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The differences between logistics service representatives and service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a logistics service representative and a service representative. Additionally, a logistics service representative has an average salary of $44,625, which is higher than the $33,692 average annual salary of a service representative.
The top three skills for a logistics service representative include customer service, data entry and transportation management system. The most important skills for a service representative are customer service, client service, and patients.
| Logistics Service Representative | Service Representative | |
| Yearly salary | $44,625 | $33,692 |
| Hourly rate | $21.45 | $16.20 |
| Growth rate | -4% | -4% |
| Number of jobs | 124,930 | 210,671 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 51% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A logistics service representative is responsible for taking orders and arranges them properly to be delivered to a customer. They often work for a delivery store or a cargo company. Representatives are the ones who prepare and examine the bills to check if the shipping fees and tariff are clearly stated. This career plays a vital role in ensuring that the products are shipped properly and given to the customers safely. Excellent organizational and management skills are required.
Service representatives handle customer inquiries, requests, complaints, and other general feedback. They are usually the first point of contact with the company's customers. Service representatives are expected to be familiar with all of the company's products so that they can answer all inquiries made by the customers. They should also be familiar with company policies and guidelines on sales and customer handling so that they can address concerns and feedback. They are usually the ones who try to resolve customer complaints by sending issues to applicable departments and ensuring that customers are satisfied with the company's products and services.
Logistics service representatives and service representatives have different pay scales, as shown below.
| Logistics Service Representative | Service Representative | |
| Average salary | $44,625 | $33,692 |
| Salary range | Between $27,000 And $72,000 | Between $24,000 And $45,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New York |
| Best paying company | - | Northern Trust |
| Best paying industry | - | Government |
There are a few differences between a logistics service representative and a service representative in terms of educational background:
| Logistics Service Representative | Service Representative | |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between logistics service representatives' and service representatives' demographics:
| Logistics Service Representative | Service Representative | |
| Average age | 40 | 40 |
| Gender ratio | Male, 55.6% Female, 44.4% | Male, 39.6% Female, 60.4% |
| Race ratio | Black or African American, 9.6% Unknown, 5.4% Hispanic or Latino, 19.4% Asian, 6.5% White, 58.4% American Indian and Alaska Native, 0.7% | Black or African American, 11.0% Unknown, 5.3% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |