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Junior sales associate vs sales associate and customer service

The differences between junior sales associates and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. Additionally, a junior sales associate has an average salary of $79,871, which is higher than the $28,654 average annual salary of a sales associate and customer service.

The top three skills for a junior sales associate include inventory control, customer service and POS. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.

Junior sales associate vs sales associate and customer service overview

Junior Sales AssociateSales Associate And Customer Service
Yearly salary$79,871$28,654
Hourly rate$38.40$13.78
Growth rate--4%
Number of jobs417,354298,588
Job satisfaction--
Most common degreeBachelor's Degree, 54%High School Diploma, 34%
Average age4140
Years of experience-12

What does a junior sales associate do?

A junior sales associate is considered a newbie in the workplace. They usually undergo training and seminars to understand the duties of being a sales associate. Typically, they handle work in a merchandise store, such as sales monitoring. They may also be seen in a clothing shop or office supply store, or they may be seen handling other basic needs. Sometimes, they do administrative tasks, including answering phone calls and maintaining a good relationship with clients.

What does a sales associate and customer service do?

Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.

Junior sales associate vs sales associate and customer service salary

Junior sales associates and sales associate and customer services have different pay scales, as shown below.

Junior Sales AssociateSales Associate And Customer Service
Average salary$79,871$28,654
Salary rangeBetween $61,000 And $103,000Between $21,000 And $38,000
Highest paying City-Bellevue, WA
Highest paying state-Connecticut
Best paying company-GEICO
Best paying industry-Manufacturing

Differences between junior sales associate and sales associate and customer service education

There are a few differences between a junior sales associate and a sales associate and customer service in terms of educational background:

Junior Sales AssociateSales Associate And Customer Service
Most common degreeBachelor's Degree, 54%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Junior sales associate vs sales associate and customer service demographics

Here are the differences between junior sales associates' and sales associate and customer services' demographics:

Junior Sales AssociateSales Associate And Customer Service
Average age4140
Gender ratioMale, 32.4% Female, 67.6%Male, 39.8% Female, 60.2%
Race ratioBlack or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 19.1% Asian, 8.4% White, 56.1% American Indian and Alaska Native, 0.6%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between junior sales associate and sales associate and customer service duties and responsibilities

Junior sales associate example responsibilities.

  • Manage numerous, highly confidential details for retirement plan deals from start to finish including meticulous preparation of PowerPoint presentations.
  • Update daily records of sales orders and maintain familiarity with dealership fleets including staying update regarding competitor products and offerings.
  • Perform minor repairs on Kohl's jewelry like changing watch batteries and removing watch links.

Sales associate and customer service example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Investigate, analyze, and troubleshoot any issues with a particular delivery.
  • Elicit and record customer information and inquiries via customer relationship management (CRM) software.
  • Move to the CSR position selling and leasing name brand products at a guarantee low price.
  • Provide technical support, and troubleshoot online-base ordering system.
  • Show more

Junior sales associate vs sales associate and customer service skills

Common junior sales associate skills
  • Inventory Control, 32%
  • Customer Service, 25%
  • POS, 7%
  • Sales Transactions, 5%
  • Product Knowledge, 5%
  • Client Relationships, 4%
Common sales associate and customer service skills
  • Customer Service, 21%
  • Plumbing, 20%
  • Sales Associates, 19%
  • Phone Calls, 11%
  • Booking, 9%
  • Math, 8%