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Information technology technician vs information specialist

The differences between information technology technicians and information specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information technology technician and an information specialist. Additionally, an information specialist has an average salary of $69,502, which is higher than the $49,031 average annual salary of an information technology technician.

The top three skills for an information technology technician include customer service, troubleshoot and technical support. The most important skills for an information specialist are patients, data entry, and customer service.

Information technology technician vs information specialist overview

Information Technology TechnicianInformation Specialist
Yearly salary$49,031$69,502
Hourly rate$23.57$33.41
Growth rate10%10%
Number of jobs118,881121,168
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 59%
Average age4242
Years of experience22

What does an information technology technician do?

An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.

What does an information specialist do?

An information specialist is responsible for obtaining data through various strategies such as surveys, research, and analysis. It is essential to coordinate with different teams to learn their data needs and utilize them upon gathering. There may also be instances where an information specialist must work with other groups for tasks, such as building databases and networks. Furthermore, it is essential to ensure data integrity, protect their source's identities, adhere to all the company's policies and regulations, and abide by the state law when gathering information.

Information technology technician vs information specialist salary

Information technology technicians and information specialists have different pay scales, as shown below.

Information Technology TechnicianInformation Specialist
Average salary$49,031$69,502
Salary rangeBetween $28,000 And $83,000Between $40,000 And $118,000
Highest paying CityUrban Honolulu, HITrenton, NJ
Highest paying stateHawaiiNew Jersey
Best paying companyCravathCrowell & Moring
Best paying industryFinance-

Differences between information technology technician and information specialist education

There are a few differences between an information technology technician and an information specialist in terms of educational background:

Information Technology TechnicianInformation Specialist
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 59%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Information technology technician vs information specialist demographics

Here are the differences between information technology technicians' and information specialists' demographics:

Information Technology TechnicianInformation Specialist
Average age4242
Gender ratioMale, 84.8% Female, 15.2%Male, 33.9% Female, 66.1%
Race ratioBlack or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4%Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between information technology technician and information specialist duties and responsibilities

Information technology technician example responsibilities.

  • Manage and execute project to remotely upgrade VPN clients
  • Manage incoming tickets and incidents in remedy and troubleshooting.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
  • Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
  • Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
  • Show more

Information specialist example responsibilities.

  • Manage windows patch upgrades and provide software pushes using Microsoft SCCM.
  • Manage university and small business research grants and evaluate vendor RFP responses.
  • Manage USAID OTI grants database to track and monitor implementation of program activities.
  • Manage network resources, including video conferences, printers, servers, PCs, and switches.
  • Manage redesign and CMS implementation for VermontAmerican.com.
  • Follow standard operating procedure docs access via SharePoint intranet.
  • Show more

Information technology technician vs information specialist skills

Common information technology technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Technical Support, 5%
  • Desk Support, 4%
  • Computer System, 3%
  • Network Printers, 3%
Common information specialist skills
  • Patients, 17%
  • Data Entry, 15%
  • Customer Service, 9%
  • FOIA, 8%
  • Management System, 5%
  • PowerPoint, 4%

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