submissions, athletic registrations, and community portals. This role is pivotal in ensuring our digital tools are secure, accessible, and responsive to the evolving needs of the Fairfield community.
Job Purpose Statement: Develops, and maintains custom web applications for the educational district. Ensures applications are accessible, user-friendly, and compliant with ADA and WCAG standards. Collaborates with departments and schools to create solutions that improve workflows, data management, and digital experiences. Manages the full application lifecycle from planning through deployment and maintenance. Integrates data from different systems through integrations from .csv to API.
Supervision Received: Receives general supervision from the Director of Information Technology or designee. Should be able to manage their own schedule based on the priority of projects assigned to them.
Essential Job Functions:
* Develop and maintain applications, databases, web services, and data interfaces Serve as ADA compliance officer for web presence; maintain WCAG standards
* Analyze technology workflows to identify efficiency improvements and integration opportunities
* Manage External DNS Zones, IP reputation, and usage reporting
* Create data sync/export routines for third-party integrations and reporting (Tableau, Crystal Reports, External Vendors)
* Document code, processes, workflows, and configurations
* Support content creation, publishing, and version control for departments and schools
* Perform other duties and special projects as assigned
WORK PERIOD:
* 12 Months/248 days
SALARY INFO & BENEFITS:
* $100,000- $120,000- Commensurate with experience
* Benefits include Medical/Dental, Tuition Reimbursement, National Holidays, Town of Fairfield Discount Beach Pass
IT Site Technician
Information technology technician job in Bethel, CT
Resonetics is a global leader in advanced engineering, prototyping, product development, and micro manufacturing, driving innovation in the medical device industry. With rapid expansion across all our locations, we continue to push the boundaries of technology while fostering a dynamic, employee-centered culture. Our commitment to excellence and continuous improvement makes Resonetics an exciting place for professionals passionate about shaping the future of micro-manufacturing and being part of something bigger.
The IT Site Technician role efficiently provides high-quality support to all Resonetics site users and visitors. The Technician is responsible for the secure and effective provisioning, installation, configuration, operation, and maintenance of all site hardware and software while conforming to Resonetics and Managed Service Provider policies and procedures.
Join Resonetics and be part of a team that's redefining medical device manufacturing. If you're passionate about innovation and thrive in a fast-paced environment, we'd love to hear from you.
Responsibilities
Support all site office and production floor workers with hardware, software, network, and security-related activities including:
Technical support for desktops
Support for various Microsoft products, third-party software, and cloud services
Overall system support (e.g. performance issues, outages)
Network support including WAN and LAN connectivity, firewalls, and security
Remote access solution implementation and support including VPN and Remote Desktop Services
Recurring onsite maintenance activities
Perform all activities in accordance with Resonetics and Managed
Ensure all IT software and infrastructure-related issues at the site are addressed, resolved, escalated in a timely manner
Effectively track status and time in ticketing system
Update and maintain technical documentation as required
Troubleshoot and manage escalations from the help desk, project team, and managed services group
Maintain regular communication with site users to ensure awareness of incident progress, upcoming changes, or agreed outages.
Take live support calls for immediate triage
Proactively share technology and/or process-related recommendations with leadership to improve overall service level performance
Immediately escalate any identified security issues to Resonetics management Provide orientation and guidance to users on how to operate new software and computer equipment Other IT-related projects and tasks as assigned
Required Qualifications
3+ years of experience as IT Technician or similar role at a Manufacturing firm
Strong knowledge of Microsoft technologies including Active Directory, Group Policies, Office 365, Exchange, and virtualization technologies
Solid network troubleshooting and problem-solving skills including TCP/IP concepts and LAN/WAN issues
Experience troubleshooting issues related to DHCP & DNS
Experience and familiarity with firewalls, routers, managed switches, wireless controllers and WAPs
Working knowledge of Cisco, SonicWALL, Sophos and Meraki appliances
Familiarity with a broad spectrum of on-premises/Cloud disaster recovery systems
Experience with malware remediation
Experience with AV and AM products including Sophos, ESET, MalwareBytes or others
Knowledge in all supported versions (desktop and server) of
Microsoft Windows Operating System
Excellent oral and written communication skills
Outstanding organizational and time-management skills with ability to switch tasks frequently and successfully manage multiple issues concurrently
Experience with ConnectWise and Kaseya an advantage Good knowledge of security and data privacy principles
Bachelor's Degree in Computer Science, Business Administration, or relevant field
Preferred Qualifications
Mac/iOS Experience is desirable but not required
Physical Demands
This position will be based out of Bethel, CT and support 4 sites: Bethel CT, New Hartford NY, New Boston NH and Menlo CA. Therefore, this role will require occasional travel ~25%.
Compensation
The compensation for this role is competitive and will be based on experience and qualifications. The anticipated range is $27.00/hr - $33.00/hr.
Auto-ApplyInformation Technology
Information technology technician job in Groton, CT
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information technology technician job in Hartford, CT
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Information Technology Technician I
Information technology technician job in Hartford, CT
Details:
The CT State Community College is developing a pool of applicants for potential part-time Information Technology Technician I. (Up to 17 hours per week).
These positions are on continuous recruitment, and are filled on an as-needed basis, depending specific department needs. You will only be contacted if there is a current need at the campus you indicated on your application and have met the qualifications/skills and experience that are required for the position. Your applications will stay active for 1 year.
Location:
Multiple Campuses
**This position is not remote**
A flexible schedule is required, including evenings and weekends as needed.
For more information about CT State Community College and the campus please visit Home - CT State
Please note that currently, not all campuses have an opening, however we are accepting applications for all campuses within the CT State Community College.
Asuntuck-170 Elm Street, Enfield, CT
Capital-950 Main Street, Hartford, CT
Gateway-20 Church Street, New Haven, CT
Housatonic-900 Lafayette Blvd, Bridgeport, CT
Manchester-Great Path, Manchester, CT
Middlesex-100 Training Hill Rd, Middletown, CT
Naugatuck Valley-Waterbury and Danbury Campuses
Northwestern-Park Pl, Winsted, CT
Norwalk-188 Richards Ave, Norwalk, CT
Quinebaug Valley-42 Upper Maple St, Danielson, CT
Three Rivers- 574 New London Turnpike, Norwich, CT
Tunxis-271 Scott Swamp Rd 100 Building, Farmington, CT
CT State Community College Mission:
Connecticut State Community College (CT State) provides access to academically rigorous and innovative education and training focused on student success. The College supports excellence in teaching and learning, makes data-informed decisions, promotes equity, advances positive change for the students, communities, and industries it serves, and awards associates degrees and certificates.
CT State Community College Vision:
CT State will be recognized for exceptional student success, educational leadership, and transformative collaboration with business and industry, government, educational, and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities.
CT State Community College Equity Statement:
The CSCU system commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.
Anticipated Start Date:
Continuous open recruitment
Application Deadline:
Filled on an as-needed basis, depending on specific college needs. Applications will stay active for 1 year.
Position Summary:
The Information Technology Technician I performs computer hardware and software maintenance and repair at a Community College which relies on computerized services in support of its academic and administrative functions. Those computerized services include information technology assistance to academic computer labs, classroom computerized instruction and to departments such as the Business Office, Registrar, Admission, Library, and Student Services.
The position's role is focused on providing technical assistance to the users of the various computer systems through diagnosing and repairing computer and software operating problems but also includes computer installation and modification as well as demonstrating proper computer and related equipment operation.
Example of Job Duties:
Under the direction of the under the supervision of the Director of Information Technology or other administrator, the incumbent is accountable for the following essential functions:
Functioning of the College's microcomputer systems
accountable for contributing to the proper functioning of the College's computer systems by performing a range of skilled technical work to support their operation.
Advice and assistance in computer and peripheral equipment operation.
accountable for assisting computer users to be appropriately skilled in the use of their computer equipment and software.
This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description. Candidate may perform some or all of the job functions.
Minimum Qualifications:
Associate's degree, preferably in a computer technology area, or one to three years of experience in computer system and software installation, repair, maintenance and operation; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position's essential duties.
Successful Candidate must have or must possess:
Microcomputer hardware, software, related peripheral equipment, software applications and equipment assembly and installation.
Installing, operating, adapting, diagnosing and repairing malfunctions in computer equipment and software, including complex software systems such as the Banner system.
Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. Experience with reflective, interactive, culturally responsive pedagogical teaching techniques. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.)
Salary:
$34.06 hourly.
Application Instructions:
To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.
Incomplete applications and links to other sources to view resumes are not acceptable. Please note that due to the large volume of applications received, we are unable to field phone/email inquiries and confirm receipt of completed applications. You will receive an automated email confirming that your application was submitted successfully. For more information or to apply via our website at ******************
Background Screening:
All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.
Continuing Notice of Nondiscrimination
CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups.
For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, ************ or [email protected].
CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
Auto-Apply