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The differences between infrastructure support specialists and technical specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an infrastructure support specialist and a technical specialist. Additionally, an infrastructure support specialist has an average salary of $94,997, which is higher than the $88,773 average annual salary of a technical specialist.
The top three skills for an infrastructure support specialist include infrastructure support, troubleshoot and cloud. The most important skills for a technical specialist are customer service, technical support, and patients.
| Infrastructure Support Specialist | Technical Specialist | |
| Yearly salary | $94,997 | $88,773 |
| Hourly rate | $45.67 | $42.68 |
| Growth rate | 10% | 10% |
| Number of jobs | 135,837 | 121,151 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 57% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An infrastructure support specialist generally plays a support role in the IT world, with "support" here not referring to an auxiliary role. They also help with the management and usability of organizational data and information. Their primary responsibility is to make sure the business goals of the company or enterprise are met by ensuring all data centers are functional, including elements such as network systems, software, hardware, and data storage facilities. They may also have to carry out complex technical evaluations and suggest proposed physical architectures along with elaborate designs.
The role of technical specialists is to provide technical support for applications and programs to staff members and customers within an organization. They train staff and customers on products and apps and offer advice on the best practices for utilizing technical programs and applications. They also design training materials to teach other staff members the most effective methods of using its technology. It is also their job to reduce company costs by looking for ways to improve productivity and lessen expenses.
Infrastructure support specialists and technical specialists have different pay scales, as shown below.
| Infrastructure Support Specialist | Technical Specialist | |
| Average salary | $94,997 | $88,773 |
| Salary range | Between $68,000 And $130,000 | Between $62,000 And $126,000 |
| Highest paying City | Jersey City, NJ | Washington, DC |
| Highest paying state | California | Delaware |
| Best paying company | Barclays | Finnegan Henderson Farabow Garrett & Dunner |
| Best paying industry | Finance | Technology |
There are a few differences between an infrastructure support specialist and a technical specialist in terms of educational background:
| Infrastructure Support Specialist | Technical Specialist | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between infrastructure support specialists' and technical specialists' demographics:
| Infrastructure Support Specialist | Technical Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 89.4% Female, 10.6% | Male, 71.2% Female, 28.8% |
| Race ratio | Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 13.4% White, 53.5% American Indian and Alaska Native, 0.4% | Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 12.5% White, 54.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |