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Manager of consulting services vs client services director

The differences between managers of consulting services and client services directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a manager of consulting services and a client services director. Additionally, a client services director has an average salary of $117,337, which is higher than the $111,346 average annual salary of a manager of consulting services.

The top three skills for a manager of consulting services include project management, business development and CRM. The most important skills for a client services director are client service, customer service, and business development.

Manager of consulting services vs client services director overview

Manager Of Consulting ServicesClient Services Director
Yearly salary$111,346$117,337
Hourly rate$53.53$56.41
Growth rate16%5%
Number of jobs168,715103,218
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 74%
Average age4746
Years of experience88

What does a manager of consulting services do?

A Manager of Consulting Services spearheads and oversees teams' performance across different consulting services projects, ensuring everything runs smoothly and efficiently. They are in charge of delegating responsibilities among staff, setting objectives and guidelines, establishing schedules, conducting research and analyses, gathering and analyzing client feedback, developing work and assessment plans, and monitoring operations' progress. Moreover, through their research findings, a consulting services manager develops and recommends strategies and solutions to optimize service operations.

What does a client services director do?

A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.

Manager of consulting services vs client services director salary

Managers of consulting services and client services directors have different pay scales, as shown below.

Manager Of Consulting ServicesClient Services Director
Average salary$111,346$117,337
Salary rangeBetween $79,000 And $155,000Between $84,000 And $162,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaNew Jersey
Best paying companyHitachi VantaraFirst Republic Bank
Best paying industryManufacturingTechnology

Differences between manager of consulting services and client services director education

There are a few differences between a manager of consulting services and a client services director in terms of educational background:

Manager Of Consulting ServicesClient Services Director
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 74%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityUniversity of Southern California

Manager of consulting services vs client services director demographics

Here are the differences between managers of consulting services' and client services directors' demographics:

Manager Of Consulting ServicesClient Services Director
Average age4746
Gender ratioMale, 70.7% Female, 29.3%Male, 45.1% Female, 54.9%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 65.0% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%7%

Differences between manager of consulting services and client services director duties and responsibilities

Manager of consulting services example responsibilities.

  • Implement CRM tool, lead client meetings, and interact with CIO.
  • Establish a PMO activity to manage all proposal and delivery activities under these multiple task vehicles.
  • Manage departmental internal and client SharePoint sites, leading to improve communication, document access and process information.
  • Formulate cloud solution for hotel that reduce costs and upgrade their infrastructure, as well as providing disaster recovery solutions.
  • Cloud base, omni-channel messaging system for a global data security firm.
  • Train staff and develop protocols for registration and billing for two EMR systems.
  • Show more

Client services director example responsibilities.

  • Manage both internal personnel and external vendor relationships for web development, SEO, and SEM projects.
  • Lead full cycle implementations of SaaS solution from requirements building, through application development, QA/UAT, and production migration.
  • Manage SLA agreements with major clients, ensuring that all stakeholders are in compliance with the provisions of the agreement.
  • Reconfigure and optimize Salesforce capabilities to better track and manage accounts.
  • Manage and facilitate new hire orientation, administer employment on-boarding process for contingent workforce, process and audit weekly contingent payroll.
  • Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
  • Show more

Manager of consulting services vs client services director skills

Common manager of consulting services skills
  • Project Management, 10%
  • Business Development, 7%
  • CRM, 7%
  • Business Plan, 6%
  • Digital Marketing, 6%
  • Cloud, 6%
Common client services director skills
  • Client Service, 11%
  • Customer Service, 8%
  • Business Development, 7%
  • Excellent Interpersonal, 4%
  • Project Management, 4%
  • Healthcare, 4%

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