Help Desk Technician
Information technology technician job in Philadelphia, PA
Our client is seeking a skilled Help Desk Technician to join their IT Support team. This is a contract to hire opportunity that will be onsite for the first 90 days and transition to a hybrid schedule. Some travel included.
This position provides technical assistance to end users, supports core systems, and ensures smooth daily operations across the organization. The ideal candidate brings strong troubleshooting abilities, excellent communication skills, and a commitment to delivering quality customer service.
Responsibilities:
• Provide first- and second-level technical support for end users across hardware, software, and network issues
• Troubleshoot Windows OS, Microsoft Office, and Outlook/Exchange-related problems
• Support basic networking functions including connectivity, VPN, DNS, and DHCP
• Manage Active Directory tasks such as password resets, account setup, and permissions
• Set up, configure, and troubleshoot printers and peripheral devices
• Assist with mobile device support and Mobile Device Management (MDM) solutions
• Document support activities, resolutions, and system updates
• Deliver timely, professional communication and maintain strong customer service standards
• Work both independently and collaboratively within a hybrid environment
Requirements:
• Associate's or Bachelor's degree in Computer Science or related field, or equivalent experience
• 2-5 years of experience in a help desk, technical support, or field service role
• Experience supporting Windows, MS Office, MS Exchange/Outlook, and basic networking
• Strong end-user support skills
• Experience with Active Directory, DNS, DHCP, and VPN troubleshooting
• Strong diagnostic and problem-solving skills for hardware and software issues
• Printer setup and management experience
• Familiarity with Mobile Device Management tools
• Excellent verbal communication and customer service abilities
• Ability to work well under pressure and handle multiple priorities
• Comfortable working independently, remotely, or as part of a team
Desktop Support Specialist
Information technology technician job in Wilmington, DE
Compensation: $60,000 base salary + benefits
Employment Type: Full-Time, Permanent
We are seeking a Desktop Technical Support Specialist to provide hands-on IT support across a wide range of systems, devices, and applications. This role is ideal for a well-rounded IT support professional who enjoys being the go-to person for troubleshooting, user support, and day-to-day technology needs.
The right candidate is comfortable supporting end users in person, managing hardware and software issues, and working across desktop, network, and basic systems administration tasks.
Key Responsibilities
End-User & Desktop Support
Provide in-person and remote technical support for Windows-based desktops and laptops.
Troubleshoot hardware, software, and peripheral issues (printers, scanners, monitors, mobile devices).
Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
Resolve issues related to VPN, Wi-Fi, and basic network connectivity.
Systems & Account Administration
Create, modify, and disable user accounts in Active Directory and Microsoft 365.
Assist with password resets, group permissions, and access provisioning.
Support endpoint security tools, antivirus, and patching processes.
Assist with onboarding and offboarding of employees, including equipment setup and access provisioning.
Hardware & Asset Management
Image, deploy, and maintain desktops, laptops, and mobile devices.
Track IT assets and inventory.
Coordinate hardware repairs and replacements as needed.
IT Operations & Collaboration
Escalate complex issues to senior IT or vendors when appropriate.
Document issues, solutions, and procedures in the ticketing system.
Assist with basic server, backup, or network support tasks as exposure allows.
Participate in IT projects such as upgrades, migrations, or office moves.
Required Qualifications
2-5 years of experience in Desktop Support, IT Support, or Help Desk roles.
Strong working knowledge of:
Windows 10/11
Microsoft 365 / Office 365
Active Directory
Basic networking concepts (TCP/IP, DNS, DHCP)
Hands-on experience supporting end users in an onsite environment.
Excellent communication and customer service skills.
Preferred Qualifications
Exposure to:
Microsoft Intune or other endpoint management tools
Azure AD / Entra ID
Basic server or virtualization environments
IT certifications such as CompTIA A+, Network+, or Microsoft certifications.
Experience supporting small to mid-sized organizations.
Information Technology Support Technician
Information technology technician job in Philadelphia, PA
Job Title: IT Support Technician
Department: Information Technology
Reports to: Technology Operations Supervisor
FLSA Status: Exempt
The IT Support Technician provides technical assistance and hands-on support to Trulieve locations, ensuring reliable performance of hardware, software, and network systems. This role is critical to maintaining operational efficiency through troubleshooting, maintenance, and technology deployments across facilities and dispensaries. Responsibilities include asset documentation, Level 3 escalation support, and development of SOPs for knowledge transfer. The position works closely with the Technology Operations Supervisor to uphold service standards and drive continuous improvement.
Key Responsibilities
Deliver exceptional customer service and technical support to internal employees.
Provide on-site and remote IT support for locations nationwide.
Respond promptly to support requests via phone, email, or ticketing system.
Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices, peripherals, and network equipment.
Install, configure, and maintain operating systems, applications, and security tools.
Manage user accounts, including password resets and access permissions.
Perform routine system maintenance and updates.
Document issues, resolutions, and processes in the IT knowledge base.
Support IT projects such as upgrades, deployments, and migrations.
Ensure compliance with IT policies and security standards.
Maintain accurate documentation for managed stores and update during quarterly site visits.
Administer Microsoft Azure, Office 365, and related applications.
Troubleshoot network-related issues and assist with MDM platform management.
Collaborate with IT Service Management to ensure a seamless support experience.
Audit and streamline manual software processes and contribute to automation initiatives.
Provide innovative solutions for complex technical challenges.
Respond to critical technical needs on a 24/7 basis.
Travel up to 35% nationwide.
Retail & Store Support:
Provide IT support for retail locations, including POS systems, printers, network connectivity, and store-specific applications.
Resolve issues impacting store operations quickly to minimize downtime.
Coordinate with vendors and internal teams for hardware replacements and repairs.
New Store & Remodel Support:
Assist with planning and execution of IT installations for new store openings and remodels.
Deploy and configure network equipment, POS systems, workstations, and peripherals.
Perform site readiness checks and ensure all IT systems are operational before launch.
Document installation processes and maintain accurate inventory of deployed assets.
Skills and Qualifications
Experience:
At least 3 years in IT support, help desk, or desktop support roles within an enterprise environment.
Ability to make sound, timely decisions in a fast-paced setting.
Independent self-starter.
Education & Certifications:
Associate's or bachelor's degree in IT, Computer Science, or related field (preferred).
Certifications such as CompTIA A+, Network+, Microsoft Role-Based, or ITIL Foundation (preferred).
Technical Skills:
Operating Systems: Advanced knowledge of Windows OS and Windows Server; familiarity with mac OS and Linux.
Microsoft Technologies: Proficiency in Office 365, Azure, Intune, SharePoint, and advanced O365 troubleshooting.
Networking: Strong understanding of TCP/IP, VLANs, DNS, DHCP, VPN, and Wi-Fi troubleshooting.
Device & Application Support: Hardware/software troubleshooting for desktops, laptops, printers, peripherals, and mobile devices.
Systems Administration: Active Directory user management and permissions.
Tools: Remote support tools (TeamViewer, Remote Desktop) and ITSM platforms (Zendesk, ServiceNow, ADO).
MDM & Legacy Applications: Assist in managing mobile device platforms and legacy systems.
Core Competencies:
Customer Service: Communicate clearly and patiently with non-technical users.
Problem-Solving: Identify root causes and implement effective solutions.
Time Management: Prioritize multiple tickets and meet SLAs.
Collaboration: Work effectively with IT teams and cross-functional departments.
Additional Requirements:
Must be at least 21 years old and pass Level 2 Background Screening.
Willingness to travel up to 35% nationwide.
Availability for 24/7 technical support as needed.
Physical Requirements
Ability to lift 25 lbs. to a height of five feet and carry up to fifty feet.
Ability to climb ladders, kneel, crouch, and reach as needed.
Ability to work in varying environmental conditions while wearing PPE.
Visual acuity for detailed inspection and computer work.
Ability to communicate verbally at conversation levels.
Work Schedule
40+ hours per week with flexible hours based on business needs.
Must be available for on-call duties, evenings, weekends, and holidays.
Equal Opportunity Employer Trulieve Supports a Drug Free Workplace
Desktop Support Engineer
Information technology technician job in Ambler, PA
The L2 Desktop Support Engineer provides second-level technical support for end-user computing environments. The role involves troubleshooting hardware, software, network, and operating system issues, ensuring minimal downtime and high customer satisfaction.
Key Responsibilities
Provide Level 2 technical support for desktops, laptops, printers, and peripherals
Troubleshoot Windows/mac OS OS issues, application errors, and performance problems
Handle hardware break/fix, replacements, and upgrades
Resolve network-related issues (LAN, Wi-Fi, VPN connectivity)
Support Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
Manage Active Directory tasks: user account creation, password resets, group policy issues
Install, configure, and maintain software and security patches
Escalate unresolved issues to L3 teams/vendors with proper documentation
Maintain and update tickets in the ITSM tool (ServiceNow, Remedy, Jira, etc.)
Provide onsite support including desk-side assistance when required
Follow ITIL processes and adhere to company policies
Required Skills & Qualifications
Strong knowledge of Windows 10/11 and basic mac OS support
Hands-on experience with Active Directory, DNS, DHCP
Good understanding of network troubleshooting concepts
Experience with hardware troubleshooting (desktops, laptops, printers)
Familiarity with ticketing tools and ITIL practices
Excellent communication and customer service skills
Preferred Skills
Experience supporting remote users
Knowledge of SCCM, Intune, or JAMF
Basic scripting (PowerShell)
Certifications such as ITIL, CompTIA A+, Network+
Help Desk Technician
Information technology technician job in North Wales, PA
Intepros is working with our local client to hire a dedicated Help Desk Engineer to serve as an onsite technical resource supporting end users, systems, and core IT infrastructure. This is a full-time opportunity for someone who enjoys being hands-on, solving problems, and owning the support experience for a client environment.
In this role, you'll act as the primary IT presence at the client site, delivering excellent customer service and handling everything from desktop support to basic network troubleshooting.
This is a Fulltime role, training will happen in Conshohocken, PA and this role will sit in North Wales, PA...
🔧 What You'll Be Doing:
• Provide onsite Help Desk support for end users
• Troubleshoot Microsoft (Office 365) and line-of-business applications
• Support hardware including workstations, servers, and printers
• Assist with network issues (WAN/LAN, routers, switches, firewalls, WiFi)
• Support network security tools and practices
• Assist with VoIP system support
• Administer Active Directory (users, GPOs, OUs, permissions, etc.)
• Support backups and disaster recovery processes
• Provide basic VPN and Remote Desktop support
• Monitor system alerts via RMM tools and respond to service tickets
• Participate in an after-hours on-call rotation
• Serve as the SME for assigned technologies and systems
✅ What We're Looking For:
• Strong communication and customer service skills
• Solid troubleshooting and problem-solving ability
• Able to prioritize and multitask in a fast-paced environment
• Familiarity with common Help Desk tools and workflows
• Strong technical aptitude with eagerness to learn
Help Desk Specialist
Information technology technician job in Trenton, NJ
**No C2C, third parties or sponsorships available for this opportunity**
Our client, located in Trenton, NJ, is seeking a Help Desk Specialist to join their team.
**This position is fully onsite; only candidates who can commute to Trenton, NJ will be considered for this role.**
This is a full-time, 6-month+ position.
Schedule: Monday through Friday, 8:00AM-4:00PM
Pay Rate: $23/hr.
Responsibilities:
Assist internal and external users' login into systems and provide resource access.
Provide technical assistance to data processing personnel and end-users on technical problems dealing with operating systems, computers, utilities, hardware, and all related desktop applications.
Install and maintain supported proprietary desktop software packages and hardware. Monitor systems for errors and work with vendors to upgrade and install software and hardware products.
Plan, configure, and troubleshoot networked devices including printers, desktops, laptops, scanners, and fobs.
Support conference room computer equipment, video, and connectivity solutions.
Provide training on hardware and software products for online meetings and conference calls.
Maintain accurate and up to date problem tickets, computer hardware and software inventory, documentation, procedures, and run books.
Utilize KACE Helpdesk System to create, track, and complete help desk trouble tickets.
Requirements:
3 years of experience providing help desk and AV support
required.
Ability to work fully onsite in Trenton, NJ
required
.
Strong verbal and written communication skills.
Strong analytical and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Please forward resume for immediate consideration at https://www.jjstaff.com/apply-now/
If you have any questions, or would like more information, please call our office today at (609) 452-2030.
Information Technology Technician
Information technology technician job in Ridley Park, PA
Apex Systems is currently hiring for an IT Support Tech for a large technology company!
Project Details:
IT service delivery (IMAC, Break Fix, Desk side Support) according to Managed Client policy and Procedure Guide
Coordinates and Client End User on expectations and availability to conduct Managed Client Services
Performs trouble shooting, parts replacement, system upgrades and basic deployments & repair on Client Assets in campus/remote locations
Identifies potential issues that could adversely impact End User experience and follows through on action steps
Strives to meet all Client SLAs & Customer Satisfaction Goals
Escalate to Desktop Support Site Lead on issues that impact a Client End User and/or entire operation at a given site
When required-provides onsite shadowing to Program Field Service Team
Serves as an entry point to develop technical and customer skills to grow into broader and more challenging field services roles
Basic installation and maintenance to technical products
Follows predefines procedures and tasks in everyday activities
Work is regularly reviewed by a more senior level technical specialist
Qualified candidates will have the following experience and skills:
1+ years' experience in servicing/deploy computer equipment
At least one industry standard certification such as CompTIA A+, Net+, or Security+.
Must have a proven customer service background
Must have experience in a corporate environment
Individual will be knowledgeable of Windows operation system environment
Able to comprehend and follow verbal and written technical instructions and scripts
Physically able to lift and move Enterprise and Client technology hardware in our customer environments
Excellent verbal and written communication skills with emphasis in customer service, including experience handling difficult customer and conflict resolution
Location: Ridley Park, PA
Onsite expectation: Fully Onsite
Salary/Pay range: $18-20/HR
If you are interested, please apply here or email an updated copy of your resume to Kristin Catterton at **************************
Apex Benefits Overview
Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico
IT Data Specialist
Information technology technician job in Mount Laurel, NJ
Hi Professionls,
We are hiring for an IT Data Specialist role, an FTE position with client Mphasis. If you are interested, then kindly drop your resume to sumaiya.iqbal@avanceservices.us/ ************
Here are a few quick details about the role:
Job Title: IT Data Specialist
Location: Mount Laurel, New Jersey
Experience: 10+ years
Job Type: Permanent
Job Description
Minimum of 7 - 10 years of experience working in a financial institution, preferably in a Global Bank
Minimum of 7 -10 yrs of working experience in PL/SQL, including query optimization, stored procedures, and indexing (Preferably in Oracle based tools)
Understanding of the Compliance domain and concepts i.e., Anti-Money laundering (AML), Know your Customer (KYC), Customer Risk Rating etc. is a must
Minimum of 7 years of experience in data (data lifecycle, data governance, data quality, Metadata, Data issue resolution and other data concepts)
Experience with Informatica ETL Tool is a must
Minimum of 3 years of experience in System testing, Data Issue - Exception Management and resolution
Regards,
Team Lead,
Sumaiya Iqbal
Computer Technician
Information technology technician job in Philadelphia, PA
About Us: Datavault AI is revolutionizing the way organizations manage, value, and monetize their data. We empower businesses to unlock the full potential of their data through advanced financial modeling, risk assessment, and governance tools, all while maintaining privacy and regulatory integrity.
Job Description: We are seeking a detail-oriented and proactive Computer Technician to join our IT team. This position is responsible for maintaining workstation and server security, supporting end-users, managing hardware/software deployment, and ensuring compliance with IT policies. The ideal candidate will have strong technical troubleshooting skills, experience with endpoint security, and the ability to communicate effectively with non-technical users.
Key Responsibilities:
Backup and securely wipe old hard drives quarterly.
Ensure workstation and server anti-virus software is kept up to date.
Ensure password policy and security policies are being adhered to.
Decommission old equipment as needed, according to IT policies.
Prepare and redeploy used equipment into production use as needed based on IT policies.
Prepare and deploy new equipment and software as directed.
Monitor, investigate, and remediate anti-virus and cybersecurity events.
Update workstation Operating Systems and software as directed by IT Manager.
Perform an extensive audit of all workstations on an annual basis, noting their general details, OS, software, and checking for policy compliance. Remediate any issues found.
Perform end user IT support.
Assisting IT Manager with IT projects.
Complete other IT projects and IT duties as assigned.
Qualifications:
Associate's degree, bachelor's degree, or equivalent combination of education and CompTIA A+ certifications.
3-5 years of experience as a computer technician, IT support, or related role.
Familiarity with Windows, Linux and Mac environments.
Strong analytical, diagnostic, and problem-solving skills.
Excellent interpersonal and communication abilities.
Ability to work independently and manage multiple priorities effectively.
Experience working in environments with strong IT compliance or security protocols.
Scripting and group policy or Intune experience is preferred.
Must be able to quickly relay technical information to non-technical staff and build up rapport with users.
What We Offer:
Competitive salary and benefits package.
A fast-paced, high-impact work environment.
Opportunity to work closely with executive leadership.
The chance to work with cutting-edge technologies and make a significant impact.
A culture of innovation, ownership, and growth.
Information Technology Financial Analyst
Information technology technician job in Philadelphia, PA
Our client is looking for an IT Financial Analyst to join their team on a contract, remotely.
Pay: $45-52/hour
Primary Duties and Responsibilities:
Manage the financial relationship between the organization and key strategic IT vendors, including SOW review and tracking, monitoring vendor adherence to financial contract terms, and reconciliation of vendor accounts.
Monitor and report on key Program Accounting initiatives, including project financial reviews.
Maintain and monitor IT Financial processes that are part of the project life cycle, including assisting with training for project managers.
Serve as an educational resource to internal and external partners, as well as business leaders, to aid in the understanding of financial results and measurement systems/metrics.
Provide financial consulting and analytical support, including budgeting and forecasting, to leadership of assigned shared service organizations.
Serve as a mentor for junior IT Financial Analysts.
Work closely with shared service leaders to understand business needs and requirements and ensure alignment of forecasts and budgets.
Prepare monthly accrual and expense re-class entries.
Audit task charge codes in Clarity to ensure proper Accounting standards are followed.
Maintain forecast of operating expense and capital expenditure.
Support the development, maintenance, and continuous improvement of the annual budgeting and ongoing forecast processes.
Assist the capital planning process for assigned organizations, including conducting research and analysis, validating business cases, creating financial models, and making recommendations.
Analyze and interpret financial data and formulate conclusions and recommendations to supported organizations to address concerns or areas of opportunity.
Report monthly actual results against budget and forecast; investigate and explain causes of variance.
Analyze trends and cost drivers and highlight risks and opportunities.
Provide financial analysis to help IT leadership understand financial results and support business decisions.
Provide analysis for monthly management reviews.
Ensure knowledge, understanding, and compliance with company policies and procedures.
Provide feedback to management concerning possible problems or areas of improvement.
Make recommendations to implement improved processes.
Perform other duties as assigned by management.
Experience and Educational Requirements:
Bachelor's Degree or equivalent in relevant work experience. Degree in Finance or Accounting preferred.
8+ years of FP&A experience in a large corporate environment.
Experience working in an IT environment a plus.
Experience creating budgets and forecasts, reporting, financial modeling, and financial analysis.
Experience developing and leading FP&A processes.
Advanced knowledge of accounting principles required.
High level of proficiency in Microsoft Excel and PowerPoint required.
Experience with financial systems required; SAP a plus.
Ability to work with senior management in a cross-functional environment.
Ability to work independently with minimal direction and oversight.
Must be creative and forward-thinking with high ethical standards.
Must possess sound technical skills, analytical ability, good judgment, and a strong operational focus.
Strong presentation skills.
Ability to maintain the highest level of confidentiality.
Ability to work within and meet established deadlines.
Excellent interpersonal, written, and oral communication skills.
Ability to work in a team fostered environment.
Ability to adapt to a flexible schedule.
Minimum Skills, Knowledge, and Abilities:
Demonstrated knowledge of database applications in the business environment.
Strong analytical and problem-solving skills to interpret and evaluate business problems and apply applications knowledge to identify appropriate solutions.
Demonstrated knowledge of project management concepts.
Strong leadership skills.
Good interpersonal skills.
Strong decision making skills.
Strong customer service skills.
Ability to communicate effectively both orally and in writing, including the ability to relate effectively with both technically and non-technically oriented individuals.
Ability to prioritize workload and consistently meet deadlines.
Strong organizational, administrative, and follow-up skills.
System Network Administrator
Information technology technician job in Philadelphia, PA
PLEASE READ THIS BEFORE JUST QUICK APPLYING TO THIS POSITION.. YOU MUST ALREADY BE LOCATED IN THE Philadelphia PA or Mt Laurel NJ AREA TO BE CONSIDERED FOR THIS POSITION. IF YOU ARE NOT YOU WILL RECEIVE A REJECTION NOTIFICATION.....
This is an onsite role in Mt Laurel NJ Area, 5 Days a week.
3rd Shift working Friday, Sat/Sun/ Mon/Tues 11PM to 8AM.
You Are Required To Work A Major Holiday Should It Fall On of The Days Listed Above.
Be Part of the Team Behind the Game
Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled and versatile, Swiss Army Knife Network Systems Administrator to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success.
The ideal candidate will be a proactive and adaptable professional with a passion for innovation, an ability to multitask and reprioritize in real-time and a commitment to delivering excellence in a fast-paced, mission-critical environment. This candidate will be proficient in supporting server and cloud environments but should also have experience with networking as this team will be supporting a wide array of technologies to support the company infrastructure and game day operations.
If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact.
Working for Blue Mantis at this customer, you'll operate in a high-pressure, high-reward environment, directly impacting game-day success and ensuring a successful fan experience. Bring your technical prowess, leadership and passion for innovation to the league's fast-paced and mission-critical IT environment.
Key Responsibilities
Server Administration: Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance.
Cloud Operations: Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization.
Virtualization: Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure.
System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance.
Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary.
Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments.
Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting.
Skills, Knowledge and Expertise
Required Skills
Strong experience in NOC operations with expertise in Windows, Linux, and Unix environments using the ServiceNOW ticketing system.
Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies.
Backup and DR Support: Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience.
Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds.
Familiarity with automation tools and scripting
Excellent problem-solving skills with the ability to adapt to dynamic priorities.
Preferred Skills
Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki)
Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations.
Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments.
Knowledge of infrastructure capacity planning and performance tuning.
Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications.
Familiarity with security best practices, SIEM platforms, and endpoint protection.
Experience with advanced video streaming technologies and CDNs.
Familiarity with infrastructure performance tuning and capacity planning.
Qualifications
Provide game day support on major holidays when games are played.
Education: Bachelor's degree in Computer Science, Information Technology, or equivalent hands-on experience.
Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred).
Experience: Demonstrated expertise in a complex, multisite environment.
Base Salary Range: $120,000.00 - $165,000.00
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required.
Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.
Research IT Summer Intern I/II
Information technology technician job in Philadelphia, PA
CompanyFederal Reserve Bank of PhiladelphiaThe Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware.
The Federal Reserve Bank of Philadelphia is seeking a Junior, Senior undergraduate student or a graduate level student for a summer internship in the Research IT department. Students majoring in Computer Science or related field may be considered.
This is a paid internship (Monday - Friday, 40 hours per week) for our summer internship program (typically 10 weeks). The hourly rate for this position is $23.00 per hour for undergraduate level and $28.00 for graduate level. This position requires an on-site presence.
The Research IT department is seeking a hands-on summer intern. Our IT department has heavily expanded on our high-performance computing (HPC) platform in the Cloud.
Intern projects: (but not limited to)
Assist tasks in our Open OnDemand (OOD) platform in AWS
Assist with onboarding new users to the system
Assist with coding issues for current and new users
Assist with troubleshooting user's code (an opportunity to assist with troubleshooting skills)
Assist with data related projects (as needed)
Assist with ingesting new datasets or working to maintain existing ones (exposure to different tools in AWS like Athena, Glue, EMR, S3, and others).
Skillset/Job Requirements:
Skillset in various AWS tools such as: Glue, Athena, S3, EMR
Other coding languages like Python, Matlab, Stata, Julia, Fortran, bash scripting, job schedulers like SLURM
Proficiency in Linux is required
Basic knowledge of parallel computing like using MPI, OpenMP, and CUDA, is a plus
Soft Skills:
Strong troubleshooting skills are a must (the intern that can break down complex problems)
Ability to work in a group environment / group collaboration
Good written communications skills in helping with writing technical documentation
Physical Requirements:
May require sitting using a computer for several consecutive hours. May also require standing while performing tasks such as troubleshooting. May be lifting office equipment up to 10 pounds.
Additional Information:
The Federal Reserve Bank of Philadelphia takes your information privacy seriously. Federal Reserve Bank of Philadelphia staff will only email you from the “@phil.frb.org” domain or through the Workday system “****************”. If you are initially contacted by phone, feel free to request that the caller provide you with their email address to validate their identity. If you have any questions about the validity of someone who contacts you regarding this position, please email the Talent Acquisition team at ******************************.
We are an equal opportunity employer committed to hiring the best candidates and to providing equal employment opportunity to all persons without regard to race, color, religion, sex, pregnancy, national origin, age, genetic information, disability, military service, or any other basis protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job responsibilities, and to receive other benefits and privileges of employment. If you need assistance or an accommodation due to a disability, please email us at ******************************.
All Federal Reserve Bank of Philadelphia employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the Recruiter for this posting, who can provide you contact information for our ethics officer if necessary. You should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
Background investigations and drug testing are required for all new hires as a condition of employment, after the job offer is made. Candidates for positions deemed as "safety sensitive" will also be screened for the presence of marijuana. Any hiring decision based on a background investigation will be made following an individualized assessment that is job-related and consistent with business necessity and applicable law. Employment may not begin until the Bank accepts the results of the background investigation.
All employees will be subject to FBI fingerprint / criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.
Certain eligibility rules apply. You will provide work authorization to prove your eligibility to work in the United States.
The above statements are intended to describe the general nature, level of work and the requirements of this position. They are not intended to be an exhaustive list of all responsibilities associated with this position or the personnel so classified. While this is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.
You will be available to work on-site. This is not a remote opportunity.
Learn more about the Philly Fed and its culture. Learn more about working for the Philly Fed.
Full Time / Part TimePart time Regular / TemporaryTemporaryJob Exempt (Yes / No) NoJob CategoryWork ShiftFirst (United States of America)
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (************************************* or through verified Federal Reserve Bank social media channels.
Privacy Notice
Auto-ApplyIT Technician
Information technology technician job in West Conshohocken, PA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
IT Technician Thunder Ridge Nature Arena
DEPARTMENT: Information Technology
REPORTS TO: IT Director
FLSA STATUS: Part-Time, Non-Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
Essential Duties and Responsibilities
Diagnose software and hardware problems.
Be ready to assist staff and faculty with IT related problems when called upon.
Track, prioritize, and document requests using an IT support request system.
Install and configure new computers and other IT equipment.
Repair and upgrade different types of computers (software and hardware).
Identify problems and repair printers, phones, copiers and scanners.
Perform regular updates of servers.
Sets up and tears down videoconference equipment.
Assists with the move in and move out of shows.
Provides billing statement information to the Accounting Department.
Assists clients with programming their equipment for the Internet.
Removes all connections at the completion of shows.
Assists MIS Manager when needed.
Performs other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High School Diploma or GED
Associates degree in the Technology field
Previous large scale venue experience
Skills and Abilities
Knowledge of:
Terminology used in the telecommunications field
Telecommunications installations
Cat5 wiring
ISDN and IP protocols
Videoconference theories
Fiber modes
Data base entry, i.e. Maintain inventory
Network
Ability to:
Read exhibitor blueprints of phone connections.
Coordinate, program, and assign phone/IP numbers for show managers.
Trouble-shoot PC and basic printer.
Operate modern office equipment, including computer, fax, phone, and copy machine.
Operate a motor vehicle.
Operate radio devices.
COMPENSATION
Competitive compensation, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site (Thunder Ridge Nature Arena)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Information Technology
Information technology technician job in Philadelphia, PA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information technology technician job in Philadelphia, PA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Network Field Technician - Tier 2
Information technology technician job in Philadelphia, PA
Job Description
OUR COMPANY:
EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.
We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Network Field Technician - Tier 2, you will support global deployment projects by installing, testing, and troubleshooting enterprise-grade network hardware and infrastructure. You'll work closely with Project Managers and Network Engineers to ensure seamless and timely rollouts of networking solutions at customer sites around the world.
This role involves frequent international travel and hands-on technical execution in fast-paced environments.
KEY RESPONSIBILITIES:
Deploy and support network hardware including switches, routers, wireless access points, PDUs, and cabling systems (copper and fiber).
Rack, stack, and cable equipment in compliance with data center and networking standards.
Perform copper and fiber termination, testing, and troubleshooting to ensure optimal performance and adherence to specifications.
Interpret network diagrams, port maps, and rack elevation drawings to execute deployments accurately.
Assist in site readiness surveys including assessment of MDF/IDF power, cooling, and rack infrastructure.
Conduct both pre- and post-installation Wi-Fi surveys using industry-standard tools.
Collaborate with Network Engineers to support network implementation, issue resolution, and change requests.
Document work completed, inventory used, and site conditions through comprehensive reporting.
Maintain high quality and productivity standards while meeting strict project timelines.
Uphold safety and operational protocols across various environments, including live data centers and construction sites.
ESSENTIAL CRITERIA:
4+ years of hands-on experience in network deployments or field installations.
Proficiency with enterprise networking hardware from major vendors (Cisco, Juniper, HPE, etc.).
Strong understanding of cabling standards (Cat5e/6/6a, fiber types, patch panel management).
Ability to interpret technical diagrams and Bills of Materials (BOMs).
Strong troubleshooting skills for network connectivity and cabling issues.
Excellent communication, organizational, and customer-facing skills.
Comfortable lifting equipment up to 50 lbs and working in physically demanding environments.
Must be available to work flexible hours, including evenings and weekends when needed.
Must be willing and able to travel internationally on short notice.
DESIRABLE CRITERIA:
Certifications: CCNA, JNCIA, CompTIA Network+, or equivalent.
Experience with wireless deployments and survey tools (Ekahau, NetAlly, etc.).
Familiarity with structured cabling best practices, grounding, and labeling standards.
Prior experience in enterprise, data center, or multi-site corporate environments.
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-CC1
Pay Range$34-$36 USD
IT Technician Permanent Part-time
Information technology technician job in Camden, NJ
Information (Default Section) Title IT Technician Permanent Part-time Overview Camden County College (CCC) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution.
As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development.
Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work.
Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance.
Location Camden City Campus Department Office of Information Technology Days and Hours *See special instructions Requisition Number Job Description
ESSENTIAL FUNCTIONS
* Provide desktop support on all four campuses.
* Install and configure personal computer hardware and peripheral equipment, including but not limited to monitors, keyboards, and CD/DVD drives; printers; laptops and other mobile devices.
* Perform routine maintenance and repair on computers and peripheral equipment, laptops, mobile devices, printers; network cabling and connected networked devices.
* Setup and deploy mobile devices, such as iPads, Android and Windows tablets and laptops.
* Troubleshoot and repair computers, printers, and other peripherals located in staff, faculty and student-use areas.
* Troubleshoot and assist with repairing network-connected, device-related issues, such as LAN and wireless connectivity and equipment connectivity (computers, printers, telephones).
* Install and configure computer software, including but not limited to, operating systems and applications such as Windows, Mac OS, and MS Office suite; various email applications and anti-virus software; third-party applications used in teaching and administrative environments.
* Coordinates/escalates technology issues with the OIT Help Desk, Network Services, and other OIT departments.
* Trains users including students, staff, and faculty, on the proper use of hardware and software.
* Creates and maintains good customer service relationships with students, faculty and staff.
* Assists faculty and staff in the utilization of AV equipment.
* Assists with troubleshooting, making minor repairs and maintaining AV equipment used in classrooms and event rooms; arranges for repairs and maintenance as necessary.
* Sets-up equipment such as microphones and auxiliary computer devices in special event locations such as the Camden Technology Center theater and banquet event rooms as well as other classrooms as needed.
* Provide occassional IT/AV support at evening and weekend high-profile events and meetings.
* Help maintain inventory control for all computers and computer-related equipment on all College campuses.
* Provides technical support as needed for community, outside client, and county activities.
* Respond to calls for support on other shifts and weekend emergency requests.
* Maintains all job-related documentation, including tickets, inventory forms, request forms, and SOP documents.
* Practice good communication skills with OIT department teams and other departments, faculty and students as needed to provide good customer service.
* Practice good follow up procedures on assigned projects, tasks and difficult or high-profile situations.
* All other duties as required of the position.
Minimum Qualifications
* Associates degree plus 2-3 years of work experience in installing and maintaining desktop computer systems, laptops and mobile devices; or current A+ Certification or higher certification, plus 1-2 years of work experience.
* Experience working with and troubleshooting computer equipment issues in a networked environment; some experience with troubleshooting network issues.
* Experience with using various software deployment methods including deployment tools, scripts and batch files.
* Experience with video and sound equipment including projectors and racked AV equipment.
* Excellent interpersonal skills with a focus on customer service.
* Ability to work collaboratively in a team environment and on independent projects.
* Ability to use creative and out-of-the box thinking as well as standard industry methods for providing technical support.
Benefits
Camden County College offers a benefits package to our permanent part-time employees that includes a retirement plan and short-term disability plan as well as a paid time off policy, which includes paid holiday time. Additional benefits include an Employee Assistance Program (EAP), tuition reimbursement, tuition waiver programs and professional development opportunities.
Special Instructions for Applicants
This is a part-time, twelve-month position. A typical work week will be 25 hours over five days from 1:00pm to 6:00pm with occasional shift changes. A flexible work schedule is required with occasional evening and weekend support. The flexible schedule will be determined by the Desktop Manager in advance.
This position requires frequent and constant lifting/carrying of up to 50lbs as well as frequent pushing of up to 200 lbs.
Mobility to navigate to all areas of the College is required.
Routine bending, stooping, kneeling and reaching.
Dexterity in working with computers is mandatory.
Published Salary Range $21,000 - $25,000 Job Open Date 11/25/2025 Job Close Date Open Until Filled Yes Job Category Staff Application Types Accepted Main App - Applicant
Supplemental Questions
IT Security Operations Administrator
Information technology technician job in Philadelphia, PA
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
The Philadelphia Department of Public Health's mission is to protect and promote the health of all Philadelphians and to provide a safety net for the most vulnerable. We provide services, set policies, and enforce laws that support the dignity of every man, woman, and child in Philadelphia. We work together to make Philadelphia a healthy place to live, work and play.
Job Description
The IT Security Operations Administrator's role is to ensure the secure operation of the DPH computer systems, servers, and network connections. This includes collaboration with OIT to check server and firewall logs, scrutinize network traffic, establishing, and updating virus scans, and troubleshooting. This person will also analyze and resolve security breaches and vulnerability issues in a timely and accurate fashion and conduct user activity audits where required.
The IT Security Operations Administrator acts as a senior member of the DPH Health IT team to respond to IT security issues related to IT operations; perform documented information security processes; identify, create, and document needed processes and process improvements related to IT security operations; and research information security topics, tools, techniques, and threats. They lead operational security projects, serve as an information security resource on general DPH IT projects, develop responses to OIT Security audit and security findings.
Essential Functions
Security Operations Management
* Follow documented information security policies, processes, and procedures.
* Document new information security processes and update existing information security.
* Coordinate deployment, management, and maintenance of all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and antivirus software with the Office of Innovation and Technology (OIT).
* Administer and maintain end user accounts, permissions, and access rights.
* Manage connection security for local area networks and DPH web sites.
* Manage and ensure the security of databases and data transferred both internally and externally.
* Review results of penetration tests and collaborate with application owners to mitigate or eliminate identified risks and vulnerabilities.
* Identify and implement necessary improvements to prevent incidents from recurring and proposing appropriate solutions and/or next steps.
* Prioritize information security issues, work on multiple tickets concurrently, monitor existing tickets, and manage resolution.
* Research information security topics, tools, techniques, and threats as directed.
* Serve as an information security resource on DPH IT projects.
* Participate in RFP/contract development and review for tools and services specifically related it DPH Security Operations.
* Actively promote a customer-oriented approach to maintain a secure DPH network.
* Know how to find answers. Understand available tools and resources to determine correct answers to security issues.
Relationship Management
* Build and maintain collaborative and consultative relationships with OIT, DPH Divisions/Units as well as vendors related to DPH operational security systems and processes being managed and or supported by DPH Health IT and OIT Operations Security Teams.
* Gain an understanding of OIT and DPH processes and requirements as they relate to the DPH supported systems.
* Conduct regular reviews, priority-setting, and planning sessions with the Health IT Director, the Health IT Infrastructure Manager, the Health IT Enterprise Data Services Manager, and other stakeholders. Serve as an advocate for those priorities, plans, and other technology needs within DPH Health IT.
* Monitor, evaluate, and regularly report to Health Director on IT security related IT projects, services, and support; the delivery of services according to service level agreements; and levels of client satisfaction.
Competencies, Knowledge, Skills, and Abilities
* Extensive experience with information, network, and application security concepts, methodologies, and processes
* Deep understanding of information risk assessment and mitigation concepts, methodologies, and tools.
* Comprehensive understanding of forensics and compliance concepts, methodologies, processes, and tools.
* Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
* Strong written and oral communication and interpersonal skills with a focus on rapport-building, listening and questioning skills.
* Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems.
* Ability to build effective relationships and strong commitment to working collegially and collaboratively with constituents at all levels in a diverse and distributed environment.
Qualifications
We care more about what you can do than where you learned how to do it. That said, a bachelor's degree, any GIAC certification, CISSP certification, and four years of experience in IT security is preferred; and a good foundation for the work. Additional job-related experience around the competencies above in lieu of a bachelor's degree will be considered.
Additional Information
Salary Range: $90,000-$100,000
Salary cannot exceed $100,000
All applications must include a cover letter. Applications without a cover letter will be considered incomplete.
Did you know?
● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
● We offer Comprehensive health coverage for employees and their eligible dependents
● Our wellness program offers eligibility into the discounted medical plan
● Employees receive paid vacation, sick leave, and holidays
● Generous retirement savings options are available
* The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,
ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website:
******************************************************
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information technology technician job in Cheltenham, PA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Network Field Technician - Tier 2
Information technology technician job in Philadelphia, PA
OUR COMPANY:
EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.
We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Network Field Technician - Tier 2, you will support global deployment projects by installing, testing, and troubleshooting enterprise-grade network hardware and infrastructure. You'll work closely with Project Managers and Network Engineers to ensure seamless and timely rollouts of networking solutions at customer sites around the world.
This role involves frequent international travel and hands-on technical execution in fast-paced environments.
KEY RESPONSIBILITIES:
Deploy and support network hardware including switches, routers, wireless access points, PDUs, and cabling systems (copper and fiber).
Rack, stack, and cable equipment in compliance with data center and networking standards.
Perform copper and fiber termination, testing, and troubleshooting to ensure optimal performance and adherence to specifications.
Interpret network diagrams, port maps, and rack elevation drawings to execute deployments accurately.
Assist in site readiness surveys including assessment of MDF/IDF power, cooling, and rack infrastructure.
Conduct both pre- and post-installation Wi-Fi surveys using industry-standard tools.
Collaborate with Network Engineers to support network implementation, issue resolution, and change requests.
Document work completed, inventory used, and site conditions through comprehensive reporting.
Maintain high quality and productivity standards while meeting strict project timelines.
Uphold safety and operational protocols across various environments, including live data centers and construction sites.
ESSENTIAL CRITERIA:
4+ years of hands-on experience in network deployments or field installations.
Proficiency with enterprise networking hardware from major vendors (Cisco, Juniper, HPE, etc.).
Strong understanding of cabling standards (Cat5e/6/6a, fiber types, patch panel management).
Ability to interpret technical diagrams and Bills of Materials (BOMs).
Strong troubleshooting skills for network connectivity and cabling issues.
Excellent communication, organizational, and customer-facing skills.
Comfortable lifting equipment up to 50 lbs and working in physically demanding environments.
Must be available to work flexible hours, including evenings and weekends when needed.
Must be willing and able to travel internationally on short notice.
DESIRABLE CRITERIA:
Certifications: CCNA, JNCIA, CompTIA Network+, or equivalent.
Experience with wireless deployments and survey tools (Ekahau, NetAlly, etc.).
Familiarity with structured cabling best practices, grounding, and labeling standards.
Prior experience in enterprise, data center, or multi-site corporate environments.
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-CC1
Pay Range$34-$36 USD
Auto-Apply