Information technology technician jobs in Scituate, RI

IT Support Technician - Manchester (Onsite) Join a fast-moving aerospace innovator that's redefining how aircraft are built. My client is looking for an IT Support Technician who thrives in a hands-on, fast-paced environment. In this role, you'll be the primary onsite resource -keeping systems running, onboarding new hires, and ensuring our hardware, software, and basic networking are always ready for action. What You'll Do: • Support employees by diagnosing and resolving hardware, software, and connectivity issues • Install, configure, and maintain operating systems, applications, and devices • Set up workstations and accounts for new hires • Perform routine maintenance across IT and OT environments • Handle minor hardware repairs and escalate complex issues when needed • Maintain accurate documentation, ticketing, and asset records • Collaborate with senior IT engineers on system-level troubleshooting • Improve efficiency by following and refining IT procedures What You Bring: • Associate's degree or equivalent experience • 2+ years of IT support experience, ideally in manufacturing • Strong understanding of workstation hardware, OS management, and networking fundamentals • Customer-focused approach with strong communication skills • Ability to lift equipment and work safely at height when required Why Join Us: You'll work alongside engineering and operations teams, not behind a ticket wall. You'll see the impact of your work every day and grow through hands-on learning and mentorship from senior IT engineers. Competitive compensation, full benefits, and long-term development opportunities are included. If you're ready for a role where your work directly supports the future of aerospace, we'd love to hear from you!

ENTEGRATION, Inc., a leading provider of outsourcing, consulting, and systems integration providing IT consulting services to the medical industry, is seeking a motivated, energetic Help Desk Technician to support a large client in Waltham, MA. This is a full-time, hybrid position at our client's Waltham, MA office, with up to 25% travel to other offices in the Boston area required. The ideal candidate will image and update PCs to bring infrastructure up to appropriate standards for our client's configuration of their environment. This role provides a great opportunity to gain hands-on experience in troubleshooting, hardware/software maintenance, and network support in a collaborative environment. A successful candidate will have good intrapersonal skills and be able to interface with management at our client to understand and design solutions to meet their needs. The Help Desk Technician will work closely with our client's management and employees to understand their needs and solve support issues. They will also work closely with other Entegration employees to ensure that standard solutions are implemented and to ensure that best practices are shared amongst all Entegration clients. Duties and Responsibilities: Work with team to image and swap out PCs across the entire network. Travel required to swap and replace equipment. Assist with technical support to end-users via phone, email, or in-person. Troubleshoot hardware and software issues for desktop computers, laptops, and mobile devices Install, configure, and maintain operating systems, software applications, and peripherals. Assist with setting up and managing user accounts, permissions, and access rights in Active Directory. Perform basic network troubleshooting (e.g., Wi-Fi connectivity, IP conflicts, printer setup) Help maintain IT documentation, including hardware/software inventories and technical procedures. Collaborate with senior IT staff for escalated issues and ongoing projects. Ensure the security and privacy of networks and computer systems. Assist with routine maintenance of servers, backups, and system updates. Help team Perform analysis, troubleshooting, diagnosis, and resolution of client systems and network, including IP phone systems Work with team implement, upgrade, migrate, and maintain all Microsoft Windows pc's Collaborate with onsite and remote IT support Team members Qualifications: Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience). 2+ years of experience in a help desk or IT support role in a professional environment. Basic understanding of networking (TCP/IP, DNS, DHCP) and computer hardware. Familiarity with Windows operating systems. Excellent troubleshooting methodology and skills. Ability to work independently and in a team environment Candidates must always retain the highest level of professionalism. Ability to work a flexible schedule is required; may occasionally be required to work outside standard business hours with travel to other satellite locations Willingness to learn new technologies and develop professionally Microsoft Certification (MCSE or MSTP) a plus but not required. Required Technologies: Strong skills deploying, using, and troubleshooting Windows desktop operating systems Understanding of Microsoft Active Directory, Group Policy, and File and Print services Understanding of Office 365 Networking Protocols including DNS, DHCP, & TCP/IP Familiar with Enterprise Anti-Virus technologies An understanding of Terminal /RDP and or Citrix Services administration and troubleshooting Experienced deploying workstations using PDQ, MDT. Candidate must be familiar with automated trouble ticketing systems Candidate must be familiar with automated systems monitoring tools Familiarity with the following technologies is a plus, but not required: Knowledge of Dell hardware Knowledge of Windows Configuration designer Working knowledge of Cisco switches Knowledge of Windows scripting About Us: ENTEGRATION, Inc. is a leading provider of outsourcing, consulting, and systems integration services. Since 2000, ENTEGRATION has worked with medical practices of various sizes, ranging from practices with 2-3 providers in a single office to 10 or more providers spread across several offices. ENTEGRATION specializes in helping our clients implement electronic medical record (EMR) systems from start to finish, including the selection, planning, implementation and on-going support phases. Our focus on medical practices has allowed us to build specific services that today's practices require, including HIPAA security, EMR hosting, EMR off-site backup, and numerous other services. Our clients depend on us to manage their networks and ensure that they are secure, efficient, and reliable. ENTEGRATION understands medical practices and how they run, allowing us to provide the highest level of service. We strive to be more than just a vendor to our clients; we aim to be a trusted technology advisor and valuable partner. You can learn more about ENTEGRATION by visiting ******************** ENTEGRATION, Inc. is an equal opportunity employer.

Mantra Computing, a Managed Service Provider (MSP), located in Needham MA, focused on small/medium businesses, is looking for a customer service focused Help Desk Support Specialist with 2 plus years of experience. The candidate will have strong communications skills and be a people-oriented person, responsible for working with business officers and owners, listening to their diverse business challenges and providing sound technical advice, support, and solutions. This role will be hybrid to start and will convert to fully remote once approved by management. Compensation is between 55K-75K depending on experience. Looking for full-time candidates. Minimum Technical Requirements: - Experience in M365 support and administration and/or Google Workspaces support and administration. - Desktop support for Windows 10/11. - Mac OS desktop troubleshooting support experience preferred. - Active Directory administration experience. - Firewall/VPN experience. - Network/server troubleshooting experience. - Must have experience with remote support tools. - Must have experience with ticketing systems. - Prior experience working with an MSP is a plus - Excellent troubleshooting skills. - Excellent customer service skills. - Experience with Virtual Machines is preferred. Other Considerations: - Professional presentation and attitude. - Interest in joining a small growing company. - Strong interpersonal skills. - Excellent verbal and communication skills. - Comfortable working independently. - Can deal effectively with stressful situations. Please email resume to ***************** Job Type: Full-time Pay: $55,000.00 - $75,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Professional development assistance Vision insurance Schedule: Monday to Friday On call Work Location: Hybrid remote in Needham Heights, MA 02494

Seeking a Desktop Technician with Laboratory support experience for a long-term consulting position in Cambridge, MA 02142. Desktop Technician (Contractor) Initial contract duration is 12 months, with possible extension Mon-Fri, 40 hours/week, standard business hours This role is on-site Job Summary: - Provide comprehensive IT support to research and development site - Troubleshoot computer issues for scientists, both on-site and remotely, managing IT requests through the company ticketing system - Set up lab computers and network connections - Work with vendors, perform computer hardware upgrades, and ensure seamless IT operations within the lab environment - Perform various computer, equipment, and software support tasks - Computer moves, adds and changes Qualifications: - Well rounded desktop support background - Experience working in a laboratory environment - Detail oriented - Pharmaceutical (or other regulated) industry experience is a plus

IT Delivery Head - Property & Casualty Insurance (P&C) Cambridge, MA (3 Days Onsite - Hybrid) We are looking for an experienced Delivery Head to lead end-to-end technology execution, client relationships, and business expansion for U.S. Property & Casualty Insurance accounts. The role requires a strategic leader skilled in managing large-scale delivery, onshore-offshore teams, and revenue growth while ensuring superior client satisfaction. Must-Have Qualifications B.Tech/B.E. or M.Tech/M.E. with 25+ years in IT services and 15+ years in P&C delivery. Proven success in large enterprise delivery and onshore-offshore models. Expertise in cloud (AWS/Azure), Agile methodologies, and stakeholder management. Preferred Experience in Guidewire, Duck Creek, digital modernization, and data analytics. Ability to manage delivery teams of varying scale. Key Responsibilities Strategic Delivery & Portfolio Leadership Lead product/platform delivery and ensure alignment with client and business goals. Manage multiple P&C accounts and technology portfolios (legacy + greenfield). Define delivery strategy, track metrics, budgets, resources, and team performance. Client Engagement & Business Growth Serve as primary onshore contact for senior client leaders. Grow accounts and revenue in partnership with sales. Lead RFI/RFP responses, demos, POCs, and governance sessions. Drive client satisfaction, operational excellence, and financial outcomes. Onshore-Offshore Delivery Management Ensure seamless execution between global delivery centers. Monitor staffing, visa readiness, and Agile delivery adoption. Manage Managed Services across applications and infrastructure. Capability Building & Team Leadership Build and expand onshore delivery and consulting capability. Hire, mentor, and develop senior leaders and cross-functional teams. Foster CoPs, continuous learning, and innovation culture. Technical Governance & Excellence Guide P&C platform delivery (Guidewire, Duck Creek, etc.). Establish strong SDLC, release, configuration, and compliance frameworks. Evaluate new tools and support architecture decisions and ARBs. Stakeholder & Cross-Functional Collaboration Advise leadership on delivery strategy and industry opportunities. Partner with ADM/AMS teams to enhance offerings and market positioning. Drive efficiency, innovation, and solution development across teams.

Job Role: IT Project Analyst Key Responsibilities Manage IT and business automation projects from planning through implementation Collaborate with clients and internal stakeholders to define project goals, gather requirements, and deliver successful outcomes Build process automations using Microsoft Power Platform tools such as Power Automate, SharePoint, Lists, and Power Apps Design and maintain dashboards and reports in Power BI and Microsoft Fabric Support database-related work, ensuring proper design, data integrity, and relational structure Apply AI fundamentals to improve workflows and analytics Track project timelines, budgets, and communications MUST HAVES: · 3-5 years of proven experience managing IT projects and working cross-functionally with technical teams · Proficiency with Power BI and Power Automate strongly preferred · Working knowledge of SQL Server and database structures strongly preferred NICE TO HAVES: · Familiarity with SharePoint, Lists, Power Apps, and Microsoft Fabric preferred · Understanding of AI concepts and how to apply them in business environments preferred

Title: Network Support Technician Fully Onsite Job Required experience in Windows Refresh, imaging, migration, and deployment. Troubleshoot and resolve incidents for desktops/laptops hardware and software issues. Installing and configuring County standard Hardware and Software Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines

About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 84,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************** Job Title: AS400 Support Lead Location: Framingham, MA (Onsite) Job Summary Seeking an experienced professional with expertise in AS400 and RPGILE development to lead and enhance AS400RPG400ILE projects Job Description Design develop and maintain applications on the AS400 platform using RPGILE and AS400 RPG programming languages Collaborate with cross-functional teams to gather and analyze business requirements Optimize existing AS400 applications for performance and scalability Ensure adherence to coding standards and best practices within the AS400 RPG400ILE skill cluster Participate in code reviews and provide technical guidance to junior developers Stay updated with industry trends and emerging technologies relevant to AS400 and RPGILE development Support integration of AS400 systems with other enterprise applications and databases Roles and Responsibilities Lead technical design and architecture discussions for AS400 RPGILE projects Mentor and coach development teams to enhance skills and productivity Drive the implementation of complex functionalities and troubleshoot critical issues Manage project timelines deliverables and ensure quality standards are met Collaborate with stakeholders to align technical solutions with business objectives Conduct performance tuning and code optimization to improve system efficiency Facilitate knowledge sharing sessions and documentation for sustainable development practices Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.

Hi We are looking for an IT Support Engineer with 1-4 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools. Job Title: Desktop IT Support Engineer (5) Openings Location: MA / Mansfield Onsite Work Full Time Start date: 18th December 2025 Job Responsibilities: IT Support Engineer - (1-4 Yrs) Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project. Technical Skills: M365 Azure AD ServiceNow Basic networking skills Complex system Troubleshooting skills Printer management AV solution support VIP support Printer and industrial scanner support

GLASTONBURY PUBLIC SCHOOLS Glastonbury, Connecticut NOTICE OF VACANCY Coordinator of Multimedia Services (Non-Contract) Full-Time, 12 months, 40 hours per week ANNUAL SALARY: Range $85,375-$92,857 Full Benefits Provides services, support, assistance and in many cases coordinates the multimedia needs across the district for Drama/Musical productions, GHS Pops Concert, HS Graduation and many other events. Coordinates and provides support for internal and external groups using lighting and sound for stage productions, or events afterschool, in the evening or on weekends. Recruits, trains and manages a staff of multimedia student employees. Mentors students in A/V club to learn equipment and support multimedia needs for before/after school events. QUALIFICATIONS: Knowledge of managing lighting and sound for musicals, band/orchestra events and drama productions on a stage. Knowledge of programming lighting and sound consoles functions and operations. Knowledge of complex audio and video production devices and equipment. Successful candidate should be detail oriented and able to multitask in a fast- paced environment. STARTING DATE: February 2, 2026 APPLICATIONS: Apply online at ********************* - Posting #2568 See Coordinator of Multimedia Services Job Description posted on Glastonbury Public Schools' website for complete information on job requirements and qualifications. GLASTONBURY PUBLIC SCHOOLS IS COMMITTED TO INCLUSIVE WORK ENVIRONMENTS. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.

IT Deployment Technician (PC Imaging & On-Site Setup) Entry-Level Friendly | Paid Training | Hands-On Tech Experience We're looking for a reliable, tech-savvy individual to join our deployment team supporting large-scale PC and laptop rollouts. This is a great opportunity for someone with a background in computer use, technical deployments, or hands-on IT support who wants to build real-world experience-no formal IT resume required. If you're comfortable working with PCs, Microsoft O365, and online applications, we'll provide the training you need to succeed. What You'll Be Doing This role is split into two main areas: PC Imaging & Prep Unpack PCs and laptops and connect them to our imaging lab Install new system images on equipment Rebox and bundle devices for delivery to customer sites On-Site Deployment & Delivery Deliver equipment to customer locations using company HUB vans Unbox and set up equipment at client sites when required Return packaging materials to HQ after deployment Work in teams of two for larger deployments (12+ units); smaller deployments may be handled independently Bonus Skills (Not Required) PC imaging experience Microsoft troubleshooting Familiarity with antivirus software Basic networking or deployment experience What We're Looking For Comfortable using PCs, Microsoft O365, and online applications Some background in computer work, technical deployment, or related hands-on experience Reliable, organized, and able to follow technical procedures Willingness to travel to client sites as needed Valid driver's license preferred Training & Growth We provide hands-on training and ongoing support from our Logistics Manager and Project Managers. Team members are regularly exposed to additional technologies and network fundamentals, making this a strong stepping stone for future IT or technical roles. Job Types: Full-time, Contract, Temporary Education: High school or equivalent (Required) Willingness to travel: 25% (Preferred) Work Location: In person

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

DescriptionThe IT Operations Technician is part of a team that performs a broad range of technical and warehouse operational tasks to support Blue Mantis customers, internal departments, and partners. This position will be responsible for the packing/cleaning of IT equipment such as laptops, and IT peripherals. This position is an entry level position that will provide a potential growth opportunity to become a Blue Mantis Configuration Technician. Key Responsibilities This position is onsite Mon-Friday from 8:00AM to 4:30PM working in our Configuration Center/Warehouse in Pawtucket RI. Receive and inspect incoming shipments for accuracy and damage. Pick, pack, and ship orders according to company standards. Load and unload trucks using forklifts, pallet jacks, or manually. Maintain inventory accuracy through regular cycle counts and data entry. Organize and maintain a clean and safe warehouse environment. Responsible for proper cleaning, packaging and component verification of all equipment Operate warehouse equipment in a safe and efficient manner. Assist with other tasks and departments as needed. Update company systems with required data in a detailed and professional manner Skills, Knowledge & Expertise Previous warehouse or logistics experience - Nice To have Candidate must be able to lift 10-70 pounds regularly. Occasional lifting of items heavier than 100 pounds with help required. Standing, bending, crawling, reaching/stretching, and working on ladders required. Expertise with ServiceNow is a plus Experience with Microsoft Excel & Office 365 Applications. Basic math and computer skills; experience with inventory systems is a plus. Strong attention to detail and organizational skills. Ability to work in a fast-paced environment and follow directions. Forklift certification - Nice To Have Hardware and Operating system familiarity a plus Ability to troubleshoot and communicate issues Excellent communication skills, ability to interact professionally with clients Excellent customer service skills. A+ or Network+ Certification a plus Ability to multitask. Ability and desire to learn new competencies. Includes lifting and moving of IT equipment and boxes. Travel (MA,CT,NH,ME,RI,VT)-as needed Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Just because it's listed it does not mean that you will be awarded the rate listed. Years of experience and specific skills sets justifies the hourly rate that a person will be paid. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

City of East Providence

JOB DESCRIPTION Job Title: IT Operations Technician Division: Administration and Finance Department: Information Technology Reports to: IT Operations Manager Employment Status: 40 hours per week JOB SUMMARY: The IT Operations Technician is primarily responsible for effective support, preventative maintenance, and consultation for the following areas: faculty and staff desktop technology for technology issues and requests including desktop computers, laptops, mobile devices, printers, copiers, software (including installs), helpdesk call and ticket monitoring, student worker coordination, basic network troubleshooting, digital and analog audiovisual/multimedia systems and services; event and meeting space technology; event planning, coordination, and support; conferencing and collaboration services (e.g. video, web, and teleconferencing); videography and streaming services; lecture and content capture services and many other devices. This position is 100% based on-campus in Newton, MA PRINCIPAL DUTIES AND RESPONSIBILITIES: The statements below are intended to describe the principal duties of the person or persons assigned to this job. They are not intended to be an exhaustive list of all job duties and responsibilities. Lasell University has the right to add or change job responsibilities at any time. Answer phone/email/ticketing requests for support and log all support requests in the ticketing system Computer setup for new hires, moves, and changes (file migration, user preferences, etc.) Deploy and maintain network printers Provide "fixes" and modifications of installed software Assist Infrastructure technicians by providing basic networking troubleshooting and assistance in hardware repair/replacement Troubleshooting and maintain classroom and multimedia technologies and AV equipment Provide AV setup and support for events and meetings Maintain public and lab computing spaces Collaborate on the creation and testing of computer/OS images for faculty and staff computers Utilize Intune to display software packages and updates Create and maintain knowledge base articles Responsible for asset management and physical & digital security of desktop and mobile technology Maintain Physical Security of computers Provide guidance and support to IT student workers Diagnose & replace computer components Other duties as assigned MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB: Education level: Bachelor's degree in Information Technology field or 2 years relevant work experience. Technology skills: * Comprehensive understanding of PC and Mac hardware and experience performing substantial repairs on desktop computers and laptops * Intermediate (2+ years) PC/Mac/Printer Hardware configurations and troubleshooting * Experience installing and troubleshooting software and hardware * Knowledge of desktop security/networking and standards and working knowledge of local area networks (wired/wireless) * Experience delivering tier 2-3 desktop support to end users in a mixed Windows and Mac environment * Experience with troubleshooting Extron AV systems * Experience with wired/wireless microphone systems, audio amplification and PA systems * Experience using TeamDynamix or similar ITSM tool * Experience with LDAP, Active Directory and group policies, data recovery tools, DHCP, and DNS * Experience with Intune * Familiarity with Microsoft Office applications Other Skills/Requirements of the Job: * 2+ years related experience * Strong technical troubleshooting and resolution skills with demonstrated ability to learn new skills quickly and strong research and analytical skills for more complex issues/problems * Must be able to work independently on complex work with minimal direction as well as collaboratively within a team setting as either participant or leader * Strong communication, collaboration, organizational and time management skills including the ability to multi-task, prioritize, and independently manage a changing workload in a wide variety of settings and situations * Proven ability to perform well under stress when confronted with emergency, critical or unusual customer situations | ability to maintain a strong sense of urgency | appropriate use of judgment as to when to escalate difficult situations or seek guidance * Ability to follow up on assignments from IT Operations Manager and complete tasks in a timely manner * Attentive to detail and documents work as well as communication with clients through ticket tracking system (TeamDynamix) * Demonstrated ability to deliver professional customer service * Ability to work occasionally adjusted work hours during peak academic periods and special events CERTIFICATION, REGISTRATION OR LICENSURE REQUIRED BY THE JOB: * Desktop support related certifications such as: MSCE, A+, Network +, CCNA, ACMT a plus PHYSICAL AND VISUAL REQUIREMENTS OF THE JOB: * (Pick the one from each category that best suits this position): Physical Effort: ___Average physical effort with some handling of light weights such as supplies or materials on an infrequent basis. (10 - 15 lbs.) ___ Occasionally an above average amount of physical effort including consistent standing, lifting and carrying light to moderately heavy materials or equipment. __x_ High level of physical effort such as pushing, pulling, bending, lifting and carrying heavy objects. (Over 50 lbs.) Visual: ___ Average visual effort with infrequent exposure to visually demanding work. __x_ Above average visual effort with frequent exposure to visually demanding work involving detailed work. ___ High level of visual effort with continuous exposure to highly detailed work requiring substantial concentration. What is the extent of exposure to unpleasant work conditions required in carrying out job duties? Check Only One from each category. __x_ Work performed in an environment with correctable conditions such as lighting and room temperature. ___ Work performed in an environment requiring occasional exposure to weather extremes, fumes , odors and/or noise. ___ Work performed in an environment requiring constant exposure to weather extremes, fumes, odors and/or loud noise Hazards: __x_ Normally, no exposure to job hazards; probability of injury is remote. ___ Occasional exposure to job hazards, resulting in some injury, lost time, or threatening to one's personal health. ___ Frequent exposure to job hazards, resulting in injury, lost time, total disability or death.

At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first! Job Summary: We are seeking a skilled and proactive System Administrator to manage, maintain, and support our cloud, end user, and infrastructure systems. The ideal candidate will have strong experience with troubleshooting end user systems, Microsoft 365 administration, and core Windows Server and TCP/IP network environments. This role is pivotal in ensuring the stability, security, and efficiency of our end user systems and infrastructure. Both on-premises and cloud-based systems. This position will also support our classified systems. Compensation Range: $70,000 to $90,000.00 annually. Key Responsibilities Administer and support Microsoft 365 services, including Exchange Online, SharePoint, Teams, OneDrive, Azure IaaS, PaaS, SaaS, and on-premises network technologies. Develop and maintain PowerShell scripts for automation of administrative tasks, system configurations, and reporting. Install, configure, and manage Windows Server environments, Active Directory, DNS, DHCP, Group Policy Objects (GPO), Hyper-V, and Intune. Install, configure, and manage network infrastructure. Monitor system performance and troubleshoot hardware, software, and network issues. Manage user accounts, permissions, and group memberships across on-prem and cloud environments. Ensure proper patch management and regular software updates. Maintain security best practices including endpoint protection, multifactor authentication, and conditional access policies. Provide Tier 1 and 2 technical support and resolve escalated help desk issues. Participate in IT projects such as cloud migrations, software deployments, and infrastructure upgrades. Support our modernizations to positively change our systems. Support the internal and external training needs to promote user adoption of new and changed systems. Act as an information security team member supporting our requirements. Synergize with the IT teams to support ITSM and Agile practices. Document procedures, configurations, and system changes in a clear and organized manner. Collaborate with vendors and service providers as needed. Qualifications Required: Proven experience as a System Administrator or similar role (3+ years). Proficiency in PowerShell scripting and automation. Hands-on experience with Microsoft 365 administration and tools (Intune, Defender, Azure Active Directory, Azure IaaS). Strong understanding of Windows Server architecture and services. Knowledge of networking (TCP/IP, DNS, VPN, vLANs, etc.). Experience with virtualization platforms (e.g., Hyper-V). Obtain a government clearance or already have one. Preferred: Experience in hybrid environments integrating on-prem and cloud resources. Familiarity with NIST 800-53, 800-171 frameworks Security+ or similar certifications Soft Skills Strong problem-solving and analytical skills. Excellent communication and interpersonal abilities. Capable of working independently and as part of a team. Detail-oriented with strong documentation skills. WORK ENVIRONMENT: On-Site Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Third-Party Recruiters Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact ************************************.

Job Code **5049** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=5049) **OLH Technical Services** , a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking an **IT Systems Administrator and Security Specialist** to join our Team in **Newport, RI.** **Job Duties** + Perform routine system updates, patches, and configuration changes to ensure the security and integrity of the systems, which shall be completed as dictated by the severity of the vulnerability based on vulnerability reports provided from scanning tools. + Create, modify, and deactivate user accounts and permissions as necessary to maintain access control and ensure that all user accounts are properly managed and authorized, upon notification of a personnel change from the AIMTC leadership + Monitor system performance, troubleshoot issues, and optimize system operations for systems that AIMTC is responsible for every 4 hours. Upon notification of an outage from AIMTC personnel, automated monitoring services, or notification from customers, the Contractor shall immediately monitor, troubleshoot, and optimize said systems. + Implement and maintain backup and recovery procedures for systems that AIMTC is responsible for, to prevent data loss and ensure business continuity. + Enforce security policies, monitor for security breaches, and respond to incidents for systems that AIMTC is responsible, in accordance with defined best practices and DoD policies. + Conduct cyber analysis and make recommendations on cyber tools, processes, and procedures to enhance the security of individual platforms, systems, or networks to the AIMTC Technical lead as needed on a monthly basis. + Implement security settings and resolve any hardware and software interface and interoperability issues that occur during the implementation for systems that AIMTC is responsible for, in accordance with defined best practices and DoD policies. + Install and integrate updates, fixes, and enhancements of operating systems, databases, and application software for systems that AIMTC is responsible for, as updates become available from manufactures. + Manage system assets to ensure performance, capacity, and availability for systems that AIMTC is responsible for. + Document systems administration and technical support for establishment, test, upgrade, and operational support of systems, network, workstations, and support equipment hardware and software hosted on systems that AIMTC is responsible for. + Provide monthly recommendations for systems administration and technical support for establishment, test, upgrade, and operational support of systems, network, workstations, and support equipment hardware and software hosted on systems that AIMTC is responsible for, and submit the recommendations to the AIMTC Lead System Administrator, Lead Software Engineer, and Technical Lead. + Install, configure, and maintain web servers using Internet Information Services (IIS) or Apache, as part of the systems that AIMTC is responsible for, upon receipt of webserver change request provide as GFI. + Ensure data integrity and consistency across SQL Server and MySQL databases, as part of the systems that AIMTC is responsible for, on a monthly basis. **Qualifications** + A minimum of 5 years experience as a system administrator in a cloud environment + A minimum of 2 years experience in installing and configuring web servers + A minimum of 1 year experience with PKI (Public Key Infrastructure) implementation and best practices + A minimum of 5 years experience in database administration on enterprise level databases. + IAT (Information Assurance Technical) Level II certification VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

ABOUT THE ORGANIZATION: Edesia is a non-profit social enterprise on a mission to end global malnutrition. We manufacture and distribute life-saving, ready-to-use therapeutic foods-such as Plumpy'Nut and Nutributter-to treat and prevent malnutrition among children and mothers in the world's most vulnerable and hard-to-reach communities. Through strong partnerships with leading humanitarian organizations, NGOs, and Ministries of Health, we ensure our products reach those who need them most-even in the midst of the most complex and challenging humanitarian emergencies. JOB SUMMARY: The IT Systems and Applications Administrator is responsible for the administration, optimization, and support of the company's IT infrastructure and enterprise applications. This includes systems such as virtual desktop environments, business-critical applications, cloud services, and analytics platforms. The ideal candidate has hands-on experience with VDI (Virtual Desktop Infrastructure), Microsoft Intune, Power BI, along with a proactive approach to systems monitoring, issue resolution, and continuous improvement. RESPONSIBILITIES AND DUTIES: Key Responsibilities: Infrastructure & Systems Management Maintain, configure, and monitor servers, storage, networking, and VDI environments. Administer Microsoft Intune for device management, compliance, and endpoint security. Perform patching, backups, and system updates on a regular schedule. Manage Active Directory, DNS, DHCP, and group policies. Ensure high availability and disaster recovery planning for core systems. Application and Data Management Install, configure, and support enterprise and business applications, including Power BI. Manage access, permissions, and integrations between applications. Support Power BI datasets, gateways, and scheduled refreshes in collaboration with data teams. Perform routine SQL database management and write basic queries for reporting or troubleshooting. Troubleshoot application issues and coordinate with vendors or developers when needed. Security & Compliance Enforce system and data security policies across infrastructure and applications. Use Intune and other tools to monitor and enforce device compliance. Support audit and compliance requirements through documentation and reporting. Support & Collaboration Provide Tier 1/2 support for infrastructure and application issues. Work with cross-functional teams to understand application requirements. Document procedures, configurations, and solutions for internal use. QUALIFICATIONS: Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience. 3-5 years of experience in systems and application administration roles. Strong hands-on experience with VDI platforms (e.g., VMware Horizon). Proficiency in Microsoft Intune for device and endpoint management, along with familiarity in managing Microsoft 365, Windows Server, Active Directory, and virtualized environments. Practical experience with Power BI, including data refresh management, gateways, and report publishing, plus basic SQL querying skills. Experience with cloud platforms such as Azure or AWS is preferred. Demonstrated strengths in troubleshooting, analytical thinking, communication, and independently managing multiple priorities while meeting uptime, SLA, security, and compliance requirements. WORKING CONDITIONS: General office environment. High utilization of office equipment, phones, computers, etc. Occasionally works in the production and warehouse areas-the ability to work remotely, as needed or requested. The requirements described are representative of those that must be met to perform the essential functions of this job successfully. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform these essential functions.