Media relations manager vs director, customer relations

Differences between media relations manager and director, customer relations duties and responsibilities

Media relations manager example responsibilities.

• Hire, train and manage play-by-play broadcasters guaranteeing a professional and informative listening experience.
• Direct corporate communications, publicity, media relations, crisis communications and serve as company spokesperson for major sports/entertainment venues.
• Create and maintain the school s official Facebook page.
• Help the college utilize social media (including Facebook) to engage alumni and current students.
• Respond to media inquiries; coordinate media interviews, including spokesperson preparation and message development.
• Direct internal communications tactics including newsletters, Intranet, domestic and international executive meetings, and special events.
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Director, customer relations example responsibilities.

• Manage medical billing and serve as liaison between patient and insurance including Medicaid and Medicare as required.
• Attend morning meeting daily and attend Medicare meetings weekly.
• Assist with payroll and create excel spreadsheets to document all sales status and quotas.
• Alert all departments through creating and delivering reports for guest preferences and VIP's.
• Recognize all VIP and repeat guests by sending an amenity or upgrading room type.
• Experience with QuickBooks in accounts receivable, accounts payable, payroll and daily bank deposits.
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