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The differences between membership advisors and navigators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a navigator has an average salary of $39,719, which is higher than the $25,723 average annual salary of a membership advisor.
The top three skills for a membership advisor include telephone inquiries, sales system and referral program. The most important skills for a navigator are patients, social work, and customer service.
| Membership Advisor | Navigator | |
| Yearly salary | $25,723 | $39,719 |
| Hourly rate | $12.37 | $19.10 |
| Growth rate | -4% | 12% |
| Number of jobs | 40,219 | 4,866 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 57% |
| Average age | 44 | 44 |
| Years of experience | - | - |
A membership advisor ensures customers receive exceptional customer support and service via email communication, online communication, and telephone communication. Besides processing paper, telephone, and online registration, membership advisors also ensure customers get technical support. They ensure customer questions get dealt with on time and exceptionally. These professionals generate the required new sales leads, start outbound calls to customers, and attend and participate in team and staff training meetings. Other duties performed by membership advisors include promoting and selling services or products to customers.
Navigators are responsible for a ship or aircraft's navigation requiring positional awareness. Their duties include mapping out for the journey, avoiding any hazards during travel, and advising the captain or commander on estimated time en route to the destination. Navigators are involved in maintaining the ship or aircraft's communication, nautical publications and charts, navigational equipment, and meteorological device. In the air force world, modern navigators are tasked with copilot duties and employing weapons systems.
Membership advisors and navigators have different pay scales, as shown below.
| Membership Advisor | Navigator | |
| Average salary | $25,723 | $39,719 |
| Salary range | Between $17,000 And $38,000 | Between $29,000 And $53,000 |
| Highest paying City | - | Rochester, NY |
| Highest paying state | - | Alaska |
| Best paying company | - | Adobe |
| Best paying industry | - | Manufacturing |
There are a few differences between a membership advisor and a navigator in terms of educational background:
| Membership Advisor | Navigator | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | - | University of Pennsylvania |
Here are the differences between membership advisors' and navigators' demographics:
| Membership Advisor | Navigator | |
| Average age | 44 | 44 |
| Gender ratio | Male, 51.2% Female, 48.8% | Male, 38.7% Female, 61.3% |
| Race ratio | Black or African American, 6.7% Unknown, 4.0% Hispanic or Latino, 16.3% Asian, 5.6% White, 67.0% American Indian and Alaska Native, 0.4% | Black or African American, 6.6% Unknown, 4.0% Hispanic or Latino, 15.8% Asian, 5.5% White, 67.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 5% | 5% |