Post job

Membership advisor vs membership sales representative

The differences between membership advisors and membership sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a membership advisor has an average salary of $25,723, which is higher than the $24,227 average annual salary of a membership sales representative.

The top three skills for a membership advisor include telephone inquiries, sales system and referral program. The most important skills for a membership sales representative are customer service, cold calls, and sales presentations.

Membership advisor vs membership sales representative overview

Membership AdvisorMembership Sales Representative
Yearly salary$25,723$24,227
Hourly rate$12.37$11.65
Growth rate-4%-4%
Number of jobs40,219175,865
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 63%
Average age4444
Years of experience--

What does a membership advisor do?

A membership advisor ensures customers receive exceptional customer support and service via email communication, online communication, and telephone communication. Besides processing paper, telephone, and online registration, membership advisors also ensure customers get technical support. They ensure customer questions get dealt with on time and exceptionally. These professionals generate the required new sales leads, start outbound calls to customers, and attend and participate in team and staff training meetings. Other duties performed by membership advisors include promoting and selling services or products to customers.

What does a membership sales representative do?

Membership sales representatives are in charge of selling a club membership scheme or membership-related products and services. The duties of this role include engaging with inactive members, providing customer service to members and guests, dealing with member records, keeping the management aware of members' concerns, and assisting with the front desk and reception area. They also provide cost-benefit analysis of current and potential customers and maintain positive business relationships to encourage future sales.

Membership advisor vs membership sales representative salary

Membership advisors and membership sales representatives have different pay scales, as shown below.

Membership AdvisorMembership Sales Representative
Average salary$25,723$24,227
Salary rangeBetween $17,000 And $38,000Between $16,000 And $34,000
Highest paying City-Boston, MA
Highest paying state-Vermont
Best paying company-AEG
Best paying industry-Retail

Differences between membership advisor and membership sales representative education

There are a few differences between a membership advisor and a membership sales representative in terms of educational background:

Membership AdvisorMembership Sales Representative
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common college--

Membership advisor vs membership sales representative demographics

Here are the differences between membership advisors' and membership sales representatives' demographics:

Membership AdvisorMembership Sales Representative
Average age4444
Gender ratioMale, 51.2% Female, 48.8%Male, 49.4% Female, 50.6%
Race ratioBlack or African American, 6.7% Unknown, 4.0% Hispanic or Latino, 16.3% Asian, 5.6% White, 67.0% American Indian and Alaska Native, 0.4%Black or African American, 6.7% Unknown, 4.0% Hispanic or Latino, 16.2% Asian, 5.5% White, 67.2% American Indian and Alaska Native, 0.4%
LGBT Percentage5%5%

Differences between membership advisor and membership sales representative duties and responsibilities

Membership advisor example responsibilities.

  • Achieve sales goals and performance requirements by differentiating brand from other athletic facilities.
  • Participate in innovative strategies using effective communication skills to promote sales and increase company revenue.
  • Maintain knowledge of all fitness equipment and programs in club and any relate to NYSC.

Membership sales representative example responsibilities.

  • Manage leads through CRM, schedule appointments and tours.
  • Create promotional emails and manage Blaisdell YMCA Facebook presence.
  • Achieve sales goals and performance requirements by differentiating brand from other athletic facilities.
  • Answer phones and verify HIPAA with each member.
  • Process payments via POS system, cancellations, and policy changes.
  • Perform at one of the top selling HMO's in Kentucky.
  • Show more

Membership advisor vs membership sales representative skills

Common membership advisor skills
  • Telephone Inquiries, 19%
  • Sales System, 19%
  • Referral Program, 15%
  • Lead Generation, 13%
  • Phone Calls, 9%
  • Member Referrals, 7%
Common membership sales representative skills
  • Customer Service, 29%
  • Cold Calls, 12%
  • Sales Presentations, 8%
  • Phone Calls, 7%
  • Booking, 6%
  • Credit Card, 5%