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Manager of consulting services vs client services manager

The differences between managers of consulting services and client services managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a manager of consulting services, becoming a client services manager takes usually requires 4-6 years. Additionally, a manager of consulting services has an average salary of $111,346, which is higher than the $78,439 average annual salary of a client services manager.

The top three skills for a manager of consulting services include project management, business development and CRM. The most important skills for a client services manager are customer service, client service, and account management.

Manager of consulting services vs client services manager overview

Manager Of Consulting ServicesClient Services Manager
Yearly salary$111,346$78,439
Hourly rate$53.53$37.71
Growth rate16%6%
Number of jobs168,715319,909
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 72%
Average age4744
Years of experience86

What does a manager of consulting services do?

A Manager of Consulting Services spearheads and oversees teams' performance across different consulting services projects, ensuring everything runs smoothly and efficiently. They are in charge of delegating responsibilities among staff, setting objectives and guidelines, establishing schedules, conducting research and analyses, gathering and analyzing client feedback, developing work and assessment plans, and monitoring operations' progress. Moreover, through their research findings, a consulting services manager develops and recommends strategies and solutions to optimize service operations.

What does a client services manager do?

A client services manager, also known as client relations manager, is an individual responsible for handling client queries and developing strategies to improve customer service. Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers. To determine whether key performance indicators (KPIs) are achieved, client services managers create monthly and quarterly departmental reports to assess the areas for improvement. They are also required to attend and participate in marketing campaigns.

Manager of consulting services vs client services manager salary

Managers of consulting services and client services managers have different pay scales, as shown below.

Manager Of Consulting ServicesClient Services Manager
Average salary$111,346$78,439
Salary rangeBetween $79,000 And $155,000Between $54,000 And $113,000
Highest paying CitySan Francisco, CAWashington, DC
Highest paying stateCaliforniaNew Jersey
Best paying companyHitachi VantaraMcKinsey & Company Inc
Best paying industryManufacturingTechnology

Differences between manager of consulting services and client services manager education

There are a few differences between a manager of consulting services and a client services manager in terms of educational background:

Manager Of Consulting ServicesClient Services Manager
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 72%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityUniversity of Pennsylvania

Manager of consulting services vs client services manager demographics

Here are the differences between managers of consulting services' and client services managers' demographics:

Manager Of Consulting ServicesClient Services Manager
Average age4744
Gender ratioMale, 70.7% Female, 29.3%Male, 39.3% Female, 60.7%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 65.0% American Indian and Alaska Native, 0.2%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage11%10%

Differences between manager of consulting services and client services manager duties and responsibilities

Manager of consulting services example responsibilities.

  • Implement CRM tool, lead client meetings, and interact with CIO.
  • Establish a PMO activity to manage all proposal and delivery activities under these multiple task vehicles.
  • Manage departmental internal and client SharePoint sites, leading to improve communication, document access and process information.
  • Formulate cloud solution for hotel that reduce costs and upgrade their infrastructure, as well as providing disaster recovery solutions.
  • Cloud base, omni-channel messaging system for a global data security firm.
  • Train staff and develop protocols for registration and billing for two EMR systems.
  • Show more

Client services manager example responsibilities.

  • Manage ITSM projects implementing ITIL best practices at client sites.
  • Manage BPO financial performance on a monthly basis staying within budget.
  • Use of CRM software, to manage numerous schedules of complex sales processes.
  • Manage accounts for existing and new partners; enter account and community information into SalesForce.
  • Create, implement and manage channel partner programs for a leading provider of security cloud solutions.
  • Manage a $400K infrastructure and telephony upgrade project for the implementation of a department-wide VoIP system.
  • Show more

Manager of consulting services vs client services manager skills

Common manager of consulting services skills
  • Project Management, 10%
  • Business Development, 7%
  • CRM, 7%
  • Business Plan, 6%
  • Digital Marketing, 6%
  • Cloud, 6%
Common client services manager skills
  • Customer Service, 15%
  • Client Service, 11%
  • Account Management, 6%
  • Client Facing, 5%
  • Project Management, 5%
  • Home Health, 4%

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