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Information technology technician jobs in Marion, IA

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  • IT Desktop Support/Helpdesk Technician (Only USC/GCH)

    Cube Hub Inc.

    Information technology technician job in Waterloo, IA

    Additional Information Weekend on-call rotation required. Overtime (OT) may be possible. Metatarsal safety shoes required on Day 1. May involve travel between Waterloo area locations. Job Summary Provide onsite deskside Tier 2 IT support to the Waterloo, IA location, ensuring smooth operation of end-user devices and resolving technical incidents in a timely manner. Key Responsibilities Perform and monitor standard IT processes and operations such as: Imaging computers. Replacing printer toner and parts. Disposing of outdated IT assets. Resolving trouble tickets from ServiceNow queues. Document and distribute information, including: Updating assets in Asset Center. Following knowledge base (KB) articles and unit-specific procedures. Maintain accurate logs, reports, and records: Contact lists, process logs, incident reports, customer updates, inventory, and maintenance records. Recognize and resolve problems within established procedures. Report issues that fall outside documented solutions. Support routine maintenance and inventory management of IT equipment and supplies. Apply technical knowledge to troubleshoot basic end-user issues (hardware, software, and network). Required Skills & Knowledge Basic understanding of computing and networking fundamentals. Proficiency in Microsoft Office, intranet, and internet applications. Awareness of computer security policies and general cybersecurity principles. Strong communication and documentation skills. Preferred Qualifications 1+ year of IT support experience, but recent graduates with strong fundamentals are encouraged to apply. Education Degree in Information Technology or related field - or equivalent relevant experience. High School Diploma or equivalent required.
    $35k-56k yearly est. 5d ago
  • Desktop Support Specialist

    Kelly Science, Engineering, Technology & Telecom

    Information technology technician job in Waterloo, IA

    Important information: To be immediately considered, please send an updated version of your resume to ************************* Job Title: Computer Support Associate Pay rate: $27 per hour Duration: 2 years W2 contract only (No C2C) Location- Waterloo, IA, 50704 Engine Works 3rd shift IT support 3rd shift 10:30 PM to 7:00 AM at EW site. Additional Information: This is for one, 3rd shift position - will work ONSITE: There is a weekend On-Call rotation that these positions will be a part of OT is possible Metatarsals are required on the first day Some travel between Waterloo area locations is possible Job Description: Provide onsite deskside Tier 2 support to the Waterloo IA location through performing the following duties Job Duties: Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues. Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes. Responsible for effective e-mail communications and ability to create and maintain basic documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates - exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures. Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers. Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets. Job Requirements: Knowledge of computing and networking concepts and fundamentals Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions. Knowledge of computer security policies and a general overall knowledge of computer security concepts. 1 year or more IT experience preferred, but recent college graduates will be considered Education Requirements: Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent
    $27 hourly 2d ago
  • Information Technology Help Desk Technician

    Pete & Gerry's Organics, LLC

    Information technology technician job in Kalona, IA

    Pete and Gerry's is dedicated to the humane treatment of animals, sustainability, and the restoration of the small family farm to the American landscape. Our farming model provides opportunities for family farms to remain in business, from the organic grain farmers who supply our feed to the families across the country that produce our eggs. Best of all, it allows us to provide you and your family with safe, wholesome, organic, free range eggs at a fair price. Position Overview: The IT Help Desk Technician is a member of the Information Technology Team that supports all employees in corporate, processing plants and distribution centers. This role is the first point of contact for users needing assistance. The analyst will respond to incidents and requests reported by users and deliver the highest level of customer service. Must possess strong interpersonal attributes, a collaborative mindset, good judgement, clear communication skills and the desire to help others. What You'll Do: Lead by example, tackling new issues that require collaboration with escalation teams Act as a liaison between support tiers and functional groups Train users on technology topics Triage Help Desk Delegate tickets to team members as needed Prioritize the ticket queue to fit business expectations Report on project status to management and/or escalation teams Establish current and new support procedures Investigate issues needing further documentation Create and maintain knowledge articles for use by team members and users Participate in Jira Help Desk implementation and design Provide IT Support to all employees with a Customer Service mindset Document, troubleshoot, and track incidents while ensuring timely resolution or proper routing for escalation Promptly respond to incidents and service requests Various application and domain account Provisioning/De-provisioning Troubleshoot computers, phones, office equipment, and applications to identify and correct malfunctions as well as any other operational difficulties Provide in-house support for IT installation projects Run data or other low voltage cabling Terminate data runs Install end points and other IT equipment Use ladders and man lifts to complete projects. What You'll Bring to the Table: True curiosity, passion and interest in problem solving, incredible customer service and being a part of a team of folks who enjoy working together. Associate or bachelor's degree in information technology, Computer Science, or a related field, or equivalent experience. Proven experience as an IT Support Technician or similar role. Strong understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and resolve basic technical issues. Excellent communication skills and the ability to provide step-by-step technical help, both written and verbal. Certifications such as CompTIA A+, Microsoft Certified IT Professional, or similar is an advantage. Ability to prioritize, manage and meet deadlines. Effectively manage time and operate with sense of urgency. Adjusts quickly to changing priorities and conditions. Cope effectively with complexity and change. Must be willing to travel to other Pete and Gerry's locations Must be able to lift up to 50lbs regularly Must be comfortable with ladders and man lifts Must be comfortable with tight spaces Company Benefits: Medical, dental, and vision insurance Flexible Spending Account Life insurance Disability insurance Maternity and Paternity leave Paid holidays Paid sick time Paid vacation time Tuition reimbursement 401(k) retirement plan with 4% employer match Footwear reimbursement for onsite employees Onsite employees receive free eggs weekly; remote employees receive coupons for free eggs Free breakfast on Mondays for all onsite employees Opportunities for advancement Great company culture Pete and Gerry's Organics is and Equal Opportunity Employer. We celebrate diversity and are committed to continually creating inclusive environments for all of our employees
    $33k-56k yearly est. 6d ago
  • Computer Field Tech Position- Cedar Rapids IA

    BC Tech Pro 4.2company rating

    Information technology technician job in Amana, IA

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • On-Call IT Field Technician - Cedar Rapids, IA - Hiring NOW

    Geeks On Site 3.1company rating

    Information technology technician job in Cedar Rapids, IA

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d+ ago
  • Help Desk Support 3

    360 It Professionals 3.6company rating

    Information technology technician job in Coralville, IA

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance-driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness. Note: In-Person Interview Only. No Web-cam, No Exceptions. Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled. Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center. The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential. HDS3 3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined. Additional Information Thanks and Regards, Ankur Bhatia
    $31k-51k yearly est. 60d+ ago
  • IT Technician II

    Lavoro USA

    Information technology technician job in Iowa City, IA

    We function as a construction recruiting partner to several companies in the Midwest. We do so with Reliability, Faith, and integrity, with Faith at the center of it all. We are looking for a technology-minded individual to join our client's growing team in Decorah, IA! Decorah has been mentioned by HGTV as one of "50 of the most charming small towns in the USA" and ranked No. 2 Best Small Town in America by Architectural Digest PRIMARY RESPONSIBILITIES (but not limited to): Laptop and desktop computer troubleshooting and repair Server maintenance Network configuration, troubleshooting, and maintenance Frequent, effective communication with clients, business owners and colleagues QUALITIES AND SKILLS (but not limited to): Knowledge of Microsoft 365 Business and Windows operating systems A thorough understanding of business network configurations (such as VLANs, firewall policies and DMZs) A thorough understanding of servers, including cloud servers A thorough understanding of cyber security practices Ability to use basic tools/do physical hardware installs Eagerness/willingness to learn and adapt Excellent customer service and verbal and written communication skills Able to communicate with all levels of customers Ability to work as a member of a team ESSENTIALS (but not limited to): The ideal candidate must be a self-starter and have the ability to work independently. Due to the need for ongoing communication with clients, business owners and colleagues, strong verbal and written communication is essential Candidate must also have a degree in computer science or related field, 2-3 years of related experience and a valid driver's license Use of your personal vehicle with mileage reimbursement will be required Candidate must be able to regularly work in-person at our Decorah office (this is not a remote position) We are willing to train the right candidate or to adjust responsibilities for someone with more experience. Pay and some job responsibilities will be dependent on experience BENEFITS: PTO is based on time with the company IRA with 3% match Majority employer paid STD, LTD, and life insurance ($5 per paycheck employee cost) EEO AND VETERAN EMPLOYER
    $31k-57k yearly est. 60d+ ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology technician job in Cedar Rapids, IA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $33k-46k yearly est. 60d+ ago
  • IT Support Specialist

    UFG Career

    Information technology technician job in Cedar Rapids, IA

    UFG is currently seeking an IT Support Specialist who will be responsible for providing frontline technical support to internal users across the organization. This role focuses on the installation, configuration, and maintenance of hardware, software, operating systems, and mobile devices, ensuring a stable and productive end-user environment. Support is delivered via phone, remote tools, email, and in person. You'll troubleshoot technical issues, resolve service requests, and escalate complex issues to senior members of the IT Support team or the Support Engineering team. The ideal candidate is detail-oriented, solutions-driven, and committed to delivering outstanding service in a fast-paced environment. Essential Duties and Responsibilities: Provide hands-on and remote technical support for desktop hardware, laptops, peripherals, operating systems (Windows/mac OS), and mobile devices (iOS). Install, configure, and maintain applications, software, system patches, and user profiles. Respond to and document support requests in the ticketing system; ensure timely communication and resolution of issues. Assist with workstation setup and deployment for new hires, including account provisioning and peripheral configuration. Troubleshoot and resolve common technical problems related to Microsoft 365, VPN, Citrix, printing, networking, and endpoint security. Escalate unresolved or complex technical issues to senior team members or the IT Support Engineering team, as appropriate. Support inventory tracking and equipment lifecycle processes including device assignment, returns, and upgrades. Contribute to documentation and knowledge base articles for internal use. Recommend improvements to IT support procedures and tools to enhance efficiency and user experience. Stay informed on current and emerging technologies relevant to the role. Assist in testing and providing user-focused feedback during the rollout of new systems and applications, in coordination with the Infrastructure and Application Engineering teams. Job Specifications: Education: High school diploma or equivalent required. Associate's degree in information technology or a related field preferred, or equivalent work experience. Certifications/Designations: CompTIA A+, Network+, or Microsoft Certifications are a plus. Commitment to continued learning through courses, certifications, and in-house training. Experience: 1-2 years of experience in an IT support, help desk, or service desk environment preferred. Experience with Windows 10/11, mac OS, iOS, Microsoft Office 365, and basic networking concepts. Familiarity with imaging, reimaging, and zero-touch deployment of workstations is a plus. Exposure to mobile device management (MDM) and endpoint security tools is beneficial. Knowledge, skills & abilities: Basic to intermediate troubleshooting and technical support skills. Strong communication and customer service skills, both written and verbal. Ability to follow procedures and adapt to changing technology environments. Detail-oriented with strong documentation habits and organizational awareness. Team player with a willingness to learn and take initiative. Working Conditions: Standard business hours in a general office environment; occasional flexibility may be needed for hardware deployments or project-based tasks. Ability to lift and carry up to 50 lbs as needed (e.g., monitors, printers). May require bending, kneeling, or crawling to access under-desk areas or network ports during equipment installation or maintenance. Onsite/Hybrid work as determined by business needs. Occasional on-call or after-hours work may be required during system outages, deployments, or for critical support needs. May involve periodic travel to satellite offices, data center, or partner locations. Pay Transparency Statement: UFG Insurance is committed to fair and equitable compensation practices. The base salary range for this position is $51,795 - $68,394 annually, which represents the typical range for new hires in this role. Individual pay within this range will be determined based on a variety of factors, including relevant experience, education, certifications, skills, internal equity, geography and market data. In addition to base salary, UFG Insurance offers a comprehensive total rewards package that includes: Annual incentive compensation Medical, dental, vision & life insurance Accident, critical Illness & short-term disability insurance Retirement plans with employer contributions Generous time-off program Programs designed to support the employee well-being and financial security. This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.
    $51.8k-68.4k yearly 6d ago
  • Help Desk Support 3

    Arete Technologies 4.5company rating

    Information technology technician job in Coralville, IA

    Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Description: Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness. Note: In-Person Interview Only. No Web-cam, No Exceptions. Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled. Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center. The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential. HDS3 3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined. Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-62k yearly est. 60d+ ago
  • Technical Support Specialist - Base44

    Wix 4.3company rating

    Information technology technician job in Cedar Rapids, IA

    Base44, a hyper-growth AI startup recently acquired by Wix, is on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions. We exist for creators, solo founders, and entrepreneurs. The opportunity is huge, and with your help, our user-driven growth can become unstoppable. Job Description Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Specialist, you will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product. In this role, you will: Operate with minimal supervision and substantial discretion on matters of significance. Assist users with product-related issues, offering timely and effective solutions. Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge. Go beyond issue resolution: Educate users on effective vibe-coding techniques and guide them toward best-practice build approaches that help them realize their vision. Proactively communicate technical issues, emerging trends, and potential improvements to the team, and raise concerns and flags as needed. Work cross-functionally within a cohesive team environment to ensure product success, working closely with Development and Product teams to document issues, test features, and provide regular, actionable feedback. *** This role includes occasional evening and weekend work to support incidents, releases, and maintenance windows. Coverage is shared via a rotation, and we provide advance notice whenever possible. This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids at least 3 days per week. Qualifications 2+ years of experience working in Technical Support/Solution topics in a Web environment , owning complex investigations and escalations. Able to read browser console and network tab for troubleshooting purposes (JavaScript and React etc ). Strong technical skills, learns fast, embraces unfamiliar tools/docs, and is driven by curiosity about the unknown. Takes full ownership of initiatives, drives completion in fast-paced settings, and proactively suggests improvements. Effective and adaptable when things move fast and plans are still evolving. Excels at synthesizing and explaining complex topics, working well in teams with a strong growth mindset. Bonus points Bachelor's degree in computer science, information systems, or related field, or equivalent practical experience Hands-on tinkering with “vibe coding” - side projects or small experiments you can show. Strong technical writing for specifications, runbooks, and incident reports Comfortable inspecting network requests and spotting errors in the console. Experience troubleshooting API connections and integrations or with system reliability engineering. Additional Information We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language, no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions. We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it. We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable. We are currently offering a shift of 10am - 7pm, Sunday - Thursday for this role.
    $42k-60k yearly est. 12d ago
  • Technical Support Specialist - Base44

    Base44

    Information technology technician job in Cedar Rapids, IA

    Base44, a hyper-growth AI startup recently acquired by Wix, is on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions. We exist for creators, solo founders, and entrepreneurs. The opportunity is huge, and with your help, our user-driven growth can become unstoppable. Job Description Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Specialist, you will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product. In this role, you will: Operate with minimal supervision and substantial discretion on matters of significance. Assist users with product-related issues, offering timely and effective solutions. Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge. Go beyond issue resolution: Educate users on effective vibe-coding techniques and guide them toward best-practice build approaches that help them realize their vision. Proactively communicate technical issues, emerging trends, and potential improvements to the team, and raise concerns and flags as needed. Work cross-functionally within a cohesive team environment to ensure product success, working closely with Development and Product teams to document issues, test features, and provide regular, actionable feedback. *** This role includes occasional evening and weekend work to support incidents, releases, and maintenance windows. Coverage is shared via a rotation, and we provide advance notice whenever possible. This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids at least 3 days per week. Qualifications 2+ years of experience working in Technical Support/Solution topics in a Web environment , owning complex investigations and escalations. Able to read browser console and network tab for troubleshooting purposes (JavaScript and React etc ). Strong technical skills, learns fast, embraces unfamiliar tools/docs, and is driven by curiosity about the unknown. Takes full ownership of initiatives, drives completion in fast-paced settings, and proactively suggests improvements. Effective and adaptable when things move fast and plans are still evolving. Excels at synthesizing and explaining complex topics, working well in teams with a strong growth mindset. Bonus points Bachelor's degree in computer science, information systems, or related field, or equivalent practical experience Hands-on tinkering with “vibe coding” - side projects or small experiments you can show. Strong technical writing for specifications, runbooks, and incident reports Comfortable inspecting network requests and spotting errors in the console. Experience troubleshooting API connections and integrations or with system reliability engineering. Additional Information We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language, no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions. We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it. We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable. We are currently offering a shift of 10am - 7pm, Sunday - Thursday for this role.
    $34k-56k yearly est. 6d ago
  • B Level Technician

    Dave Wright Nissan Subaru

    Information technology technician job in Hiawatha, IA

    VOTED 'BEST DEALERSHIP TO WORK FOR' 12 TIMES! WE'RE LOOKING FOR B LEVEL TECHNICIANS WITH EXPERIENCE IN ANY BRAND! GROWING AT A RAPID RATE! Are you turning 61.5+ hours per week on average? If not, come talk to us about how we can help you get there! Are you stuck doing warranty work all the time? Our work mix is 70% customer pay! Need help moving your tools locally? No problem, we'd love to help! B Level Technician Responsibilities: Perform multi point inspections and troubleshoot common vehicle issues Diagnose and repair electrical systems, brakes, suspension systems, and more Learn all about Nissans and Subarus through online and in-person manufacturers' trainings Gain certifications B Level Technician Requirements: Professional experience working on any brand Self-motivated Willing to work through challenges Good work ethic Dynamic problem solving abilities Passion to help people Valid driver's license B Level Technician Benefits: Excellent compensation structure Health, dental, vision, and life insurance Paid holidays, paid vacation, paid sick days 3% company contribution to the 401K B Level Technician Additional Perks: Meaningful opportunity for community involvement Summer golf outing Company Christmas party Monthly National Holiday celebrations Waffle Iron Day: ******************************************* Frank and Beans Day: ****************************************** Donut Day: ****************************************** Dave Wright Nissan Subaru Core Values: We Solve It We Are All One Team We Do What We Say We Grow Or We Die We Commit And Never Quit Apply for our B Level Technician position today! **Please check your email after submitting an application**
    $36k-50k yearly est. Auto-Apply 10d ago
  • Desk Side Technician

    Stefanini 4.6company rating

    Information technology technician job in Waterloo, IA

    We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description • Provide hardware/software support services to onsite client including break/fix • Implement virus detection and eradication procedures • Diagnose end-user system failures and implement repair solutions • Diagnose printer and other peripheral devise failures and implement repair solutions • Troubleshoot network devices in order to ensure connectivity from the PC to the Network Qualifications • High school diploma or equivalent required • 2+ years' experience • HP Certification • Proficient in Microsoft Active Directory • Ability to resolve Windows XP and Windows7 Operating System Issues and Errors • Solid foundation of Personal Computer experience • Excellent troubleshooting capability • Ability to work in a team environment as well as independently • Strong sense of customer service • Proven ability to remain flexible in a changing environment • Attendance and schedule adherence are requirements of this position • Ability to walk and bend and perform labor-related duties of connecting computer equipment • Ability lift up to 50 lbs. when moving electronic equipment. All lifts over 50 lbs. require two or more employees to perform the task. • May require additional project-specific training Additional Information
    $31k-51k yearly est. 60d+ ago
  • CSS Support Tech III (CST III) - Turn Center (1st shift)

    Uiowa

    Information technology technician job in Iowa City, IA

    Central Sterilizing Services is seeking a full-time Support Technician III (Central Service Technician III) on 1st shift. This position will be scheduled Monday-Friday. 7:00 AM to 3:30 PM. This position will be located within the Turn Center at the Medical Center University campus in Iowa City. The CSS Support Technician at the TC Processing location oversees all support duties within this smaller satellite facility. This role includes managing bi-weekly disposable supply orders and ensuring all necessary items are stocked and available. The technician is also responsible for coordinating TC Holding for Completion trays, working closely with ISC staff to ensure that trays are completed promptly. In addition, this position requires collaboration with the Support Team to identify and replace missing instruments in trays at the TC location. The technician also serves as a key point of contact for CSS Operations and Nurse Liaisons, helping to troubleshoot and resolve instrument and supply-related issues. They are also responsible for creating instrument equivalencies, building new instruments and products into the tracking system, and completing tray optimization requests to improve efficiency and accuracy in instrument management. To further support department operations, the technician is actively involved in updating TC backup locations, removing unnecessary instruments, and creating space for Clinic instruments that do not currently have assigned locations. Additionally, they act as a resource on the assembly floor, providing support and guidance to staff to ensure proper tray assembly and adherence to quality standards. This role is essential in maintaining workflow efficiency, ensuring accurate instrument tracking, and supporting the overall operations of the TC Processing location. CHARACTERISTIC DUTIES AND RESPONSIBILITIES: May serve as lead technician and provides expertise regarding technical procedures related to the preparation of sterile instruments, supplies and equipment for use in medical and surgical procedures. Identifies operational concerns and takes corrective action. Assigns technical duties to personnel and assumes responsibility for accurately completing shift duties. Assesses and monitors staff competency, provides feedback and support to assist with performance evaluations. Monitors productivity in assigned areas according to established standards and procedures. Insures that Quality Assurance tasks are performed. Performs, or may direct performance of, all aspects of training within their area of responsibility and documents employee training progress in training guides. Decontaminates, disassembles, inspects, cleans, sorts, and reassembles highly complex surgical instrument and implant trays, operates automatic scope washers, sonic washers, and mechanical washer/decontaminators. Performs microbicidal processes, standard/transmission based precautions and engineering and work practice controls. Handles large volumes of complex, high dollar flexible scopes, delicate eye instruments, power equipment and different instrument patterns. Interprets manufacturer specifications for care and handling of instrumentation and determines proper sterilization techniques. Inspects and evaluates instruments for proper function and cleanliness. Confirms all quality assurance mechanisms are in place. Performs, or may direct performance of, all aspects of sterilization, packaging inspection, equipment operation, safety procedures, proper documentation, and prioritization. Sterilizes items per manufacturer's instructions, verifies correct parameters used for all instruments. Assembles, or may direct assembly of, instrument trays in accordance with patient/surgeon procedure specific cards within appropriate time frame and documents missing items. Performs duties in a high stress environment, responds to emergencies and urgent add-on cases. Receives and responds to a high volume of phone calls to provide additional items as needed. Performs, or may direct performance of, inventory management for high volume of supplies and implants.. Monitors the inventory level of instruments and supplies used in the department and obtains replacements when needed. Maintains inventory records and prepare reports, as needed, for assigned areas. Performs biological monitoring of sterilizers to ensure sterilizer efficacy. Conducts challenge tests on sterilization and decontamination equipment. Performs preventative maintenance functions on all equipment, as needed. Recommends measures to improve production/service methods, equipment performance, scheduling, quality control, and suggest changes in working conditions and use of equipment to increase efficiency and safety of the unit. Serves as a hospital wide resource on complex and or technical questions related to sterilization, decontamination, disinfection, and maintenance of sterile supplies. Advises medical staff and others concerning policies pertaining to sterilization and the maintenance of sterile products. Participates in and contributes to department/division/unit committees, meetings and/or projects and in-services. Works with management to plan for future needs of assigned shift, including personnel needs, program development, intradepartmental relationships and instrument/equipment needs. Maintain departmental policies and procedures and established quality improvement, safety and infection control standards. Performs other projects or tasks as assigned. Merit Alpha Matrix | University Human Resources - The University of Iowa MINIMUM ELIGIBILITY REQUIREMENTS: Verified experience with or documented completion of a medical terminology course and High school graduation or equivalent, with courses in the physical and natural sciences and mathematics; and Must possess and maintain certification from the Certification Board for Sterile Processing and Distribution (CBSPD) or the International Association of Health Care Service Material Management (IAHCSMM); and Four years of related experience working in a medical field that includes a sterile processing component, or, Three years of working in sterile processing and one year of experience in a functional supervision role, or; Three years of related experience in a medical field that includes a sterile processing component and one year of college level course work. Position and Application details: In order to be considered for an interview, applicants must upload the following documents and mark them as required to the submission: Resume Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. Please contact ************************ with any questions. Additional Information Compensation Contact Information
    $29k-47k yearly est. Easy Apply 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology technician job in Cedar Rapids, IA

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-35k yearly est. 51m ago
  • Help Desk Support

    Arete Technologies 4.5company rating

    Information technology technician job in Coralville, IA

    Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemes and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Description: Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness. The Client has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled. Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for computer users and machines in a high call volume center. The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential. Skill Required Bachelor's degree in Computer Science, MIS, or IT-related field or equivalent combination of education and experience. 6 months to 1 year of work experience in a high volume Help Desk, Call Center, or other Customer Service environment. Experience troubleshooting problems with Windows 7 and Microsoft Office 2010 Suite. Excellent verbal and written communication skills. Strong problem solving skills and the ability to quickly learn new software. Proven ability to work independently with a strong focus on customer service. Working knowledge of computer hardware and peripherals. Qualifications Note: In-Person Interview Only. No Web-cam, No Exceptions. Additional Information Best Regards, Amrit Lal
    $32k-62k yearly est. 60d+ ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology technician job in Waterloo, IA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $33k-46k yearly est. 60d+ ago
  • On-Call IT Field Technician - Cedar Rapids, IA - Hiring NOW

    Geeks On Site 3.1company rating

    Information technology technician job in Cedar Rapids, IA

    Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
    $26k-36k yearly est. 20d ago
  • DeskSide Technician

    Stefanini 4.6company rating

    Information technology technician job in Waterloo, IA

    We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description Provide hardware/software support services to onsite client including break/fix Implement virus detection and eradication procedures Diagnose end-user system failures and implement repair solutions Diagnose printer and other peripheral devise failures and implement repair solutions Troubleshoot network devices in order to ensure connectivity from the PC to the Network Qualifications High school diploma or equivalent required 2+ years' experience HP Certification Proficient in Microsoft Active Directory Ability to resolve Windows XP and Windows7 Operating System Issues and Errors Solid foundation of Personal Computer experience Excellent troubleshooting capability Ability to work in a team environment as well as independently Strong sense of customer service Proven ability to remain flexible in a changing environment Attendance and schedule adherence are requirements of this position Ability to walk and bend and perform labor-related duties of connecting computer equipment Ability lift up to 50 lbs. when moving electronic equipment. May require additional project-specific training Additional Information
    $33k-42k yearly est. 60d+ ago

Learn more about information technology technician jobs

How much does an information technology technician earn in Marion, IA?

The average information technology technician in Marion, IA earns between $24,000 and $75,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.

Average information technology technician salary in Marion, IA

$42,000
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