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Liaison vs case coordinator

The differences between liaisons and case coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a liaison and a case coordinator. Additionally, a liaison has an average salary of $53,737, which is higher than the $41,179 average annual salary of a case coordinator.

The top three skills for a liaison include patients, customer service and home health. The most important skills for a case coordinator are patients, social work, and customer service.

Liaison vs case coordinator overview

LiaisonCase Coordinator
Yearly salary$53,737$41,179
Hourly rate$25.84$19.80
Growth rate12%12%
Number of jobs34,07473,596
Job satisfaction5-
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 59%
Average age4343
Years of experience1212

What does a liaison do?

A liaison is a middle person responsible for collaborating different institutes, managing professional relationships to create benefiting results that would help a business' meet its goals and objectives. Duties of a liaison include facilitating communications, establishing partnership contract plans and procedures, managing conflicts, providing immediate resolution for concerns, and evaluating collaboration parameters. A liaison must be highly knowledgeable about the subject matters of the represented organization, handling inquiries, and coming up with strategic solutions to make the project successful.

What does a case coordinator do?

A case coordinator is responsible for assisting patients and families in receiving high-quality health care services, coordinating with medical institutions and professionals for medications and residential care resources. Case coordinators must have excellent communication and organizational skills, especially in reviewing patients' documents and insurance details for hospital admissions. For case coordinators employed in the community office, they also facilitate planning health care programs and activities to educate people about health awareness and management.

Liaison vs case coordinator salary

Liaisons and case coordinators have different pay scales, as shown below.

LiaisonCase Coordinator
Average salary$53,737$41,179
Salary rangeBetween $30,000 And $95,000Between $30,000 And $55,000
Highest paying CityWashington, DCKahului, HI
Highest paying stateWashingtonHawaii
Best paying companyAppleBaptist Health
Best paying industryManufacturingFinance

Differences between liaison and case coordinator education

There are a few differences between a liaison and a case coordinator in terms of educational background:

LiaisonCase Coordinator
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 59%
Most common majorBusinessPsychology
Most common collegeNorthwestern UniversitySUNY at Binghamton

Liaison vs case coordinator demographics

Here are the differences between liaisons' and case coordinators' demographics:

LiaisonCase Coordinator
Average age4343
Gender ratioMale, 41.9% Female, 58.1%Male, 21.1% Female, 78.9%
Race ratioBlack or African American, 12.3% Unknown, 5.2% Hispanic or Latino, 18.2% Asian, 6.9% White, 55.2% American Indian and Alaska Native, 2.2%Black or African American, 11.8% Unknown, 5.1% Hispanic or Latino, 21.2% Asian, 6.0% White, 53.8% American Indian and Alaska Native, 2.1%
LGBT Percentage11%11%

Differences between liaison and case coordinator duties and responsibilities

Liaison example responsibilities.

  • Manage and increase social activity of the WVUncovered twitter account.
  • Manage and create original content for all social media platforms (twitter, instagram, tumblr).
  • Manage social media outlets for the organization; such as Facebook, update weekly status and weekly inspirational videos.
  • Educate physician group practices to reduce hospitalizations, increase positive patient outcomes & achieve meaningful use of EMR systems.
  • Perform assessments on ICU patients and market to many members of the health care team.
  • Work predominantly ICU cases, acquiring considerable experience with high-level complex patients.
  • Show more

Case coordinator example responsibilities.

  • Manage quality control record keeping by coordinating the QA retains system to maintain documentation on all complete production jobs.
  • Maintain national staffing Microsoft SharePoint site in order to manage staffing requisitions and available resources for business needs
  • Direct clients to resources need to transition into HUD home ownership program.
  • Craft a``problem and solution"PowerPoint that allows the department to pull directly from as slides are need.
  • Work effectively with HUD representatives to provide supervision, assessment and reporting for enhance voucher assistance, FEMA /DHAP client.
  • Comply with HIPAA regulations to ensure patient confidentiality.
  • Show more

Liaison vs case coordinator skills

Common liaison skills
  • Patients, 24%
  • Customer Service, 14%
  • Home Health, 10%
  • Rehabilitation, 5%
  • Social Work, 5%
  • Patient Care, 5%
Common case coordinator skills
  • Patients, 18%
  • Social Work, 14%
  • Customer Service, 8%
  • Home Health, 5%
  • Community Resources, 5%
  • Patient Care, 4%

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