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Key holder/manager vs head cashier

The differences between key holder/managers and head cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a key holder/manager has an average salary of $35,371, which is higher than the $31,143 average annual salary of a head cashier.

The top three skills for a key holder/manager include customer service, cash handling and sales floor. The most important skills for a head cashier are customer service, quality customer service, and store operations.

Key holder/manager vs head cashier overview

Key Holder/ManagerHead Cashier
Yearly salary$35,371$31,143
Hourly rate$17.01$14.97
Growth rate--10%
Number of jobs177,394284,733
Job satisfaction--
Most common degreeHigh School Diploma, 37%High School Diploma, 36%
Average age4334
Years of experience6-

What does a key holder/manager do?

A key holder/manager is primarily in charge of opening and closing stores, ensuring that it is secure and in good condition. Moreover, they also are responsible for maintaining the cleanliness of surroundings, managing the surveillance cameras and alarm systems, responding to calls and correspondence, and assisting cashiers or staff when there's an overwhelming amount of customers. A key holder/manager may also participate in helping clients, putting the priority on customer satisfaction. Furthermore, it is essential to implement all policies and regulations to ensure that the store is running smoothly.

What does a head cashier do?

A head cashier is responsible for handling customer's payments efficiently and accurately. Head cashiers assist their colleagues in operating cashier's equipment and customer transactions. Their duties also include attending to a customer's inquiry about a product, processing the replacement of defective items, managing customer complaints, generating daily sales reports, monitoring supplies and inventories, ensuring enough cash for each register, and keeping all the register areas clean and organized. A head cashier should maintain exceptional customer service at all times to provide the best services and experience for the customers.

Key holder/manager vs head cashier salary

Key holder/managers and head cashiers have different pay scales, as shown below.

Key Holder/ManagerHead Cashier
Average salary$35,371$31,143
Salary rangeBetween $21,000 And $57,000Between $26,000 And $37,000
Highest paying City-Vancouver, WA
Highest paying state-California
Best paying company-Prince William County
Best paying industry-Retail

Differences between key holder/manager and head cashier education

There are a few differences between a key holder/manager and a head cashier in terms of educational background:

Key Holder/ManagerHead Cashier
Most common degreeHigh School Diploma, 37%High School Diploma, 36%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Key holder/manager vs head cashier demographics

Here are the differences between key holder/managers' and head cashiers' demographics:

Key Holder/ManagerHead Cashier
Average age4334
Gender ratioMale, 31.0% Female, 69.0%Male, 20.7% Female, 79.3%
Race ratioBlack or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.6% White, 61.4% American Indian and Alaska Native, 0.7%Black or African American, 9.8% Unknown, 5.1% Hispanic or Latino, 21.2% Asian, 7.2% White, 55.7% American Indian and Alaska Native, 0.9%
LGBT Percentage9%5%

Differences between key holder/manager and head cashier duties and responsibilities

Key holder/manager example responsibilities.

  • Manage all aspects of day-to-day business operations including budget, payroll, scheduling, problem solving, inventory, company database.
  • Register management of POS system and merchandise returns
  • Operate various POS functions including cash drops, inventory, train new employees, beginning and closing of day, etc.
  • Control expenses including staff schedules and payroll
  • Provide leadership, coaching, and improvement initiative to improve the operational efficiency.
  • Communicate and coordinate with other on-campus organizations and develop leadership and schedule building skills.
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Head cashier example responsibilities.

  • Manage jewelry stock and inventory balances accurately.
  • Deliver excellent customer service by friendly greeting and assisting each customer with accurate cash handling and bagging groceries.
  • Run cash register, bag groceries, and assist customers to their vehicles, as needed.
  • Process information and merchandise through POS register system
  • Maintain cleanliness and presentation of stock room and production floor by rotating inventory regularly.
  • Monitor and review highly satisfy customer service rating during customer checkout through checkout surveys.
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Key holder/manager vs head cashier skills

Common key holder/manager skills
  • Customer Service, 22%
  • Cash Handling, 12%
  • Sales Floor, 10%
  • Retail Store, 8%
  • Paperwork, 8%
  • Product Knowledge, 5%
Common head cashier skills
  • Customer Service, 16%
  • Quality Customer Service, 14%
  • Store Operations, 10%
  • Help Support, 9%
  • Cleanliness, 7%
  • Cash Handling, 6%