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Membership advisor vs navigator

The differences between membership advisors and navigators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a navigator has an average salary of $39,719, which is higher than the $25,723 average annual salary of a membership advisor.

The top three skills for a membership advisor include telephone inquiries, sales system and referral program. The most important skills for a navigator are patients, social work, and customer service.

Membership advisor vs navigator overview

Membership AdvisorNavigator
Yearly salary$25,723$39,719
Hourly rate$12.37$19.10
Growth rate-4%12%
Number of jobs40,2194,866
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 57%
Average age4444
Years of experience--

What does a membership advisor do?

A membership advisor ensures customers receive exceptional customer support and service via email communication, online communication, and telephone communication. Besides processing paper, telephone, and online registration, membership advisors also ensure customers get technical support. They ensure customer questions get dealt with on time and exceptionally. These professionals generate the required new sales leads, start outbound calls to customers, and attend and participate in team and staff training meetings. Other duties performed by membership advisors include promoting and selling services or products to customers.

What does a navigator do?

Navigators are responsible for a ship or aircraft's navigation requiring positional awareness. Their duties include mapping out for the journey, avoiding any hazards during travel, and advising the captain or commander on estimated time en route to the destination. Navigators are involved in maintaining the ship or aircraft's communication, nautical publications and charts, navigational equipment, and meteorological device. In the air force world, modern navigators are tasked with copilot duties and employing weapons systems.

Membership advisor vs navigator salary

Membership advisors and navigators have different pay scales, as shown below.

Membership AdvisorNavigator
Average salary$25,723$39,719
Salary rangeBetween $17,000 And $38,000Between $29,000 And $53,000
Highest paying City-Rochester, NY
Highest paying state-Alaska
Best paying company-Adobe
Best paying industry-Manufacturing

Differences between membership advisor and navigator education

There are a few differences between a membership advisor and a navigator in terms of educational background:

Membership AdvisorNavigator
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common college-University of Pennsylvania

Membership advisor vs navigator demographics

Here are the differences between membership advisors' and navigators' demographics:

Membership AdvisorNavigator
Average age4444
Gender ratioMale, 51.2% Female, 48.8%Male, 38.7% Female, 61.3%
Race ratioBlack or African American, 6.7% Unknown, 4.0% Hispanic or Latino, 16.3% Asian, 5.6% White, 67.0% American Indian and Alaska Native, 0.4%Black or African American, 6.6% Unknown, 4.0% Hispanic or Latino, 15.8% Asian, 5.5% White, 67.7% American Indian and Alaska Native, 0.4%
LGBT Percentage5%5%

Differences between membership advisor and navigator duties and responsibilities

Membership advisor example responsibilities.

  • Achieve sales goals and performance requirements by differentiating brand from other athletic facilities.
  • Participate in innovative strategies using effective communication skills to promote sales and increase company revenue.
  • Maintain knowledge of all fitness equipment and programs in club and any relate to NYSC.

Navigator example responsibilities.

  • Utilize EMR data to identify patients with low back pain and determine patient eligibility.
  • Provide tours and information to families considering rehabilitation at PAM.
  • Provide assessment, counseling and case management to patients receiving abnormal breast imaging and malignant biopsy results.
  • Advise patients on appropriate protocols for maintaining good health habits and assist patients in receiving update medication adherence.
  • Provide rehabilitation, employment and training resources for eligible participants to encourage continuing participation in the labor force.
  • Staff daily referrals with hospital staff to discuss medical conditions and reviewing medical charts for need Medicaid and disability applications.
  • Show more

Membership advisor vs navigator skills

Common membership advisor skills
  • Telephone Inquiries, 19%
  • Sales System, 19%
  • Referral Program, 15%
  • Lead Generation, 13%
  • Phone Calls, 9%
  • Member Referrals, 7%
Common navigator skills
  • Patients, 19%
  • Social Work, 13%
  • Customer Service, 9%
  • Patient Care, 8%
  • Rehabilitation, 5%
  • Community Resources, 5%