Membership director vs program/project manager

Differences between membership director and program/project manager duties and responsibilities

Membership director example responsibilities.

• Manage the member and provider service department for the commercial and Medicaid lines of business.
• Establish and redefine business processes in order to achieve national accreditation through NCQA.
• Perform periodic checking of on the cleanliness and order of the gym & locker facilities.
• Assist member dentists on a daily basis with Medicaid regulations, policies, and provider credentialing issues.
• Participate in the development of the plan's Medicare line of business working alongside all departments and consultants.
• Increase prospective members with the use of social networking tools and introducing new media tools: LinkedIn and Facebook.
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Program/project manager example responsibilities.

• Plan and manage infrastructure installations and enterprise hardware and software upgrades of classify systems while balancing resources to manage troubleshooting/maintenance actions.
• Facilitate daily scrum meetings and collaborate with product owners to prioritize and manage backlog.
• Utilize SharePoint, the company's document repository engine to manage access and documentation reviews.
• Manage, monitors and measures project portfolio status, recommending corrective action as necessary and communicate portfolio status to their management.
• Promote to positions base on demonstrate skills in business analysis, project management, portfolio management and customer relationship management.
• Provide program and project management support for applications and infrastructure systems monitoring as well as enhancements and maintenance of existing systems.
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