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Manager of consulting services vs engagement manager

The differences between managers of consulting services and engagement managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a manager of consulting services and an engagement manager. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $111,346 average annual salary of a manager of consulting services.

The top three skills for a manager of consulting services include project management, business development and CRM. The most important skills for an engagement manager are project management, analytics, and customer service.

Manager of consulting services vs engagement manager overview

Manager Of Consulting ServicesEngagement Manager
Yearly salary$111,346$112,413
Hourly rate$53.53$54.04
Growth rate16%16%
Number of jobs168,715166,237
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 70%
Average age4747
Years of experience88

What does a manager of consulting services do?

A Manager of Consulting Services spearheads and oversees teams' performance across different consulting services projects, ensuring everything runs smoothly and efficiently. They are in charge of delegating responsibilities among staff, setting objectives and guidelines, establishing schedules, conducting research and analyses, gathering and analyzing client feedback, developing work and assessment plans, and monitoring operations' progress. Moreover, through their research findings, a consulting services manager develops and recommends strategies and solutions to optimize service operations.

What does an engagement manager do?

The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.

Manager of consulting services vs engagement manager salary

Managers of consulting services and engagement managers have different pay scales, as shown below.

Manager Of Consulting ServicesEngagement Manager
Average salary$111,346$112,413
Salary rangeBetween $79,000 And $155,000Between $84,000 And $150,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateCaliforniaNew York
Best paying companyHitachi VantaraL.E.K. Consulting
Best paying industryManufacturingProfessional

Differences between manager of consulting services and engagement manager education

There are a few differences between a manager of consulting services and an engagement manager in terms of educational background:

Manager Of Consulting ServicesEngagement Manager
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Manager of consulting services vs engagement manager demographics

Here are the differences between managers of consulting services' and engagement managers' demographics:

Manager Of Consulting ServicesEngagement Manager
Average age4747
Gender ratioMale, 70.7% Female, 29.3%Male, 61.3% Female, 38.7%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 65.0% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between manager of consulting services and engagement manager duties and responsibilities

Manager of consulting services example responsibilities.

  • Implement CRM tool, lead client meetings, and interact with CIO.
  • Establish a PMO activity to manage all proposal and delivery activities under these multiple task vehicles.
  • Manage departmental internal and client SharePoint sites, leading to improve communication, document access and process information.
  • Formulate cloud solution for hotel that reduce costs and upgrade their infrastructure, as well as providing disaster recovery solutions.
  • Cloud base, omni-channel messaging system for a global data security firm.
  • Train staff and develop protocols for registration and billing for two EMR systems.
  • Show more

Engagement manager example responsibilities.

  • Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
  • Create and manage project plan & schedule; monitor project status throughout the SDLC.
  • Manage customer interactions and relationship building with support staff, managers, and c-level executives.
  • Manage all the environments and play key role performance test SME for the entire program.
  • Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
  • Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
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Manager of consulting services vs engagement manager skills

Common manager of consulting services skills
  • Project Management, 10%
  • Business Development, 7%
  • CRM, 7%
  • Business Plan, 6%
  • Digital Marketing, 6%
  • Cloud, 6%
Common engagement manager skills
  • Project Management, 9%
  • Analytics, 7%
  • Customer Service, 5%
  • Healthcare, 5%
  • Digital Transformation, 5%
  • Business Development, 5%

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