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The differences between key holder/managers and head cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a key holder/manager has an average salary of $35,371, which is higher than the $31,143 average annual salary of a head cashier.
The top three skills for a key holder/manager include customer service, cash handling and sales floor. The most important skills for a head cashier are customer service, quality customer service, and store operations.
| Key Holder/Manager | Head Cashier | |
| Yearly salary | $35,371 | $31,143 |
| Hourly rate | $17.01 | $14.97 |
| Growth rate | - | -10% |
| Number of jobs | 177,394 | 284,733 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 37% | High School Diploma, 36% |
| Average age | 43 | 34 |
| Years of experience | 6 | - |
A key holder/manager is primarily in charge of opening and closing stores, ensuring that it is secure and in good condition. Moreover, they also are responsible for maintaining the cleanliness of surroundings, managing the surveillance cameras and alarm systems, responding to calls and correspondence, and assisting cashiers or staff when there's an overwhelming amount of customers. A key holder/manager may also participate in helping clients, putting the priority on customer satisfaction. Furthermore, it is essential to implement all policies and regulations to ensure that the store is running smoothly.
A head cashier is responsible for handling customer's payments efficiently and accurately. Head cashiers assist their colleagues in operating cashier's equipment and customer transactions. Their duties also include attending to a customer's inquiry about a product, processing the replacement of defective items, managing customer complaints, generating daily sales reports, monitoring supplies and inventories, ensuring enough cash for each register, and keeping all the register areas clean and organized. A head cashier should maintain exceptional customer service at all times to provide the best services and experience for the customers.
Key holder/managers and head cashiers have different pay scales, as shown below.
| Key Holder/Manager | Head Cashier | |
| Average salary | $35,371 | $31,143 |
| Salary range | Between $21,000 And $57,000 | Between $26,000 And $37,000 |
| Highest paying City | - | Vancouver, WA |
| Highest paying state | - | California |
| Best paying company | - | Prince William County |
| Best paying industry | - | Retail |
There are a few differences between a key holder/manager and a head cashier in terms of educational background:
| Key Holder/Manager | Head Cashier | |
| Most common degree | High School Diploma, 37% | High School Diploma, 36% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between key holder/managers' and head cashiers' demographics:
| Key Holder/Manager | Head Cashier | |
| Average age | 43 | 34 |
| Gender ratio | Male, 31.0% Female, 69.0% | Male, 20.7% Female, 79.3% |
| Race ratio | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.6% White, 61.4% American Indian and Alaska Native, 0.7% | Black or African American, 9.8% Unknown, 5.1% Hispanic or Latino, 21.2% Asian, 7.2% White, 55.7% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 9% | 5% |