Leading petty officer vs customer service supervisor

Differences between leading petty officer and customer service supervisor duties and responsibilities

Leading petty officer example responsibilities.

• Manage the Safety/ HAZMAT programs.
• Manage school and education tracks necessary to maintain communication and radar equipment.
• Lead division payroll meetings and maintain documentation available in share directory and portal to facilitate communication and standardization of payroll procedures.
• Supervise preventative maintenance and repairs on all submarine auxiliary equipment conduct by junior sailors, intermediate maintenance activity and shipyard personnel.
• Lead team of HAZMAT casualty experts.
• Conduct force protection duties and random and anti-terrorism measures.
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Customer service supervisor example responsibilities.

• Manage customer relationships and acting Salesforce administrator.
• Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
• Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
• Perform employee monthly/annual reviews/evaluations, payroll, and disciplinary actions.
• Develop service and performance management standards, facilitating exceptional patient experiences for patients and families of the medical center.
• Give estimates on installation of windows and doors.
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