Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between managers of business services and senior service managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a manager of business services, becoming a senior service manager takes usually requires 6-8 years. Additionally, a senior service manager has an average salary of $129,065, which is higher than the $98,244 average annual salary of a manager of business services.
The top three skills for a manager of business services include CPA, risk management and business operations. The most important skills for a senior service manager are project management, client relationships, and business development.
| Manager Of Business Services | Senior Service Manager | |
| Yearly salary | $98,244 | $129,065 |
| Hourly rate | $47.23 | $62.05 |
| Growth rate | 6% | 16% |
| Number of jobs | 313,139 | 200,790 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 68% |
| Average age | 44 | 47 |
| Years of experience | 6 | 8 |
Business Service Managers are administrative professionals who oversee different service-related functions in the company. They manage the teams involved in serving various functions. They ensure proper coordination between these teams. \They carefully allocate resources to cover their bases and ensure that services are available at all times. Business Service Managers prepare and draft policies and guidelines related to company services. They also ensure that these guidelines are properly cascaded and are followed by their constituents.
Senior Service Managers are roles usually present in a Business Process Outsourcing (BPO) company or a shared service structure. They manage the service level agreement between their company and their clients. They oversee the employees who are expected to hit the targets and ensure that they would consistently meet these targets. Senior Service Managers are decision-makers. They make strategic decisions to ensure that the operations department runs smoothly and would be able to achieve its service level agreements with clients. Senior Service Managers also manage stakeholders. They create professional working relationships with clients, and they are expected to maintain and keep client accounts.
Managers of business services and senior service managers have different pay scales, as shown below.
| Manager Of Business Services | Senior Service Manager | |
| Average salary | $98,244 | $129,065 |
| Salary range | Between $68,000 And $141,000 | Between $92,000 And $179,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | Connecticut | California |
| Best paying company | NVIDIA | |
| Best paying industry | Technology | Professional |
There are a few differences between a manager of business services and a senior service manager in terms of educational background:
| Manager Of Business Services | Senior Service Manager | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 68% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Carnegie Mellon University |
Here are the differences between managers of business services' and senior service managers' demographics:
| Manager Of Business Services | Senior Service Manager | |
| Average age | 44 | 47 |
| Gender ratio | Male, 53.9% Female, 46.1% | Male, 66.8% Female, 33.2% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5% | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 11% |