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The differences between managers of systems and programming and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a manager of systems and programming and a service delivery manager. Additionally, a service delivery manager has an average salary of $102,213, which is higher than the $101,085 average annual salary of a manager of systems and programming.
The top three skills for a manager of systems and programming include project management, program management and business development. The most important skills for a service delivery manager are service delivery, project management, and cloud.
| Manager Of Systems And Programming | Service Delivery Manager | |
| Yearly salary | $101,085 | $102,213 |
| Hourly rate | $48.60 | $49.14 |
| Growth rate | 16% | 16% |
| Number of jobs | 176,017 | 71,475 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 67% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A manager of systems and programming must plan, monitor, and install different hardware and software upgrades that are needed for information technology purposes. It is why they must have an extensive background in the field of information and computer science. They focus on more than the computer alone, as they must know how to communicate very well with their clients.
A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.
Managers of systems and programming and service delivery managers have different pay scales, as shown below.
| Manager Of Systems And Programming | Service Delivery Manager | |
| Average salary | $101,085 | $102,213 |
| Salary range | Between $66,000 And $153,000 | Between $74,000 And $140,000 |
| Highest paying City | San Francisco, CA | Stamford, CT |
| Highest paying state | New York | Connecticut |
| Best paying company | Meta | McKinsey & Company Inc |
| Best paying industry | Technology | Finance |
There are a few differences between a manager of systems and programming and a service delivery manager in terms of educational background:
| Manager Of Systems And Programming | Service Delivery Manager | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between managers of systems and programming' and service delivery managers' demographics:
| Manager Of Systems And Programming | Service Delivery Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 80.1% Female, 19.9% | Male, 72.3% Female, 27.7% |
| Race ratio | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2% | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |