Medical records custodian vs medical receptionist

Differences between medical records custodian and medical receptionist duties and responsibilities

Medical records custodian example responsibilities.

• Manage transition from in-house transcription system to outsource transcription service.
• Register new patients and update existing patient demographics by collecting detail patient information including personal and financial information.
• Organize and coordinate medical records management, including completing legal questionnaires and being in compliance with HIPAA regulations.
• Implement a system to bill and collect records' copying fees while adhering to HIPPA guidelines and regulations.
• Maintain patient confidence by keeping patient records information confidential; and conduct all activities in compliance with HIPAA regulations.
• Complete annual e-learning courses require by hospital on work safety, security issues, in addition to HIPPA compliance regulations.
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Medical receptionist example responsibilities.

• Conduct analysis to address long wait times which lead to faster triage, shorter wait times.
• Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
• Greet and check-in patients, including obtaining accurate patient demographic information, patient registration, and checking insurance eligibility.
• Learned and operate chiropractic equipment (decompression; Leander) & x-rays; enabling Dr to have more time for patients.
• Resolve concerns of terminally ill patients with compassion and professionalism.
• Identify patients' specific scheduling requirements while demonstrating care and compassion via telephone.
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