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Manager, client solutions vs client services manager

The differences between managers, client solutions and client services managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a manager, client solutions, becoming a client services manager takes usually requires 4-6 years. Additionally, a manager, client solutions has an average salary of $101,250, which is higher than the $78,439 average annual salary of a client services manager.

The top three skills for a manager, client solutions include customer service, client relationships and CRM. The most important skills for a client services manager are customer service, client service, and account management.

Manager, client solutions vs client services manager overview

Manager, Client SolutionsClient Services Manager
Yearly salary$101,250$78,439
Hourly rate$48.68$37.71
Growth rate5%6%
Number of jobs154,162319,909
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 72%
Average age4644
Years of experience86

What does a manager, client solutions do?

A manager of client solutions is a crucial part of a business. Providing solutions to client issues and problems creates trust and ensures client retention, which is the goal of every product or service provider. The client solutions manager works with various marketing teams to increase new clients and promote the company to as many people as possible. The client solutions manager also uses sound and well-structured strategies to assure client satisfaction and get an upper hand in the competitive market.

What does a client services manager do?

A client services manager, also known as client relations manager, is an individual responsible for handling client queries and developing strategies to improve customer service. Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers. To determine whether key performance indicators (KPIs) are achieved, client services managers create monthly and quarterly departmental reports to assess the areas for improvement. They are also required to attend and participate in marketing campaigns.

Manager, client solutions vs client services manager salary

Managers, client solutions and client services managers have different pay scales, as shown below.

Manager, Client SolutionsClient Services Manager
Average salary$101,250$78,439
Salary rangeBetween $69,000 And $146,000Between $54,000 And $113,000
Highest paying CityAlexandria, VAWashington, DC
Highest paying stateVirginiaNew Jersey
Best paying companyMetaMcKinsey & Company Inc
Best paying industryStart-upTechnology

Differences between manager, client solutions and client services manager education

There are a few differences between a manager, client solutions and a client services manager in terms of educational background:

Manager, Client SolutionsClient Services Manager
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 72%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Pennsylvania

Manager, client solutions vs client services manager demographics

Here are the differences between managers, client solutions' and client services managers' demographics:

Manager, Client SolutionsClient Services Manager
Average age4644
Gender ratioMale, 51.4% Female, 48.6%Male, 39.3% Female, 60.7%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage7%10%

Differences between manager, client solutions and client services manager duties and responsibilities

Manager, client solutions example responsibilities.

  • Manage fulfillment systems and CRM database projects using the full software development lifecycle.
  • Facilitate client relationship with healthcare entities including hospitals, manage care organizations and payers.
  • Maintain update list of prospective, qualify customers and input sales progress into CRM.
  • Require strong communication skills, sensitivity, compassion and ability to interpret and analyze insurance laws and scientific journals.
  • Partner with other Nielsen division on custom research and marketing initiatives to produce actionable recommendation on future business planning.

Client services manager example responsibilities.

  • Manage ITSM projects implementing ITIL best practices at client sites.
  • Manage BPO financial performance on a monthly basis staying within budget.
  • Use of CRM software, to manage numerous schedules of complex sales processes.
  • Manage accounts for existing and new partners; enter account and community information into SalesForce.
  • Create, implement and manage channel partner programs for a leading provider of security cloud solutions.
  • Manage a $400K infrastructure and telephony upgrade project for the implementation of a department-wide VoIP system.
  • Show more

Manager, client solutions vs client services manager skills

Common manager, client solutions skills
  • Customer Service, 14%
  • Client Relationships, 12%
  • CRM, 10%
  • Project Management, 7%
  • Business Development, 6%
  • Client Facing, 6%
Common client services manager skills
  • Customer Service, 15%
  • Client Service, 11%
  • Account Management, 6%
  • Client Facing, 5%
  • Project Management, 5%
  • Home Health, 4%

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