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On-Site IT/OT Support Technician
Wright Technical Services
Information technology technician job in Brewster, NY
Title: IT Service Desk Technician II
Job Type: 6-Month Contract-to-Hire
Environment: Materials Manufacturing Facility, No Metals (jewelry, phones, clothing)
Eligibility: No C2C. US Citizenship is required due to Federal Government guidelines.
Job Description
Wright Technical Services is proud to represent a highly respected Global Materials Manufacturer.
We are seeking an IT Service Desk Technician (Level 2) to provide IT and Operational Technology (OT) support to non-technical end users in a fast-paced manufacturing or industrial environment. This role delivers both onsite and remote support, handling device setup, troubleshooting, maintenance, and upgrades across diverse hardware and software platforms.
The technician will resolve incidents, fulfill service requests, and support users with a strong focus on customer service, efficiency, and adherence to IT security policies. The role also provides hands-on support to the infrastructure team, assisting with deployment and maintenance of network equipment, servers, printers, and cabling across factory and enterprise environments. Success requires strong communication, collaboration with IT, Maintenance, and Engineering teams, and a commitment to system reliability and uptime.
This is a 100% onsite position
.
Qualifications
US Citizenship is required due to Federal Government guidelines
Bachelor's degree in Computer Science, InformationTechnology, or a related field, or equivalent industry experience
Minimum of 5 years of experience in IT operations, infrastructure, or related environments
Hands-on experience with Windows Server, Azure cloud services, virtualization (Azure HCI, Hyper-V), backup, disaster recovery, and basic networking
Experience supporting Operational Technology (OT) systems and IoT devices in industrial or manufacturing environments
Strong problem-solving and analytical skills, able to work under pressure
Proven project management and leadership experience, including leading cross-functional teams
Clear communication and strong interpersonal skills for collaborating with technical and non-technical stakeholders
Highly Preferred Experience
Solid understanding of industrial automation and control systems
Familiarity with SCADA systems (e.g., Wonderware, IBA, GE iFIX) and MES platforms (e.g., AVEVA)
Understanding of IoT connectivity and data management concepts
Knowledge of cybersecurity principles in industrial environments, including risk assessment and mitigation
Relevant certifications (e.g., Microsoft, Cisco, CompTIA)
Key Responsibilities
Provide hands-on and remote troubleshooting for a wide range of systems, including servers, PCs, cameras, and network devices.
Respond to escalated Service Desk tickets, ensuring timely resolution and communication with end users.
Install, configure, and troubleshoot hardware and software on desktops, laptops, servers, and other IT equipment.
Image PCs, install software, and set up peripheral devices to meet company standards.
Maintain detailed and up-to-date documentation within the ticketing system, including current status, troubleshooting steps, and resolutions.
Complete a minimum of five service tickets per day, maintaining a high level of accuracy and professionalism.
Deliver exceptional customer service by assisting end users with technical issues in a clear, courteous, and professional manner.
Build positive relationships with employees and team members to understand needs and provide effective IT solutions.
Support the implementation, maintenance, and troubleshooting of computer hardware and software as directed by the Infrastructure Team.
Partner with Level 3 IT teams for network and infrastructure support, including remote troubleshooting and incident resolution.
Assist in maintaining local IT assets and ensure they are compliant with security and operational standards.
Collaborate with IT Level 3 and Engineering teams to support OT systems and ensure the reliable integration of OT and IT networks.
Assist in the deployment, configuration, maintenance, and troubleshooting of OT systems including SCADA, PLCs, DCS, HMIs, and related industrial control equipment.
Provide backup support for first-line OT issues, helping maintain uptime and continuity of operations.
Contribute to cybersecurity efforts
Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position.
Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$40k-68k yearly est. 3d ago
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Service Desk Technician
Teksystems 4.4
Information technology technician job in New Haven, CT
This is a 6 month contract onsite 5 days a week in New Haven, CT. This is a junior level service desk role requiring 6 months-2 years of technical phone support experience. Resumes will not be considered if there is no prior phone support/help desk experience in a technical environment. $20-22/hr.
The client is seeking a well rounded helpdesk specialist. 80-100% phone support. Teams supports 10,000-20,000 end users mostly admin but some students and faculty. When hiring personnel, the client likes the most "wide range" experience possible. XP, MAC, Vista, some Linux. Team troubleshoots the University's STAR (HR) site, EMS. procurement tools, business applications, and some oracle tools. Some network troubleshooting and backup restoring as well, mail email is outlook. Tier 1 and 2 troubleshooting. Must haves are a Bachelor's degree, Exp in XP and at least a knowledge of MAC or Linux. Must have an A+, Network+, Microsoft, Dell, or Apple cert. Must be QUALITY, good customer presence, great documentation, and work well with others. They use HP service desk but any prior experience with ticketing system will do. Looking at 1 year plus contract but with the option to be taken on perm after 6 months.
*Essential duties of position*
Identify and analyze hardware, software and network-related problems. Troubleshoot and resolve problems whenever possible. Collaborate with other ITS departments as needed; maintain ownership of the ticket issue to ensure prompt and through resolution.
Troubleshoot complex issues, via remote access tools, relating to installation, configuration and functional /technical support of software and university systems.
Proactively provide preventative maintenance; keep abreast of current installed operating systems, application software, and computing standards to ensure all versions are up-to-date as recommended by ITS and external application vendors.
Install and coordinate repair of a wide variety of computing devices and peripherals on the desktop and attached to the Campus network.
Develop and maintain Knowledge Base content based on Subject Matter Expert (SME) role. Support clients in the use of their desktop equipment by instructions and informational interactions.
Provide Tier I and Tier II support for University applications, including web browsers, email, Oracle financials, HR and Procurement Web applications (including ePortal, SciQuest, Expense Management System (EMS), and Accuship).
Work with other ITS or external computing support organizations to perform root cause analysis and develop permanent solutions to prevent recurring issues.
Develop and document technical procedures, including testing of hardware and software products.
Create and maintain Knowledge Base content, based on assigned Subject Matter Expert (SME) role. Support clients and colleagues through informal training and instruction.
Assure compliance with University security policies and procedures.
Troubleshoot client home support needs as related to conducting University business.
Provide coverage for ITS Client Accounts, if needed.
Document work in departmental work order tracking database on a daily basis
*Skills*
MAC, XP, Helpdesk
*Additional Skills & Qualifications*
must be presentable, customer focused, and get along well with others
*Experience Level*
Entry Level
*Job Type & Location*This is a Contract position based out of NEW HAVEN, CT.
*Pay and Benefits*The pay range for this position is $22.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in NEW HAVEN,CT.
*Application Deadline*This position is anticipated to close on Jan 18, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$22-26 hourly 1d ago
Data Support Analyst I
Emoney Advisor 3.9
Information technology technician job in Stamford, CT
Job Summary The primary focus of the Data Support Analyst I representative is to provide proactive customer service to both our clients and internal teams. This position will troubleshoot, diagnose, and resolve problems with our aggregation systems. Job Responsibilities
Provide Tier 2 level support via chat, email, and phone
Interface with end user clients to help troubleshoot and resolve technical issues, procedural issues, and ensure data transfer efficiencies
Interface with internal support teams on escalated issues - both customer and operations based
Adhere to team and individual key performance indicators (KPIs)
Stay up to date on system releases, new features, and bugs
Make outbound calls help expedite resolution
Provides a second level of support for account aggregation
Perform other duties as assigned
Requirements
Bachelor's degree or equivalent work experience required; college degree preferred
2 years customer service experience preferred
Team Player with the ability to work independently as needed
Ability to work overtime, including evenings and weekends as needed
Skills
Exceptional communication skills (both written and verbal)
Strong analytical and diagnostic skills
Working knowledge of different aggregation methods(Screen Scraping,API's, and File Based)
Understand the different types of financial accounts that can be aggregated
Ability to read and interpretdifferent HTTPresponses (JSON, XML, HTML and others)
Strong technical troubleshootingand critical thinking
Ability to adapt in a fast-paced environment while multitasking
Dependable, accountable, self-motivated, and drive to excel
Detailed oriented
Working knowledge of MS Office suite
Strong organization skills and excellent time management skills
The salary range for this position is $50,000 - $59,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off.
At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it's the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors' value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients.
At eMoney, we create and nurture a culture that values diversity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results.
eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
$50k-59k yearly 4d ago
IT Support Specialist I
Burt Process Equipment, Inc. 3.5
Information technology technician job in Hamden, CT
For description, visit PDF: *********** amazonaws. com/zcom-media/sites/a0i0L00000VJ0SJQA1/media/mediamanager/IT_Support_Specialist_I_Job_Description_2025.
pdf
$45k-56k yearly est. 17d ago
Computer Field Tech Position- Farmington CT
BC Tech Pro 4.2
Information technology technician job in Farmington, CT
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Desktop Support Speicalist
Collabera 4.5
Information technology technician job in North Haven, CT
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Qualifications
Provides phone and desktop support/consulting services and problem resolution. Images and Deploys computers for New Hires and Upgrades. Provides on-site desktop support services and problem resolution. Interfaces with other support groups to resolve problems. Troubleshoots routine to moderately complex desktop problems. Completes special projects and performs other duties as assigned.
Additional Information
To know more about this position or to schedule an interview, please contact:
Sagar Rathore
************
******************************
$49k-67k yearly est. Easy Apply 60d+ ago
Informational Technology Position
Connecticut Reap
Information technology technician job in Cheshire, CT
Supervisor of Technology Support Services Please note: Interviews will begin in early April To directly supervise employees and manage technology resources in order to deliver the highest level of support to all technology users in the Cheshire Public Schools.
Essential Performance Responsibilities:
* Supervising a staff of five Technology Assistants (union) by assigning work, providing feedback, approving hours worked and managing absence requests.
* Technical administration of all software applications:
* Google Admin Console
* Windows Active Directory and Policy Management
* Mutualink automated emergency response solution
* Mitel/Micollab phone system and server
* Maintenance and IT Direct ticketing system
* Food Service (Mosaic)
* PowerSchool, Chromebook and iPad management, etc.
* Technical administration of all district hardware including:
* Mitel/Micollab phone system and server
* Fleet of over 4,000 chromebooks
* Windows desktop PCs and laptops
* Smart Interactive whiteboards and projectors
* iPads and JAMF MDM software
* MultiFunction printers using PaperCut
* Develop and maintain documentation regarding troubleshooting and repair procedures
* Maintain an accurate list of equipment at all locations using inventory tracking tool
* Other duties and responsibilities as assigned by the Director of Technology Services.
Travel Requirements:
* Travel to all school district locations as necessary including transporting technology equipment
Knowledge, Skills and Abilities:
* Ability to carry out instructions furnished in written or oral form, and to work with minimum supervision.
* Ability to problem-solve and prioritize a variety of support questions and satisfy user needs.
* Possesses strong teamwork and consensus-building skills. Maintains cooperative working relationships within the team and organization.
* Extensive knowledge of sound practices in device and network maintenance.
* Time management is essential to effectively organize and prioritize the multitude of situations that arise each day.
* Ability to supervise employees and provide clear direction, goals and objectives in a proactive, effective and respectful manner.
* Ability to train employees and lead them through changes in procedures, etc.
Physical and Mental Demands, Work Hazards:
Works in standard office and school building environments. Ability to transport equipment in your personal vehicle up to 40 lbs.
Qualifications Profile:
Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:
* Experience as an active contributor in a technology team environment
* High School diploma (minimum), technical school, college graduate or equivalent working experience.
* Training and successful related experience in computer hardware, software and network use, troubleshooting and repair.
* A+ certification and networking certifications are a plus.
* Motor Vehicle Operator's License and ability to provide own transportation.
Reports to: Director of Technology Services
Salary: $70-80K
To Apply:
Please apply online at ************************************* OR ********************** Click on Job Opportunities.
Cheshire Public Schools reserves the right to close the posting when a suitable applicant is found before the closing date.
$70k-80k yearly 19d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information technology technician job in Farmington, CT
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$45k-64k yearly est. 60d+ ago
Help Desk Support
Mindlance 4.6
Information technology technician job in Hartford, CT
Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload. Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files.
Maintain process and communication with Engineering and other supporting departments.
Process disposal requests from campus locations.
Depot staff will be required to participate in after-hours on call support activities as needed and work extended hours to complete project activity or catch up on workload.
Assist with the LOB refresh project of 1000 devices a month.
This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US.
Qualifications
This will be a First Shift Position-
The Depot ISC's will be packing and moving large quantities of equipment and should be able to lift 50 lbs.
Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool).
Demonstrate advanced hardware knowledge.
Demonstrate working knowledge of SCCM Environment and LOB build images.
Problem Solving & Decision Making, Business Knowledge & Partnership, Self -Management, Leadership, Planning & Project Management, Organization and Communication skills are required.
Knowledge of Remedy, and IT Asset Management are desirable.
Additional Information
Thanks & regards
Praveen K. Paila
************
$35k-54k yearly est. 1d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Information technology technician job in Hartford, CT
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in InformationTechnology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in informationtechnology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 44d ago
Technical Support Specialist
Default Gebbs Healthcare Solutions
Information technology technician job in East Haven, CT
Job DescriptionDescription:
Technical Support Specialist
East Haven, CT
CPA medical Billing a division of GeBBS Health Care company is currently seeking an experienced Technical Support Specialist to join our team. Connecticut based candidates only.
The IT Support Specialist is responsible for providing high-quality Tier 1 and Tier 2 technical support to our US workforce of employees. This role focuses on resolving everyday IT issues, managing device and account support, and ensuring smooth onboarding/offboarding processes.
We are looking for someone who thrives with autonomy, takes pride in being a reliable problem-solver, and moves quickly to keep things running smoothly. You should be comfortable being the first line of support, and eager to improve processes as we scale. This role is critical to our day-to-day operations and calls for someone ready to take full responsibility and lead the function. This role is on-site in East Haven, CT.
Qualifications
· Bachelor's degree in related field or equivalent years of experience.
· 3+ years in IT support, preferably within a remote or decentralized environment.
· Proficiency in troubleshooting operating systems (Windows and mac OS), basic networking, and remote support tools.
· Strong interpersonal and communication skills with a customer-centric mindset.
· Naturally proactive and comfortable working within a dynamic and decentralized environment.
· Naturally inquisitive with a desire to solve problems and dig into detailed analysis.
· Ability to prioritize tasks, be organized and manage competing priorities effectively.
· Proven ability to communicate effectively to various audiences/levels including leadership through various mediums
· Experience with device management platforms like Intune
· Familiarity with IT ticketing systems and basic ITIL principles.
· Relevant technical certifications
Requirements:
Responsibilities
Provide first-line support by troubleshooting hardware, software, and supporting company endpoint devices
Work with team members in multiple locations to provide support. Delivering service and support to end-users working onsite and remote
Maintain IT asset inventory and documentation, tracking hardware lifecycles and software licenses
Manage IT onboarding and offboarding, ensuring seamless provisioning and deprovisioning of company hardware, software, and accounts
Support the deployment and troubleshooting of remote management tools and company-specific applications.
Implement and maintain system hardening standards, including company specified group policies to ensure the security and compliance of IT system
Support our adoption of new tools, including management of users and configuration of SAML and other SSO mechanisms
Follow standard processes and procedures
Use helpdesk ticketing system for tracking issues and problem resolution
Maintaining prompt and effective inter and intra-team communication
$44k-75k yearly est. 2d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology technician job in Bridgeport, CT
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-44k yearly est. 11d ago
IT Support Technician Level 2
Beyond It Support LLC
Information technology technician job in Norwalk, CT
Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
About Us:
We are an MSP committed to delivering top-notch IT support and solutions to local businesses. Were looking for a skilled Bench Technician with 3-5 years of experience to help us keep our clients hardware running smoothly and efficiently.
Job Description
What Youll Do:
Diagnose, repair, and refurbish IT equipment including desktops, laptops, servers, and networking hardware
Troubleshoot hardware issues quickly and accurately to minimize client downtime
Assemble and prepare equipment for deployment or return to clients
Maintain detailed records of repairs, parts used, and test results
Manage and organize repair bench workspace and inventory of spare parts and tools
Work closely with help desk and field technicians to support client needs and share technical insights
Assist in configuring and testing equipment before its delivered or deployed
Stay up to date on the latest hardware technology and repair techniques relevant to MSP services
Onsite work at Clients locations as needed. Including setups, pickups, drop-offs
Manage incoming deliveries and inventory.
Additional Duties and Responsibilities:
Improve customer service, perception, and satisfaction.
Fast turnaround of Customer Requests.
Ability to multi-task
Ability to work in a team and communicate effectively.
Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
Escalate service requests that require engineer level support, following ticket to resolution.
Responsible for entering all time and expenses in ConnectWise as they occur.
Enter all work as service tickets in ConnectWise.
Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
Who You Are:
You have 3-5 years of solid experience as a Bench Technician or similar role within IT support or repair
A Plus Certification
Comfortable with a variety of IT hardware from desktops and laptops to networking devices and servers
Detail-oriented and able to troubleshoot with patience and precision
Able to handle multiple repair jobs efficiently in a fast-paced environment
A good communicator who can work collaboratively with a small team and interface with clients when needed
Reliable and proactive, taking ownership of your work from start to finish
Advanced understanding of operating systems, business applications, printing systems, and network systems.
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
Diagnosis skills of technical issues.
Familiarity with MSP workflows, ticketing systems, or IT service management is a plus
Travel to clients locations as needed (Must have reliable transportation)
Why Join Us?
A friendly, supportive team atmosphere where your skills really make a difference
Hands-on experience with a wide range of hardware in a growing MSP environment
Opportunities to expand your technical knowledge and grow your career
Competitive pay and flexible work arrangements tailored for work-life balance
A chance to help local businesses stay productive and secure with your expertise
If youre ready to bring your repair skills to a growing MSP where youll be valued and challenged, wed love to hear from you!
Travel to clients locations as needed (Must have reliable transportation)
$37k-64k yearly est. 5d ago
IT Service Desk Technician II (Contracted)
M&S Consulting 4.5
Information technology technician job in Brewster, NY
Job Summary: Hourly Contract Role with possible Contract to Hire option
We are seeking a skilled IT Service Desk Technician (Level 2) to provide both IT and Operational Technology (OT) support to non-technical end-users in a fast-paced, manufacturing or industrial environment. This position involves delivering in-person and remote support, independently performing device setup, troubleshooting, maintenance, and upgrades across a range of hardware and software platforms.
The technician will be responsible for resolving technical issues, fulfilling service requests, and answering user inquiries with a focus on quality, efficiency, and exceptional customer service. Adherence to company IT policies, especially those related to security protocols, is essential. The ideal candidate will have strong interpersonal skills, the ability to communicate clearly with end users, and a proactive approach to problem-solving.
This role also serves as hands-on support for the infrastructure team, assisting with the physical deployment, troubleshooting, and maintenance of network equipment such as switches, access points, servers, printers, and cabling. The technician will ensure smooth operation and integration of systems across automation layers, factory IT environments, and enterprise infrastructure - both onsite and at remote locations.
Success in this role requires strong collaboration with cross-functional teams including IT, Maintenance, and Engineering, with a focus on system reliability, uptime, and operational continuity. This is a 100% onsite position at the local facility.
Essential Duties and Responsibilities:
40% Trouble shooting, Problem Solving and Support:
Provide hands-on and remote troubleshooting for a wide range of systems, including servers, PCs, cameras, and network devices.
Respond to escalated Service Desk tickets, ensuring timely resolution and communication with end users.
Install, configure, and troubleshoot hardware and software on desktops, laptops, servers, and other IT equipment.
Image PCs, install software, and set up peripheral devices to meet company standards.
Maintain detailed and up-to-date documentation within the ticketing system, including current status, troubleshooting steps, and resolutions.
Complete a minimum of five service tickets per day, maintaining a high level of accuracy and professionalism.
Deliver exceptional customer service by assisting end users with technical issues in a clear, courteous, and professional manner.
Build positive relationships with employees and team members to understand needs and provide effective IT solutions.
40% Hardware and Software Support:
Support the implementation, maintenance, and troubleshooting of computer hardware and software as directed by the Infrastructure Team.
Partner with Level 3 IT teams for network and infrastructure support, including remote troubleshooting and incident resolution.
Assist in maintaining local IT assets and ensure they are compliant with security and operational standards.
20% OT Support:
Collaborate with IT Level 3 and Engineering teams to support OT systems and ensure the reliable integration of OT and IT networks.
Assist in the deployment, configuration, maintenance, and troubleshooting of OT systems including SCADA, PLCs, DCS, HMIs, and related industrial control equipment.
Provide backup support for first-line OT issues, helping maintain uptime and continuity of operations.
Contribute to cybersecurity efforts by adhering to OT/IT policies and assisting with compliance and security initiatives.
Contribute to root cause analysis and support incident response for OT-related system failures.
Work closely with cross-functional teams, including Infrastructure, Engineering, and Maintenance, to deliver integrated support solutions.
Accurately gather and document user requirements to support technical resolutions or escalate appropriately.
Job Qualifications:
Required:
Education:
Bachelor's degree in computer science, InformationTechnology, or a related field.
Equivalent experience in the industry may be considered in lieu of a degree.
Preferred:
Technical Experience:
Familiarity with SCADA software (e.g., Wonderware, IBA, GE iFIX) and Manufacturing Execution Systems (MES) platforms (e.g., AVEVA).
Understanding of Internet of Things (IoT) from a connectivity and data management perspective.
Skills:
Excellent problem-solving skills with the ability to work effectively under pressure.
Strong communication and interpersonal skills to collaborate effectively with team members and stakeholders.
Job Experience:
Required:
Minimum of 5 Years of Experience: At least 5 years of experience in IT operations and/or infrastructure management.
Project Management and Leadership: Strong project management and leadership skills, with a proven ability to lead cross-functional teams.
IT Infrastructure Operations: Demonstrated experience in IT infrastructure operations, including:
Windows servers
Azure cloud services
Basic networking concepts
Virtualization Technologies: Proficiency in virtualization technologies, including Azure HCI and Hyper-V.
Backup Technologies: Experience with backup technologies and disaster recovery solutions.
Operational Technology/IoT Devices: Familiarity with IT operational technology and Internet of Things (IoT) devices.
Knowledge, Skills and Abilities:
Required:
Strong Understanding of Industrial Automation: In-depth knowledge of industrial automation and control systems.
Problem-Solving and Analytical Skills: Excellent problem-solving and analytical abilities to address complex challenges.
Project Management and Leadership: Proven project management and leadership skills to guide teams effectively.
Communication and Collaboration: Effective communication and collaboration skills to work well with team members and stakeholders.
Preferred:
Cybersecurity Knowledge: Familiarity with cybersecurity principles, particularly in industrial environments, including risk assessment and mitigation strategies.
Relevant Certifications: Certifications in relevant technologies (e.g., Cisco, Microsoft, CompTIA).
*Environmental characteristics described are representative of those an employee encounters while performing essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements reflect the general details necessary to describe the principle functions of the occupation and should not be construed as a detailed description of all work requirements that may be inherent in the occupation.
*M&S Consulting proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a protected veteran, or any other characteristic protected by law.
$47k-63k yearly est. Auto-Apply 3d ago
Technical Support Analyst (Part-time Opportunity for Undergrads)
Sectra
Information technology technician job in Shelton, CT
Are you in your final year of a Computer Science or related degree and ready to get your foot in the door at a company that's doing work that actually matters? Sectra is hiring part-time Technical Support Analysts in Shelton, CT - and this is more than just a job. It's a launchpad for your career.
Why Sectra?
We're not your average tech company. We build cutting-edge software that powers medical imaging systems in hospitals and healthcare networks around the world. That means real impact - every line of code, every solution, every person here contributes to helping doctors and patients every day.
But what really sets us apart?
Innovation is our DNA - We've been pushing boundaries in med tech and secure communications for over 40 years - and we're just getting started.
Global reach, local team energy - We have offices in 14 countries but operate with the creativity and speed of a startup.
Culture-first, people-focused - The culture is collaborative, supportive, and fun. Employees enjoy coming to work every day.
Growth mindset - Join us part-time now, grow with us long-term. This role is designed with the intention to transition into full-time employment after graduation.
You're a Great Fit If You:
Are entering your final year of a Bachelor's or Master's program in Computer Science, IT, or a related field
Enjoys tinkering with technology in their free time-whether it's building home labs, experimenting with Raspberry Pi, setting up personal servers, modding gaming systems, or learning new tools just for fun-and is naturally curious about how things work and how to make them better.
Communicate clearly, learn quickly, and collaborate well
Are excited about starting your tech career in a company with purpose
Can work in our Shelton, CT office
$44k-75k yearly est. 60d+ ago
Information Technology & Data Analytics Intern - Summer 2026
Henkel 4.7
Information technology technician job in Stamford, CT
At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil, 'all, Loctite, Snuggle, and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you'll do
* Provide project and ongoing system support for HCB (Consumer Goods business unit) and Hair Professional, Supply Chain, Functions primarily in the Americas region
* Work with large-scale datasets and modern analytics tools in a real IT environment, gaining exposure to cloud platforms, data pipelines, and business intelligence systems used across the Americas region
* Collaborate with business stakeholders as part of a diverse, multi-regional IT team to tackle real-world challenges and deliver impactful, data-driven solutions
* Develop and maintain data pipelines using Azure and Databricks to support analytics and reporting needs.
* Write and debug Python scripts for data transformation, automation, and issue resolution.
* Support system enhancements and bug fixes by collaborating with IT and business teams to improve existing solutions.
* Support and update PowerBI dashboards to deliver actionable insights to stakeholders across the Americas region.
* Document technical processes and collaborate with global teams to ensure knowledge sharing and solution scalability."
What makes you a good fit
* An undergraduate student (rising junior senior) pursuing a degree in Computer Science, Engineering or Data Analytics
* Proficiency in Python for scripting, automation, and data transformation
* Prior experience with cloud platforms like Azure preferred
* Familiarity with project delivery methodologies such as Agile, and experience in collaborative, iterative development environments
* Proactive and eager to learn, with a willingness to explore new technologies through Henkel's virtual training resources
* Strong communication skills, with the ability to translate complex technical concepts into clear, business-friendly language
Some benefits of joining Henkel as an intern
* Exciting projects that allow you to make real impact and collaborate with Henkel colleagues worldwide.
* Countless learning opportunities available through Henkel's online learning platform with over 9,000 professional courses.
* Networking events with Henkel business leaders, experts and sustainability ambassadors.
* Ongoing feedback discussions throughout the internship that allow you to accomplish concrete goals.
* In-person and virtual social events to connect with other Henkel interns across the country.
Following your internship, you may be invited to join Henkel as a returning intern or full-time employee.
Additional information
* This internship is eligible for a housing stipend or relocation support.
* Henkel's Summer 2026 internship program starts on May 27th, 2026, and runs through mid-August.
* Recruitment for our 2026 internships starts in late August 2025 and runs through early March 2026 or until all our positions are filled.
* If selected to move forward in our recruitment process, you will receive an email from our talent acquisition team.
* If a position you applied to is filled by another candidate, you will receive an email from our team alerting you that the position is closed.
The salary for this role is $22-$27/hour. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
JOB ID: req75212
Job Locations: United States, CT, Stamford, CT
Contact information for application-related questions: *****************************
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
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How is work at Henkel
About Henkel
Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
$22-27 hourly Easy Apply 17d ago
Systems Support Specialist
The Technology Group 4.0
Information technology technician job in Hartford, CT
Information technology technician job in Fairfield, CT
Evolution the world leading B2B provider for online casinos. is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games.
Since 2006, Evolution has been the leading product company of virtual casino games. We've evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world.
Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada.
Job Description
The IT Specialist is responsible for assembling and maintaining in-house technology equipment and studio assets. This includes installing, configuring, diagnosing, repairing, and upgrading all studio hardware, software and equipment while ensuring its optimal performance. The person will also troubleshoot problem areas in a timely manner and be able to work alone and in a team environment.
Responsibilities
Identifies and delivers required hardware and software service levels according to company policies.
Provides hands-on assistance to the Technical Operations team as needed and relays IT related advice/recommendations.
Provides training to the Technical Operations Team and other relevant personnel as determined by Management.
Become highly familiar with all TechOps related gear, components, procedures, nomenclature, systems, etc. and remain up to date on relevant new technologies and developments.
Installs, configures, tests, maintains, monitors, troubleshoots studio and network hardware, peripheral devices, scanning devices, POE camera equipment, and other products, and associated end user software and networking software products.
Performs on-site analysis, diagnosis, and resolution of hardware/ software problems for a variety of studio and network devices.
Assist in the adaptation and incorporation of A/V hardware into studio environments
Receives and responds to incoming calls, tickets, and/or e-mails regarding hardware problems.
Documents instances of hardware failure, repair, installation, and removal via ticketing system.
Replace colleagues during their vacations, sick leave and other absences. Replacement takes place during the working time, and it is not considered as additional work.
Be aware of and follow regulations (Gaming Regulations, OSHA Compliance, Evolution Policies, Fire Codes, etc.).
Perform other duties, as asked by the Local Technical Operations Manager or Technical Operations IT Manager North America, which are related to this position
Qualifications
1+ years' experience in installing and troubleshooting Microsoft Windows OS, Linux OS, Desktop Hardware with experience in deploying and maintaining servers and network equipment (or relevant combination of similar experience).
6 months experience with POE devices, such as CCTV cameras (desired).
6 months experiencing running and terminating cable, such as Cat6, Cat5, coaxial etc. (desired).
6 months experience working in an Active Directory environment with systems tools such as a Wire Shark, Fluke Meter, Multi-meter and other low voltage based tools (or similar combination).
Effectively communicate in English, both written and oral forms.
Previous experience working in a similar setting preferred.
Must be able to obtain a gaming license.
Willingness and ability to occasionally travel (within North America and abroad).
Ability to work in a deadline-based environment.
Ability to use common hand and power tools.
Ability to lift up to 50lbs.
Additional Information
Benefits:
Competitive Salary
Paid Time Off
Paid Holidays
Medical, Dental & Vision Insurance Plans
Company Paid Life and AD&D Insurance
Commuter Flexible Spending Account (FSA)
Nationwide Employee Discount Program
Full Training & Growth Opportunities
Professional and personal development - for the right person there is opportunity for the role to grow in responsibility
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.
Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).
Evolution USA was established in 2018. More information on Evolution.com.
For more information visit *****************
All your information will be kept confidential according to EEO guidelines.
#EVOCTL
$70k-102k yearly est. 5d ago
IT Specialist - Tech Ops
Evolution Gaming
Information technology technician job in Fairfield, CT
Evolution the world leading B2B provider for online casinos. is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games. Since 2006, Evolution has been the leading product company of virtual casino games. We've evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world.
Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada.
Job Description
The IT Specialist is responsible for assembling and maintaining in-house technology equipment and studio assets. This includes installing, configuring, diagnosing, repairing, and upgrading all studio hardware, software and equipment while ensuring its optimal performance. The person will also troubleshoot problem areas in a timely manner and be able to work alone and in a team environment.
Responsibilities
* Identifies and delivers required hardware and software service levels according to company policies.
* Provides hands-on assistance to the Technical Operations team as needed and relays IT related advice/recommendations.
* Provides training to the Technical Operations Team and other relevant personnel as determined by Management.
* Become highly familiar with all TechOps related gear, components, procedures, nomenclature, systems, etc. and remain up to date on relevant new technologies and developments.
* Installs, configures, tests, maintains, monitors, troubleshoots studio and network hardware, peripheral devices, scanning devices, POE camera equipment, and other products, and associated end user software and networking software products.
* Performs on-site analysis, diagnosis, and resolution of hardware/ software problems for a variety of studio and network devices.
* Assist in the adaptation and incorporation of A/V hardware into studio environments
* Receives and responds to incoming calls, tickets, and/or e-mails regarding hardware problems.
* Documents instances of hardware failure, repair, installation, and removal via ticketing system.
* Replace colleagues during their vacations, sick leave and other absences. Replacement takes place during the working time, and it is not considered as additional work.
* Be aware of and follow regulations (Gaming Regulations, OSHA Compliance, Evolution Policies, Fire Codes, etc.).
* Perform other duties, as asked by the Local Technical Operations Manager or Technical Operations IT Manager North America, which are related to this position
Qualifications
* 1+ years' experience in installing and troubleshooting Microsoft Windows OS, Linux OS, Desktop Hardware with experience in deploying and maintaining servers and network equipment (or relevant combination of similar experience).
* 6 months experience with POE devices, such as CCTV cameras (desired).
* 6 months experiencing running and terminating cable, such as Cat6, Cat5, coaxial etc. (desired).
* 6 months experience working in an Active Directory environment with systems tools such as a Wire Shark, Fluke Meter, Multi-meter and other low voltage based tools (or similar combination).
* Effectively communicate in English, both written and oral forms.
* Previous experience working in a similar setting preferred.
* Must be able to obtain a gaming license.
* Willingness and ability to occasionally travel (within North America and abroad).
* Ability to work in a deadline-based environment.
* Ability to use common hand and power tools.
* Ability to lift up to 50lbs.
Additional Information
Benefits:
* Competitive Salary
* Paid Time Off
* Paid Holidays
* Medical, Dental & Vision Insurance Plans
* Company Paid Life and AD&D Insurance
* Commuter Flexible Spending Account (FSA)
* Nationwide Employee Discount Program
* Full Training & Growth Opportunities
* Professional and personal development - for the right person there is opportunity for the role to grow in responsibility
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.
Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).
Evolution USA was established in 2018. More information on Evolution.com.
For more information visit *****************
All your information will be kept confidential according to EEO guidelines.
#EVOCTL
$70k-102k yearly est. 10d ago
IT Specialist - DPI
Cipla Ltd.
Information technology technician job in Hauppauge, NY
NOTICE: The posting for local applicants only - is not for those applying for a global assignment and/or for employees working outside of Cipla's U.S. Subsidiaries or Affiliates. Job Title: IT Specialist - Asst. Manager Reports to: Lead IT
Pay Range: $78,000-$101,000
Employment Type: Full Time - Salaried/Exempt
Work Hours/Shift: 8:30AM - 5:00PM
Job Purpose
This IT specialist role is responsible for implementing IT solutions, AI automation and Infra & Security support including Cyber security. The role needs to interact with Cipla support functions and vendors / partners. This role will perform IT Systems Support including Systems Implementation, Network and Infrastructure, Cyber Security, AI automation, CSV, Administration etc., for Manufacturing, Packaging, Warehouse, Quality Systems etc.
Organizational Chart
Key Accountabilities
Application Management
* Build technical understanding of MES applications, Serialization Software's, Quality Systems QC applications/software's and end to end business processes to have the capability to propose system changes, process transformations in line with the evolving business requirements.
* SAP Support for Production, Warehouse and Quality Modules
* Handling Audit Trails, CSV activities
* Network Administration, Cyber Security, AI automation, Software application management, Vendor management, User management with roles and profiles
* Define architecture of enterprise applications needed to have best in class engagement with internal employees, Vendors/Partners, Customers etc.
* Evaluate new technologies, develop innovative solutions to deliver business objectives.
Engage with stakeholders
* Multi-Functional teams across regions eg. Manufacturing, Packaging, WH, QC, QA, Engineering, Finance, HR etc. and IT Business Partners and other IT Verticals.
Strategy & Planning
* Determine opportunities to implement / scale applications across regions where there are similar business processes.
* Build business cases for implementation of tactical solutions where necessary keeping in mind the future Roadmap.
Project Management & Service Delivery
* Track committed project timelines, milestones, budgets, scope deliverables and business outcomes.
* Ensure that key performance indicators, success criteria are aligned with the desired outcomes.
* Propose, Design and Manage support models, ensure delivery of aligned SLAs for Incident, Change, Request Management for the delivered solutions working with partners.
Major Challenges
Driving Data standards and implementing IT Infra and security solutions as per business need
Ensuring applying UpToDate compliance standards in the IT solutions wherever applicable as per the ever changing and updated compliance rules.
Key Interactions
Internal
External
* Business stakeholders - Quality Control, Quality Assurance, R&D, RA, Planning, Engineering, Finance, HR etc.,
* IT business partners
* Corporate IT Infrastructure and security team
* Master Control - MES partner
* Kevin - SCADA implementation partner
* PLC Vendors for validation activities
* Manufacturing and Packaging Machine Vendors
* QC Instruments vendor- Labware, Empower etc
* QA, R&D and RA Application Vendors
* QC Vendors for Implementation, Upgradation, Validation and Qualification Activities
* LIMS/ELN Vendor (Labware)
Dimensions
IT Manufacturing, Packaging and WH Systems support including IT administration, Systems Validation, PLC Validation, Maintain Infrastructure & Security etc.,
IT QC, QA, R&D and RA Systems support including IT administration, Systems Validation, Instrument Software Validation, Maintain Infrastructure & Security etc.,
IT Solutioning and Projects execution and coordination
IT Infrastructure and Networking, Cyber Security, AI automation
Partnering with internal and external teams
Partnering with business functional leads
Key Decisions:
Decisions
Recommendations
Customizing solution (if so to what extent) vs Standardizing/Transforming business process
Follow best practices
Scaling Global solution to other regions vs implementing a Local solution
Understand the business need and applicability
SLAs, Commercial negotiations with partners
Adhere to the agreed timelines with business functions
Skills & Knowledge
Educational qualifications:
A minimum of a bachelor's degree in engineering, InformationTechnology or a related field.
Relevant experience:
4-6 years of work experience across various technology platforms.
Knowledge and experience in handling MES systems, Manufacturing, Packaging and WH machines
Experience with Manufacturing, Packaging and WH IT solutions (MES/SCADA/LIMS etc.,), CSV activities with strong preference in pharmaceutical.
Knowledge and experience in handling QC systems, LIMS, QA/R&D/RA applications
Experience with Quality, R&D, RA IT solutions (Waters/Master Control/LIMS etc.,), CSV activities with strong preference in pharmaceutical.
IT Infrastructure and Networking skills, Experience in Cyber Security and AI automation.
Skills
* Strong skills in IT Manufacturing and Packaging Systems Administration, CSV activities, PLC and QC Systems validation and qualification
* Strong skills in IT Quality Systems Administration, CSV activities, and QC Systems validation and qualification
* SAP Skills in Production, WH, Packaging and Quality modules
* Demonstrated analytical skills
* Understanding MES solutions, Manufacturing software's, SQL database, Application administration etc., and how to apply them to business scenarios.
* Understanding Quality Systems solutions, Quality software's, SQL/Oracle database, Application administration etc., and how to apply them to business scenarios.
* Advanced Microsoft Suite, with strong emphasis, Excel Skills, such Macros
* Experience supporting Manufacturing, Packaging, Serialization and WH solutions, IT infrastructure solutions etc.,
* Experience supporting Quality - QC/QA, R&D and RA software solutions, IT infrastructure solutions, Cyber Security, AI automation etc.
About Cipla
Cipla is a leading global pharmaceutical company, dedicated to high-quality, branded, and generic medicines. We are trusted by healthcare professionals and patients across geographies. Over the last eight decades, we have strengthened our leadership in India's pharmaceutical industry and fortified our promise of strengthening our global focus by consolidating and deepening our presence in the key markets of India, South Africa, the U.S., and other economies of the emerging world. Driven by the purpose 'Caring for Life', Cipla's focus has always been on making affordable, world-class medicines with a reputation for uncompromising quality standards across the world. In the last 85 + years, Cipla has emerged as one of the most respected pharmaceutical names in India as well as across more than 100 countries. Cipla is a fast-growing pharmaceutical company with a continued focus on the expanse of our strong legacy. Over the last five years, Cipla has significantly expanded its portfolio and presence in the U.S. with both a generic and brand division.
InvaGen Pharmaceuticals, Inc.
InvaGen Pharmaceuticals is a Cipla subsidiary engaged in the development, manufacture, marketing, and distribution of generic prescription medicines with focus on a range of therapeutic areas, including cardiovascular, anti-infective, CNS, anti-inflammatory, anti-diabetic, and anti-depressants. The company was founded in 2003 and is based in Central Islip and Hauppauge, New York. In October 2020, InvaGen established its project site in Fall River, Massachusetts to support the launch of Cipla's respiratory business in the United States
Equal Opportunity Employer
Cipla is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, disability, protected veteran status, or any other legally protected group status. At Cipla, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require reasonable accommodation to make your application or interview experience a great one, please contact the recruiter.
Disclaimer on Pay Ranges
About the Salary/ Pay Range: The salary range mentioned above is an anticipated base salary range for this position. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based ongeographic location. In addition to base salary, this position may be eligible for benefits and participation in a bonus program based on performance and company results.
$78k-101k yearly 13d ago
Learn more about information technology technician jobs
How much does an information technology technician earn in Newtown, CT?
The average information technology technician in Newtown, CT earns between $23,000 and $87,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.
Average information technology technician salary in Newtown, CT
$45,000
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