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Key holder/manager vs store leader

The differences between key holder/managers and store leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a key holder/manager and a store leader. Additionally, a store leader has an average salary of $36,979, which is higher than the $35,371 average annual salary of a key holder/manager.

The top three skills for a key holder/manager include customer service, cash handling and sales floor. The most important skills for a store leader are POS, sales floor, and product knowledge.

Key holder/manager vs store leader overview

Key Holder/ManagerStore Leader
Yearly salary$35,371$36,979
Hourly rate$17.01$17.78
Growth rate-6%
Number of jobs177,394363,806
Job satisfaction--
Most common degreeHigh School Diploma, 37%Bachelor's Degree, 48%
Average age4343
Years of experience66

What does a key holder/manager do?

A key holder/manager is primarily in charge of opening and closing stores, ensuring that it is secure and in good condition. Moreover, they also are responsible for maintaining the cleanliness of surroundings, managing the surveillance cameras and alarm systems, responding to calls and correspondence, and assisting cashiers or staff when there's an overwhelming amount of customers. A key holder/manager may also participate in helping clients, putting the priority on customer satisfaction. Furthermore, it is essential to implement all policies and regulations to ensure that the store is running smoothly.

What does a store leader do?

Store Leaders are employees in a company's retail outlet. They manage everything related to the store. Store leaders manage the store's employees. They are directly involved in hiring, training, and even firing employees. Store Leaders oversee the store's performance. They ensure that the store does well. They also ensure that the store's sales meet the company's target. Store Leaders also manage the inventory. They create purchase requisitions for items that are low in stock. Store Leaders are also in charge of preparing store-related reports. These reports will be presented to the company's management team. Store leaders analyze the data they gather and ensure that their analysis is sound.

Key holder/manager vs store leader salary

Key holder/managers and store leaders have different pay scales, as shown below.

Key Holder/ManagerStore Leader
Average salary$35,371$36,979
Salary rangeBetween $21,000 And $57,000Between $28,000 And $48,000
Highest paying City-Boston, MA
Highest paying state-Rhode Island
Best paying company-Microsoft
Best paying industry-Technology

Differences between key holder/manager and store leader education

There are a few differences between a key holder/manager and a store leader in terms of educational background:

Key Holder/ManagerStore Leader
Most common degreeHigh School Diploma, 37%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Delhi

Key holder/manager vs store leader demographics

Here are the differences between key holder/managers' and store leaders' demographics:

Key Holder/ManagerStore Leader
Average age4343
Gender ratioMale, 31.0% Female, 69.0%Male, 46.5% Female, 53.5%
Race ratioBlack or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.6% White, 61.4% American Indian and Alaska Native, 0.7%Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.8% Asian, 6.9% White, 61.5% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between key holder/manager and store leader duties and responsibilities

Key holder/manager example responsibilities.

  • Manage all aspects of day-to-day business operations including budget, payroll, scheduling, problem solving, inventory, company database.
  • Register management of POS system and merchandise returns
  • Operate various POS functions including cash drops, inventory, train new employees, beginning and closing of day, etc.
  • Control expenses including staff schedules and payroll
  • Provide leadership, coaching, and improvement initiative to improve the operational efficiency.
  • Communicate and coordinate with other on-campus organizations and develop leadership and schedule building skills.
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Store leader example responsibilities.

  • Lead peers in troubleshooting replenishment processes and achieving KPI improvements.
  • Achieve YTD payroll by $15,250 FY 2013.
  • Partner with STL (store team leader) to increase sales, manage margins and review annual budget.
  • Achieve the number one spot in the district for YTD payroll, RedCard conversion, and improvements on gross margin.
  • Assist store leadership in effectively leading, managing and developing store and/or department operations and associates to maximize sales and profitability.
  • Engage and assist customers directly and over the phone; utilize POS machines and work customer service desk as needed.
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Key holder/manager vs store leader skills

Common key holder/manager skills
  • Customer Service, 22%
  • Cash Handling, 12%
  • Sales Floor, 10%
  • Retail Store, 8%
  • Paperwork, 8%
  • Product Knowledge, 5%
Common store leader skills
  • POS, 12%
  • Sales Floor, 9%
  • Product Knowledge, 7%
  • Excellent Guest, 5%
  • Bank Deposits, 5%
  • Employee Development, 5%