Membership director vs program manager

Differences between membership director and program manager duties and responsibilities

Membership director example responsibilities.

• Manage the member and provider service department for the commercial and Medicaid lines of business.
• Establish and redefine business processes in order to achieve national accreditation through NCQA.
• Perform periodic checking of on the cleanliness and order of the gym & locker facilities.
• Assist member dentists on a daily basis with Medicaid regulations, policies, and provider credentialing issues.
• Participate in the development of the plan's Medicare line of business working alongside all departments and consultants.
• Increase prospective members with the use of social networking tools and introducing new media tools: LinkedIn and Facebook.
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Program manager example responsibilities.

• Lead managed services provider engagement of onshore and offshore interactive development and QA for pharmaceutical marketing department.
• Lead multiple team workshops and initiate RFP proposals.
• Manage the work process across projects as per PMI standards.
• Develop, manage, and oversee EMBA study abroad in-residencies to Asia.
• Manage content updates for all salesforce marketing materials, print and digital.
• Manage the service level expectations with client agencies by monitoring and assessment establish KPIs, agreements and contracts.
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