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Information technology technician vs hardware technician

The differences between information technology technicians and hardware technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information technology technician and a hardware technician. Additionally, an information technology technician has an average salary of $49,031, which is higher than the $47,851 average annual salary of a hardware technician.

The top three skills for an information technology technician include customer service, troubleshoot and technical support. The most important skills for a hardware technician are customer service, technical support, and network printers.

Information technology technician vs hardware technician overview

Information Technology TechnicianHardware Technician
Yearly salary$49,031$47,851
Hourly rate$23.57$23.01
Growth rate10%10%
Number of jobs118,88185,174
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 40%
Average age4242
Years of experience22

What does an information technology technician do?

An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.

What does a hardware technician do?

A hardware technician is typically in charge of providing technical support to clients or employees, ensuring efficiency and client satisfaction. In a company setting, a hardware technician is responsible for performing initial assessments on computer hardware, troubleshooting, diagnosing problems, and providing step by step solutions to solve the issues. They may also perform corrective repairs on problems and conduct regular maintenance checks to ensure the quality of equipment. Furthermore, as a hardware technician, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

Information technology technician vs hardware technician salary

Information technology technicians and hardware technicians have different pay scales, as shown below.

Information Technology TechnicianHardware Technician
Average salary$49,031$47,851
Salary rangeBetween $28,000 And $83,000Between $32,000 And $71,000
Highest paying CityUrban Honolulu, HISan Francisco, CA
Highest paying stateHawaiiDelaware
Best paying companyCravathApple
Best paying industryFinanceTechnology

Differences between information technology technician and hardware technician education

There are a few differences between an information technology technician and a hardware technician in terms of educational background:

Information Technology TechnicianHardware Technician
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 40%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Information technology technician vs hardware technician demographics

Here are the differences between information technology technicians' and hardware technicians' demographics:

Information Technology TechnicianHardware Technician
Average age4242
Gender ratioMale, 84.8% Female, 15.2%Male, 90.0% Female, 10.0%
Race ratioBlack or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.0% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between information technology technician and hardware technician duties and responsibilities

Information technology technician example responsibilities.

  • Manage and execute project to remotely upgrade VPN clients
  • Manage incoming tickets and incidents in remedy and troubleshooting.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
  • Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
  • Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
  • Show more

Hardware technician example responsibilities.

  • Manage resource allocation and work scheduling for UNIX restatement administrators across all the shifts.
  • Manage all customer network equipment including routers, switches, WLC's, AP's, and firewalls.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Work to troubleshoot OS and hardware issue on many computers and peripherals.
  • Test and troubleshoot: reset bios and perform power-on-self-test on servers and PCs, perform power on tests on various electronics.
  • Update LAN spreadsheets with appropriate computer information.
  • Show more

Information technology technician vs hardware technician skills

Common information technology technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Technical Support, 5%
  • Desk Support, 4%
  • Computer System, 3%
  • Network Printers, 3%
Common hardware technician skills
  • Customer Service, 6%
  • Technical Support, 5%
  • Network Printers, 5%
  • Desktop Support, 5%
  • Test Equipment, 4%
  • Switches, 4%

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