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The differences between key holder/managers and store leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a key holder/manager and a store leader. Additionally, a store leader has an average salary of $36,979, which is higher than the $35,371 average annual salary of a key holder/manager.
The top three skills for a key holder/manager include customer service, cash handling and sales floor. The most important skills for a store leader are POS, sales floor, and product knowledge.
| Key Holder/Manager | Store Leader | |
| Yearly salary | $35,371 | $36,979 |
| Hourly rate | $17.01 | $17.78 |
| Growth rate | - | 6% |
| Number of jobs | 177,394 | 363,806 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 37% | Bachelor's Degree, 48% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
A key holder/manager is primarily in charge of opening and closing stores, ensuring that it is secure and in good condition. Moreover, they also are responsible for maintaining the cleanliness of surroundings, managing the surveillance cameras and alarm systems, responding to calls and correspondence, and assisting cashiers or staff when there's an overwhelming amount of customers. A key holder/manager may also participate in helping clients, putting the priority on customer satisfaction. Furthermore, it is essential to implement all policies and regulations to ensure that the store is running smoothly.
Store Leaders are employees in a company's retail outlet. They manage everything related to the store. Store leaders manage the store's employees. They are directly involved in hiring, training, and even firing employees. Store Leaders oversee the store's performance. They ensure that the store does well. They also ensure that the store's sales meet the company's target. Store Leaders also manage the inventory. They create purchase requisitions for items that are low in stock. Store Leaders are also in charge of preparing store-related reports. These reports will be presented to the company's management team. Store leaders analyze the data they gather and ensure that their analysis is sound.
Key holder/managers and store leaders have different pay scales, as shown below.
| Key Holder/Manager | Store Leader | |
| Average salary | $35,371 | $36,979 |
| Salary range | Between $21,000 And $57,000 | Between $28,000 And $48,000 |
| Highest paying City | - | Boston, MA |
| Highest paying state | - | Rhode Island |
| Best paying company | - | Microsoft |
| Best paying industry | - | Technology |
There are a few differences between a key holder/manager and a store leader in terms of educational background:
| Key Holder/Manager | Store Leader | |
| Most common degree | High School Diploma, 37% | Bachelor's Degree, 48% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | SUNY College of Technology at Delhi |
Here are the differences between key holder/managers' and store leaders' demographics:
| Key Holder/Manager | Store Leader | |
| Average age | 43 | 43 |
| Gender ratio | Male, 31.0% Female, 69.0% | Male, 46.5% Female, 53.5% |
| Race ratio | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.6% White, 61.4% American Indian and Alaska Native, 0.7% | Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.8% Asian, 6.9% White, 61.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 9% | 9% |