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Membership advisor vs client services executive

The differences between membership advisors and client services executives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a client services executive has an average salary of $81,221, which is higher than the $25,723 average annual salary of a membership advisor.

The top three skills for a membership advisor include telephone inquiries, sales system and referral program. The most important skills for a client services executive are account management, client service, and customer service.

Membership advisor vs client services executive overview

Membership AdvisorClient Services Executive
Yearly salary$25,723$81,221
Hourly rate$12.37$39.05
Growth rate-4%6%
Number of jobs40,219143,187
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 65%
Average age4444
Years of experience--

What does a membership advisor do?

A membership advisor ensures customers receive exceptional customer support and service via email communication, online communication, and telephone communication. Besides processing paper, telephone, and online registration, membership advisors also ensure customers get technical support. They ensure customer questions get dealt with on time and exceptionally. These professionals generate the required new sales leads, start outbound calls to customers, and attend and participate in team and staff training meetings. Other duties performed by membership advisors include promoting and selling services or products to customers.

What does a client services executive do?

A client services executive is responsible for maintaining healthy business relationships with clients and partners, responding to their inquiries and requests, and resolving their concerns. Client services executives monitor the departmental activities to ensure that the team provides the highest customer satisfaction according to the client specifications and business guidelines. They conduct data and statistical analysis and review the market performance to identify opportunities that would generate more revenue resources for the business and increase profits.

Membership advisor vs client services executive salary

Membership advisors and client services executives have different pay scales, as shown below.

Membership AdvisorClient Services Executive
Average salary$25,723$81,221
Salary rangeBetween $17,000 And $38,000Between $51,000 And $129,000
Highest paying City-Seattle, WA
Highest paying state-Maryland
Best paying company-UST Global
Best paying industry-Finance

Differences between membership advisor and client services executive education

There are a few differences between a membership advisor and a client services executive in terms of educational background:

Membership AdvisorClient Services Executive
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common college-Stanford University

Membership advisor vs client services executive demographics

Here are the differences between membership advisors' and client services executives' demographics:

Membership AdvisorClient Services Executive
Average age4444
Gender ratioMale, 51.2% Female, 48.8%Male, 52.6% Female, 47.4%
Race ratioBlack or African American, 6.7% Unknown, 4.0% Hispanic or Latino, 16.3% Asian, 5.6% White, 67.0% American Indian and Alaska Native, 0.4%Black or African American, 6.6% Unknown, 4.0% Hispanic or Latino, 15.8% Asian, 5.5% White, 67.7% American Indian and Alaska Native, 0.4%
LGBT Percentage5%5%

Differences between membership advisor and client services executive duties and responsibilities

Membership advisor example responsibilities.

  • Achieve sales goals and performance requirements by differentiating brand from other athletic facilities.
  • Participate in innovative strategies using effective communication skills to promote sales and increase company revenue.
  • Maintain knowledge of all fitness equipment and programs in club and any relate to NYSC.

Client services executive example responsibilities.

  • Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
  • Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
  • Partner with other Nielsen division on custom research and marketing initiatives to produce actionable recommendation on future business planning.

Membership advisor vs client services executive skills

Common membership advisor skills
  • Telephone Inquiries, 19%
  • Sales System, 19%
  • Referral Program, 15%
  • Lead Generation, 13%
  • Phone Calls, 9%
  • Member Referrals, 7%
Common client services executive skills
  • Account Management, 9%
  • Client Service, 7%
  • Customer Service, 7%
  • Project Management, 5%
  • Business Development, 5%
  • Client Relationships, 5%