Liaison vs case management coordinator

The differences between liaisons and case management coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a liaison and a case management coordinator. Additionally, a liaison has an average salary of $53,737, which is higher than the $47,063 average annual salary of a case management coordinator.

The top three skills for a liaison include patients, customer service and home health. The most important skills for a case management coordinator are social work, patients, and customer service.

Liaison vs case management coordinator overview

	Liaison	Case Management Coordinator
Yearly salary	$53,737	$47,063
Hourly rate	$25.84	$22.63
Growth rate	12%	12%
Number of jobs	34,074	126,335
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 58%
Average age	43	43
Years of experience	12	12

What does a liaison do?

A liaison is a middle person responsible for collaborating different institutes, managing professional relationships to create benefiting results that would help a business' meet its goals and objectives. Duties of a liaison include facilitating communications, establishing partnership contract plans and procedures, managing conflicts, providing immediate resolution for concerns, and evaluating collaboration parameters. A liaison must be highly knowledgeable about the subject matters of the represented organization, handling inquiries, and coming up with strategic solutions to make the project successful.

What does a case management coordinator do?

The duties of a case management coordinator depend on one's place or industry of employment. Their responsibilities primarily revolve around maintaining and organizing records of cases and transactions, processing documentation, organizing data, and reviewing cases using a particular software to identify any errors or inconsistencies. There are also instances when they must reach out to clients and assist them with their needs. Furthermore, as a management coordinator, it is essential to maintain an active and transparent communication line across different departments and areas, all while adhering to the company's policies and standards.

Liaison vs case management coordinator salary

Liaisons and case management coordinators have different pay scales, as shown below.

	Liaison	Case Management Coordinator
Average salary	$53,737	$47,063
Salary range	Between $30,000 And $95,000	Between $33,000 And $65,000
Highest paying City	Washington, DC	Washington, DC
Highest paying state	Washington	Hawaii
Best paying company	Apple	Citi
Best paying industry	Manufacturing	Government

Differences between liaison and case management coordinator education

There are a few differences between a liaison and a case management coordinator in terms of educational background:

	Liaison	Case Management Coordinator
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 58%
Most common major	Business	Business
Most common college	Northwestern University	University of Southern California

Liaison vs case management coordinator demographics

Here are the differences between liaisons' and case management coordinators' demographics:

	Liaison	Case Management Coordinator
Average age	43	43
Gender ratio	Male, 41.9% Female, 58.1%	Male, 30.0% Female, 70.0%
Race ratio	Black or African American, 12.3% Unknown, 5.2% Hispanic or Latino, 18.2% Asian, 6.9% White, 55.2% American Indian and Alaska Native, 2.2%	Black or African American, 11.9% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.6% White, 53.8% American Indian and Alaska Native, 2.2%
LGBT Percentage	11%	11%

Differences between liaison and case management coordinator duties and responsibilities

Liaison example responsibilities.

Manage and increase social activity of the WVUncovered twitter account.
Manage and create original content for all social media platforms (twitter, instagram, tumblr).
Manage social media outlets for the organization; such as Facebook, update weekly status and weekly inspirational videos.
Educate physician group practices to reduce hospitalizations, increase positive patient outcomes & achieve meaningful use of EMR systems.
Perform assessments on ICU patients and market to many members of the health care team.
Work predominantly ICU cases, acquiring considerable experience with high-level complex patients.

Case management coordinator example responsibilities.

Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
Discharge planning including but not limit to rehabilitation, durable medical equipment and home healthcare.
Provide counseling support to clients with mental illness, HIV/AIDS, autism, and handicaps.
Act as medical resource for appeals function.
Input client's information into HMIS portal database.
Design custom reports within AVAYA CMS used to assist with forecast and staff implementation.

Liaison vs case management coordinator skills

Common liaison skills

Patients, 24%
Customer Service, 14%
Home Health, 10%
Rehabilitation, 5%
Social Work, 5%
Patient Care, 5%

Common case management coordinator skills

Social Work, 16%
Patients, 14%
Customer Service, 10%
Patient Care, 6%
Care Coordination, 6%
Discharge Planning, 4%

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Liaison vs Case Management Coordinator

Updated January 8, 2025

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