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Load planner vs dispatcher

The differences between load planners and dispatchers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a load planner, becoming a dispatcher takes usually requires 1-2 years. Additionally, a load planner has an average salary of $40,526, which is higher than the $35,328 average annual salary of a dispatcher.

The top three skills for a load planner include logistics, hub and DOT. The most important skills for a dispatcher are customer service, data entry, and computer aided dispatch.

Load planner vs dispatcher overview

Load PlannerDispatcher
Yearly salary$40,526$35,328
Hourly rate$19.48$16.98
Growth rate28%4%
Number of jobs16,0505,818
Job satisfaction14.25
Most common degreeBachelor's Degree, 52%High School Diploma, 33%
Average age4443
Years of experience42

What does a load planner do?

Load Planners are responsible for optimizing and streamlining the process of freight transportation. Their duties include creating profitable network transport strategies involving routing, optimization, and load planning, implementing system parameters, attending to client's emails and calls, and executing corrective action. They are responsible for tracking pick-up and delivery time, participate in carrier negotiation, and carrying out shipment expeditions. Load Planners also produce service reports, chair meetings, and facilitate automation initiatives. They conduct carrier escalation, reports approval, and lead cross-training sessions to improve operational competency.

What does a dispatcher do?

Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliveries. A dispatcher is required to monitor the driver's location, strictly track road situations at all times to provide real-time updates for the customers, and advise the driver for alternative routes. Dispatchers also need to address possible customer complaints and process scheduling accurately to avoid inconsistencies in the delivery time.

Load planner vs dispatcher salary

Load planners and dispatchers have different pay scales, as shown below.

Load PlannerDispatcher
Average salary$40,526$35,328
Salary rangeBetween $27,000 And $60,000Between $27,000 And $44,000
Highest paying City-Seattle, WA
Highest paying state-Alaska
Best paying company-Mt. San Antonio College
Best paying industry-Government

Differences between load planner and dispatcher education

There are a few differences between a load planner and a dispatcher in terms of educational background:

Load PlannerDispatcher
Most common degreeBachelor's Degree, 52%High School Diploma, 33%
Most common majorBusinessBusiness
Most common college--

Load planner vs dispatcher demographics

Here are the differences between load planners' and dispatchers' demographics:

Load PlannerDispatcher
Average age4443
Gender ratioMale, 63.9% Female, 36.1%Male, 38.1% Female, 61.9%
Race ratioBlack or African American, 11.9% Unknown, 4.5% Hispanic or Latino, 18.6% Asian, 6.5% White, 57.6% American Indian and Alaska Native, 0.9%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage8%7%

Differences between load planner and dispatcher duties and responsibilities

Load planner example responsibilities.

  • Partner with planner to manage inventory levels to meet turnover and open-to-buy objectives.
  • Charge with managing contracts for non-emergency and emergency transportation of Medicaid and Medicare members.
  • Create new part numbers, BOM's and routings for all new hinges.
  • Enter load information into TMW system.
  • Follow procedures according to FAA and OSHA standards.
  • Upgrade as foreman and run 5 man crews.
  • Show more

Dispatcher example responsibilities.

  • Manage accounts payable (A/P) and accounts receivable (A/R) using QuickBooks.
  • Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Dispatch police fire and ems.
  • Dispatch district security patrol officers to assist district employees, students and residents with emergency situations.
  • Earn CDL with passenger endorsement.
  • Show more

Load planner vs dispatcher skills

Common load planner skills
  • Logistics, 13%
  • Hub, 11%
  • DOT, 8%
  • Safety Regulations, 5%
  • Freight Loads, 5%
  • Strong Analytical, 5%
Common dispatcher skills
  • Customer Service, 34%
  • Data Entry, 8%
  • Computer Aided Dispatch, 4%
  • Non-Emergency Calls, 4%
  • Emergency Situations, 3%
  • EMS, 3%

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