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IT Technician
Marine 4.3
Information technology technician job in Sparta, NJ
Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications.
Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable.
We are a journey of continuous growth - now looking for our next star - a passionate IT Technician. This position reports to the IT Supervisor and will work in Sparta, TN.
About the position
As an IT Technician of the Sparta, TN team, you will be involved in managing the IT ticketing system, ensuring timely resolution of issues, and maintaining accurate records of IT assets. This role involves daily review of help desk tickets, reporting critical issues, and maintaining documentation for standard operating procedures and software requirements. The IT Technician will handle asset management, troubleshooting, and maintenance tasks to support the smooth operation of IT services.
Your main responsibilities
Oversee the IT ticketing system, ensuring all issues and requests are logged and resolved promptly. Report any tickets older than two days to the IT Supervisor daily.
Ensure all required fields are completed and solutions documented before closing tickets. Attach relevant screenshots to tickets.
Report any critical issues that could impact production to IT Supervisor.
Maintain an accurate inventory of all IT hardware, including location, asset number, MAC address, and assigned user. Tag new and existing equipment with asset numbers.
Record and address any issues with tagged equipment, such as printers, scanners, laptops, etc.
Build and maintain base PC configurations and related SOP documents. Ensure procedures are applied to tagged equipment and reviewed by the IT Supervisor.
Create and maintain SOPs for IT operations, reviewed biannually by the IT Supervisor. Develop a Knowledge Base for issue resolution, referencing SOPs for detailed information.
Record software requirements for each department, including version and update status. Maintain documentation on supported software.
What do we offer?
You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous - which gives you great possibilities to evolve with the company.
Medical/Dental/Vision Insurance
Employee Assistance Program (EAP)
Disability insurance (STD/LTD)
401 (k) with company match
PTO
Company defined holidays and two floating holidays for you to use as you choose
Paid maternity/paternity leave
Tuition assistance
Membership reimbursement (wholesale club and gym)
Employee discounts on our incredible products
Opportunities to make an impact
$42k-92k yearly est. 60d+ ago
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IT Technician Tier 2 - 2575
Fordhamtoyota
Information technology technician job in North Bergen, NJ
BRAM Auto Group is currently seeking an IT Technician- Tier 2 to join our team.
At BRAM Auto Group, we redefine luxury automotive by providing the highest standard of service and leading the industry in innovation for our customers. We take pride in being one of the most prestigious luxury automotive management groups comprised of 13 dealerships throughout the NYC/NJ region that includes Lexus, Honda, Toyota, Cadillac, Ineos Grenadier, Genesis and Hyundai brands.
We are recognized for our prestige service and constantly growing client base, which means that our teams and dealerships are growing rapidly too!
What you'll do:
Providing remote and onsite support for computers, peripherals, and user related questions.
Ensuring customer satisfaction driving towards maximized customer service at all times.
Adhering to all system process and procedures, including ticket entry, and generating reports on request.
Providing user assistance as needed.
Documenting all support work on a timely basis within the guidelines of our company's policies.
Completing special projects as assigned.
Our ideal candidate:
Superior written and verbal communication skills
Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues
Comfortable working under pressure and meeting deadlines
Experience with ConnectWise or similar remote management tools.
Proficiency in:
Windows Desktop & Server OS
MS Active Directory
Office 365 (including security services)
LAN/WAN networking (Firewalls, Switches, Wireless APs)
TCP/IP
Preferred knowledge and certifications:
Knowledge of the automotive industry
Knowledge with CDK Drive and other DMS products
CompTIA Network+
Microsoft Certified: Windows Client or Modern Desktop Administrator Associate
Microsoft 365 Certified: Fundamentals or Administrator Associate
ITIL Foundation Certification
Job Type: Full-time
Job Type: Full-time
Salary: $55,000 - $95,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
Experience level:
3+ years
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
North Bergen, NJ 07047: Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk: 1 year (Preferred)
Windows: 3 year (Preferred)
Work Location: Headquarters location and occasional dispatch to Dealership locations in NY and NJ
$55k-95k yearly Auto-Apply 60d+ ago
IT Technician Tier 2 - 2575
Bram Auto Group
Information technology technician job in North Bergen, NJ
BRAM Auto Group is currently seeking an IT Technician- Tier 2 to join our team.
At BRAM Auto Group, we redefine luxury automotive by providing the highest standard of service and leading the industry in innovation for our customers. We take pride in being one of the most prestigious luxury automotive management groups comprised of 13 dealerships throughout the NYC/NJ region that includes Lexus, Honda, Toyota, Cadillac, Ineos Grenadier, Genesis and Hyundai brands.
We are recognized for our prestige service and constantly growing client base, which means that our teams and dealerships are growing rapidly too!
What you'll do:
Providing remote and onsite support for computers, peripherals, and user related questions.
Ensuring customer satisfaction driving towards maximized customer service at all times.
Adhering to all system process and procedures, including ticket entry, and generating reports on request.
Providing user assistance as needed.
Documenting all support work on a timely basis within the guidelines of our company's policies.
Completing special projects as assigned.
Our ideal candidate:
Superior written and verbal communication skills
Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues
Comfortable working under pressure and meeting deadlines
Experience with ConnectWise or similar remote management tools.
Proficiency in:
Windows Desktop & Server OS
MS Active Directory
Office 365 (including security services)
LAN/WAN networking (Firewalls, Switches, Wireless APs)
TCP/IP
Preferred knowledge and certifications:
Knowledge of the automotive industry
Knowledge with CDK Drive and other DMS products
CompTIA Network+
Microsoft Certified: Windows Client or Modern Desktop Administrator Associate
Microsoft 365 Certified: Fundamentals or Administrator Associate
ITIL Foundation Certification
Job Type: Full-time
Job Type: Full-time
Salary: $55,000 - $95,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
Experience level:
3+ years
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
North Bergen, NJ 07047: Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk: 1 year (Preferred)
Windows: 3 year (Preferred)
Work Location: Headquarters location and occasional dispatch to Dealership locations in NY and NJ
$55k-95k yearly Auto-Apply 60d+ ago
IT Technician
Visentry
Information technology technician job in Englewood, NJ
Do you have proven Level 2 and Level 3 IT support experience?
Do you have experience working for an MSP?
Are you a "jack of all trades" and you want to grow your skills and knowledge in IT?
Are you motivated by learning and want to work for a company that will invest in your education and growth?
Do you have outstanding communication skills?
Do you want to join a supportive, dynamic small IT team ?
We are a small IT team handling a variety of issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software. Engineers are expected to have meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure and deliver on tight deadlines.
In this role, the IT Technician will be responsible for assisting the IT director in completing a variety of projects. You will be exposed to many different technologies. As such, the Help Desk Level 2 will not be expected to know everything but is expected to be resourceful in finding solutions.
$34k-68k yearly est. 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Information technology technician job in Moonachie, NJ
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-41k yearly est. 9h ago
IT Technician
Techflex Inc. 3.5
Information technology technician job in Sparta, NJ
Become part of a team where you are valued for your hard work! Headquartered in Sparta, New Jersey, Techflex has been a global leader in braided sleeving manufacturing for over 60 years. For full time employees, we offer rewarding careers and great benefits that let you invest back into yourself including paid time off, paid holidays, vacation accrual, tuition and gym membership reimbursements, and profit sharing. We also regularly host special team-building events and offer other perks to our employees. Apply now - don't miss out on becoming a part of the Techflex team.
Job Summary:
The IT Technician is the first point of contact for employees requiring assistance. This role is responsible for the processing and resolution of InformationTechnology (IT) support tickets and creating tickets for all IT issues received by any other forms of communication. Additionally, they work on improving systems and network functionality through projects assigned by supervisors.
Essential Functions:
IT Support & Incident Resolution: Provide Tier 1 technical support for all IT issues, leveraging existing knowledge and documentation to triage, diagnose, and resolve ticketed incidents efficiently.
Scope of Support:Resolve issues spanning a wide range of technologies, including:
Hardware: Desktop and laptop PCs, printers, peripherals, servers, and cabling.
Operating Systems: Windows, mac OS, and Linux environments.
Applications: Microsoft Office suite, CRM systems, web browsers, and various third-party applications.
Networking: LAN/WAN connectivity, Wi-Fi, switches, patch panels, Cat cables and network ports.
Security: Spam filters, security training, addressing access requests, user authentication, malware, and blocked site access issues.
System Maintenance: Performing routine maintenance, applying service packs, patches, hotfixes, and software updates.
Ticket Management & Escalation: Manage the IT Service ticket system, ensuring all requests are logged, documented, and followed up on in a timely manner. Successfully meet Service Level Agreement (SLA) goals for response and resolution. Escalate complex or unresolved issues to Senior IT staff, ensuring a detailed transfer of information, including all steps taken and troubleshooting procedures followed.
Documentation & Knowledge Base: Create, update, and maintain comprehensive documentation for common issues, resolution steps, and application usage (including application training guides) within the department's knowledge base/Wiki.
Project Participation: Actively participate in IT projects related to system migrations, hardware refreshes, network expansion, upgrades, and changes, assisting with implementation and post-rollout support.
Advisory & Procurement: Collaborate with the direct supervisor to research and recommend necessary hardware and software purchases to effectively resolve recurring issues and improve overall system performance.
Additional Responsibilities:
Perform additional duties as assigned by direct supervisor.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and /or ability required.
Knowledge, Skills, & Capabilities
Communication & Interpersonal Skills: Demonstrated interpersonal communication skills, with the ability to translate complex technical information into clear, understandable terms for non-technical users.
Troubleshooting & Technical Aptitude:
Strong troubleshooting and diagnostic skills across diverse IT environments.
Proficiency in supporting and troubleshooting Microsoft Windows (10/11) and mac OS operating systems, along with common business applications and hardware peripherals.
Experience with networking fundamentals, including TCP/IP, LAN switching, wireless technologies, and physical cabling/connectivity.
System Administration & Infrastructure:
Working knowledge of current Windows Server versions, including key roles and features such as Active Directory, Group Policy, DHCP, and DNS.
Experience supporting and administering Microsoft 365/Office 365 services.
Familiarity with virtualization technologies (e.g., Hyper-V or similar platforms).
Automation & Scripting: Ability to write, maintain, and execute basic scripts using command-line tools such as PowerShell, Bash, or Linux Terminal.
Documentation & Writing: Excellent technical and non-technical writing skills for creating and updating comprehensive documentation.
Mobility: Must possess a valid driver's license (required for potential travel between sites).
Physical Requirements:
Frequently lifts and moves standard office equipment such as computers, monitors, workstations, servers, photocopiers, and printers weighing up to 60 lbs.
Work Environment:
Professional office environment.
Occasionally exposed to moving mechanical parts and vehicles due to necessary communication with warehouse personnel.
Occasionally exposed to noise level that is moderate to high.
Education:
Associate degree in relevant area of study preferred.
CompTIA A+ preferred.
Experience:
At least 1 to 2 years' related experience or training, or equivalent combination of education and experience.
$32k-43k yearly est. Auto-Apply 57d ago
IT Tech
Nittany Energy 4.1
Information technology technician job in Pocono Woodland Lakes, PA
IT Assistant - Field Support &
Sales Technology Solutions
Employment Type: Full-Time
Nittany Oil Company is seeking an energetic, customer-focused IT
Assistant to join our team! This entry-level role is perfect for someone
who enjoys working hands-on with technology while building strong relationships
with internal and external customers. You will provide on-site technical
support, equipment installation, and field service across Central
Pennsylvania-so being comfortable with daily travel is essential.
We're looking for a self-starter who not only solves technical challenges
but also approaches each visit with a service and sales mindset-identifying
opportunities to improve performance, streamline processes, and enhance the
overall customer experience.
Role Responsibilities
Deliver
exceptional IT support by troubleshooting, resolving, and following up on
technical issues.
Install,
configure, and maintain IT systems, software, and hardware for multiple
locations.
Provide
hands-on support for Gilbarco POS systems, fuel dispensers, camera
systems, audio systems, and PCs.
Manage your own
service schedule, providing timely solutions and proactive communication.
Travel daily
across Central PA to deliver on-site support and strengthen customer
relationships.
Participate in
training programs and continually develop product knowledge and
sales-focused service skills.
Be available
for an on-call rotational schedule to provide after-hours support when
critical issues arise.
Requirements
Valid driver's
license in good standing; must be comfortable with daily travel across
Central PA.
Ability to lift
at least 50 lbs and work from various heights, including ladder work.
Willingness to
work in varied environments and on a wide range of equipment.
Strong
organizational skills and attention to detail.
Excellent
verbal and written communication skills-able to explain solutions and
highlight value to both technical and non-technical audiences.
Ability to
analyze complex information, prioritize multiple projects, and work
independently or as part of a team.
Preferred Qualifications
Associate's
degree in IT or related field (or equivalent experience).
Previous
exposure to Gilbarco Passport POS or Verifone POS systems.
Familiarity
with Wayne or Gilbarco fuel dispensers.
Experience with
security camera systems and troubleshooting.
Knowledge of
ticketing systems for support case management.
Nittany Energy is a Drug-Free and Equal Opportunity Employer.
Work schedule
10 hour shift
Weekend availability
Monday to Friday
On call
Holidays
Overtime
Day shift
8 hour shift
Night shift
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
Employee discount
Paid training
$32k-51k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology technician job in Elizabeth, NJ
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$64k-90k yearly est. 10d ago
IT Technician
Weiss-Aug 3.9
Information technology technician job in East Hanover, NJ
Full-time Description
Join Weiss-Aug - A Leader in Precision Manufacturing and Innovation
Be part of a company that's shaping the future of manufacturing where your ideas, skills, and passion matter.
Weiss-Aug, is a leading provider of advanced manufacturing and engineering solutions with advanced facilities across the U.S. and Mexico for over 50 years.
Why Join Us?
At Weiss-Aug we are driven by a commitment to excellence, innovation, and continuous improvement. As a recognized leader in the industrial and commercial sectors, specializing in high-volume metal stamping, thermoplastic molding, and value-added assembly solutions for the medical, aerospace & defense, automotive, interconnect, telecommunications and consumer goods industries, we take pride in cultivating a collaborative and forward-thinking work environment.
We're currently seeking a passionate and skilled IT Technician to join our team and contribute to our mission of delivering high-quality, engineered solutions to our customers worldwide. In this role you will be responsible for installing, maintaining, and troubleshooting computer hardware and software systems within a manufacturing organization.
Responsibilities:
Tier 1 technical support for users on-site and remotely connected. Troubleshoot, diagnose, and provide resolution for network, Windows PC hardware and software related issues.
Provide software and hardware support including user support, upgrading, testing, and implementation.
Setting up, supporting, and troubleshooting/repairing/upgrading computers, phones, printers, and servers; installing software, writing/running reports, and general user support in office and manufacturing areas.
Software/hardware setup and configuration. Running and hooking up cables and wires and assisting users in using software/hardware.
Work with other IT staff with projects. Including in-depth research, hardware/software upgrades, purchasing, implementation, and testing.
Develops and implements various training, job aids, and instruction for users on the use of operating systems, networking, applications, and databases.
Create and maintain documentation: system configurations, internal IT procedures.
Evaluating new hardware and software; advises on hardware and software alternatives; recommends standards for selection of software.
User account administration (including door access).
May require periodic travel to remote satellite offices.
Requirements
Software Knowledge:
Windows OS
Microsoft Office
Active Directory
Hardware Knowledge:
Working knowledge of network connectivity
Working knowledge of computers, printers, peripherals, etc
Personal Skills:
Good interpersonal, communication, and technical writing skills
Detail oriented and good analytical skills
Self-motivated and able to work independently without constant supervision
Experience:
1-3 years technical support, Windows clients, Microsoft Office
1-3 years Windows administration & support
1-3 years network connectivity/security administration & support
Education:
A.S. degree in Computer Science or equivalent technical training/certification
Relevant certifications: CompTIA: A+, Network+, Server+, Security+
Microsoft: MTA, MCP
This position is at our
East Hanover, NJ
location.
Pay Range: $23/hr. to $25/hr.
Other Benefits Include
Medical, Dental and Vision
401 (k) with company match
Holiday, Vacation and Sick Time
Tuition Reimbursement
Health Savings Accounts (HAS)
Flexible Spending Accounts (FSA)
Cigna Wellness Incentive Program
Employee Assistance Program (EAP)
Short Term Disability
Group Life and Accidental Insurance
Sun Life - Accident, Critical Illness, and Hospital Indemnity Insurance
Smoking Cessation Program
Pet Insurance
US Pay Transparency
The base salary for this role will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, experience, and internal consistency.
If your salary requirements exceed the advertised range and you remain interested in Weiss-Aug, we encourage you to apply.
Weiss-Aug is an Equal Opportunity/Affirmative Action Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability, or any other characteristics protected by applicable federal, state, or local law.
Notice to Agency and Search Firm Representatives: the Weiss-Aug Group is not accepting unsolicited emails from agencies and/or search firms for this job posting.
$23-25 hourly 60d+ ago
IT Specialist/Helpdesk Engineer
Cornerstone HR Advantage
Information technology technician job in Summit, NJ
BASIC JOB RESPONSIBILITIES:
This is a global management consulting firm and the world's leading advisor on business strategy. We partner with clients from the private, public, and not-for-profit sectors in all regions to identify their highest value opportunities, address their most critical challenges, and transform their enterprises. They was founded in 1963 and is a privately owned firm with more than 7,000 employees across 81 offices in 45 countries. Integrity, respect for the individual, delivering value, and making an impact on society are just some of the core values. Their commitment to both our clients' success and our own standards is what sets them apart as a world-class professional services organization. Start your career at a company that is consistently ranked as the leader in its field, and is acknowledged as one of the best places to work.
Job Description
The primary responsibility will be to assist the InformationTechnology department with all aspects of technology as it relates to Case Team Support and the firms priorities (local/regional). This includes, but is not limited to, user support, computer setup, maintenance and service, telecommunications, assisting with network and infrastructure maintenance, and all other technology needs both in the office and at the client site.
Provide a high level of customer service while supporting all assigned case teams and office based staff in a fast-paced environment. Support includes, but is not limited to, laptops, desktops, Smartphones, phone and voice mail systems, both in and outside the office.
Manage local technology in order to increase reliability, security, interoperability, effectiveness of customer work while reducing costs, both in the office and at the client site.
Understand and effectively discuss services and software provided by IT Service.
Work with Project Leaders to provide technical (hardware, software, connectivity) solutions at the client site according to established standards. Regular Case Team visits will be required.
Gather feedback and evaluate impact of IT Service offerings.
Assist in preparing and deploying laptops for staff, including configuration and imaging of laptops.
Support a variety of operating systems and applications.
Hardware and software asset tracking and inventory management.
Coordinate the repair and maintenance of office printers and computing equipment with outside vendors.
Provide on-site technical support at special events, e.g., executive speeches, press conferences, offsite meetings, etc.
Communicate frequently with end users as well as with local, regional, and global support teams.
Maintain configurations of all notebook and desktop computer systems according to established requirements.
Document and update technology related instructions/procedures/knowledge articles as required.
Oversee and troubleshoot video conference and telecommunications systems in coordination with regional technical resources.
Maintain problem call history by recording calls in CA help desk tracking database; analyze call data to proactively identify improvement opportunities.
Participate in local, regional, and global projects as appropriate to evaluate existing systems and recommend technology for upgrade and replacement; evaluate new technologies for potential applicability.
Achieve annual goals and objectives, developed in cooperation with IT Service organization and local management.
Knowledge
Experience troubleshooting Windows 7, Office Suite, Internet Explorer, VPN/network connectivity
Ability to diagnose problems and provide solutions and/or escalate to the appropriate expertise area, including IT Toolbox and other internal resources
Basic skills in the following areas: PC/laptop hardware, software, telecommunications, mobile devices, networking, and server administration
Lifting/moving equipment is required
Some travel will be required
Focuses on excellent customer service and needs of the entire BCG user community
Strong communication skills
Displays self-starting attitude, resourcefulness and professionalism
Reliable and cooperative team player; displays consideration and respect for others
Displays tact, patience and the ability to handle stressful situations
Demonstrates competence and character that inspires trust
Communicates effectively with the management groups and technical staff
Able to work independently, exercising sound judgment and initiative
Demonstrates strong ability to identify, analyze and solve problems
Able to respect all company information as personal and confidential
Focuses on continuous learning to further IT knowledge and career development
Ability to work independently as well as in a team environment
Meticulous attention to detail
Ability to meet deadlines
Ability to follow established procedures/standards
Excellent oral and written English, clear communication
Qualifications
Post-secondary education in Technology or equivalent experience
Minimum of 2 years experience in similar role
Experience in effectively communicating and presenting technical concepts to management, peer group and staff
Experience in working with teams
Additional Information
If you are looking for a company where you will learn, grow and have an impact, this is the opportunity for you!
$72k-105k yearly est. 60d+ ago
EUC technician/Site IT Support
Tata Consulting Services 4.3
Information technology technician job in Morris Plains, NJ
Must Have Technical/Functional Skills * Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services * Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
* Work with vendors to conduct physical asset audit and maintain asset stock rooms
* End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
* Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
* Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
* Smart hands support for Server and Network devices
* Train the Trainer
Roles & Responsibilities
* 100% Work from Office (Client location)
* Asset inventory management (New Device Asset/Import/Physical Stocking)
* PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets.
* Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import)
* Accessory Request Fulfillment and Unknown Device Research/Investigation
* PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle)
* Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels)
* Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations)
* New Hire onboarding training and orientation
* AV Meeting Room support
Base Salary Range: $50,000 - $65,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
$50k-65k yearly 15d ago
WSP IT Intern, Berkeley Heights Office (2026 Summer)
Westfield Group, Insurance
Information technology technician job in Berkeley Heights, NJ
The Westfield Specialty Intern Program is a paid, ten-week program that offers students the opportunity to obtain firsthand insight into the insurance business. Every day you'll learn and develop your skills but you'll also have a clear and supportive path ahead of you. You'll gain the confidence to take on real projects, build your network and learn from senior leaders across our business. We are seeking Intern candidates to work with our InformationTechnology team in our Chicago, IL or Berkeley Heights, NJ offices.
Program Elements Include:
* Classroom and On The Job Training
* Weekly Lunch and Learn Series with Senior Leaders
* Formal Mentor Program
* Presentations from Major Brokerage Partners
* Teambuilding and Social Activities; including Community Service Event
* Industry based Group Project
Participants in the Westfield Specialty Summer Intern Program are immersed in the day-to-day operations of a fast-moving, growing insurance company. You will gain valuable, hands-on experience and insurance industry knowledge during the 10-week program. As a summer intern you will work side-by-side with industry leaders on dynamic projects that provide ample opportunity for challenges, learning and achievement. At Westfield Specialty, we are proud to emphasize the education and development for the future leaders of the insurance industry.
2026 Summer Intern Program Openings:
* Alpharetta, GA: Underwriting
* Berkeley Heights, NJ: Claims, IT, Operations
* Chicago, IL:, IT, Underwriting
* New York, NY: Actuary, Marketing, Underwriting
For those who excel in the program, we would welcome the opportunity to discuss full-time employment opportunities at Westfield Specialty after graduation as part of our Trainee Program.
As part of our internship program you will receive:
* Targeted business training designed to help you refine your professional skills and acumen critical to the success of Westfield professionals;
* Technical training to deepen your skill level within your chosen discipline; and an understanding of the broader insurance industry;
* Access to additional training to compliment your professional development.
* Opportunity to expand your professional network with talented insurance professionals
$27k-38k yearly est. 60d+ ago
Summer Internship - IT Operations & Cloud Engineering
Institute of Electrical and Electronics Engineers
Information technology technician job in Piscataway, NJ
Join our dynamic IT Operations team, a collaborative group that manages the core applications, databases, and cloud infrastructure that power our organization. This internship offers a unique opportunity to gain hands-on experience in key areas of modern IT, including database administration, cloud services (like AWS, OCI or Azure), applications support, and automation. You will work closely with experienced Applications Administrators, DBAs, and Cloud Engineers on meaningful projects.
Minimum Qualifications (Required)
Currently enrolled in an accredited college or university pursuing a Bachelor's or Master's degree in Computer Science, InformationTechnology, Engineering, or a related technical field.
Experience with major Relational Database Management Systems (RDBMS), specifically Oracle and MySQL.
Proficiency in SQL, including hands-on experience with procedural languages like PL/SQL.
Familiarity with Infrastructure as Code (IaC) principles and tools like Terraform.
Basic cloud experience in a public cloud environment, preferably AWS.
Familiarity with at least one scripting or programming language (e.g., Python, Bash).
Strong analytical and problem-solving abilities.
Excellent written and verbal communication skills.
Preferred Qualifications (A Plus)
Experience with Oracle Cloud Infrastructure (OCI).
Familiarity with other cloud platforms (AWS,Azure,Google).
Understanding of IT operations monitoring and alerting tools.
$27k-38k yearly est. Auto-Apply 7d ago
Production Support Technician
Artech Information System 4.8
Information technology technician job in Morris Plains, NJ
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area.
Major Accountabilities
ISO 8 Activities:
Ensure accurate SAP inventories are maintained for all components.
Proper status segregation and storage of media lots.
Support the maintenance of an audit ready state of the ISO 8 Area
Timely response to all module requests.
Batch Records are properly kitted and staged based on production schedule.
All gowning materials in the ISO 8 area are maintained to adequate levels.
ISO 8 area has ample supply of non-inventory items
Logbooks entries are clear and complete.
Kanban system is utilized to ensure FIFO
Equipment cleaning is performed as required
Ensure Batch records are reviewed and corrected in a timely manner.
Skills:
1-3 years of related experience in cGMP/FDA regulated industry.
Warehouse experience preferred.
SAP knowledge preferred.
Other Qualifications:
Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required.
Must be well organized, flexible and work with minimal supervision.
Ability to lift up to 50 lbs.
Alternate shifts, weekends and overtime will be required
Requires handling of chemicals such as corrosives, solvents & bio-hazardous materials
Qualifications
High School Degree or GED equivalent.
Additional Information
For more information, Please contact:
Akriti Gupta
**************
Morristown, NJ 07960
$77k-114k yearly est. 9h ago
IT Procurement Specialist
Global Channel Management
Information technology technician job in Bernardsville, NJ
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Additional Information
$26/hr
6 months
$26 hourly 9h ago
Academic Specialist, Health Information Technology
Union County College 4.2
Information technology technician job in Plainfield, NJ
Position Title Academic Specialist, Health InformationTechnology Campus Plainfield Department Health InformationTechnology Full-time, Part-time, Adjunct Full Time Exempt or Non-Exempt Exempt Regular,Temporary, or Grant Regular General Description Under the direction of the Academic Deans, the Academic Specialist is a twelve (12) month contracted full-time position. Academic Specialists will perform administrative responsibilities in Academic Affairs and student service that focus on student success initiatives and the College's educational goals and priorities. Academic Specialists will also be permitted to teach academic subjects, evaluate staff including faculty and adjunct faculty, carry out administrative projects and programs, and advise students. Using predictive and learning analytics, Academic Specialists support the primary institutional mission of student success.
Characteristics, Duties, and Responsibilities
* Provides classroom instruction up to 12 hours per week.
* Delivers instructional approaches that engage students and support student success.
* Designs, prepares, and develops instructional materials.
* Carries out administrative tasks and programs as assigned by Supervisor.
* Interviews and evaluates staff, including faculty and adjunct faculty for purposes including, but not limited to, hiring, retention, non-renewals and/or discipline.
* Provides assistance with hiring adjunct faculty, evaluating faculty and staffing.
* Maintains accurate student records.
* Uses data and analytics to improve student retention and completion outcomes.
* Advises students throughout their educational life cycle and provides discipline specific information.
* Supports students through tutoring and mentoring activities.
* Supports student learning outside of class by maintaining office hours.
* Develops and assesses courses under the supervision of the Dean.
* Demonstrates knowledge of innovative technology and its use in the classroom.
* Assists with curriculum & assessment projects, division reports including, revisions, changes or updates.
* Assists the Dean with budget activities, including the Perkins grant.
* Writes grants and participates in the administration of grant activities.
* Provides strong advocacy for the programs.
* Participates in all commencement events.
* Represents the College at conferences and seminars, as needed.
* Participates in the College governance process.
* Exhibits regular, prompt attendance as an essential job responsibility.
* Conducts meetings as necessary for the effective functioning of the program, including any committee meetings.
* Provide administrative support to the Allied Sciences Division Office.
* Other duties as assigned.
Specialized Job Duties:
* Monitors and maintains timely and accurate student records.
* Submits timely and accurate program reports and other documentation.
* Establishes admissions criteria with faculty input and participates in the student recruitment and admissions process.
* Fosters instructor participation in staff development and training programs, as needed.
* Ensures the safety and cleanliness of all classrooms, labs, and other departmental areas.
* Maintains adequate class sizes and student-to- instructor ratios through appropriate staffing and scheduling.
* Works effectively with other departments in the Division of Allied Sciences to maintain an overall environment that is conducive to learning.
* Understands the field of Health InformationTechnology and helps students understand and navigate baccalaureate education opportunities to help them meet their career goals.
* Demonstrates continuing professional development and remains current in the field of Health InformationTechnology for curriculum development and delivery.
* Manages the organization, administration, continuous program review, planning, development, and general effectiveness of the Health InformationTechnology program.
* Assists with the budget development process of the program.
Education Requirements
Master's degree is required and certification as a Registered Health InformationTechnician (RHIT) or Registered Health Information Administrator (RHIA) required.
Experience
Experience working with a diverse population preferred
Competencies and Skills Required
* Understanding of and commitment to the mission of a comprehensive community college.
* Commitment to student success.
* Proficiency in Microsoft Office including Word, Excel, and PowerPoint.
* Ability to generate and format reports using report generating tools.
* Proficiency in the use of data and AI tools to improve outcomes and productivity.
* Participatory leadership style; demonstrated creativity and flexibility in problem solving.
* Demonstrated commitment to academic excellence.
* Sensitivity to the educational and personal goals of a diverse student population.
* Demonstrated ability to utilize diverse teaching methods to accommodate various learning styles.
* Ability to communicate effectively, both orally and in writing.
* Strong interpersonal, administrative, and organizational skills.
Physical Demands and Work Environment
* This position's duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.
* Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.
* No or very limited exposure to physical risk.
* Some travel is required.
Salary $75,000 - $90,000 Additional Information
UCNJ Union College of Union County, NJ does not discriminate and prohibits discrimination, as required by state and/or federal law, in all programs and activities, including employment and access to its career and technical programs.
UCNJ Union College of Union County, NJ is an EEO/AAP Employer/Protected Veteran/Disabled
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Disclaimer: This outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.
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We offer a comprehensive benefits package for full-time faculty and staff which includes Medical, Dental and Vision Benefits. We also offer twenty vacation days, ten paid holidays, and a ten-week summer work schedule which allows the college to close on Fridays. Other additional benefits include gym privileges, tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ, and tuition reimbursement for an approved degree program at an accredited college or university.
Terms of Employment
Full-time. Flexible schedule to meet College needs. Some evening, weekends, and extended hours will be required. Ability and willingness to travel on short notice to all on and off-campus sites as needed by the College. Employee must establish primary residency in New Jersey within one year of appointment unless an exemption applies in accordance with N.J.S.A. 52:14-7.
Posting Detail Information
Open Date 02/01/2024 Close Date Open Until Filled Yes
$75k-90k yearly 60d+ ago
IT Systems Administrator
Noor Staffing Group
Information technology technician job in Hackensack, NJ
Our client, a forward-thinking organization in the Hackensack, NJ area, is seeking a talented IT Systems Administrator to join their team. As a key member of their infrastructure team, you will be responsible for ensuring the stability, security, and efficiency of their IT systems. If you have a strong technical background and a passion for problem-solving, we encourage you to apply.
Our client offers:
A collaborative and dynamic work environment
A comprehensive benefits package
Opportunities for professional growth and development
Key Responsibilities:
Spearhead the design, implementation, and maintenance of IT infrastructure, ensuring seamless integration and optimal performance.
Establish and enforce IT policies, procedures, and standards, guaranteeing adherence to industry best practices and regulatory requirements.
Deliver expert-level technical support for Windows 10 and 11, Active Dictionary, DNS and IP networking.
Create and maintain comprehensive technical documentation and knowledge base articles, facilitating IT infrastructure and operations.
Technical Essentials:
Experience with Entra (nee Azure) AD and Microsoft 365.
Familiarity with Cisco switches and firewalls.
Comprehensive understanding of IT infrastructure, encompassing Active Directory, Desktop Engineering, Identity and Access Management, Device Management, and Endpoint Security.
Proficiency in Windows 10 and 11, including in-depth knowledge of baseline security policies and compliance requirements.
Knowledge of IT service management frameworks and practices.
Nice to Have:
Experience with Atlassian stack (JIRA, Confluence, Bit Bucket etc…)
Knowledge of VMware environment
Experience with Mac desktop support
Familiarity with scripting languages, preferably PowerShell
Experience with compliancy models (ISO, NIST, FedRAMP, CMMC)
$64k-93k yearly est. 60d+ ago
Technical Production Support PM
Hsssoft
Information technology technician job in Warren, NJ
FULLTIME. Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches.
Detailed JD:
• About 12+ years in overall IT.
• Technical background - Preferably Java development background
• PL-SQL skills - Intermediate level
• Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc
• Experience in L3 support
• Experience in Defect Triaging, Functional Analysis
• Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months)
• Excellent communication and articulation skills.
• Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level)
• Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al)
• Experience in driving and mentoring team
Needs to take “Driver seat” and run independently with minimal supervision.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$64k-110k yearly est. 9h ago
IT Technician
Techflex Inc. 3.5
Information technology technician job in Sparta, NJ
Job Description
Become part of a team where you are valued for your hard work! Headquartered in Sparta, New Jersey, Techflex has been a global leader in braided sleeving manufacturing for over 60 years. For full time employees, we offer rewarding careers and great benefits that let you invest back into yourself including paid time off, paid holidays, vacation accrual, tuition and gym membership reimbursements, and profit sharing. We also regularly host special team-building events and offer other perks to our employees. Apply now - don't miss out on becoming a part of the Techflex team.
Job Summary:
The IT Technician is the first point of contact for employees requiring assistance. This role is responsible for the processing and resolution of InformationTechnology (IT) support tickets and creating tickets for all IT issues received by any other forms of communication. Additionally, they work on improving systems and network functionality through projects assigned by supervisors.
Essential Functions:
IT Support & Incident Resolution: Provide Tier 1 technical support for all IT issues, leveraging existing knowledge and documentation to triage, diagnose, and resolve ticketed incidents efficiently.
Scope of Support:Resolve issues spanning a wide range of technologies, including:
Hardware: Desktop and laptop PCs, printers, peripherals, servers, and cabling.
Operating Systems: Windows, mac OS, and Linux environments.
Applications: Microsoft Office suite, CRM systems, web browsers, and various third-party applications.
Networking: LAN/WAN connectivity, Wi-Fi, switches, patch panels, Cat cables and network ports.
Security: Spam filters, security training, addressing access requests, user authentication, malware, and blocked site access issues.
System Maintenance: Performing routine maintenance, applying service packs, patches, hotfixes, and software updates.
Ticket Management & Escalation: Manage the IT Service ticket system, ensuring all requests are logged, documented, and followed up on in a timely manner. Successfully meet Service Level Agreement (SLA) goals for response and resolution. Escalate complex or unresolved issues to Senior IT staff, ensuring a detailed transfer of information, including all steps taken and troubleshooting procedures followed.
Documentation & Knowledge Base: Create, update, and maintain comprehensive documentation for common issues, resolution steps, and application usage (including application training guides) within the department's knowledge base/Wiki.
Project Participation: Actively participate in IT projects related to system migrations, hardware refreshes, network expansion, upgrades, and changes, assisting with implementation and post-rollout support.
Advisory & Procurement: Collaborate with the direct supervisor to research and recommend necessary hardware and software purchases to effectively resolve recurring issues and improve overall system performance.
Additional Responsibilities:
Perform additional duties as assigned by direct supervisor.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and /or ability required.
Knowledge, Skills, & Capabilities
Communication & Interpersonal Skills: Demonstrated interpersonal communication skills, with the ability to translate complex technical information into clear, understandable terms for non-technical users.
Troubleshooting & Technical Aptitude:
Strong troubleshooting and diagnostic skills across diverse IT environments.
Proficiency in supporting and troubleshooting Microsoft Windows (10/11) and mac OS operating systems, along with common business applications and hardware peripherals.
Experience with networking fundamentals, including TCP/IP, LAN switching, wireless technologies, and physical cabling/connectivity.
System Administration & Infrastructure:
Working knowledge of current Windows Server versions, including key roles and features such as Active Directory, Group Policy, DHCP, and DNS.
Experience supporting and administering Microsoft 365/Office 365 services.
Familiarity with virtualization technologies (e.g., Hyper-V or similar platforms).
Automation & Scripting: Ability to write, maintain, and execute basic scripts using command-line tools such as PowerShell, Bash, or Linux Terminal.
Documentation & Writing: Excellent technical and non-technical writing skills for creating and updating comprehensive documentation.
Mobility: Must possess a valid driver's license (required for potential travel between sites).
Physical Requirements:
Frequently lifts and moves standard office equipment such as computers, monitors, workstations, servers, photocopiers, and printers weighing up to 60 lbs.
Work Environment:
Professional office environment.
Occasionally exposed to moving mechanical parts and vehicles due to necessary communication with warehouse personnel.
Occasionally exposed to noise level that is moderate to high.
Education:
Associate degree in relevant area of study preferred.
CompTIA A+ preferred.
Experience:
At least 1 to 2 years' related experience or training, or equivalent combination of education and experience.
$32k-43k yearly est. 28d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology technician job in Newark, NJ
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-41k yearly est. 10d ago
Learn more about information technology technician jobs
How much does an information technology technician earn in Jefferson, NJ?
The average information technology technician in Jefferson, NJ earns between $24,000 and $93,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.
Average information technology technician salary in Jefferson, NJ
$48,000
What are the biggest employers of Information Technology Technicians in Jefferson, NJ?
The biggest employers of Information Technology Technicians in Jefferson, NJ are: