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Manager, client solutions vs director of client relations

The differences between managers, client solutions and directors of client relations can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a manager, client solutions, becoming a director of client relations takes usually requires 2-4 years. Additionally, a director of client relations has an average salary of $116,480, which is higher than the $101,250 average annual salary of a manager, client solutions.

The top three skills for a manager, client solutions include customer service, client relationships and CRM. The most important skills for a director of client relations are project management, client issues, and healthcare.

Manager, client solutions vs director of client relations overview

Manager, Client SolutionsDirector Of Client Relations
Yearly salary$101,250$116,480
Hourly rate$48.68$56.00
Growth rate5%8%
Number of jobs154,16263,226
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 74%
Average age4642
Years of experience84

What does a manager, client solutions do?

A manager of client solutions is a crucial part of a business. Providing solutions to client issues and problems creates trust and ensures client retention, which is the goal of every product or service provider. The client solutions manager works with various marketing teams to increase new clients and promote the company to as many people as possible. The client solutions manager also uses sound and well-structured strategies to assure client satisfaction and get an upper hand in the competitive market.

What does a director of client relations do?

A director of client relations is responsible for maintaining healthy business partnerships with clients, offering the company's quality services to boost brand awareness for the target audience on various market platforms. Directors of client relations identify the clients' needs, as well as their long-term goals, to strategize business techniques and project management procedures that would help the clients reach their maximum objectives. They also handle budget allocation for different teams, ensuring that each department receives adequate resources for operations.

Manager, client solutions vs director of client relations salary

Managers, client solutions and directors of client relations have different pay scales, as shown below.

Manager, Client SolutionsDirector Of Client Relations
Average salary$101,250$116,480
Salary rangeBetween $69,000 And $146,000Between $82,000 And $163,000
Highest paying CityAlexandria, VASan Francisco, CA
Highest paying stateVirginiaWashington
Best paying companyMetaCambridge Associates
Best paying industryStart-upTechnology

Differences between manager, client solutions and director of client relations education

There are a few differences between a manager, client solutions and a director of client relations in terms of educational background:

Manager, Client SolutionsDirector Of Client Relations
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 74%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaStanford University

Manager, client solutions vs director of client relations demographics

Here are the differences between managers, client solutions' and directors of client relations' demographics:

Manager, Client SolutionsDirector Of Client Relations
Average age4642
Gender ratioMale, 51.4% Female, 48.6%Male, 45.2% Female, 54.8%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 5.8% Unknown, 4.7% Hispanic or Latino, 9.0% Asian, 5.1% White, 75.1% American Indian and Alaska Native, 0.4%
LGBT Percentage7%16%

Differences between manager, client solutions and director of client relations duties and responsibilities

Manager, client solutions example responsibilities.

  • Manage fulfillment systems and CRM database projects using the full software development lifecycle.
  • Facilitate client relationship with healthcare entities including hospitals, manage care organizations and payers.
  • Maintain update list of prospective, qualify customers and input sales progress into CRM.
  • Require strong communication skills, sensitivity, compassion and ability to interpret and analyze insurance laws and scientific journals.
  • Partner with other Nielsen division on custom research and marketing initiatives to produce actionable recommendation on future business planning.

Director of client relations example responsibilities.

  • Manage social media such as Facebook and LinkedIn to network and gain more exposure to the firm.
  • Develop RFP responses, participate in sales presentations, and manage major existing accounts such as Wal-Mart and Exxon-Mobil.
  • Manage projects for extensive keyword research and develop a comprehensive SEO strategy.
  • Join sales team to help with SaaS transformation.
  • Design and implement sales and marketing strategies that introduce the organization into the national group Medicare market.
  • Develop KPI standards for collectors and sales team base upon clients needs to promote efficiency and collection results.
  • Show more

Manager, client solutions vs director of client relations skills

Common manager, client solutions skills
  • Customer Service, 14%
  • Client Relationships, 12%
  • CRM, 10%
  • Project Management, 7%
  • Business Development, 6%
  • Client Facing, 6%
Common director of client relations skills
  • Project Management, 9%
  • Client Issues, 7%
  • Healthcare, 6%
  • Account Management, 5%
  • Business Development, 5%
  • Client Relations, 4%

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