Membership advisor part time jobs - 4 jobs

Membership Experience Staff - Central Parkway YMCA Location: Cincinnati, OH Job Type: Part-Time | Hourly | Customer Service About Us: At the YMCA, we believe in strengthening community through youth development, healthy living, and social responsibility. Central Parkway YMCA is more than a fitness facility - we're a place where people achieve goals, build lifelong relationships, and feel a deep sense of belonging. The Central Parkway YMCA has immediate openings for Membership Experience Staff. You'll play a vital role in creating a positive first impression for members and guests. This position focuses on delivering exceptional customer service, assisting with memberships, and contributing to an inclusive, supportive YMCA environment. Key Responsibilities: Greet members and guests with warmth and professionalism Provide information on YMCA memberships, programs, and services Process new memberships and update member records Promote a welcoming environment aligned with YMCA values Support the daily operations of the Welcome Center Respond promptly and effectively to member inquiries and concerns Qualifications: Excellent customer service and communication skills Friendly, approachable, and team-oriented Highly organized and detail-focused Ability to multitask in a fast-paced environment Previous customer service experience preferred but not required Our Core Values: We're looking for someone who reflects the YMCA's values of: Caring - Show compassion and a genuine desire to help others Honesty - Be trustworthy, transparent, and reliable Respect - Treat every individual with dignity and kindness Responsibility - Be accountable and committed to high standards What We Offer: A supportive, mission-driven work environment Opportunities for professional development and internal promotion A chance to make a difference in your community Complimentary YMCA membership Join us at the Central Parkway YMCA - where you can help create a community where everyone achieves, relates, and belongs.

Benefits: Commission Employee discounts Job Title: Membership Consultant Company: Browns Fit Department: Sales POSITION OVERVIEWMembership Consultants play a key role in the company's overall success by: 1) Achieving and exceeding membership sales and revenue goals and selling ancillary services2) Contributing to member retention and satisfaction by advising members and guests on programs that will help them meet their long- and short-term health and fitness goals3) Providing members and guests with legendary service and enhancing their sense of belonging and community within the club Key Responsibilities Achieve financial performance results through the generation of new memberships and ancillary service memberships Achieve or exceed individual membership sales goals by generating referrals, converting inquiries (phone/web) into appointments and following up with and closing prospects Implement and adhere to all steps of the sales process, including assessing the needs of prospective members, providing a value based presentation of the Browns Fit brand, programs and services, leading an enthusiastic and informative tour, presenting membership/service options and prices, and closing sales Help integrate new members into personal training by attaching point of sale sessions and/or scheduling their complimentary on-boarding session Responsible for meeting weekly and monthly goals and metrics as outlined in individual weekly tracking sheets Responsible for meeting with MM on a weekly basis to review prior and current week's activity Actively develop leads through a variety of activities, including telephone, internet and community outreach and partnerships, corporate visits, referrals and special events Utilize the lead tracking system to manage all prospect and member data Before ending each shift, ensure that the CRM calendar for your next shift is up-to-date and set up for success Complete and submit all new member paperwork (Membership Agreement, Personal Training Policies, Corporate Proof, etc) before leaving the club the day the member joins Attend and participate in membership meetings team, club and company meetings, member functions, outside marketing events, and the planning and implementation of promotions Know your competition and use that information to make suggestions or changes that enable your club to be “best in class” and achieve results. Create a customer service focused environment that is friendly, welcoming, and supportive, and seeks to provide members and guests with exceptional experiences Ensure superior customer service by sustaining a culture, through actions and example, wholly committed to listening to members and guests, understanding their needs, and exceeding their expectations Create and deepen relationships with members and enhance their sense of belonging and community within the club by reaching out to “your” members in person and by phone and email Deal with member issues proactively, “own” member problems that come to your attention, and solve those issues within a 24-hour period Be knowledgeable about your job, the company, and our services, promotions, and business practices so that you can provide members and guests with consistent and accurate information Contribute to the effective and efficient running of the day-to-day operations of the clubs and company Work as part of the overall team by respecting, supporting, and encouraging your co-workers, assisting co-workers and other departments when necessary, and approaching challenges in a creative, positive, and team centered manner Maintain an active and working knowledge of the company as well as all services and promotions Be proficient in all club software systems Follow all club policies and procedures Attend all meetings, special events, and education sessions to learn and provide feedback and share ideas on improving and building all aspects of the business Perform other duties as required. Employee responsibilities are subject to change at any time WORK SCHEDULE This is a part-time non-exempt position. Your daily schedule may vary throughout the week depending on the needs of the club, the staff, and the members. Your hours will include prime time hours and some weekends and holidays. Part-time Membership Consultants work a minimum of 15 hours a week and a maximum of 27.5 hours. All members of the membership team will be required work the last two days of the month. Special events, promotions, and other demands will require some early mornings and late nights. This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Compensation: $13.00 per hour

Be part of Something Great YMCA of Greater Cincinnati Job Announcement: Part Time Membership Experience Staff Location: Highland County YMCA FLSA Status: Part time hourly Salary: 13.00/hour Summary: The Highland County YMCA is seeking a friendly and motivated individual to join our team as a Part Time Membership Experience staff member. This role is essential in creating a welcoming environment for all members and guests, ensuring they have a positive and engaging experience at our facility. Key Responsibilities Greet members and guests warmly upon arrival and provide excellent customer service. Assist with membership inquiries, registrations, and renewals both in person and over the phone. Maintain accurate member records and process payments as needed. Provide information about YMCA programs, services, and facility amenities. Support the membership team with administrative tasks and daily operations. Ensure the front desk and membership areas are clean, organized, and welcoming. Address member concerns or direct them to appropriate staff for resolution. Promote a positive and inclusive atmosphere consistent with YMCA values. Qualifications High school diploma or equivalent. Previous customer service or membership experience preferred. Strong interpersonal and communication skills. Ability to work independently and as part of a team. Proficient with basic computer applications and membership software. Reliable, punctual, and able to maintain a professional appearance. Passion for health, wellness, and community engagement ```