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Manager, systems engineering vs senior service manager

The differences between managers, systems engineering and senior service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a manager, systems engineering and a senior service manager. Additionally, a manager, systems engineering has an average salary of $130,127, which is higher than the $129,065 average annual salary of a senior service manager.

The top three skills for a manager, systems engineering include systems engineering, architecture and DOD. The most important skills for a senior service manager are project management, client relationships, and business development.

Manager, systems engineering vs senior service manager overview

Manager, Systems EngineeringSenior Service Manager
Yearly salary$130,127$129,065
Hourly rate$62.56$62.05
Growth rate16%16%
Number of jobs174,962200,790
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 68%
Average age4747
Years of experience88

What does a manager, systems engineering do?

A systems engineering manager is responsible for monitoring the efficiency of the company's technology systems and network infrastructure. System engineering managers inspect the output deliverables of computer systems, identifying process improvement techniques to improve optimal performance and maintain high-quality results. They handle the department's budget and allocate adequate resources to support project management operations and requirements. A systems engineering manager must have excellent knowledge of the technology industry, handling technical complexities, and configuring system management tools.

What does a senior service manager do?

Senior Service Managers are roles usually present in a Business Process Outsourcing (BPO) company or a shared service structure. They manage the service level agreement between their company and their clients. They oversee the employees who are expected to hit the targets and ensure that they would consistently meet these targets. Senior Service Managers are decision-makers. They make strategic decisions to ensure that the operations department runs smoothly and would be able to achieve its service level agreements with clients. Senior Service Managers also manage stakeholders. They create professional working relationships with clients, and they are expected to maintain and keep client accounts.

Manager, systems engineering vs senior service manager salary

Managers, systems engineering and senior service managers have different pay scales, as shown below.

Manager, Systems EngineeringSenior Service Manager
Average salary$130,127$129,065
Salary rangeBetween $96,000 And $176,000Between $92,000 And $179,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyPure StorageNVIDIA
Best paying industryManufacturingProfessional

Differences between manager, systems engineering and senior service manager education

There are a few differences between a manager, systems engineering and a senior service manager in terms of educational background:

Manager, Systems EngineeringSenior Service Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 68%
Most common majorElectrical EngineeringBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Manager, systems engineering vs senior service manager demographics

Here are the differences between managers, systems engineering' and senior service managers' demographics:

Manager, Systems EngineeringSenior Service Manager
Average age4747
Gender ratioMale, 87.8% Female, 12.2%Male, 66.8% Female, 33.2%
Race ratioBlack or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 12.7% White, 65.6% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between manager, systems engineering and senior service manager duties and responsibilities

Manager, systems engineering example responsibilities.

  • Manage office operations and procedures, including administering payroll, preparing office correspondence, and managing documentation.
  • Lead ITIL project to develop and implement internal training curriculum.
  • Manage enterprise systems, including technology selection, upgrades, optimization and performance against SLA targets.
  • Partner with sales to achieve sustain growth by developing new products and services such as VOIP and IPTV.
  • Manage the SDLC for insurance and financial services subsidiary for numerous components to supplement and enhance their agency software.
  • Manage a team of 19 technicians with expertise ranging from electrical to HVAC and providing 7/24/365 support and coverage.
  • Show more

Senior service manager example responsibilities.

  • Manage revenue and expenses for budget to meet shareholder KPI metrics.
  • Ensure SLA compliance, manage escalations and build solutions to respond to new requirements.
  • Develop a robust PMO framework and manage the responsibilities for the SunGard project team.
  • Identify investment opportunities and manage investment product fund to ensure excess ROI and minimize carryover losses.
  • Manage agile development scrums teams through sprint development, hardening, integration and QA testing (standard SDLC).
  • Manage relationship and services provisioning with off-shore partners in India that develop a portfolio of tools which are deployed globally.
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Manager, systems engineering vs senior service manager skills

Common manager, systems engineering skills
  • Systems Engineering, 13%
  • Architecture, 8%
  • DOD, 5%
  • Infrastructure, 5%
  • Project Management, 5%
  • RF, 3%
Common senior service manager skills
  • Project Management, 7%
  • Client Relationships, 7%
  • Business Development, 6%
  • Cloud, 5%
  • Email Marketing, 4%
  • Customer Service, 4%

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