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The differences between membership advisors and client services executives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a client services executive has an average salary of $81,221, which is higher than the $25,723 average annual salary of a membership advisor.
The top three skills for a membership advisor include telephone inquiries, sales system and referral program. The most important skills for a client services executive are account management, client service, and customer service.
| Membership Advisor | Client Services Executive | |
| Yearly salary | $25,723 | $81,221 |
| Hourly rate | $12.37 | $39.05 |
| Growth rate | -4% | 6% |
| Number of jobs | 40,219 | 143,187 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 65% |
| Average age | 44 | 44 |
| Years of experience | - | - |
A membership advisor ensures customers receive exceptional customer support and service via email communication, online communication, and telephone communication. Besides processing paper, telephone, and online registration, membership advisors also ensure customers get technical support. They ensure customer questions get dealt with on time and exceptionally. These professionals generate the required new sales leads, start outbound calls to customers, and attend and participate in team and staff training meetings. Other duties performed by membership advisors include promoting and selling services or products to customers.
A client services executive is responsible for maintaining healthy business relationships with clients and partners, responding to their inquiries and requests, and resolving their concerns. Client services executives monitor the departmental activities to ensure that the team provides the highest customer satisfaction according to the client specifications and business guidelines. They conduct data and statistical analysis and review the market performance to identify opportunities that would generate more revenue resources for the business and increase profits.
Membership advisors and client services executives have different pay scales, as shown below.
| Membership Advisor | Client Services Executive | |
| Average salary | $25,723 | $81,221 |
| Salary range | Between $17,000 And $38,000 | Between $51,000 And $129,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Maryland |
| Best paying company | - | UST Global |
| Best paying industry | - | Finance |
There are a few differences between a membership advisor and a client services executive in terms of educational background:
| Membership Advisor | Client Services Executive | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | - | Stanford University |
Here are the differences between membership advisors' and client services executives' demographics:
| Membership Advisor | Client Services Executive | |
| Average age | 44 | 44 |
| Gender ratio | Male, 51.2% Female, 48.8% | Male, 52.6% Female, 47.4% |
| Race ratio | Black or African American, 6.7% Unknown, 4.0% Hispanic or Latino, 16.3% Asian, 5.6% White, 67.0% American Indian and Alaska Native, 0.4% | Black or African American, 6.6% Unknown, 4.0% Hispanic or Latino, 15.8% Asian, 5.5% White, 67.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 5% | 5% |