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Lead assistant vs associate/team lead

The differences between lead assistants and associate/team leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a lead assistant and an associate/team lead. Additionally, an associate/team lead has an average salary of $54,721, which is higher than the $31,987 average annual salary of a lead assistant.

The top three skills for a lead assistant include customer service, sales floor and payroll. The most important skills for an associate/team lead are excellent interpersonal, product knowledge, and quality standards.

Lead assistant vs associate/team lead overview

Lead AssistantAssociate/Team Lead
Yearly salary$31,987$54,721
Hourly rate$15.38$26.31
Growth rate12%-
Number of jobs86,609247,018
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 50%
Average age4343
Years of experience66

What does a lead assistant do?

A lead assistant is responsible for monitoring the operations of a specific business department, under the supervision of a team lead. Lead assistants provide support on training new staff, implementing strategic policies, identifying business opportunities, and developing services that would bring more revenues and profitability for the organization. They also respond to customers' inquiries, handling complaints, and ensuring immediate resolution for all concerns to maintain customers' satisfaction and a good reputation for the business. A lead assistant must have excellent communication and leadership skills to manage the team's needs, meeting operational goals timely and efficiently.

What does an associate/team lead do?

An associate/team lead oversees the performance of team members while ensuring that clients get to receive optimal services. Their responsibilities typically include establishing guidelines and objectives, managing schedules, generating leads, performing market research and analysis, and developing strategies to optimize the daily operations. They may communicate with clients and assist them by identifying their needs, answering inquiries, and resolving issues and concerns. Moreover, as an associate/team lead, it is essential to guide and encourage staff to reach goals, all while enforcing the company's policies and regulations.

Lead assistant vs associate/team lead salary

Lead assistants and associate/team leads have different pay scales, as shown below.

Lead AssistantAssociate/Team Lead
Average salary$31,987$54,721
Salary rangeBetween $21,000 And $46,000Between $28,000 And $104,000
Highest paying CityNew York, NYBoston, MA
Highest paying stateNew YorkRhode Island
Best paying companyBeth Israel Deaconess Medical CenterCiti
Best paying industry--

Differences between lead assistant and associate/team lead education

There are a few differences between a lead assistant and an associate/team lead in terms of educational background:

Lead AssistantAssociate/Team Lead
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 50%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Lead assistant vs associate/team lead demographics

Here are the differences between lead assistants' and associate/team leads' demographics:

Lead AssistantAssociate/Team Lead
Average age4343
Gender ratioMale, 40.8% Female, 59.2%Male, 51.8% Female, 48.2%
Race ratioBlack or African American, 8.6% Unknown, 4.7% Hispanic or Latino, 18.2% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7%Black or African American, 8.5% Unknown, 4.6% Hispanic or Latino, 17.9% Asian, 7.0% White, 61.3% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between lead assistant and associate/team lead duties and responsibilities

Lead assistant example responsibilities.

  • Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
  • Oversee pet services sales and operations as well as the partners that work in pet services.
  • Coordinate placement testing for all new incoming students to ensure proper placement in advance math classes.
  • Utilize multiple screens and windows to provide accurate service for members with questions relating to their individual and group coverage.
  • Design and implement promotional campaigns for products and services - seasonal and holiday theme d cor for windows and sales displays.
  • Maintain timekeeping information, process and submit payroll.
  • Show more

Associate/team lead example responsibilities.

  • Accomplish requirements, allocating resources, scheduling and coordinating staff and assure accuracy of payroll.
  • Ensure all sales transactions, refunds and POS system function smoothly and take corrective action when necessary.
  • Process sales transactions, POS, credit applications, discounts, trade-in allowances, warranties and delivery dates.
  • Provide leadership and mentoring of team members to increase productivity while ensuring accuracy.
  • Handle inbound/outbound escalate customer complaints, including executive escalations from various levels of leadership.
  • Aggregate, analyze and organize information from QC reports into a department-wide WIKI to facilitate information sharing and best practice utilization.
  • Show more

Lead assistant vs associate/team lead skills

Common lead assistant skills
  • Customer Service, 18%
  • Sales Floor, 13%
  • Payroll, 10%
  • PET, 8%
  • Employee Engagement, 7%
  • Leadership, 6%
Common associate/team lead skills
  • Excellent Interpersonal, 18%
  • Product Knowledge, 9%
  • Quality Standards, 9%
  • Leadership, 7%
  • Math, 6%
  • Customer Satisfaction, 6%