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The differences between information technology technicians and noc technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information technology technician and a noc technician. Additionally, an information technology technician has an average salary of $49,031, which is higher than the $45,884 average annual salary of a noc technician.
The top three skills for an information technology technician include customer service, troubleshoot and technical support. The most important skills for a noc technician are customer service, troubleshoot, and network operations.
| Information Technology Technician | NOC Technician | |
| Yearly salary | $49,031 | $45,884 |
| Hourly rate | $23.57 | $22.06 |
| Growth rate | 10% | 5% |
| Number of jobs | 118,881 | 48,270 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 50% |
| Average age | 42 | 43 |
| Years of experience | 2 | 2 |
An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.
A NOC (Network Operations Center) technician is responsible for providing the highest customer service by resolving the customers' technical and network issues that affect the performance and stability of the systems operations. NOC technicians diagnose system failures and create support tickets for immediate troubleshooting. They also assist the system engineers in upgrading the network infrastructure and configuration to prevent system downtimes and operational delays. A NOC technician must have excellent communication and organizational skills, especially in identifying technical solutions and achieve the best customer satisfaction for system services.
Information technology technicians and noc technicians have different pay scales, as shown below.
| Information Technology Technician | NOC Technician | |
| Average salary | $49,031 | $45,884 |
| Salary range | Between $28,000 And $83,000 | Between $31,000 And $67,000 |
| Highest paying City | Urban Honolulu, HI | Washington, DC |
| Highest paying state | Hawaii | Maryland |
| Best paying company | Cravath | Duquesne Light Company |
| Best paying industry | Finance | Professional |
There are a few differences between an information technology technician and a noc technician in terms of educational background:
| Information Technology Technician | NOC Technician | |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 50% |
| Most common major | Computer Science | Computer Information Systems |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between information technology technicians' and noc technicians' demographics:
| Information Technology Technician | NOC Technician | |
| Average age | 42 | 43 |
| Gender ratio | Male, 84.8% Female, 15.2% | Male, 88.5% Female, 11.5% |
| Race ratio | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4% | Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.7% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 11% | 9% |