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Medical records custodian vs medical office administrator

The differences between medical records custodians and medical office administrators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a medical records custodian, becoming a medical office administrator takes usually requires 1-2 years. Additionally, a medical office administrator has an average salary of $34,252, which is higher than the $32,178 average annual salary of a medical records custodian.

The top three skills for a medical records custodian include patients, patient appointments and front desk. The most important skills for a medical office administrator are patients, patient care, and customer service.

Medical records custodian vs medical office administrator overview

Medical Records CustodianMedical Office Administrator
Yearly salary$32,178$34,252
Hourly rate$15.47$16.47
Growth rate11%-8%
Number of jobs64,933179,503
Job satisfaction--
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 31%
Average age4549
Years of experience122

Medical records custodian vs medical office administrator salary

Medical records custodians and medical office administrators have different pay scales, as shown below.

Medical Records CustodianMedical Office Administrator
Average salary$32,178$34,252
Salary rangeBetween $26,000 And $39,000Between $27,000 And $41,000
Highest paying City-Anchorage, AK
Highest paying state-Alaska
Best paying company-University of California, Berkeley
Best paying industry-Health Care

Differences between medical records custodian and medical office administrator education

There are a few differences between a medical records custodian and a medical office administrator in terms of educational background:

Medical Records CustodianMedical Office Administrator
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 31%
Most common majorBusinessHealth Care Administration
Most common collegeUniversity of Pennsylvania-

Medical records custodian vs medical office administrator demographics

Here are the differences between medical records custodians' and medical office administrators' demographics:

Medical Records CustodianMedical Office Administrator
Average age4549
Gender ratioMale, 19.8% Female, 80.2%Male, 9.4% Female, 90.6%
Race ratioBlack or African American, 11.0% Unknown, 4.0% Hispanic or Latino, 17.2% Asian, 7.5% White, 59.1% American Indian and Alaska Native, 1.2%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage9%9%

Differences between medical records custodian and medical office administrator duties and responsibilities

Medical records custodian example responsibilities.

  • Manage transition from in-house transcription system to outsource transcription service.
  • Register new patients and update existing patient demographics by collecting detail patient information including personal and financial information.
  • Organize and coordinate medical records management, including completing legal questionnaires and being in compliance with HIPAA regulations.
  • Implement a system to bill and collect records' copying fees while adhering to HIPPA guidelines and regulations.
  • Maintain patient confidence by keeping patient records information confidential; and conduct all activities in compliance with HIPAA regulations.
  • Complete annual e-learning courses require by hospital on work safety, security issues, in addition to HIPPA compliance regulations.
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Medical office administrator example responsibilities.

  • Re-Evaluat & improve policy manual, develop standards for HIPPA, OSHA, manage care, billing and medical compliance.
  • Facilitate client relationships and manage surgery schedules, financial consultations, follow up care and ongoing maintenance.
  • Used knowledge of medical procedures and customer service, record medical histories and schedule patients for hospitalization and other procedures.
  • Scan new information such as daily progress notes, physical exams, labs and diagnostic testing into EMR.
  • Advise and counsel patient regarding food, fluid, medicine intake and restrictions prior to surgery including drop regime.
  • Organize patient charts and loose reports, as well as paper work from daily operations for scanning into EMR system.
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Medical records custodian vs medical office administrator skills

Common medical records custodian skills
  • Patients, 32%
  • Patient Appointments, 13%
  • Front Desk, 7%
  • HIPAA, 6%
  • Subpoenas, 4%
  • Hippa, 4%
Common medical office administrator skills
  • Patients, 21%
  • Patient Care, 10%
  • Customer Service, 8%
  • Insurance Verification, 5%
  • Phone Calls, 5%
  • Appointment Scheduling, 4%

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